DialAmerica Interview Questions

Updated Aug 1, 2015
80 Interview Reviews

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  1.  

    Call Center Agent Interview

    Anonymous Employee in El Paso, TX
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 daysinterviewed at DialAmerica (El Paso, TX).

    Interview

    Applied online. Received a phone call two days later, where I was asked a few generic phone interview questions and scheduled my in-person interview. Had my in-person interview one day after getting a phone interview.

    Interview Questions

    • Why do you want to work for DialAmerica?   1 Answer

    Reasons for Declining

    Work schedule not flexible enough. Had to have seven day, all day availability. Also, pay is not as good as other local call centers.

  2.  

    Call Center Agent Interview

    Anonymous Interview Candidate in Jacksonville, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4 daysinterviewed at DialAmerica (Jacksonville, FL) in July 2015.

    Interview

    Process took 4 days. I applied on Saturday and received a phone call Monday Morning for an interview that would be the following day. Preliminary interview was done on the phone common questions like Do you have customer service experience? Are you available to work 5 days a week which include one day on the weekend? That was all nothing hard. When you get there you fill out paperwork and take a short test that test you typing, listening and basic math skills. If you pass that you go to another interview that is short and sweet basically saying the same thing that was said from the phone interview. The last step is interviewing with a manager. If really was more like a show and tell because they show you around the office and then tell you the companies that they serve. Then they just get to know you. and then they hire you on the spot. A person before me was escorted to the front and the manager slid the receptionist the paperwork and gave a nod and the candidate walked out of the door. So I believe that was a bad sign.

    Interview Questions

    • Do you have customer service experience? Are you available to work 5 days a week which include one day on the weekend? Is the salary + commission reasonable? Skills Test: If I need 25% more ppl to work during the day and currently there are 473 agent that work this time, how many agents will be working total after the 25% increase?   1 Answer

    Negotiation

    There was not negotiation.

  3.  

    Sales Agent Interview

    Anonymous Employee in North Charleston, SC
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4 daysinterviewed at DialAmerica (North Charleston, SC) in July 2015.

    Interview

    Went in for an interview. First completed a basic computerized test and then signed some paper. I waited until a manager called me UB the back and she was very nice. Only ask a few questions and explained the job details and hours given. Said I did good on the test and ask if I had any questions or concerns. The interview ended and she said they will let people know if they got selected within a week and I could call up and check on the status of my app. Its just a waiting game from here in out to see if I got hired.

    Interview Questions

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  5.  

    Sales Representative Interview

    Anonymous Interview Candidate in Erie, PA
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 2 daysinterviewed at DialAmerica (Erie, PA).

    Interview

    Fill out application. They ask you to come in for an interview. You go in and meet with the manager. He tells you if you got the job and schedules you for training.

    Interview Questions

    • Why do you want to work here?   1 Answer

    Negotiation

    There was none

  6.  

    Sales Agent Interview

    Anonymous Interview Candidate in Erie, PA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 daysinterviewed at DialAmerica (Erie, PA) in June 2015.

    Interview

    You will need to fill out some online assessments. Walk-in interviews are available. Walk in, fill out some paperwork, talk to the recruiter once they are free, prove you can read a paragraph out loud. There is some mock computer work to do to make sure you are comfortable with that. It's pretty easy stuff. They hire a lot of people each year so It's a fairly laid back process.

    Interview Questions

    • Mostly concerned with availability. Some questions about career goals and past experience.   1 Answer
  7.  

    Sales Agent Interview

    Anonymous Interview Candidate in Indianapolis, IN
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 daysinterviewed at DialAmerica (Indianapolis, IN) in May 2015.

    Interview

    Apply online and get a call from Delores. Be professionally dressed. Research the company. There is a bonus for having a life and health liceanse so that you can be cross trained on other programs. Training is easy and the job is fun 99% of the time. Can't wait to see how far I will go

    Interview Questions

  8.  

    TELESALES Representative Interview

    Anonymous Interview Candidate in Buffalo, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 daysinterviewed at DialAmerica (Buffalo, NY) in May 2015.

    Interview

    submitted online application, was contacted for a phone interview, asked about my background, why i was interested in the company, asked what i knew about the company, and then was invited in for interview

    Interview Questions

  9.  

    Call Center Agent Interview

    Anonymous Interview Candidate in El Paso, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 daysinterviewed at DialAmerica (El Paso, TX) in May 2015.

    Interview

    Put in an application online. Someone called me a few days later for a phone interview. I was told to come in the next day for an in-person interview. Before I spoke to the manager, I had to take an assessment on the computer to test basic math skills. Got called the next day for the job offer.

    Interview Questions

  10.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Indianapolis, IN
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 dayinterviewed at DialAmerica (Indianapolis, IN) in May 2015.

    Interview

    Omg it was the best interview ever. Eveveryone was very nice and sweet. When I first got there I had to fill out some papers. And then I had to take an assessment test it was very easy and simple. After I was finished with that I had to wait to speak with the recruiter she was very sweet. I felt like I was talking to a friend, so it really was a simple interview. I think I only got asked like 2 questions very easy. After that she was explaining the job. And if they like you you get to do the tour, so after she told me to call.her back to see if I was still interested of course I was. I was offerd the job and I start in a week or so.

    Interview Questions

    • Tell me about yourself. Why do you want to work here.   1 Answer
  11.  

    Inbound Call Agent Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience

    Interview

    simple questions, easy computer test, had me come in for one interview. met with interviewer, told me on the spot if you get the job. seven day training. its paid. submitted application online and then called and got a interview

    Interview Questions

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