Deluxe Corporation
2.8 of 5 153 reviews
www.deluxe.com Saint Paul, MN 5000+ Employees

Deluxe Corporation Interview Questions & Reviews

Updated Apr 12, 2014
All Interviews Received Offers

Getting the Interview 

41%
41%
8%

Interview Experience 

56%
37%
6%

Interview Difficulty 

Average Difficulty
17 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Accepted Offer

Positive Experience

Easy Interview

Customer Service Interview

Customer Service
Lenexa, KS

I applied through an employee referral and the process took 5 days - interviewed at Deluxe Corporation in May 2010.

Interview Details – The hiring process was easy and you just had to show that you were interested in working there

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Declined Offer

Neutral Experience

Very Easy Interview

Director Interview

Director
Minneapolis, MN

I applied through a recruiter and the process took 2 weeks - interviewed at Deluxe Corporation in January 2010.

Interview Details – Interviews simple and quick. No difficult questions.

Interview Question – Given an object that does not meet its intended purpose, what do you do with it?   Answer Question

Reason for Declining – It did not seem to be a career growth opportunity for me, personally.

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Declined Offer

Negative Experience

Very Easy Interview

Inside Sales Representative Interview

Inside Sales Representative
Saint Paul, MN

I applied online and the process took 2 days - interviewed at Deluxe Corporation in February 2014.

Interview Details – This was for their small business division and I think I threw up in my mouth when I heard the compensation. It is an hourly tiered (i.e. start off in bronze move up to gold or platinum) starting at $12.50/hour?!?! According to Career Bliss the avg salary for Deluxe employees is $51k/yr and they are a billion dollar company!!!!!! The platinum tier is horrendous too @ $18/hour & supposedly you can make $800-900/mo in commission. They will not start you off at a higher tier, even if you have a degree & extensive sales experience, but may start you off with a slightly higher hourly rate of a whopping $14/hour! On another note, the first 4 weeks are training on their sales process, computer system, etc..

Interview Question – Would you be able to start 2 weeks from today?   Answer Question

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Accepted Offer

Neutral Experience

Average Interview

Account Manager Interview

Account Manager
Irvine, CA

I applied through a recruiter and the process took 5 days - interviewed at Deluxe Corporation in February 2012.

Interview Details – This was a good process; smart questions

Interview Question – What do you do in your free time?   Answer Question

Negotiation Details – take it or leave it

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Accepted Offer

Positive Experience

Easy Interview

User Experience Designer Interview

User Experience Designer
Shoreview, MN

I applied through a staffing agency and the process took 5 days - interviewed at Deluxe Corporation in September 2009.

Interview Details – Pretty simple I was placed through Dahl, had a precursory interview but I was essentially locked in prior to interview.

Interview Question – Nothing really. I guess a drug text could trip up some people.   Answer Question

Negotiation Details – There was none, I was placed to that was settled prior to the interview

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Accepted Offer

Positive Experience

Average Interview

Sales Interview

Sales

I applied through a recruiter and the process took 1 week - interviewed at Deluxe Corporation.

Interview Details – Called by recruiter. Passed recruiter phone interview. Setup face to face on site. Walked in interview room had regional sales manager and my would-be manager in the room.

Interview Question – If a potential sale is reluctant, what are your strategies to overcome those objectives?   Answer Question

Negotiation Details – Not much negotiation. However I do believe some different offers were given based on experience level.

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Accepted Offer

Positive Experience

Average Interview

Marketing Interview

Marketing

Interviewed at Deluxe Corporation

Interview Details – The interview was a straight forward multi-tier interview (4 in total) increasing up the corporate ladder. All communications took place over the phone. The entire process took three hours and I started roughly two weeks after the final interview. The questions mostly related to prior experience. I was also required to complete work samples and answer various written questions relating to the position.

Interview Question – How long would it take for you to become a manager?   Answer Question

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Accepted Offer

Neutral Experience

Difficult Interview

Sales Service Representative Interview

Sales Service Representative
Lenexa, KS

I applied online and the process took 2 weeks - interviewed at Deluxe Corporation in July 2011.

Interview Details – In my opinion the interview process involved too many phone/face to face interviews. 4 phone interviews and 2 face to face. Although the entire process was completed within two weeks and I did accept the offer in July 2011... positions eliminated Dec 2012.

Interview Question – Was asked to give verbal presentation on six financial service products that they offer, one day to prepare.   Answer Question

Negotiation Details – No negociation as my offer was at the top of the provided salary range.

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Accepted Offer

Positive Experience

Easy Interview

Content Marketing Manager Interview

Content Marketing Manager
Shoreview, MN

I applied online and the process took 1+ week - interviewed at Deluxe Corporation in June 2012.

Interview Details – The process moved very quickly for me though I know they had been looking for someone for a while. I met with the director and her direct reports all at once. They asked me a variety of questions to learn about both my experiences and how I work, most likely to see if I would be a good fit with the rest of the team. The interview wasn't particularly difficult or painful but I left feeling pretty good about the position and how I did in the interview.

Interview Question – I don't remember any specific questions   Answer Question

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Accepted Offer

Positive Experience

Easy Interview

Customer Service Representative Interview

Customer Service Representative
Colorado Springs, CO

I applied through other source and the process took 2 weeks - interviewed at Deluxe Corporation.

Interview Details – Interview held at a their job fair. They had several call center team managers in one large room sitting at tables several feet apart from each other. You sit on the other side of the table. The manager greets you with a handshake, introduces her/him self and asks you to have a seat. Your are asked if you have previous call center and/or customer service
experience. If yes, you are asked to describe in detail you job duties, if you like the work and how long you worked there. You are asked if you have sales experience. The manager
describes to you the work environment, the training, and the nature of the job and the
requirements to be successful. You are then asked if you feel the job is a good fit for you
and if you see a future of success working for deluxe. You are asked about your strenghts
and weak points. You are asked what you can contribute to the success of the
company and why you want to work for them and why you want to work in a call center
and customer service. You are asked describe how you relate to other people and what
you expect from the company to help you be successful. There is one face to face
interview that lasts about 15 to 25 minutes. You are the told you will be called if you are
to be hired.

Interview Question – An unexpected question and somewhat difficult to answer was about what I would do in a
difficult customer service encounter. where a customer was angry and upset and everything
you offered to do to resolve a problem was not satisfactory to the customer.
  View Answer

Negotiation Details – No negotiation of wages. Only offered a starting hourly wage with a shift
differential. They don't negotiate pay with customer service reps. They start
everyone at the same rate. Period.

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