Echo Global Logistics
Echo Global Logistics Interview Questions & Reviews
Getting an Interview
- Popular Job Titles:
- Carrier Sales Representative (9)
- Inside Sales (8)
- Client Sales Representative (8)
- Logistics Sales Trainee (7)
- National Account Manager (4)
- Logistics Sales Representative (2)
- National Account Manager/Inside Sales (1)
- Logistics Sales (1)
- Trucking Inside Sales (1)
- Freight Broker - Inside Sales (1)
- Computer Support Manager (1)
- Financial Analyst (1)
- Sales Representative (1)
- Enterprise Architect (1)
- Entry Level Sales (1)
- Sales Account Executive (1)
- Operations (1)
- .NET Developer (1)
- .NET Software Developer (1)
- Inside Sales Representative (1)
- Internship (1)
- Account Executive (1)
- Account Manager (1)
- Accounts Receivable (1)
- Team Lead (1)
Client Sales Representative Interview (Neutral Experience; Easy Interview)
I applied through college or university and the process took 6 weeks - interviewed at Echo Global Logistics.
Interview Details – Applied online through the career services website and was contacted 2 weeks later by a recruiter. We spoke on the phone for about an hour and then she scheduled me for an in person interview. There I spoke with the recruiter, a manager and sat with the top representative for an hour watching her make calls and answer emails. Then I spoke with another manager after that. This was about 2 hours long. Then the next day I received a background check form. Once this cleared 10-14 days later I had my final phone interview with the VP in Chicago. A week after that I received an offer of 38,000 plus commission since I had previous sales positions which I took seeing that most get 35,000 starting.
Interview Question – Why should we hire you? What do you bring to ECHO that others do not? Answer Question
Negotiation Details – Typical grads get 35,000. I was able to obtain 38,000 due to my various internships which I gladly accepted. Great starting salary with commission on top of that. Typical first year reps earn in the 40s and second year reps are in the 50s. Great company.
Client Sales Representative Interview (Positive Experience; Difficult Interview)
I applied online and the process took 3 months - interviewed at Echo Global Logistics in March 2013.
Interview Details – First, I had a very brief phone conversation with a Recruiter who asked basic questions about my job search, background, future goals, strengths/weakness, failures and aptitude for a sales job. After that, I was asked into the branch office, (which is in Oldtown right by the mall) for a second interview with the same Recruiter who asked more difficult questions this time around. She put me on the spot a lot but at the same time I still felt extremely comfortable and overall the interview was very conversational. It seemed as though she was genuinely interested in the things I had to say (which was refreshing for a change compared to other companies) as well as making sure this job was the right fit for me. She was extremely knowledgeable about the company and the industry and I also enjoyed hearing about her background. Then I shadowed someone in the actual role I would be doing and met with a Senior Manager. That part was very quick, direct and to the point but he was also very enthusiastic about the industry, the company and his job/team and was very upfront and realistic about what to expect.
- Tell me about a time you were unmotivated to get something done and how did you get yourself back on track. Answer Question
- Give me an example of a time you had to influence someones point of view or decision when they may have had differing viewpoints or been reluctant to hear. Answer Question
- How assertive would you consider yourself? Tell me about a time you were able to positively assert yourself in a difficult situation and led by example. Answer Question
- Tell me about a time you where not satisfied (or a collegue/superviosr/professor) with your personal performance. Answer Question
Negotiation Details – Quick chat with the CHR in Chicago, a fairly lengthly and time consuming backgroud check with criminal, education, past employers, compensation history. Then I was told over the phone I was going to be given an offer and the Recruiter tried to feel me out as to an acceptable range. She gave me examples of what she'd seen in the past from similar candidates and emphasized Echo's strenths over other companys and helped me weigh by options.
Inside Sales Interview (Neutral Experience)
Interviewed at Echo Global Logistics
Interview Details – If they don't offer you a job you must have really said something stupid.
Interview Question – Tell me about yourself. Answer Question
Negotiation Details – No negotiation what so ever. If you don't like it they'll find someone else.
Carrier Sales Representative Interview (Neutral Experience; Easy Interview)
I applied online - interviewed at Echo Global Logistics in May 2012.
Interview Details – 1st Phone interview. 2nd brought into interview with a recruiter. 3rd Brought in again to interview with manager and then will have you shadow a rep for 30 mins. Lastly they will reach out to you if you fill the position.
Interview Question – Nothing out of the ordinary. Stick to team focused approaches to these answers. Also play up entrepreneur skills or tendencies. Answer Question
Negotiation Details – I was able to go 3000 higher than offered.
They start at 35000 but you can swing 40000 if you have some experience.
Logistics Sales Trainee Interview (Positive Experience; Difficult Interview)
I applied through college or university and the process took 2 months - interviewed at Echo Global Logistics in January 2013.
Interview Details – met recruiter and sales person at career fair, was contacted a couple weeks later for a phone interview, then set up for me to go to the office where I met with same recruiter, shadowed a rep who was really cool and funny and then met two managers, "final interview" on the phone with the head of HR in the Chicago headquarters then got a background check and the offer a couple weeks later
Interview Question – Explain a time you failed at a task and what you learned from it. Answer Question
Negotiation Details – they asked me questions about my other offers with diff companies-appears most kids right out of school get $35k but some who have more experience can get up to $40k? have different training classes and can choose. commission plan seems legit-uncapped-and can make bank in few years. they said expect the first year to be a brutal ramp up phase and it kind of takes awhile but get out what you put in sort of thing so worth it- im confident in my abilities so seems like a great gig
Logistics Sales Trainee Interview (Positive Experience; Difficult Interview)
I applied online and the process took 4+ weeks - interviewed at Echo Global Logistics in January 2013.
Interview Details – really quick and informal phone interivew with a recruiter, then went into the office and met with same lady and went over my resume and job search in more detail, asked some behavioral type interview questions and some kind of put me on the spot but nothing too tough, had chance at end to ask questions and she gave me info on training, the job, her experience, which was nice becasue i was pretty confused on what what they did by just looking at the website. everyone was really casually dressed, like in jeans and i was in a suite so i felt a little out of place at first but they said that was was most peole wore for interviews and not to worry. then i shadowed one of the sales guys which was cool to see how the technology worked but no one answered on the cold calls so i didnt really get to hear him pitch to a new company. he did some negotiating with current customers which i really liked and then some other account managment stuff which he called "putting out fires", he was telling me about he did lead sourcing and mistakes he made when he started and was funny, the whole team was pumped about this happy hour for this team outing and they all seemed to be friends and seemed like a place i could really see myself fitting in at. branch supervisor met with briefly at the end and he was a little intimidating at first,straight to the point but seemed like he would be a efficient manager and someone i would want to work for. final part was a background check and a final phone interview with the Senior Director in Chicago which at first was pretty laidback and informal but he seemed pretty skeptical and i wasnt sure if he liked me or not.
Interview Question – tell me about a time you were unmotived to get a job done Answer Question
Negotiation Details – gave me an offer and i accepted. im not sure if you can negotiate or not but i really wanted the job so i didnt push my luck.
Inside Sales Interview (Positive Experience; Average Interview)
I applied through an employee referral - interviewed at Echo Global Logistics in September 2012.
Interview Details – The hiring process is kind of long--but stick with it. It is worth it. A recruiter will call you from Chicago and have a phone interview from you. (Sometimes the recruiters up there are streched a little thin, if they dont get back to you right away dont take it personally. I didnt hear from my recruiter for over a week and then found out I got my face to face and then was hired.) After that you will come in to the office for a face to face interview. You shadow a sales representative to learn about the job and then speak with both our manager and supervisor. Dont let anyone scare you away, all three of the managers in the Dallas branch are really down to Earth and easy to work for. After that you have an interview with HR and then could be offered the job.
Interview Question – I interviewed with our previous manager so I do not know what the current manager's interviewing questions are like. Answer Question
National Account Manager Interview (Positive Experience; Average Interview)
I applied through a recruiter and the process took 5 days - interviewed at Echo Global Logistics in June 2011.
Interview Details – The interview started with one of the corporate recruiters calling and chatting with me for 15 minutes or so about the position. I came from another transportation company, so I was really receptive to what she was saying. After two phone interviews I came into the job shadow with a good idea of what I was getting myself into. The manager at the time (2011) was not very easy to read and asked some very basic questions. When I sat down for the shadow with a senior rep, I was able to loosen up a bit. The interview process feels a little like you are running the gauntlet, but once it’s all said and done, you leave knowing exactly what you are getting yourself into.
Interview Question – Coming from the same industry, I was asked, “If you left your previous company, why do you think you would like it here?” View Answer
Negotiation Details – At the time there wasn't any negotiation phase. In 2012 the process changed and it’s on the table for discussion now.
Logistics Sales Trainee Interview (Negative Experience; Easy Interview)
I applied online and the process took 2 weeks - interviewed at Echo Global Logistics.
Interview Details – Interview process was pretty straight forward. First a phone interview where the interviewer spoke too fast I had to ask her numerous times to please repeat herself. All I could hear was typing in the background and she seemed to not pay any attention to what I was telling her. Received an e-mail stating they wanted to meet in person. 2 hour time period where I met with the same recruiter and had the same issues. She could answer any of the questions I had for her on the company which came off as really unprofessional. Met with the manager who was a little more personable. Spoke about my current/past jobs more than getting to know my personality and interest in the position they were looking for.
From what I've heard you only get hired in if you know someone. Environment was very unprofessional and lacked passion for what their jobs really were.
Interview Question – Explain your job search process Answer Question
Reason for Declining – Unprofessional
National Account Manager/Inside Sales Interview (Neutral Experience; Average Interview)
I applied through college or university and the process took 4+ weeks - interviewed at Echo Global Logistics in May 2012.
Interview Details – Phone interview of about 10-15 minutes. Then in person interview with the same recruiter. That day also includes about 30 minutes of job shadowing and an interview with a manager. Then you get an offer letter to begin the training program. There is no drug test but there is a background check.
Interview Question – The manager asked, "why should I hire you? Why should I take that risk?" Other than that it was pretty much straightforward interviewing. No real curve balls but it does depend on who you interview with. It is a large company so it could be different. View Answer
Negotiation Details – There is no negotiation phase. You get an offer for 35,000 base plus commission. The problem is that you have to hit a 16k book before you can get commission. That takes about 2-3 years. Also, once you get the commission you lose the base salary.
Interviews for Top Jobs at Echo Global Logistics
See What Echo Global Logistics Employees Are Saying
Pros: “young workforce with similar interests. kickball team on thursdays, softball team on tuesdays, beer fridays and happy hours regularly. management has expectations and stands by them but…” “young workforce with similar interests. kickball team on thursdays, softball team on tuesdays, beer fridays and happy hours regularly. management has expectations and stands by them but let's you handle your business how you choose. i have been here 10 months and am going to hit commission this month” – Full Review