Duke Energy Interview Questions

Updated Aug 28, 2015
66 Interview Reviews

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  1.  

    Engineer I Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. I interviewed at Duke Energy.

    Interview

    Met recruiter at a student conference, he told me to apply for a specific job online. He kept in contact with me before and after interview. They flew me out to Charlotte for interview. Asked typical interview questions and some material engineer specific ones. Very friendly. I got an offer within 2 weeks. Only difficulty was long distance drug testing and background check process.

    Interview Questions

  2.  

    Engineer I Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Duke Energy.

    Interview

    Panel Interview, felt welcome and relaxed, questions was clearly pronounced. If you have trouble understanding them, feel free to ask for the question to be repeated. Interview lasted about 45 minutes.

    Interview Questions

    • Tell me about a time you had to work in a group or a team, and they became complacent with the work, what did you do?   Answer Question

    Negotiation

    Even tho I felt there was room for negotiation, I felt that the offer was quite fair and accepted the offered terms.

  3.  

    Customer Service Specialist Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    The process took 1+ week. I interviewed at Duke Energy.

    Interview

    At the time I started, all new hires were hired through temp services. Now they are hired direct and you go to the Duke Energy Website to apply. Classes for new hires are frequent; usually every couple of months, or so.

    Interview Questions

    • Tell us about a time you had to handle a difficult customer. How did you resolve the conflict to the customer's satisfaction?   Answer Question
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  5.  

    Customer Service Specialist Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 4+ weeks. I interviewed at Duke Energy.

    Interview

    The process is long. You first must take an assessment test. It requires you to work out problems on the computer that relate to the position. I will say that only about 50% of the people pass this test. If you pass, you then go to the interview portion. You will interview with the Department Manager, that person will determine if you qualify for the final interview with the team managers, your potential one on one manager.

    Interview Questions

    • General questions regarding how you handle customer service situations.   Answer Question
  6.  

    Declined Offer
    Negative Experience
    Average Interview

    Application

    I applied in-person. I interviewed at Duke Energy.

    Interview

    why get tested if the person hired will be on the phone most of the time handling concerns and questions as well as the connections and disconnects of services regarding the customers needs.

    Interview Questions

  7.  

    Electrical Technologist I Interview

    Anonymous Interview Candidate in North Charleston, SC
    Accepted Offer
    Positive Experience

    Application

    I applied online. The process took 2+ months. I interviewed at Duke Energy (North Charleston, SC).

    Interview

    Get the the operations center 30 mins early Sat in a waiting area until interviewers were ready. The panel made sure you are comfortable, and relaxed before starting the questioning process. Gives you reasonable amount of time to answer each question.

    Interview Questions

    Negotiation

    Know your resume and be ready to give work related answers.

  8.  

    Engineering Technologist II Interview

    Anonymous Employee in Raleigh, NC
    Declined Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Duke Energy (Raleigh, NC) in May 2015.

    Interview

    Formal interview. Sat down with three gentlemen and was asked about 12-15 total questions. The first ten questions were typical interview questions from former work experience. Final questions discussed capability to work extra hours, etc. A few technical questions as well that were quite difficult unless you heavily researched or understood nuclear industry standards.

    Interview Questions

    • Name a time you were tasked to uncover an underlying conflict at work and how you were able to solve it?   Answer Question
  9.  

    IT Project Manager Interview

    Anonymous Employee
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. I interviewed at Duke Energy.

    Interview

    If your application has been selected for an interview, a member of the department’s hiring team will contact you to set up a time. (If you don’t live in Yukon, initial interviews may be conducted by phone or Internet video.) Now, this is your chance to do some background research and to gather together everything you need to come to the interview confident and prepared. Know the requirements for the position Re-read the job description carefully, and ask your contact for any additional information. Make sure you have a solid understanding of all the responsibilities, skills, certification and knowledge required, and that you are able to accommodate the job’s location and hours. Visit the department site to get valuable information on its mandate, services and structure:

    Interview Questions

    • Examine each skill and qualification in the job posting, then review your own work and volunteer history as it relates to the posting. Prepare examples of experiences or successes that back up each requirement. Prepare for specific questions You will likely be asked questions about your teamwork skills, your interpersonal relations, your management style or your ability to work in a diverse environment. Review the job posting again and try to anticipate other likely areas of questioning, and prepare honest and concise answers that highlight relevant aspects of your work history and life experience. Remember that there may be questions you did not anticipate: when this happens, breathe and take a moment to think through your experiences to find the best answers. On the day of the interview, dress appropriately and arrive early, calm and mentally prepared. Bring a list of references if you did not already include them in the resume you submitted. And, most importantly, don’t forget to relax and be yourself.   1 Answer
  10. Helpful (2)  

    Nuclear Engineer I Interview

    Anonymous Employee
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3+ weeks. I interviewed at Duke Energy in March 2015.

    Interview

    Submitted an online application and was contacted to set up an interview at the Charlotte office. I was interviewed by two managers and they asked me questions from a standardized list and then asked if I had any questions for them. After this, I was treated to lunch. The nature of the interview was entirely behavioral (no nuclear/technical questions).

    Interview Questions

    • Tell me about a time where communicating with someone was difficult or impossible, what did you do to handle that?   Answer Question
    • Tell me about a time where you had an opportunity to be innovative and improve a process.   Answer Question
    • Tell me about a time you had to deal with a difficult customer, what did you do   Answer Question
    • Give an example of a team that you worked on, what was your role and why was the team successful/not successful   Answer Question
  11. Helpful (6)  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 5 days. I interviewed at Duke Energy.

    Interview

    You first take a 3-hour test. The first half is on data entry, and the second half is math. If you pass (which is difficult - out of 34 people, only 7 passed) you will be interviewed. There were two people doing the interviewing. The interview was fairly standard with questions like how to deal with a difficult customer.

    Interview Questions

    Negotiation

    There was no negotiation. The pay and hours were spelled out in the job ad.

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