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EarthLink Interview Questions & Reviews

Updated Jul 10, 2014
All Interviews Received Offers

Getting an Interview  


Interview Experience  


Interview Difficulty  

Average Difficulty
26 candidate interviews Back to all interview questions
Relevance Date Difficulty

Accepted Offer

Neutral Experience

Business Development Representative Interview

Business Development Representative

Interviewed at EarthLink

Interview Details – Internal posting. I was referred by the hiring manager to apply for the positon. I met with him and another manager., Based on previous work history with the company, it was not a very hard interview. They were familar with my work.

Accepted Offer

Positive Experience

Average Interview

Account Executive Interview

Account Executive
Indianapolis, IN

I applied through an employee referral - interviewed at EarthLink in January 2010.

Interview Details – I had a lot of situational questions. This is a job where you have to create your own business, they have to make sure you know how to do that. SO have a good 30-60-90 day plan ready as soon as you understand the position enough. How do you run organize and run you day? How have you meet a challenge in the past, give specific examples. What is your biggest fault?

Interview Question – How do you run organize and run you day? How have you meet a challenge in the past, give specific examples. What is your biggest fault?   Answer Question

Negotiation Details – I didnt not negotiate.

Accepted Offer

Positive Experience

Average Interview

Systems Analyst Interview

Systems Analyst

I applied online and interviewed at EarthLink.

Interview Details – I received an email from the hiring manager to schedule an in person interview. I had a short interview with the hiring manager. Then I was called back for a second interview with two upper managers. The interviews were very casual, nothing technical. There was lots of discussion about the culture of the team, trying to make sure that the new hire wouldn't be offended by the loud, boisterous office environment.

Interview Question – Will you have any problem getting to work?   View Answer

Declined Offer

Positive Experience

Easy Interview

Field Tech Interview

Field Tech
Cleveland, OH

I applied online and the process took 1 week - interviewed at EarthLink in February 2010.

Interview Details – got a call on day one from a person in HR. Day 2 the manager called we did an over the phone interview. day 4 we meet in person went over the benefits day 7 i was given an offer letter.

Interview Question – how do you think Earthlink is different than other CLEC's   Answer Question

Accepted Offer

Positive Experience

Difficult Interview

Senior Account Executive Interview

Senior Account Executive

I applied through other source and the process took 3 months - interviewed at EarthLink.

Interview Details – 1.) After applying 1 month earlier, a recruiter followed up with me and held an initial pre-screen interview.
2.) Received follow up within 1 week where the recruiter pressed for salary requirements and other expectations...I did not give a firm salary requirement at this stage.
3.) Within 10 days after this, the recruiter then provided me with a study assignment that included a case study for a potential prospect. Using this information, I then was scheduled to call in to a "prospect" (EarthLink Engineer) and pitch a technical solution based on products I was able to research on EarthLink's website.
4.) Within days after this step, the recruiter referred me for in-person interview with the Branch Manager.
5.) After the in-person interview with the BM (1 week passed), the recruiter followed up to schedule a second interview with the BM who wanted to have me meet with the Regional Director.
6.) Within 1 week after this interview, I received a verbal offer for the position from the BM. Negotiation on salary was smooth and expected. My request was approved/met within 1 week and I was provided an offer in writing pending a background check.
Total time from application to written offer: 12 Weeks

Interview Question – Step #3 from above...role play scenario with EarthLink Engineer.   View Answer

Negotiation Details – Do not let salary become a roadblock if the recruiter raises this topic in the initial screening. After the late round interview with the hiring manager and after the verbal offer conversation starts, give a realistic expectation on salary.

Accepted Offer

Neutral Experience

Average Interview

Branch Manager Interview

Branch Manager
Fort Lauderdale, FL

I applied through other source - interviewed at EarthLink in May 2012.

Interview Details – You were required to submit a business plan for making the territory its quota on paper before being hired. Later I realized this request was made by the existing branch manager to be used for his owner purposes in communication with the Director of Sales and this was a common practice used by certain managers.

Interview Question – Putting together a business plan based on very little raw data like average deal size, quotas, and territory growth plan.   View Answer

Accepted Offer

Positive Experience

Easy Interview

IT Operations Interview

IT Operations

I applied online and the process took 2 weeks - interviewed at EarthLink.

Interview Details – I was contacted by an HR rep for my initial interview. I was then contacted by a senior HR rep. Finally I had a face-to-face interview with my current boss. I was notified via email with an offer letter containing salary and contact info.

Interview Question – The toughest question was expected salary. I didn't want to throw out an astronomical number but also not a low ball number either. Of course this is always the case no matter the company.   Answer Question

Accepted Offer

Positive Experience

Average Interview

Senior Sales Executive Interview

Senior Sales Executive

I applied online - interviewed at EarthLink in March 2013.

Interview Details – 2 phone interviews and one face to face and the offer was in my hand within a couple days. It started with their recruiter, then a face to face with the hiring manager and finally with the hiring managers boss.

Interview Question – I don't remember any difficult questions.   Answer Question

Negotiation Details – I thought the offer was fare and accepted

Declined Offer

Negative Experience

Easy Interview

Director of Accounts Interview

Director of Accounts
Miami, FL

I applied through a recruiter and the process took 2+ weeks - interviewed at EarthLink.

Interview Details – ~ 3 phone calls, 2 in person. In the short time I interviewed with them, I could see the horrible atmosphere that their sales people get. I was waiting to get into the office and could hear how one of the Directors spoke to the HR person in the office about me. I almost felt like saying "Ummm I can hear you..." I ran for the hills after do not want to work for this company, at least not under the current management

Interview Question – no difficult questions. A few technical about colo/cloud/and networks. Mainly all around how I would hit my sales quota.   View Answer

Reason for Declining – Management was a joke.

Accepted Offer

Positive Experience

Average Interview

Senior Network Engineer Interview

Senior Network Engineer
Burlington, MA

I applied in-person and the process took a day - interviewed at EarthLink.

Interview Details – Initial communication via email, telephonic interview and personal interview.

Interview Question – High level technical questions end to end data flow and overall architecture.   View Answer

Negotiation Details – Better know about salary range for the position and negotiate to your need and knowledge

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