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Disney Parks & Resorts College Program Interview Questions & Reviews

Updated Jun 9, 2014
All Interviews Received Offers

Getting an Interview  

61%
13%

Interview Experience  

85%
10%
3%

Interview Difficulty  

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34 candidate interviews Back to all interview questions
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Accepted Offer

Positive Experience

Easy Interview

Disney College Program Interview

Disney College Program

I applied online and the process took 4+ weeks - interviewed at Disney Parks & Resorts.

Interview Details – The application process for the Walt Disney Company Collegue Program can take a while, but it is fairly simple overall. They start you off with a survey of what route you would take to handle certain situations. These are mostly multiple choice questions and have an answer that tends to stand out as being the correct one. If you meet their expectations through the survey, they will send you another E-mail asking you to set up a phone interviyew. This could take some time as there is an incredible amount of people applying for two locations in the country. The interview is typically your simple behavioral questions (How do you handle conflict, etc). It lasted about 20 or 30 minutes for me, and they will usually ask you what three positions you would prefer though they may also ask if you would be willing to take another position.

Interview Question – The questions aren't very difficult, but it is important that you express yourself with energy because there is no face to face interview and the only impression they have of you is through the phone. You have to be able to translate your excitement through the phone because they are looking for people that will be able to bring the magic to the park guests. Good luck!   Answer Question

Negotiation Details – I was asked what my top three positions were and I was given a role in Merchandise, which was my second choice.


Accepted Offer

Positive Experience

Disney College Program Interview

Disney College Program

I applied online and the process took 4+ weeks - interviewed at Disney Parks & Resorts.

Interview Details – You first have to complete and online application and online personality questionnaire. It includes basic questions about how often you are happy or sad. Obviously working for Disney you have to be happy and outgoing so avoid answering a question to make yourself look like an unhappy individual. You will also have a chance to select jobs you would most enjoy doing and ranking the ones you wouldn't want to do lower. This really has no effect on what job you get. As I put custodial no interest at all, I ended up getting an offer to be in the custodial department.

Interview Question – If you pass the personality questionnaire, you will then receive an opportunity to schedule a phone interview. The phone interview is very routine, and depending on how you answer the first few questions it will take you on a certain track. SO I answered no to being allergic to chemicals, and yes to okay with being outside for long periods of time. After that systematic portion is done they throw you a curve ball and start asking Disney related questions. My unexpected question was 'How would you make a guests day magical?' Because I applied for this on a whim and have never been a true Disney fanatic, I pulled something out of nowhere and somehow landed the internship.   Answer Question

Negotiation Details – Within 2 weeks after the phone interview you receive an e-mail either with an offer for a position or regretfully telling you, you were not selected for the program. With in 10 days of that e-mail you have to accept or decline. If you accept the offer you will have some additional paperwork to fill out along with paying a processing fee and the first 2 weeks of housing. It was around $300 when I accepted my offer.


No Offer

Negative Experience

Average Interview

College Program Intern Interview

College Program Intern
Burbank, CA

I applied online and the process took 4+ weeks - interviewed at Disney Parks & Resorts in February 2014.

Interview Details – Applied online through a job posting board. Heard back within a week. Fairly quick turnaround times.

I was asked to set up an initial screening time through their applicant portal. The call came at the allotted time. And sadly, no amount of practice or preparation I did would have prepared me for what happened during this initial phone screening.

It was stressed beforehand that the screening would only be 15 minutes initially. When the lady came on the line, she was nice, but she stressed several things:

1) She only had 15 minutes, so we would have to move quickly.
2) She was writing down the answers as I responded, so if I could keep my answers concise, it would help.
3) There would be some pauses between my responses and her next questions because she needed time to catch up.

Out of courtesy, I did keep my answers a bit shorter than intended. And when she stated there would be pauses, she meant it. There were moments of silence on the line for up to a full minute. For a 15 minute interview, I think only 6-7 minutes of it were actually the screening. Somewhat disappointing and a seemingly inefficient way of approaching the interview. I guess it saves her time, though.

I know other interviewees and those screened had very different experiences. Conversations without any pauses needed. I do believe that if I had a different screener, it would have been a very different outcome.

I'll include below a question that another intern listed here on glassdoor. They received the position with a subpar answer (granted, I do not know how the rest of the interview went). I'll put a more complete and critically thought out response below that will pretty much guarantee you a position if you get this question.

Interview Question – A coworker comes to you and is excited because he / she found a 3% increase in overall customer satisfaction. What would you tell him / her and why?   View Answer


Accepted Offer

Neutral Experience

Average Interview

Intern College Program Interview

Intern College Program
Miami, FL

I interviewed at Disney Parks & Resorts in June 2013.

Interview Details – The process to about 1 week, first there was a phone interview after that I was invited to a face to face interview, panel style, were I was interviewed by numerous employees. It laster for about 30 minutes. But it seemed so much faster than that! My advice, just be yourself, they like when you're a natural and so that you enjoy being you.

Interview Question – Where do you see yourself in 20 years?   Answer Question


Accepted Offer

Positive Experience

Average Interview

Disney College Program Interview

Disney College Program

I applied online and the process took 4 weeks - interviewed at Disney Parks & Resorts in January 2013.

Interview Details – I submitted an application and heard back within 24 hours that I needed to do a web-based interview, which was a series of questions about my personality and work habits. Then I was invited to schedule a phone interview. My phone interview lasted about 20 minutes. I was asked to list my top three role choices, tell a bit about my work experience, and answer situational questions for different roles. I was also asked if I would be willing to meet the Disney Look. Then I was asked if I had any questions. Two weeks later, I got an email offering me an College Program position in Attractions.

Interview Question – The most difficult question is "Why do you want to work for Disney?" They have a couple of different ways they ask this question. Another hard one was "If a child is too short but wants to go on Space Mountain, what would you tell them and their family?"   Answer Question


Accepted Offer

Positive Experience

Average Interview

Disney College Program Interview

Disney College Program

I applied online and the process took 3+ weeks - interviewed at Disney Parks & Resorts.

Interview Details – Filled out application on DCP website. The application takes a while to complete and ensures that Disney knows everything about your schooling, work history, roles you'd like, etc. Once you fill out the application, you may or may not receive a web-based interview, if you do you move on to the next portion of the interview. If not you are pending and will be NLIC'd (no longer in consideration) or pended until they send you one or applications close and then you receive a NLIC email. The web-based interview asks questions regarding how you respond in certain situations and basically analyzes your work ethic. If you pass that you receive a phone interview. You schedule your phone interview within the dates and times they have available. Once they call you for your interview they go over mandatory questions regarding disney look, schooling, work experience, etc. Then they ask you questions specific to roles you put interest in and other aspects regarding the DCP. When finished with the phone interview, you will receive an email thanking you for interviewing and it will give you a timeline on when to expect a decision by. Within that timeline you will be accepted, pended, or NLIC'd.

Interview Question – Are you a team player or do you prefer to work alone?   View Answer

Negotiation Details – No negotiating.


Accepted Offer

Positive Experience

Easy Interview

Disney College Program Interview

Disney College Program

I applied online and the process took 2 weeks - interviewed at Disney Parks & Resorts in February 2013.

Interview Details – Disney first asks you to take a web-based interview and then if you pass it, you are invited to schedule a phone interview. The phone interview is very straight forward. Asked about what roles you are interested, your past work experience, and why your work experience can help prepare you for the roles you picked. Make sure you have a good reason why you want to do the disney college program because its the first question they ask.

Interview Question – How do you deal with repetitive tasks?   Answer Question

Negotiation Details – No negotiation. They give you their starting rate


1 person found this helpful

Accepted Offer

Positive Experience

Average Interview

Disney College Program Interview

Disney College Program

I applied online and interviewed at Disney Parks & Resorts.

Interview Details – The process starts with an online application. If your application is approved they'll have you complete an online "personality" assessment. You're asked what roles you're most interested in (e.g. merchandise, food & beverage, lifeguard, etc.) After that, you will be scheduled for a phone interview. The questions are very traditional interview questions (tell me about yourself, why do you want to work for Disney, give an example where you've gone above and beyond for a customer, etc) with a definite focus on guest service.

Interview Question – They have access to your personality test and will ask you questions based upon the roles you said you were most interested in applying for. Don't select "highly interested" for every job or they won't take your application seriously--they want to place you in a role that suits your experience and passion.   Answer Question

Negotiation Details – No negotiation. Very low wages and crazy hours, but a wonderful experience that is potentially career-changing on your resume as you'll work for one of the most respected companies in the world. Save up money before you do the College Program so you don't have to worry about working overtime and are able to enjoy the parks!


1 person found this helpful

No Offer

Positive Experience

Average Interview

College Program Intern Interview

College Program Intern

I applied online and the process took 2 weeks - interviewed at Disney Parks & Resorts in July 2013.

Interview Details – Applied online, was contacted a few days later. Had a phone Interview the following week. Later got a follow up email stating I did not obtain the position.

Interview Question – How would you help in an emergency?   Answer Question


1 person found this helpful

Accepted Offer

Positive Experience

Easy Interview

Disney College Program Interview

Disney College Program
Orlando, FL

I applied online and the process took 4+ weeks - interviewed at Disney Parks & Resorts in April 2010.

Interview Details – They do a presentation at most colleges across the US to spread the word about the college program. You apply online and if you are accepted or not they send you a welcome packet or a denial letter I suppose.

Interview Question – Would you be willing to work Custodial or Food Service?   View Answer

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