Dillard's Sales Associate Interview Questions

Updated Feb 9, 2015
14 Interview Reviews

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Helpful (1)  

Sales Associate Interview

Anonymous Employee in Oklahoma City, OK
No Offer
Negative Experience
Easy Interview
No Offer
Negative Experience
Easy Interview

Application

I applied online – interviewed at Dillard's (Oklahoma City, OK).

Interview

Basically I applied online and I have a really close friend that works there so I put her down as an employee reference. About a week later, I got a call from Dillard's and the woman was extremely nice. I go to the interview and I had thought that I got the job because she copied my drivers license and ID and we did the military background check and I filled out a bunch of papers but I still haven't received a call back. She told me to call her in a week if I didn't hear from her so I did and she said she was waiting for the sales managers to give her open positions.It's been two weeks. Not even a call to tell me that I didn't get the job, I even emailed her and she didn't respond.

Other Interview Reviews for Dillard's

  1.  

    Sales Associate Interview

    Anonymous Employee
    No Offer
    No Offer

    Application

    I applied online. The process took a dayinterviewed at Dillard's.

    Interview

    I only was able to do the one interview due to schedule issues. The interview was going well until she told me I was required to work on the weekends. On my applications, I put work for Monday through Friday from the morning until the afternoon. Therefore I was unable to do the second interview. The interview was more like a pitch on what the job consisted of and if I was willing to do it. I wish they had more consideration on the times put in the application. I was told I would be started as part time but would get 18 of my hours on Saturday and Sunday. It seemed like the interview was less about me and more about the rules of the job. It was a bit strange but honestly if I did not have a scheduling conflict for the weekends, I would have gone to the second audition. The people I met were very kind.

    Interview Questions

    • There were very few questions asked honestly. The problem was with scheduling.   Answer Question
  2. Helpful (1)  

    Sales Associate Interview

    Anonymous Employee in Burnt Store Marina, FL
    No Offer
    Negative Experience
    Difficult Interview
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 1+ weekinterviewed at Dillard's (Burnt Store Marina, FL) in August 2014.

    Interview

    I filled out an application and got called in for an interview two days later the following week was my interview my interview consist of two interviewers one was easy going the other not so much

    Interview Questions

  3.  

    Sales Associate Interview

    Anonymous Employee in Wesley Chapel, FL
    No Offer
    Neutral Experience
    Average Interview
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at Dillard's (Wesley Chapel, FL) in April 2014.

    Interview

    They call you, ask you to come in for an interview or two. If they like you they hire you and train you in different positions and stick you in a department. If you do well they may offer you full time and/ or give you a raise after 3 months.

    Interview Questions

    • What would you say to a customer when you are showing them a clothing item or a product?   Answer Question
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  5.  

    Sales Associate Interview

    Anonymous Employee
    No Offer
    No Offer

    Interview

    They were really needing someone and I was hired that day asked to start the next day.

    Interview Questions

  6.  

    Sales Associate Interview

    Anonymous Employee
    No Offer
    Neutral Experience
    Easy Interview
    No Offer
    Neutral Experience
    Easy Interview

    Application

    interviewed at Dillard's in October 2013.

    Interview

    The interview process was not made very clear to me. I applied online through monster.com and was called back within the week. They asked me to come in to the store at my convenience to fill out a computer application. Since they hadn't scheduled anything specific with me, I wasn't expecting an interview when I came in, but I came prepared anyway. However, after the half-hour computer application process I was in fact told to wait for an interview. The interview was easy and pleasant - no awkward stock questions, nothing meant to trap me in a negative comment.

    Interview Questions

    • This was one of the easiest interviews I've ever had. There were really no difficult or unexpected questions asked of me.   Answer Question
  7.  

    Sales Associate Interview

    Anonymous Employee in Niles, OH
    No Offer
    Positive Experience
    Easy Interview
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a weekinterviewed at Dillard's (Niles, OH) in September 2013.

    Interview

    I saw a post on Monster.com and applied through there. In less than a week I received a call from a hiring manager. After getting the voicemail left a few days later, I called and scheduled for an interview with the Cosmetics/Lingerie manager. When I went in for the interview, I was asked to fill out the actual application on a computer. After I was done with the application, the customer service employee on duty printed it out and gave it to the manager I interviewed with to reference. The interview process was pretty laid back. She mostly asked me about past retail experience and schooling. She spent a lot of time telling me about the company and what it's like to work at Dillard's. She said that she felt my personality was perfect for the job and that she likes how out-going I am. When she was done asking questions and telling me about the company, she stated she would pass all the information to her boss, and if her boss wanted to go further with the process, I would receive a call from her.

    Interview Questions

    • Name a time when you had to multitask and how you used time management skills to accomplish this.   Answer Question
  8.  

    Sales Associate Interview

    Anonymous Employee in Charlotte, NC
    No Offer
    Negative Experience
    Average Interview
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 3 weeksinterviewed at Dillard's (Charlotte, NC) in May 2012.

    Interview

    Interviewed with the Store Manager at Northlake Mall in Charlotte, NC, along with some female Department manager. I was pretty much told I was hired. We discussed what my pay per hour would be (I think this is where things went wrong as I asked for $12/hr. I could tell the store manager was reluctant to agree to this pay, by his facial expressions). Anyhoo they said after my background check cleared, I could begin training.

    That was well over two weeks ago, and I have called several times since, and all they they can tell me is that my background check status is "pending" and they will call me back once it has cleared. Yea...ok..

    They basically went with somebody else who they either liked better or was cheaper labor. I didn't really want to work there that much anyway, but got into financial jam recently, where I really could have used the extra cash. I would have only worked through summer before most likely leaving but nevertheless, I feel that they could just been honest. I realized after speaking with some former coworkers of mine that used to work there, that they are one of the worst retailers to work for because they slash your pay if you don't make goals (which is very likely considering they rarely have sales and sell the same stuff as Macy's and Belk that's 50% not including coupon promotions)

    So..beware to those of you who leave the interview thinking that you have gotten the job. Don't get too excited unless your background check has cleared and you have come into fill out new hire paperwork.

    Interview Questions

    • How would you help bring customers into the store? What type of events would you suggest to management to help increase sales?   1 Answer
  9. Helpful (1)  

    Sales Associate Interview

    Anonymous Employee in Virginia Beach, VA
    No Offer
    Positive Experience
    Average Interview
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a dayinterviewed at Dillard's (Virginia Beach, VA) in April 2012.

    Interview

    Not much was actually asked of me, basically wanted to know how much experience I had in customer service and retail and if I was willing to work with a sales goal.

    Interview Questions

    • Do I know the history of Dillard's and some of their "private label brands"   Answer Question
  10. Helpful (1)  

    Sales Associate Interview

    Anonymous Employee in Tampa, FL
    No Offer
    Positive Experience
    Average Interview
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 5 daysinterviewed at Dillard's (Tampa, FL) in April 2012.

    Interview

    I went in during a week day. I introduced myself to one of the managers and discussed with her that I was seeking employment. She had me write down my information and she would get in touch with me in a day or so. She called, and we scheduled an interview for the following morning. It went great! After the 1 on 1 interview she had my fill out the application on the computer. After I was done, we talked some more.

    Interview Questions

    • What do you do at your current job?   Answer Question
    • How do you feel about not being able to take a day off during November through December?   Answer Question

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