Enterprise Rent-A-Car
3.0 of 5 2,704 reviews
www.go.enterprise.com Saint Louis, MO 5000+ Employees

Enterprise Rent-A-Car Interview Questions & Reviews in Atlanta, GA

Updated Jun 27, 2014

Getting the Interview 

33%
33%
24%

Interview Experience 

61%
23%
15%

Interview Difficulty 

Average Difficulty
14 candidate interviews Back to all interview questions
Relevance Date Difficulty
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No Offer

Neutral Experience

Easy Interview

Reservation Sales Representative Interview

Reservation Sales Representative
Atlanta, GA

I applied online and the process took 3 weeks - interviewed at Enterprise Rent-A-Car in June 2014.

Interview Details – took about 3 weeks and they just ask you simple questions about computer situations. Stay very focus and answe them best of your knowledge. Its not really bad but its a process and must be completed

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No Offer

Positive Experience

Average Interview

Work From Home Reservation/Sales Interview

Work From Home Reservation/Sales
Atlanta, GA

I applied online and the process took 3 weeks - interviewed at Enterprise Rent-A-Car in January 2014.

Interview Details – Applied online process took about 3 weeks . First you have to take an assessment , once you take an assessment it tells you that some one would contact you in about 5 business days , it only took about 3 days . They ask if your still interested in the position an give you a little more detail about the job and hours.I had about 3 interviews. Pretty basic.

Interview Question – Name a time where you provided excellent sales and what did you sale? How did the customer thank you!   Answer Question

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No Offer

Positive Experience

Average Interview

Work From Home Reservation Agent Interview

Work From Home Reservation Agent
Atlanta, GA

I applied online and the process took 3 weeks - interviewed at Enterprise Rent-A-Car in January 2014.

Interview Details – Applied online week later received email stating I would be moving to the next step and to complete an assessment. Day later email received that recruiter would call to set up interview. Next day she called and set up interview for next day. Interview went well and received email next day that I would be moving to next step and I would receive call to advance to next step. Same recruiter call next day to set up interview with another lady for the following Monday. I had the interview today and is waiting for next step.

Interview Question – How do you fact find?   Answer Question

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No Offer

Negative Experience

Easy Interview

Reservation Agent Interview

Reservation Agent
Atlanta, GA

I applied online and the process took 3 weeks - interviewed at Enterprise Rent-A-Car.

Interview Details – I had to take a test a virtual call center test and a test with some math questions on it that you can either figure out on your own or look the answers up on google the lady who interviewed me was dry strictly business tried to cut off a few of my answers and had the nerve not to hire me when i can do everything she was describing with my eyes closed

Interview Question – the lady made it well known there was no room for advancement and they were looking for omeone who wanted to make 12.10 forever and ever she asked what would you do if your internet stop working she asked me about my sales pitch as well   Answer Question

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4 people found this helpful

No Offer

Positive Experience

Average Interview

Manager Trainee Interview

Manager Trainee
Atlanta, GA

I applied through an employee referral - interviewed at Enterprise Rent-A-Car in June 2013.

Interview Details – I applied online for the Manager Trainee position, about a week later I received a email from the HR rep for a phone interview (it was easy). The in person interview was about three days later, it went well (I was asked for 3rd interview) which is a branch tour and interviewed by Area Manager and Branch Manager (really nice people), after leaving the branch tour I was asked for a final interview with Regional VP . The interview seemed like it went well but I was not offered the position. The VP seemed like he just did not like me from the get go, but kept a smile on his face like he did. My advice is when they ask you what was you favorite and least favorite jobs you had in the past do not answer honestly (my mistake) say something like "My favorite job was when I worked at blah blah and displayed my love of sales and provided customers with excellent service". When asked what was your least favorite "say you liked all of your jobs because they each taught you something valuable about interacting with diverse customers and working as a team" please don't say the truth like me which was "I did not like blah blah job because the work environment was unprofessional and you wanted the employees to work as a team."

Words of advice:

Dress 100% business professional, men full suit and tie (black or dark navy). Women full suit as well with button down, not nice slacks and cute shirt. (business professional, not business casual its a big difference)

Smile, smile, smile and stay upbeat and positive

Ask a lot of questions and seem engaging (ask about company culture, employee turnover, what the interviewer dislikes and likes about the company)<------ something I did for every interview except the one with the VP, because I could sense he did not like me so I forgot to do this

When ask what bad you heard about Enterprise do not say the hours, they hate that. Say you have not heard anything bad

Enterprise is a great company and I really wanted the job, but I have to stay positive and believe the VP might of had the right gut feeling and maybe its just not the place for me

Not getting the job is not the end of world

Interview Question – The only tricky questions was what was your least favorite job (I repeat, its a trick question do not answer this honestly)   Answer Question

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No Offer

Positive Experience

Average Interview

Management Trainee Interview

Management Trainee
Atlanta, GA

I applied through a recruiter and the process took 2 weeks - interviewed at Enterprise Rent-A-Car.

Interview Details – Had a phone interview for about 20 minutes where I was asked about basic questions-
describe a time you had to overcome adversity in the workplace

Interview Question – no questions were that unexpected; pretty basic interview questions; including strengths and weaknesses   Answer Question

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No Offer

Neutral Experience

Very Easy Interview

Management Trainee Interview

Management Trainee
Atlanta, GA

I applied online and the process took 1+ week - interviewed at Enterprise Rent-A-Car in July 2012.

Interview Details – The interview process was simple, I was contacted by an HR rep over the phone and we discussed some of my qualifications as well as my limited experience. I was then asked to interview in person at the downtown office and then again at the branch. I think what turned me off to the position was they told me outright that they wanted me to work long hours for relatively little money. I heard that multiple times, to the point where I decided that I didn't want to work there.

Interview Question – No overly difficult questions, mostly just questions about your sales/work experience, all basic stuff.   Answer Question

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1 person found this helpful

No Offer

Positive Experience

Average Interview

Management Trainee Interview

Management Trainee
Atlanta, GA

I applied online and the process took 1 week - interviewed at Enterprise Rent-A-Car in May 2012.

Interview Details – 3 interview process. First phone interview which took about 15 min, asked basic questions. Second, one on one interview, very laid back asked more informational questions. Third, field interview with Regional and Branch Managers. Asked more behavior and situational questions.

Interview Question – Your manager gave you an assignment to do but do not give you enough resources. How do you handle it?   Answer Question

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No Offer

Positive Experience

Average Interview

Customer Service Representative Interview

Customer Service Representative
Covington, GA

I applied in-person and the process took 2 days - interviewed at Enterprise Rent-A-Car in May 2011.

Interview Details – I initiated interview process, then moved onto first step after online application was processed. First/only stop was HR. I already engaged in "Information Interview" at my request at local branch.

In essence, if you are not a relatively recent college graduate (0 to 6 years) or good looking female, you can forget working at this place, despite their claims otherwise. Any real experience you might bring, except from inside other auto-rental giants, is of no value to Enterprise. Only your age, willing to work for an average wage, and compete with clones of yourself - that being, "Literature Majors" with no chance to obtain jobs in other fields.

The people in those jobs are great people. The people who have moved up from those jobs don't want to upset the apple cart by bringing on board someone who will either surpass others relatively quickly OR might have the potential for being offered a position elsewhere - on short order, and is likely to take it (in a career change situation) - because you would leave at the offer of 1.5-2x the $$, so... unless you're older and just want to kill time washing cars and picking up customers 20 hours a week, it's not likely you will find a "home" here.

Interview Questions

  • Describe how you handled a dissatisfied client or customer and how you resolved it.   Answer Question
  • How do I know that you wouldn't accept a position from a totally different company if you were called upon by a recruiter, and offered $10k or $20k more per year?   View Answers (2)

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1 person found this helpful

No Offer

Neutral Experience

Difficult Interview

Account Executive Interview

Account Executive
Atlanta, GA

I applied through an employee referral and the process took a day - interviewed at Enterprise Rent-A-Car in June 2011.

Interview Details – It was fine....3 people throughing questions in 3 different directions can be a little tough.

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