Duke University Health System Interview Questions

Updated Mar 4, 2015
Updated Mar 4, 2015
26 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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Interview Difficulty

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26 Candidate Interview Reviews Back to all Interviews

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  1.  

    CRA Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter – interviewed at Duke University Health System.

    Interview Details

    Brief interview with basic questions. Came into the l office that I would work in and interviewed with my boss. Great explanation given on what I would do and what that office does. Talked about me.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Patient Service Associate Interview

    Anonymous Interview Candidate in Durham, NC
    Anonymous Interview Candidate in Durham, NC
    Application Details

    I applied online. The process took 2 weeksinterviewed at Duke University Health System in February 2015.

    Interview Details

    I was interviewed by Team lead and a supervisor. Position was explained and then questions were asked. The ladies were very pleasant and made me feel comfortable..I was asked if I had any questions. Some behavioral questions asked as well as skills questions.. The supervisor was big on teamwork..Good customer service is a must..

    Interview Questions
    • What is my definition of teamwork?   View Answer
    • Would I have an issue asking a patient to pay money on their account?   View Answer
    Accepted Offer
    Positive Experience
    Easy Interview
  3. 1 person found this helpful  

    Customer Service Associate Interview

    Anonymous Interview Candidate in Durham, NC
    Anonymous Interview Candidate in Durham, NC
    Application Details

    I applied online. The process took 6+ weeksinterviewed at Duke University Health System in November 2014.

    Interview Details

    Waited 45 min to be brought back to start the interview. Interviewed by two managers. They asked questions from a questionaire..about 25 questions about skills and situations. I was then taken to the dept manager who asked a few questions and gave me her card. She was very polite as other two managers were and welcoming.
    Was called four days later with an EXCELLENT job offer and i will start in two weeks.

    Interview Questions
    • Tell about a time where you had to deal with a customer who was upset?

      How do do you feel about a job sitting behind a desk all day on the phone?
       
      Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
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  5.  

    Patient Service Associate Interview

    Anonymous Interview Candidate in Raleigh, NC
    Anonymous Interview Candidate in Raleigh, NC
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Duke University Health System.

    Interview Details

    One phone interview, one face to face interview with practice manager. Basic questions about skill set, experience and team work. No question was really unexpected or out of the box.

    Interview Questions
    • Question was asked about how I would handle a difficult co worker. Who knew this was an indication of things to come with that office. This office was dominated by employees whom have worked at this particular office for years and were very set in their ways and bad habits.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Staff Assistant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Completed on line job application, was called, set up interview, met with three individuals. One was the hiring manager, but then I interviewed with the physicians I actually would be working for. I was offered position via a email and phone call within two weeks. Then negotiated salary. Were interested to see if I had degrees or certifications.

    Interview Questions
    Negotiation Details
    Probably would have paid higher if I had a degree
    Accepted Offer
  7. 1 person found this helpful  

    Certified Medical Assistant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at Duke University Health System.

    Interview Details

    First, phone interview. Typical and very low key. In person interview was slightly more aggressive with questions and discussed skills. Third interview wasn't an interview... more like meeting the big wigs in the office.

    Interview Questions
    Accepted Offer
    Average Interview
  8.  

    NP Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took 3+ monthsinterviewed at Duke University Health System.

    Interview Details

    Recruiter was helpful, took about 2 months to get an interview. After the interview took 4 weeks to get an offer.

    Interview Questions
    Reasons for Declining

    Hours

    Declined Offer
    Positive Experience
    Easy Interview
  9.  

    Clinical Nurse II Interview

    Anonymous Interview Candidate in Durham, NC
    Anonymous Interview Candidate in Durham, NC
    Application Details

    I applied online. The process took 3 weeksinterviewed at Duke University Health System.

    Interview Details

    The interview process up to now has been excellent. There was an open house for the facility in my town. The nurse managers were available to answer questions to candidates and interview on the spot. That was very successful. I was called back for a second interview and to shadow an employee for 2-3 hours, to make sure that this was what I really wanted, then I was interviewed again. I still haven't been hired, but I no that the job is mine.

    Interview Questions
    • Present a case in which you had to go over and beyond the call of duty in order to provide care to your patient.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Fellow Interview

    Anonymous Interview Candidate in Durham, NC
    Anonymous Interview Candidate in Durham, NC
    Application Details

    I applied online – interviewed at Duke University Health System.

    Interview Details

    You first have to apply through ERAS - submit all of your information on that and then select which programs you want to send your information to. Then they may or may not invite you for an interview.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  11.  

    Registered Nurse Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Duke University Health System.

    Interview Details

    I applied while a student at Duke. They informed us when the job posting would be released. It was closed rather quickly. This was one of the years when it was hard for new grad RNs to find work. I interviewed first with the manager, then had a peer interview. I think it took almost a month.

    Interview Questions
    • I wasn't surprised by questions. Maybe just about my skills, as I didn't know what they were looking for specifically.   Answer Question
    Negotiation Details
    No negotiation.
    Accepted Offer

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