East West Bancorp
East West Bancorp Interview Questions & Reviews
Getting an Interview
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- Loan Servicing (1)
- Management Trainee (1)
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- Professional Position (1)
- IT Summer Interns (1)
- Customer Relation Manager (1)
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Customer Relation Manager Interview (Neutral Experience; Average Interview)
I applied through college or university and the process took 1 week - interviewed at East West Bancorp in November 2013.
Interview Details – The interview was set up via school career service. The interviewer basically went through my resume and asked several behavioral questions. That was a 2-person interview. So both interviewees got to answer questions by order. At the end of the interview, the interviewer asked us to pick one item that she prepared, and gave us 5 minutes to prepare and let us do a pitch.
Interview Question – The questions she asked were simple and basic. The most difficult part I would say the sales pitch part because she gave us water bottle, notebook and a shopping bag, which I had totally no ideas how to make a attractive pitch in 5 mins though. Answer Question
Relationship Manager Interview (Neutral Experience; Easy Interview)
I interviewed at East West Bancorp in November 2013.
Interview Details – The recruiter approached me over the phone first, and invited me to their campus event. After attending the campus event, submitted resume via my school recruiting system, I received 1st round interview, which is with 2 recruiters. Afterwards, I received a online aptitude test. After that, I received the final round interview invite. The final round is with 3 executives from HR, Credit, and Relationship management departments.
Interview Question – - If you are give a client to pitch, what would you say?
- Give me a example when you successfully handled an unexpected situation. Answer Question
Professional Position Interview (Negative Experience; Easy Interview)
I applied through a recruiter and the process took 2 days - interviewed at East West Bancorp.
Interview Details – Disappointed with the interview process. Interviewers were ill prepared. Recruiter could not provide a basic sense of the job or comp package prior to going in for the interview. Recruiter had indicated to ask for her if I arrived early, and she was nowhere to be found. In addition, she did not pass my resume on to the interviewer. This was concerning as it was not an entry level position.
Interview Question – Unexpected comment - I was told I would not be a good fit after having extensively explained my background and being sought out by the recruiter due to my background/experience. I was given one version of the job by one interviewer and another version with the next. It is difficult to say if the issue was with the recruiter or the interviewers, but I did provide feedback on this in hopes of helping them with their internal process in the future. View Answer
Internal Audit Interview (Negative Experience; Average Interview)
I applied online and the process took a day - interviewed at East West Bancorp in March 2012.
Interview Details – I applied for the job online and was contacted by the HR Rep about a different position. It was not in my area of expertise but since she seemed like I'd be a good fit for the job, I submitted to the interview. It turned out that it was a waste of time as the hiring manager for the new position was looking for someone with a different skills set. The rest of the interview consisted of awkward small talk.
Interview Question – Very general: Can you describe your experience? View Answer
Relationship Manager Interview (Neutral Experience; Difficult Interview)
I applied through college or university and the process took 4 months - interviewed at East West Bancorp in March 2012.
Interview Details – Very long process and no offer or reject letter to well inform the candidate.
Interview Question – How do you assess risk and opportunity? Answer Question
Credit Analyst Interview (Neutral Experience; Average Interview)
I applied through an employee referral and the process took a day - interviewed at East West Bancorp in February 2012.
Interview Details – Initially, I sent my resume to a VP that I was referred to through a friend. The VP passed my resume on to the CFO who then initiated the interview process. The HR representative assigned to me was very friendly and professional, although he/she would often forget to follow-up with me for scheduling purposes. I got the impression that HR was swamped with work.
On the day of the interviews, I fist met with the CFO. She/he was very impressive. She/he was young, sharp, and intuitive. We had a pleasant discussion about my background the why I was desiring to enter a financial career. However, I was surprised to learn that she/he does not speak any Chinese.
On my second interview, I met with another very impressive middle level manger. He/she and I had terrific rapport and he/she said that he/she would be happy to hire me, although he/she thought I might be a little bored in the position the he/she had to offer. Again, I was surprised to find out that he/she was not a fluent or literate Chinese-speaker. Also, another surprising finding: the company does not even have a corporate license for basic statistical analysis software like SAS.
On my third and final interview for the day, I met with the CFO's assistant. This person was saddled with an unlikely and inefficient trio of responsibilities: investment relations, risk management, and corporate financial statement preparation. And, she/he appeared to be making most of the risk management decisions without any strong quantitative statistical treatment. Of course, since the company had no corporate licenses for SAS, this made sense to them--I suppose. Again, she/he was a non-Chinese speaker.
For an institution that books itself with the strategic goal of being a financial "bridge from the east to the west", it was downright unbelievable to see that many of the top management were not even conversationally fluent in Chinese. This finding led me to question the firm's ability to realize it's above-mentioned headline strategic goal. Moreover, it appeared from my interviews that the current financial health of the institution had more to do with conservative business practices (and luck) than with informed quantitative data-driven investment decisions.
Interview Question – I like to teach the people who work under me, but since you are trying to leave an academic environment, it seems you wouldn't be interested in that. Right? View Answer
Loan Servicing Interview (Neutral Experience; Easy Interview)
Interviewed at East West Bancorp
Interview Details – Briefly walk through your resume and ask related questions. No behavioral question.
PR Manager Interview (Neutral Experience; Average Interview)
I applied through an employee referral and interviewed at East West Bancorp.
Interview Details – I sent my resume to a senior manager that I was referred to through a friend of mine. The manager passed my resume on to the VP who then initiated the interview process. The HR representative assigned to me was very friendly and professional. The questions are mostly behavioral and ask about your resume and why you would fit a PR Manager role.
Interview Question – develop the a news release within 30 mins Answer Question
Credit Analyst Interview (Negative Experience; Average Interview)
I applied online and the process took 2+ weeks - interviewed at East West Bancorp in July 2010.
Interview Details – When you go in for an interview the first question is usually, "Why East West Bank?" They expect that you will have thought about that question in great detail and be able to explain to them what brought you to their office. It is essential that you are convincing with your response. Trust me, the entire interview depends on your answer. If you blow it, not matter how good the rest of your interview is, you won't receive an offer. Also, be able to tell them about the division in which you are applying. Do your homework and know what you are getting yourself into. If you are confused with terminology or the specifics, ask. This is also an essential question not to screw up on.
Interview Question – “Why did you leave your last job?” Answer Question