Deluxe Corporation

  www.deluxe.com
  www.deluxe.com

Deluxe Corporation Interview Questions

Updated Nov 20, 2014
Updated Nov 20, 2014
21 Interview Reviews

Interview Experience

Interview Experience

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21 Candidate Interview Reviews Back to all interviews

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  1.  

    Marketing Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university – interviewed at Deluxe Corporation.

    Interview Details

    Did a short phone interview with basic qualifying questions. Was called about a week later for an in person interview. Interview was very generic. Had typical situation questions. Was notified about two weeks later that I got the position.

    Interview Questions
    • Why do you want to work here? Had to make something up for that one!   Answer Question
    Negotiation Details
    Did not negotiate.
    Accepted Offer
  2.  

    KEY CONTACT Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Deluxe Corporation.

    Interview Details

    I applied online and received a phone call about a week later requesting to set up a phone interview with a recruiter for that following week. The recruiter was 30 minutes late calling me, and then the phone interview had to be rescheduled for 3 days later. The phone interview was pretty standard...how did you hear about the job, how do you qualify for said position ect. After the phone interview the recruiter set up a face to face interview with a hiring manger at the corporate office for the following week. The face to face interview took about 3 hours. I had to fill out a paper application, sat with a current employee doing the job I was applying for, sat with 2 hiring managers and answered a series of behavioral interview questions that was followed with 3 different written assessments. A week later I was made a offer for the position that I ended up turning down because the shift they wanted me to work was not the same shift I initially applied for in my application.

    Interview Questions
    • How would I handle a co worker that I could not get along with   Answer Question
    Declined Offer
    Neutral Experience
    Average Interview
  3.  

    Senior Software Engineer Interview

    Anonymous Interview Candidate in American Fork, UT
    Anonymous Interview Candidate in American Fork, UT
    Application Details

    I applied through a recruiter – interviewed at Deluxe Corporation in February 2014.

    Interview Details

    experience questions + one task on a white board, it was with a director and a software architect. a task war to arrange a string using simple C# implementation. all other questions were from .NET framework and past experience

    Interview Questions
    • I believe that a most difficult question was a task at a board to write a code - hate writing code on a boards. a task was to sort a string using available c# methodology   Answer Question
    Negotiation Details
    just an offer was sent
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Inside Sales Representative Interview

    Anonymous Interview Candidate in Saint Paul, MN
    Anonymous Interview Candidate in Saint Paul, MN
    Application Details

    I applied online. The process took 2 daysinterviewed at Deluxe Corporation in February 2014.

    Interview Details

    This was for their small business division and I think I threw up in my mouth when I heard the compensation. It is an hourly tiered (i.e. start off in bronze move up to gold or platinum) starting at $12.50/hour?!?! According to Career Bliss the avg salary for Deluxe employees is $51k/yr and they are a billion dollar company!!!!!! The platinum tier is horrendous too @ $18/hour & supposedly you can make $800-900/mo in commission. They will not start you off at a higher tier, even if you have a degree & extensive sales experience, but may start you off with a slightly higher hourly rate of a whopping $14/hour! On another note, the first 4 weeks are training on their sales process, computer system, etc..

    Interview Questions
    Declined Offer
    Negative Experience
    Easy Interview
  6.  

    Sales Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took a weekinterviewed at Deluxe Corporation.

    Interview Details

    Called by recruiter. Passed recruiter phone interview. Setup face to face on site. Walked in interview room had regional sales manager and my would-be manager in the room.

    Interview Questions
    • If a potential sale is reluctant, what are your strategies to overcome those objectives?   Answer Question
    Negotiation Details
    Not much negotiation. However I do believe some different offers were given based on experience level.
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Marketing Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    The interview was a straight forward multi-tier interview (4 in total) increasing up the corporate ladder. All communications took place over the phone. The entire process took three hours and I started roughly two weeks after the final interview. The questions mostly related to prior experience. I was also required to complete work samples and answer various written questions relating to the position.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Colorado Springs, CO
    Anonymous Interview Candidate in Colorado Springs, CO
    Application Details

    I applied through other source. The process took 2 weeksinterviewed at Deluxe Corporation.

    Interview Details

    Interview held at a their job fair. They had several call center team managers in one large room sitting at tables several feet apart from each other. You sit on the other side of the table. The manager greets you with a handshake, introduces her/him self and asks you to have a seat. Your are asked if you have previous call center and/or customer service
    experience. If yes, you are asked to describe in detail you job duties, if you like the work and how long you worked there. You are asked if you have sales experience. The manager
    describes to you the work environment, the training, and the nature of the job and the
    requirements to be successful. You are then asked if you feel the job is a good fit for you
    and if you see a future of success working for deluxe. You are asked about your strenghts
    and weak points. You are asked what you can contribute to the success of the
    company and why you want to work for them and why you want to work in a call center
    and customer service. You are asked describe how you relate to other people and what
    you expect from the company to help you be successful. There is one face to face
    interview that lasts about 15 to 25 minutes. You are the told you will be called if you are
    to be hired.

    Interview Questions
    • An unexpected question and somewhat difficult to answer was about what I would do in a
      difficult customer service encounter. where a customer was angry and upset and everything
      you offered to do to resolve a problem was not satisfactory to the customer.
       
      View Answer
    Negotiation Details
    No negotiation of wages. Only offered a starting hourly wage with a shift
    differential. They don't negotiate pay with customer service reps. They start
    everyone at the same rate. Period.
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Content Marketing Manager Interview

    Anonymous Interview Candidate in Shoreview, MN
    Anonymous Interview Candidate in Shoreview, MN
    Application Details

    I applied online. The process took 1+ weekinterviewed at Deluxe Corporation in June 2012.

    Interview Details

    The process moved very quickly for me though I know they had been looking for someone for a while. I met with the director and her direct reports all at once. They asked me a variety of questions to learn about both my experiences and how I work, most likely to see if I would be a good fit with the rest of the team. The interview wasn't particularly difficult or painful but I left feeling pretty good about the position and how I did in the interview.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Loyalty Representative Interview

    Anonymous Interview Candidate in Shoreview, MN
    Anonymous Interview Candidate in Shoreview, MN
    Application Details

    The process took 3 daysinterviewed at Deluxe Corporation in April 2012.

    Interview Details

    You walk in to check in at the reception desk. You wait until they come grab you. Most of the interview was the team leader describing the functions of the job. Then they read questions off of a what seems like 10 page paper. No biggie.

    Interview Questions
    • Who is someone you consider to be a good sales person and why? What qualities do they possess?   Answer Question
    • How do you respond to a customer who says you've made a mistake?   View Answer
    Declined Offer
    Positive Experience
    Average Interview
  11.  

    Account Manager Interview

    Anonymous Interview Candidate in Irvine, CA
    Anonymous Interview Candidate in Irvine, CA
    Application Details

    I applied through a recruiter. The process took 5 daysinterviewed at Deluxe Corporation in February 2012.

    Interview Details

    This was a good process; smart questions

    Interview Questions
    Negotiation Details
    take it or leave it
    Accepted Offer
    Neutral Experience
    Average Interview

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