East West Bancorp Interview Questions

Updated Jun 25, 2015
12 Interview Reviews

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  1.  

    Quantitative Analyst - Treasury Interview

    Anonymous Employee in Los Angeles, CA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ weeksinterviewed at East West Bancorp (Los Angeles, CA) in June 2015.

    Interview

    I applied through LinkedIn and got the first phone interview from HR, focusing on background question. And she scheduled for the first-round face-to-face interview. The interviewers are very nice however, I do not think I perform well. They asked many questions about your skills and past experience.

    Interview Questions

  2.  

    Credit Analyst Interview

    Anonymous Employee
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at East West Bancorp in May 2015.

    Interview

    One of the HR people emailed me to arrange an initiate phone interview. The phone interview was brief and easy. After the phone screening, I need to do couple online assessment tests. The tests were time consuming and intense. I spent about 1 hour and a half for the whole online assessment thing.

    Interview Questions

  3.  

    QC Underwriter Interview

    Anonymous Employee in El Monte, CA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at East West Bancorp (El Monte, CA) in April 2015.

    Interview

    I was called in for an interview for a QC Underwriter position on April 10th which should have been a panel interview with 3 people. I arrived early to the interview to ensure I was on time as i respect peoples times as i have been in their shoes before and understand the work load of a bank. When i arrived i was greeted by different employees which made me feel happy because they were attentive and that is something good for the company. After a few minutes one of the interviewers came out to greet me and advised that due to scheduling conflicts i will interview 3 separate times. I did not object as i do understand that things come up however i do not think when the appointment was set up that they scheduled appropriately. Each interview took anywhere from 15 to 30 minutes. Again i was fine with the separate interviews however it was not appropriate to make me wait 20 minutes each interview. I was at the bank interviewing for almost 3 hours. With all this, I thought I gave my 100% with proving my track record of starting up a Quality control team with my previous employer which is basically what this job was. I thought the interviews went well with each one. Based on their responses they are looking to hire about 3 to 4 people depending on salary. After 2 weeks, I called the recruiter and left her a message as a follow up to the position. After almost a week of no call back i emailed her. Another week went by and i emailed again with no response. After several attempts to contact the recruiter and one of the interviewers, I finally heard back a month and 3 days after my interview. I sent an email as a follow up to the recruiter on May 13th at 12:41 pm requesting status and at 12:57pm i received a response advising that they are not moving forward. Its odd that she was able to respond that quick to this final email but what happened to the other attempts. This is called lack of communication and that is scary to know that a bank personnel has such lack of respect for people. I am very disappointed that not one person had the respect enough to respond with the status of the position. This is not appropriate especially as a bank. If this is how they conduct business with potential employees how do they handle customers.

    Interview Questions

    • How long have you been in Quality Control?   1 Answer
    • How would you recommend for our QC department to controlled?   1 Answer
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  5.  

    No Offer
    Easy Interview

    Application

    interviewed at East West Bancorp in November 2013.

    Interview

    The recruiter approached me over the phone first, and invited me to their campus event. After attending the campus event, submitted resume via my school recruiting system, I received 1st round interview, which is with 2 recruiters. Afterwards, I received a online aptitude test. After that, I received the final round interview invite. The final round is with 3 executives from HR, Credit, and Relationship management departments.

    Interview Questions

    • - If you are give a client to pitch, what would you say?
      - Give me a example when you successfully handled an unexpected situation.
       
      Answer Question
  6.  

    Customer Relation Manager Interview

    Anonymous Employee in Seattle, WA
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through college or university. The process took a weekinterviewed at East West Bancorp (Seattle, WA) in November 2013.

    Interview

    The interview was set up via school career service. The interviewer basically went through my resume and asked several behavioral questions. That was a 2-person interview. So both interviewees got to answer questions by order. At the end of the interview, the interviewer asked us to pick one item that she prepared, and gave us 5 minutes to prepare and let us do a pitch.

    Interview Questions

    • The questions she asked were simple and basic. The most difficult part I would say the sales pitch part because she gave us water bottle, notebook and a shopping bag, which I had totally no ideas how to make a attractive pitch in 5 mins though.   Answer Question
  7. Helpful (1)  

    Professional Position Interview

    Anonymous Employee in Pasadena, CA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 2 daysinterviewed at East West Bancorp (Pasadena, CA).

    Interview

    Disappointed with the interview process. Interviewers were ill prepared. Recruiter could not provide a basic sense of the job or comp package prior to going in for the interview. Recruiter had indicated to ask for her if I arrived early, and she was nowhere to be found. In addition, she did not pass my resume on to the interviewer. This was concerning as it was not an entry level position.

    Interview Questions

    • Unexpected comment - I was told I would not be a good fit after having extensively explained my background and being sought out by the recruiter due to my background/experience. I was given one version of the job by one interviewer and another version with the next. It is difficult to say if the issue was with the recruiter or the interviewers, but I did provide feedback on this in hopes of helping them with their internal process in the future.   1 Answer
  8. Helpful (1)  

    Internal Audit Interview

    Anonymous Employee in Pasadena, CA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 1 dayinterviewed at East West Bancorp (Pasadena, CA) in March 2012.

    Interview

    I applied for the job online and was contacted by the HR Rep about a different position. It was not in my area of expertise but since she seemed like I'd be a good fit for the job, I submitted to the interview. It turned out that it was a waste of time as the hiring manager for the new position was looking for someone with a different skills set. The rest of the interview consisted of awkward small talk.

    Interview Questions

    • Very general: Can you describe your experience?   1 Answer
  9.  

    Relationship Manager Interview

    Anonymous Employee in Pasadena, CA
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied through college or university. The process took 4+ monthsinterviewed at East West Bancorp (Pasadena, CA) in March 2012.

    Interview

    Very long process and no offer or reject letter to well inform the candidate.

    Interview Questions

  10.  

    Credit Analyst Interview

    Anonymous Employee in Pasadena, CA
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 1 dayinterviewed at East West Bancorp (Pasadena, CA) in February 2012.

    Interview

    Initially, I sent my resume to a VP that I was referred to through a friend. The VP passed my resume on to the CFO who then initiated the interview process. The HR representative assigned to me was very friendly and professional, although he/she would often forget to follow-up with me for scheduling purposes. I got the impression that HR was swamped with work.

    On the day of the interviews, I fist met with the CFO. She/he was very impressive. She/he was young, sharp, and intuitive. We had a pleasant discussion about my background the why I was desiring to enter a financial career. However, I was surprised to learn that she/he does not speak any Chinese.

    On my second interview, I met with another very impressive middle level manger. He/she and I had terrific rapport and he/she said that he/she would be happy to hire me, although he/she thought I might be a little bored in the position the he/she had to offer. Again, I was surprised to find out that he/she was not a fluent or literate Chinese-speaker. Also, another surprising finding: the company does not even have a corporate license for basic statistical analysis software like SAS.

    On my third and final interview for the day, I met with the CFO's assistant. This person was saddled with an unlikely and inefficient trio of responsibilities: investment relations, risk management, and corporate financial statement preparation. And, she/he appeared to be making most of the risk management decisions without any strong quantitative statistical treatment. Of course, since the company had no corporate licenses for SAS, this made sense to them--I suppose. Again, she/he was a non-Chinese speaker.

    For an institution that books itself with the strategic goal of being a financial "bridge from the east to the west", it was downright unbelievable to see that many of the top management were not even conversationally fluent in Chinese. This finding led me to question the firm's ability to realize it's above-mentioned headline strategic goal. Moreover, it appeared from my interviews that the current financial health of the institution had more to do with conservative business practices (and luck) than with informed quantitative data-driven investment decisions.

    Interview Questions

    • I like to teach the people who work under me, but since you are trying to leave an academic environment, it seems you wouldn't be interested in that. Right?   1 Answer
  11.  

    Loan Servicing Interview

    Anonymous Employee
    No Offer
    Easy Interview

    Interview

    Briefly walk through your resume and ask related questions. No behavioral question.

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