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Echo Global Logistics Freight Broker - Inside Sales Interview Questions & Reviews

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Freight Broker - Inside Sales Interview

Freight Broker - Inside Sales
Chicago, IL

The process took 2 weeks - interviewed at Echo Global Logistics in October 2009.

Interview Details – I was contacted about their inside sales position. I had not applied for the job, but they contacted me because they saw my resume on one of the job boards. Fair enough, but during the initial phone interview it seemed like the person on the other end of the phone was much less concerned with what I said and more intent on qualifying me as a candidate. I asked some questions and received only ambiguous answers. I can understand if it was an HR rep and they didn't know specifics of the position, but it seemed like I was wasting her time with my questions.

Well I ended up getting another interview and put the odd phone call behind me. At the next interview, the lady interviewing me was quite nice and respectful. I was taken on a quick tour of the facilities on the way to the interviewing room. The questions asked weren't all that difficult, and seemed more for me to understand the job than for them to understand me. Next a manager came in and interviewed me along with the HR lady. He asked more of the same questions, with only a few pertinent to the position and the industry I was there for. Everything lasted probably 2 hours and I never really had to think hard about an answer.

I received a phone call a little over a week later and was told I was out of the running. They said they were looking for someone with more Account Management experience. I was never asked about handling accounts during the interview, the closest thing were some sales approach questions. I don't know if the interview was an intricate psychological test, but I felt a bit short changed given the reason they gave me.

Interview Question – Tell me about a difficult client and how you handled it.   View Answer

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