Edward Jones

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Edward Jones Administrative Interview Questions

Updated Dec 2, 2014
Updated Dec 2, 2014
62 Interview Reviews

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Interview Experience

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  1.  

    BOA Branch Office Administrator Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral – interviewed at Edward Jones.

    Interview Details

    Very detailed interview and hiring process. You can be assured that they do a full back ground and criminal record check on you. As irritating as it is, I feel safe knowing how they look into all aspects of your life before they hire anyone

    Interview Questions
    • I don't remember it's been so long...but it was a huge pain to find out where to get fingerprinted.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    BOA Branch Office Administrator Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 5 daysinterviewed at Edward Jones in April 2013.

    Interview Details

    I sent my resume and cover letter to Edward Jones, and was contacted via email about five days later that they wanted to set up an interview with me. I had to log in and schedule my interview time, and then I was given a link to an online application. The application was extremely long and detailed, and I had 24 hours to fill it out before my phone interview. I was then contacted via phone around my scheduled time. The interviewer was much like a robot, and asked me a series of situational questions such as "How would you handle a difficult customer?" and so on. It does require you to think on your feet, but is not much different from a regular interview. It lasted about half an hour. I wasn't offered a face-to-face interview, but I'm rather happy about that, as I found their process long and drawn out.

    Interview Questions
    • Give me an example of when you had to anticipate a problem and what was the outcome?   Answer Question
    No Offer
    Negative Experience
    Average Interview
  3.  

    BOA Branch Office Administrator Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Phone interview with HR. Background check. Personal Interview with local individual.

    Interview Questions
    Negotiation Details
    Take it or leave it.
    Accepted Offer
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5. 2 people found this helpful  

    BOA Branch Office Administrator Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4 weeksinterviewed at Edward Jones.

    Interview Details

    Phone interview with Headquarters staff to determine applicant has suitable criteria based on hard copy application submitted online. Application is then passed to Financial Advisor and interview process begins and could take several weeks or over a month. Background check and finger printing paid for by firm when offer is made by firm and accepted. Little to no negotiating room with firm on salary, benefits, etc. Very standard administrative skill set.

    Interview Questions
    • You may get a "BOA Hiring" rep that wants to impress you with how important their job is by pretending the position requires a high degree of skills, but know the interview process is relatively easy to prepare for by being straightforward and honest with your work history. Otherwise, there may be the usual 'dumb' questions because the financial advisor wants to impress you with their business acumen. If so, run quickly from the office. as the position is strictly administrative with some very 'scripted' marketing that is wholly dependent upon the advisor. There is plenty for the branch office administrator to do every day - in some ways, the job never ends. However, it is not difficult work, it is not dirty work, and it is not heavy work. It is repetitive, administrative, and highly regulated; it is a solitary position with lots of time spent working with the financial advisor doing whatever is asked of you to do to get clients into his/her office. You are expected to be in the office every day from beginning to end, expected to do every aspect of a marketing event from soup to nuts on a shoestring budget, you will earn your paycheck and not much more, you will get benefits and their value is worthy in today's employment climate. Don't forget - it's just a job.   Answer Question
    Negotiation Details
    There is none. Take it or leave it.
    Accepted Offer
    Positive Experience
    Average Interview
  6. 1 person found this helpful  

    BOA Branch Office Administrator Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2+ monthsinterviewed at Edward Jones.

    Interview Details

    Very tedious-complete and total background check. They need to know every job that I have held and the reason I left. If I was let go from the company they ask me and the company why. Prepare for a complete background check-do not hide anything because they will ask you.

    Interview Questions
    • The questions they ask in the interviews are meant to be complicated, so be prepared. They rephrase questions and want every answer in detail, they want specific examples.   Answer Question
    Negotiation Details
    There was no negotiation, the hourly wage offered was set in stone.
    Accepted Offer
    Positive Experience
    Difficult Interview
  7.  

    BOA Branch Office Administrator Interview

    Anonymous Interview Candidate in Los Angeles, CA
    Anonymous Interview Candidate in Los Angeles, CA
    Application Details

    I applied online. The process took 2 weeksinterviewed at Edward Jones in June 2012.

    Interview Details

    Over the phone after applying on line. They will then forward request to the Financial Advisor, who will then schedule a second interview.

    Interview Questions
    • Describe what you would do if... (different scenarios).   Answer Question
    Reasons for Declining

    Series 7 and 66 required.

    Declined Offer
    Neutral Experience
    Average Interview
  8. 1 person found this helpful  

    BOA Branch Office Administrator Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 5+ weeksinterviewed at Edward Jones in March 2012.

    Interview Details

    Application includes a long personality test. Home office sets up an initial phone interview with BOA recruiting, if you pass that then you have 2 interviews with the financial advisor. Home office calls with an offer after the second interview, background checks and finger printing take a couple of weeks to process before you can start in the branch. My total hiring from start to finish took about 1.5 months.

    Interview Questions
    • Tell me about a time you had difficulty communicating with someone. How did you solve it?   Answer Question
    Accepted Offer
    Average Interview
  9.  

    BOA Branch Office Administrator Interview

    Anonymous Interview Candidate in Ann Arbor, MI
    Anonymous Interview Candidate in Ann Arbor, MI
    Application Details

    The process took 2 daysinterviewed at Edward Jones in December 2011.

    Interview Details

    too much fuss expected, cost for fax of $12 from Office Depot, only for after the interview, to not hear for 2 months.

    Interview Questions
    • describe a difficult situation with a former co-worker and how did you resolve it and what was the outcome   Answer Question
    • where do you want to be in 5 years   Answer Question
    No Offer
    Positive Experience
    Difficult Interview
  10. 2 people found this helpful  

    BOA Branch Office Administrator Interview

    Anonymous Interview Candidate in Seneca, SC
    Anonymous Interview Candidate in Seneca, SC
    Application Details

    I applied through a recruiter. The process took 4+ weeksinterviewed at Edward Jones in November 2011.

    Interview Details

    I applied for 3 BOA positions online. My sister knew a recruiter so he attached his name to my resume. Then the BOA screener called me and set up an appointment for a phone interview. The phone interview took about twenty minutes. A lot of "tell me a time when..." type of questions. Then I applied for another BOA position that just recently came open and I was referred to another BOA screener. She then called me and asked me one question..."based on the videos that you have watched about BOA what is your impression of this job?" basically just a question to see if I knew what I was applying for and how I felt about the job. So then she sent my information to the financial advisor and he called me two hours later to set up a face to face interview two days later. Just had that interview today and he asked basically the same exact questions as the phone interview. It was very relaxed and chit-chatty to get to know each other. He's hoping to hire someone the week before Christmas so hopefully I'll hear back from the BOA screener in about three weeks letting me know if I got it or not.

    If you got those past experience/behavioral/think on your feet type of questions down then you'll be fine. It's definitely not an easy interview but you must prepare.

    Interview Questions
    • Describe to me a time when you had to work by yourself. How did you handle the situation? What actions did you take?   Answer Question
    • Tell me about a time when you had to complete a big task and how did you organize the process.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  11.  

    Branch Office Administrator Salary Interview

    Anonymous Interview Candidate in Los Angeles, CA
    Anonymous Interview Candidate in Los Angeles, CA
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Edward Jones in May 2011.

    Interview Details

    I applied online, got an email from a recruiter for a phone interview, she asked about 7-10 personality questions that took about 20 mins total. Then I was schedule for a 1:1 personal interview with the FA in the local branch, more personality questions (which are similar to the phone interview's). The whole process took about a week. I feel pretty good about it. I recently graduated with BA degree in Finance. My long term goal is becoming a financial planner, so I thought the position would be a great starting point. As of today, 3 weeks later, I have followed-up twice, they say that they are still interviewing. They have not reject me or offer me the position, so I'm assuming that I failed.

    Interview Questions
    • Describe a time when you go an extra miles for a client   Answer Question
    No Offer
    Positive Experience
    Average Interview

See What Edward Jones Employees Are Saying

3 people found this helpful

 Current Senior Branch Office Administrator in DFW, TX

Pros: “Excellent Support, Low Stress, Great Retirement Plan, No Micro-managing, Good Hourly Pay, You do NOT have to have a degree” Full Review

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