Glassdoor is your free inside look at Dillard's Sales Associate interview questions and advice. All 54 interview reviews posted anonymously by Dillard's employees and interview candidates.
Dillard's Sales Associate Interview Questions & Reviews
Getting the Interview 54 Interviews
Interview Experience 50 Ratings
Sales Associate at Dillard's
Declined Offer – Interviewed in Sugar Land, TX Feb 2013 – Reviewed May 2, 2013
Interview Details – initial interview with a department manager, second interview with store manager.
Reason for Declining – offered new position with a different company
Helpful Interview?
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No
Problem with this interview?
Sales Associate at Dillard's
Accepted Offer – Interviewed in DFW, TX – Reviewed May 1, 2013
Interview Details – Gave good eye contact, sold my skills, kept focus on the questions. I basically sold my employer why she should hire ME! Advice though if you are shy, you probably at most have a slim chance at getting hired.If you are shy i might ad practice your talking skills before going for an interview on a loved one or someone who is a great listener or mentor. they expect you to Be aggressive! You are selling yourself. Be confident. The whole point is this is selling and they want you to make your numbers if they hire you.. you wont make your goals if you don't have what it takes to get them interested in what it is you are selling.You are ringing your own clients and handling their merchandise as a consultant -or -we were rude if we don't talk with them.. So if we are shy we either don't look people in the eye or have something to hide we are told., customers will think we don't care they will go to someone else-- your compettion. Its a kind of battle but getting to know who we are dealing with offers more insight to what they might be shopping for. So often we hear as associates J"ust looking 'Customers aren't just looking something brought them into Dillardsthey are not just looking.
Interview Question – Give me an example of how you helped a customer from start to finish at (name of previous job here) Answer Question
Negotiation Details – none existant
Helpful Interview?
Yes |
No
Problem with this interview?
Sales Associate at Dillard's
Accepted Offer – Interviewed in Augusta, GA Mar 2009 – Reviewed Apr 21, 2013
Interview Details – Its been approx. 11 years since I applied, interviewed, & was hired, so many things have changed in that time frame. 1st, most applications are taken from either the store kiosks or from the company's web site. So, I initially applied using a paper application and dropped it off at the store. Then, I was called by a manager for an interview.
Interview Question – There weren't many difficult questions only somewhat about salary rates. Answer Question
Negotiation Details – They started with a lower offer, but came back with a higher rate due to the past rates of pay I had.
Helpful Interview?
Yes |
No
Problem with this interview?
Sales Associate at Dillard's
Accepted Offer – Reviewed Apr 11, 2013
Interview Details – Applied online, got a call back two days later. Interview with the Opts manager at the time for about 30mins was hired on the spot. I started 10days later.
Interview Question – No difficult questions just the standard interview questions. Answer Question
Helpful Interview?
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No
Problem with this interview?
Sales Associate at Dillard's
Accepted Offer – Interviewed in Fort Worth, TX Mar 2009 – Reviewed Apr 2, 2013
Interview Details – submitted resume, had interview with store manager and then area sales manager, then signed paperwork. easy process.
Interview Question – interview was straightforward and easy Answer Question
Negotiation Details – there wasnt any negotiation.
Helpful Interview?
Yes |
No
Problem with this interview?
Sales Associate at Dillard's
Accepted Offer – Interviewed in Tucson, AZ Mar 2013 – Reviewed Mar 30, 2013
Interview Details – A process of 4 interviews. Interviews go through a hiring manager, department manager, and store manager. Each interview gets more difficult and intimidating. Make sure you do research on the company to ask proper questions to seem interested and answer questions if asked by the manager.
Interview Question – What will convince me that you're responsible enough to take this part-time position? Answer Question
Negotiation Details – Take the offer if you're up for the challenge! It is a high paced environment, can be fun but always have your game face on!
Helpful Interview?
Yes |
No
Problem with this interview?
Sales Associate at Dillard's
Accepted Offer – Interviewed in Franklin, TN Jun 2009 – Reviewed Mar 21, 2013
Interview Details – I was interviewed by the dept. manager of Ralph Lauren which I though I would would be working at, then I found out that was just my "home" dept. but I would actually be a floater.
Interview Question – I have extensive retail experience so the questions were not surprising. Answer Question
Negotiation Details – There was no negotiation phase.
Helpful Interview?
Yes |
No
Problem with this interview?
Sales Associate at Dillard's
Accepted Offer – Interviewed in Kenwood, Harrison, OH Sep 2009 – Reviewed Jan 27, 2013
Interview Details – Dillards tries to recruit their employees from other stores. They are looking for people that can multi task and are able to sell.
Interview Question – What is your weakness? View Answer
Negotiation Details – They just told me what they were going to pay me.
Helpful Interview?
Yes |
No
Problem with this interview?
Sales Associate at Dillard's
Accepted Offer – Reviewed Jan 18, 2013
Interview Details – Interview process is very customary. They want to know your sales experience and what you can contribute to the company.
Interview Question – None of the questions are difficult, just know what's on your resume! Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Sales Associate at Dillard's
Accepted Offer – Interviewed in Dallas, TX Oct 2012 – Reviewed Jan 11, 2013
Interview Details – Applied first on computer in the store office and was very quickly interviewed by a woman manager. She handed my a piece of crockery from a display and asked me to sell it to her. I asked for a second to look it over and saw i was labeled as dishwasher and microwave safe. I pointed out its nice decoration, then hit that the bonus was it was dishwasher and microwave safe. She said she liked me and wanted me to interview with the Men's manager soon but he was off that day. After waiting 3 weeks (!), I finally got to interview with him and he explained the sales position and responsibilities. He the passed me on to the hiring manager the next week. She asked me what I saw myself doing in 5 years. I said management. She immediately asked if I was prepared to move. I said yes as my son will be in college by then and I didnt want to do it until he finished high school. The next week I interviewed with the store manager, who had me sign some papers. I started trining the next week and was on the floor after two days of trining. All told, it took over 5 weeks to get through the interview process but I got the job finally.
Interview Question – Sell me this cream pitcher. Answer Question
Negotiation Details – Was not able to negotiate.
Helpful Interview?
Yes |
No
Problem with this interview?
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