Edward Jones
3.4 of 5 789 reviews
www.edwardjones.com Saint Louis, MO 5000+ Employees

Edward Jones Administrative Interview Questions & Reviews

Updated Apr 3, 2014
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Interview Experience 

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Interview Difficulty 

52 candidate interviews Back to all interview questions
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No Offer

Positive Experience

Difficult Interview

BOA Branch Office Administrator Interview

BOA Branch Office Administrator
Ann Arbor, MI

The process took 2 days - interviewed at Edward Jones in December 2011.

Interview Details – too much fuss expected, cost for fax of $12 from Office Depot, only for after the interview, to not hear for 2 months.

Interview Questions

  • describe a difficult situation with a former co-worker and how did you resolve it and what was the outcome   Answer Question
  • where do you want to be in 5 years   Answer Question

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2 people found this helpful

No Offer

Positive Experience

Average Interview

BOA Branch Office Administrator Interview

BOA Branch Office Administrator
Seneca, SC

I applied through a recruiter and the process took 4+ weeks - interviewed at Edward Jones in November 2011.

Interview Details – I applied for 3 BOA positions online. My sister knew a recruiter so he attached his name to my resume. Then the BOA screener called me and set up an appointment for a phone interview. The phone interview took about twenty minutes. A lot of "tell me a time when..." type of questions. Then I applied for another BOA position that just recently came open and I was referred to another BOA screener. She then called me and asked me one question..."based on the videos that you have watched about BOA what is your impression of this job?" basically just a question to see if I knew what I was applying for and how I felt about the job. So then she sent my information to the financial advisor and he called me two hours later to set up a face to face interview two days later. Just had that interview today and he asked basically the same exact questions as the phone interview. It was very relaxed and chit-chatty to get to know each other. He's hoping to hire someone the week before Christmas so hopefully I'll hear back from the BOA screener in about three weeks letting me know if I got it or not.

If you got those past experience/behavioral/think on your feet type of questions down then you'll be fine. It's definitely not an easy interview but you must prepare.

Interview Questions

  • Describe to me a time when you had to work by yourself. How did you handle the situation? What actions did you take?   Answer Question
  • Tell me about a time when you had to complete a big task and how did you organize the process.   Answer Question

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No Offer

Positive Experience

Average Interview

Branch Office Administrator Salary Interview

Anonymous Interview Candidate
Los Angeles, CA

I applied online and the process took 4+ weeks - interviewed at Edward Jones in May 2011.

Interview Details – I applied online, got an email from a recruiter for a phone interview, she asked about 7-10 personality questions that took about 20 mins total. Then I was schedule for a 1:1 personal interview with the FA in the local branch, more personality questions (which are similar to the phone interview's). The whole process took about a week. I feel pretty good about it. I recently graduated with BA degree in Finance. My long term goal is becoming a financial planner, so I thought the position would be a great starting point. As of today, 3 weeks later, I have followed-up twice, they say that they are still interviewing. They have not reject me or offer me the position, so I'm assuming that I failed.

Interview Question – Describe a time when you go an extra miles for a client   Answer Question

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Accepted Offer

Positive Experience

Average Interview

BOA Branch Office Administrator Interview

BOA Branch Office Administrator
Berkeley, CA

I applied through a recruiter and the process took 2 weeks - interviewed at Edward Jones in August 2010.

Interview Details – The interview process was very straight forward and professional. It was a bit lengthy, but understandable.

Interview Questions

Negotiation Details – There really wasn't an option for a negotiation process. The recruiter gave you an amount and you could counter it, but in hindsight I don't really think that there was an ability to negotiate (meaning they knew what they would pay.)

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No Offer

Neutral Experience

Difficult Interview

Business Office Administrator Interview

Anonymous Interview Candidate
Ann Arbor, MI

The process took 5 days - interviewed at Edward Jones in November 2010.

Interview Details – The first step was a phone interview with someone in the HR department. If you pass that intervirew, then you have an on site interview with the Financial Planner. The lady I spoke with was very nice, but the questions were ones I had never been asked before i.e tell me about a specific time you worked with someone new..... This was such an often occurrence for me that it threw me off guard. There were 7 questions, and they were so general, it was hard to come up with specific answers. At the end she said I should hear from someone within 3-5 business days. It is now the end of December and I have never heard back.

Interview Questions

  • Tell about a time when you worked with someone new.....   Answer Question
  • Tell me about a time you were able to do something that profited the whole company, or your coworkers...   Answer Question

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2 people found this helpful

Accepted Offer

Positive Experience

Difficult Interview

BOA Branch Office Administrator Interview

BOA Branch Office Administrator
Richmond, VA

I applied online and the process took 3 weeks - interviewed at Edward Jones in January 2010.

Interview Details – I applied via CareerBuilder. Received a call from a recruiter, who set up a phone interview. Phone interview was standard skills review and salary expectations. I was next contacted directly by the Financial Advisor and met with him for an approximately 90 minute interview. Lots of behavioral questions - what did you do when this happened, how do you deal with this kind of situation, etc. Finally had a phone follow-up review, after which the FA offered me the position.

Interview Question – Describe an experience   Answer Question

Negotiation Details – I was offered maximum base salary. Was not able to negotiate vacation or bonus pay. I'd recommend being frank about salary NEEDS and try to get a plan in place fo when you might expect to achieve that salary.

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No Offer

Negative Experience

Difficult Interview

Branch Office Administrator Interview

Branch Office Administrator
Los Angeles, CA

The process took a day - interviewed at Edward Jones in August 2010.

Interview Details – Prior to the interview EJ sends you a 17 page employment application. That's no exaggeration. Fortunately, it's a read/write PDF. I completed it and tried to fax it back to St. Louis, as directed. The fax number given to me was wrong - it was a private voice line. Finally sent it to an alternative number. Incidentally, the app asks for your date of birth.

The interviewer was your typical HR moron. She knew absolutely nothing about the job I was interviewing for, and could not ask any intelligent questions about me or my suitability. Instead, she read verbatim (from a script, apparently) approximately 7 'behavioral questions' asking me to identify situations and how I handled them in previous jobs. She then very painstakingly transcribed my answers. I was on the phone an hour.

Interview Questions

  • Tell me about a particularly challenging situation in a past job, and how you addressed the issues, blah, blah, blah   Answer Question
  • Tell me about a time in which you were working on a deadline driven project and an important client came in and needed attention. How did you manage the 2 competing priorities, blah blah blah.   Answer Question

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1 person found this helpful

No Offer

Positive Experience

Average Interview

BOA Branch Office Administrator Interview

BOA Branch Office Administrator
Toronto, ON (Canada)

I applied online and the process took 2+ weeks - interviewed at Edward Jones.

Interview Details – 2 weeks after applying online, received an email to schedule a phone interview. Phone interview lasted for around 30 minutes, mostly situational questions. A few days later, I was contacted by the FA to schedule a face-to-face interview. Similar to phone interview, FA asked situational questions; very standard interview process.

Interview Question – Tell me a situation when.. (after you finished with the whole story)... then they follow up with how was the result.... but at this point I have told them the whole story already...   Answer Question

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Accepted Offer

Positive Experience

Average Interview

BOA Branch Office Administrator Interview

BOA Branch Office Administrator

I applied online and the process took 2 weeks - interviewed at Edward Jones.

Interview Details – You will be contacted by HQ to start the initial hiring process with a telephone interview. They will find branches that are hiring in your area and ask which ones you would like to interview at. The FA of that branch will contact you to schedule a face-to-face interview.

Interview Question – Be prepared to answer experience questions such as: "Tell me a time when ... what was the problem, how did you solve it, and what was the outcome."   Answer Question

Negotiation Details – What were you able to negotiate? What advice would you give others considering an offer?

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1 person found this helpful

Accepted Offer

Positive Experience

Average Interview

BOA Branch Office Administrator Interview

BOA Branch Office Administrator

I applied in-person and the process took 6 weeks - interviewed at Edward Jones in May 2008.

Interview Details – Its been awhile since I went through the hiring process but the process starts with corporate applications, and interviews. Then you are interviewed by the FA who makes the final choice. I actually researched the office that was hiring and dropped by to introduce myself to the FA, and leave a copy of my resume. It was a good choice and I'm sure helped me to stand out among the half dozen or so other applicants for the position.

 I'm not sure if my experience is typical, but I found the process the be rather lengthy - almost 6 weeks from beginning to end.

Interview Question – A personality test given by the FA, which I don't think was a corporate wide practice. It wasn't difficult, but it was unexpected.   Answer Question

Negotiation Details – The FA makes the final hiring choice, but the pay rate and other benefits are decided by corporate. So it was quite simple.

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