Enterprise Rent-A-Car Interview Questions & Reviews in Atlanta, GA
Getting an Interview
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Work From Home Rental Reservation Interview (Positive Experience; Easy Interview)
I applied online and the process took 4+ weeks - interviewed at Enterprise Rent-A-Car in July 2014.
Interview Details – I applied for the position online and received an email about a week and a half later prompting me to take an online assessment. A week later I received an email telling me I was moving on in the hiring process and that I would be receiving a call to schedule an interview. My first interview was for the following week. It was about 15-20 minutes long. At the end of the interview I set up my next interview date with the recruiter. My second interview was longer (about 35 minutes). I was asked the typical situational questions that are asked for customer service jobs. At the end of the interview the recruiter forwarded me a link for a background check. The background check cleared about a week later and I was offered the job.
Interview Question – What would you do if your internet stopped working? How do you work under minimal supervision? Answer Question
Negotiation Details – No negotiations
Very Easy Interview
Service Agent Interview (Neutral Experience; Very Easy Interview)
I applied online and the process took 2 days - interviewed at Enterprise Rent-A-Car.
Interview Details – I applied online and received a call from an HR rep wanting to schedule an interview with my local branch the following week. I arrived right on time for the interview only to find out the manager had went to lunch, I thought it was a bit off, but I didn't bother me too much so I waited until he returned. The interview itself was very simple. Only basic behavioral questions were asked and my opinion of the company and what I was looking for. I was offered a position at the end of the interview but I declined because of the pay. The pay for this position is at a fixed rate ($8.00 hourly), so no negotiations no matter how much experience you have.
Interview Question – Nothing difficult, just behavioral questions and my opinion about the company Answer Question
Reason for Declining – Salary offered at this position was too low.
Escalations Support Interview (Positive Experience; Average Interview)
I applied online and the process took 4 weeks - interviewed at Enterprise Rent-A-Car in January 2014.
Interview Details – Applied on a Sunday received call on Tuesday. I did phone interview..then assessment..ERAC runs a test on computer to see if its compability. They ran a background check. Then was offered a job. Pretty straightforward
Interview Question – not knowing what they are looking for Answer Question
Sales Management Trainee Interview (Neutral Experience; Easy Interview)
I applied online and the process took 2 weeks - interviewed at Enterprise Rent-A-Car in January 2014.
Interview Details – I did three interviews and I really actually like the company. Compensation was way too low. Guy that worked there came up to me and said he made 60k after ten years. It was hard not to laugh
Interview Question – Nothing all easy questions Answer Question
Reason for Declining – Low compensation and impossible to interview for other jobs while working 9-7 daily.
Very Easy Interview
Car Prep Interview (Positive Experience; Very Easy Interview)
I applied online and the process took a day - interviewed at Enterprise Rent-A-Car.
Interview Details – For this position they only care about positive attitudes.
Negotiation Details – Would you like to continue with us?
Management Trainee Interview (Positive Experience; Average Interview)
I applied online and the process took 2 weeks - interviewed at Enterprise Rent-A-Car.
Interview Details – This was my first entry level position out of college so I was not as prepared as I would've like to be. I applied on the website and recruiter contacted me 2 days later by phone. She asked me how I had heard about The program and why I wanted to work for the company. She asked me a few situational questions and then she said she would set up a face-to-faceface interview with an area manager. She suggested that I go to career services at my university to brush up on my interviewing skills and also come up with some good questions to ask at the interview. When I got there they had about 10 people in 1 room and we eat he'd a short movie about the company background. Afterwards different area managers called us back 1 by 1. The interview lasted about an hour and the asked behavioural questions. He informed me that he would put me through to the 3rd interview to to meet with the regional vice president but first I had to complete a branch visit. The receptionist scheduled my for my third interview and advised that I had to complete the branch visit prior to the final interview the next week. I went straight to the branch to get it out of the way. At the branch they were really too busy to go over much but I completed the task. The 3rd interviewer was more intense where she asked me more behavioural questions from star format. The area manager called me the next day to ask how he thought I did and told me they would like to offer me the position. I accepted the recruiter called me to do the background check.
Interview Question – Tell me about a time where you had to make a split second decision. Answer Question
Negotiation Details – No negotiation
Very Easy Interview
PT Service Agent Interview (Positive Experience; Very Easy Interview)
I applied online and the process took 2 days - interviewed at Enterprise Rent-A-Car in November 2011.
Interview Details – I applied online through the company's website, took 2 months for a call back, went in for a interview at the branch, I called back two days later , I was asked to show up for orientation and started that day.
Interview Question – For the position there wasn't a diffucult question asked. Answer Question
Negotiation Details – don't try to negotiate with them, too hard set in corporate pocket.
Customer Service Representative Interview (Positive Experience; Easy Interview)
I applied online - interviewed at Enterprise Rent-A-Car in February 2011.
Interview Details – Then call you 1:1 interview.very easy interview and the ask you if you have previous customer service experience..Ask me questions about how to dealing with customers.
Interview Question – They are very easy questions. Answer Question
Reason for Declining – Other candidates would really appreciate relevant details that affected your decision.
MT Interview (Positive Experience; Difficult Interview)
I applied online and the process took 2+ weeks - interviewed at Enterprise Rent-A-Car in June 2012.
Interview Details – The phone interview was about 10 minutes in length and asked some simple qualifying questions. It was conducted by the recruiter. He was very nice and personable. The interview was actually not intimidating at all. I was invited to my 1:1 interview from there and was asked to dress business professional and bring a resume.
The 1:1 interview was much like the phone interview but longer. It was conversational and non-threatening. I was excited and had read up on the company. I had questions prepared for interviewer (which was the recruiter). I was friendly as was he. I was asked then to come to my Group/Panel Interview.
The Group/Panel Interview consisted of a observation of daily proceedings and an interview with the branch and area managers. The branch manager went over the checklist they send you to bring with and we went through each section as much as possible. She was nice and easy to talk to. My interest in the job itself was something she liked. The observation was more like a training session for me because I stepped behind the counter and took control of things, in the process helping the branch manager with her workload. I met interns and new recruits, and everyone was really fun to work with. I met the resident car-keeper and the resident driver. I met several different types of people which I think was a good experience. The branch was so busy that the branch manager had to stay out and work the floor so I only got a chance to speak with the area manager once interview time came up which was around an hour and a half after the observation began. The interview was more difficult than the first two but I still had done my research and all that and had questions ready for the interviewer. It lasted an hour and half itself because I had many questions to ask. I was called that afternoon by the recruiter to announce the interview had gone well and the final portion was to take place. He requested my background check which is submitted online.
The check was complete within two days and the Skills/Personality Test portion began and that really involves a third interview with the regional VP.
This interview was a long interview (more than an hour) and it was semi-difficult though the intensity was greater and it was not clear how my results had come to be in the interview itself but I was warned of this somewhat by the recruiter. I had many questions for him and that extended the interview. At the end I was told that the VP had to speak with the area manager and recruiter to see how my other interviews went and that would determine the process and next step.
Two days later I was offered the position.
- What is your greatest weakness? (I was asked this by more than one interviewer) View Answer
- What do know about Enterprise? (I was asked this in more than one interview) View Answer
- How do you think you would fit in here? View Answer
- Difficult Sales/Customer Service experiences? Specifics. View Answer
Negotiation Details – No negotiation, they tell you before your 1:1 interview about the salary and hours.
Sales Management Trainee Interview (Positive Experience; Average Interview)
I applied online and the process took 1 week - interviewed at Enterprise Rent-A-Car in April 2012.
Interview Details – I arrived to the headquarters location. I was greeted very nicely. The interview process was about an hr long. The questions were very detailed surprisingly. Make sure you bring a copy of your resume.
- what are you strenghts and weaknessess? But they are very picky about your answer. Dont say something like your weakness is that you work too hard sometimes and that you take your work home. They want real straight up answers. Answer Question
- If you had a huge group of strong leaders in one room. How would you deterimine which strong leader is the best. How would you pick that one person out of a group of even more strong leaders? Answer Question
Reason for Declining – I declined this offer after being told that I would be washing cars in a suite. Also because of the schedule not being a set schedule. The recruiter mentioned that theres a rotating schedule meaning monday you come in at 6 am, tueday you come in at 7 am, wednesday you come in at 8 am...ect. The later you come in, the later you stay. I need a set schedule!!! Also you have a strong chance of working holidays...christmas day, thanksgiving. I also declined this position because after you complete the training, you are not guaranteed a job. You must take a test and apply for different job hoping they have something available and that you pass the test, if not...you will be unemployed again!!!!
Interviews for Top Jobs at Enterprise Rent-A-Car