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Enterprise Rent-A-Car Interview Questions in Chicago, IL

Updated Nov 13, 2014
Updated Nov 13, 2014
12 Interview Reviews

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12 Candidate Interview Reviews Back to all Interviews

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  1.  

    Management Trainee Interview

    Anonymous Employee in Downers Grove, IL
    Anonymous Employee in Downers Grove, IL
    Application Details

    I applied through an employee referral – interviewed at Enterprise Rent-A-Car in October 2014.

    Interview Details

    Pretty straightforward four step process there's a phone screen, then a face to face interview with the recruiter, a two hour observation and screening at the potential location you Will be working at the last iinterview is with the regional vp

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  2.  

    Management Trainee Interview

    Anonymous Employee in Chicago, IL
    Anonymous Employee in Chicago, IL
    Application Details

    I applied online. The process took 2 weeksinterviewed at Enterprise Rent-A-Car in July 2014.

    Interview Details

    Applied online.

    Phone interview with a woman from HR. Pretty straightforward. She asked about my previous experience and why I was interested in this position.

    First face to face interview was with the same woman from HR. Asked most of the same questions as over the phone, mostly about my previous experiences. She told me a lot about the company and why the Trainee program is so great. She seemed really interested in me, both over the phone and in person. Told me the next step would be an interview and observation of a local branch. Left with a great feeling.

    Next face to face interview was at a local branch with that branch manager and the area manager. Met the assistant manager of the branch first and he was very happy and excited to talk to me about coming to work for the company. Both the branch manager and the area manager were happy and excited to talk to me as well. Asked about previous experience and for examples of dealing with customers, especially unhappy ones. Asked what motivated me in the workplace, and why I wanted this position. Both seemed to like me and what I had to say. They let me know that the next step would be a final interview face to face with the VP of HR. I left this interview with a great feeling too. Got a phone call an hour later confirming my interview with the VP of HR for a few days later.

    Met with the VP of HR. He asked me for my impressions of the people I had met and about the interactions I had witnessed at the local branch. He asked if I still had any unanswered questions, and I didn't. Everyone had been great about answering my questions along the way.
    He asked if I would be okay with working the 7:30 am-6 pm hours 5 days a week and I confirmed that I would be. He then went on a tangent about how he hates when people take the job and then complain about the hours later when they had fair warning. The hours had been discussed with me in literally every interview (over the phone, with HR, the local and area managers and now the VP of HR and I think they were even listed on the job posting). He seemed really upset about the people who complain about the hours. I never indicated that I would have a problem with the hours so I was a little shocked that he seemed so upset.
    He then asked if I had a car or would be relying on public transportation. Since I live in the city of Chicago, I don't have my own car right now but I have full access to my aunt and uncle's car who also live in the city. I told him this information and then he went on another tangent about how it's not the company's fault if my career doesn't advance as fast as I want it to because I don't accept a promotion to a branch that isn't close to public transportation. I was shocked that he would assume that I would blame the company for that and explained to him that I am willing to buy a car if that is what it takes to help further my career. It was like he didn't hear me, didn't believe me, or didn't care because he basically repeated that I can't get upset if I turn down promotions because of lack of transportation. I left this final interview feeling horrible. I couldn't tell if this guy was trying to make the decision for me by assuming that I would complain about the hours and turn down promotions based on not having a car. He also did most of the talking in this interview which was another sign of trouble, seeing as most interviews are about getting to know me as a person and a professional and finding out if I would be the right fit for the company.

    I got an email a few days later saying thanks for interviewing with us but we're unable to offer you a position.

    I am still very confused as to what exactly happened. The interview with HR and the interview with the local and area branch managers all seemed to go very smoothly. We all got along really well, they seemed to have liked what I had to say in response to their questions. And then the final interview everything went upside down.
    He did all the talking. And it honestly felt like a lecture. I was shocked. Before that interview I was positive I would be getting an offer. After that interview, I don't know how to feel.

    Interview Questions
    • Tell me about a time you had to reach a personal sales goal.   Answer Question
    • Tell me about a time you had to work as a team to reach a sales goal.   Answer Question
    • What motivates you in the workplace?   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  3.  

    Reservation Sales Representative Interview

    Anonymous Employee in Chicago, IL
    Anonymous Employee in Chicago, IL
    Application Details

    I applied online. The process took 2 weeksinterviewed at Enterprise Rent-A-Car in March 2014.

    Interview Details

    applied online on the company website, took a week to hear from the hiring managers, an assessment test, included math test, technology questions, behavioral, role play test.
    scheduled an interview, the interviewer was nice enough to educate you to have a cheat sheet and resume in front of you.
    Initial Interview from enterprise manager, email from the manager not to consider me for the position.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
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  5.  

    Management Trainee Interview

    Anonymous Employee in Highland, IN
    Anonymous Employee in Highland, IN
    Application Details

    I applied online. The process took a weekinterviewed at Enterprise Rent-A-Car in January 2014.

    Interview Details

    I was called in for an interview for the Management Trainee program. I went to a local Enterprise store, asked for the person interviewing me, and then was taken to a back room. It took place in a small office with the interviewer at his desk and I sat on the other side. The interviewer asked mostly typical interview questions (Why do you want to work at Enterprise?), but he also threw in a few curveballs

    Interview Questions
    • Tell me about a time you provided excellent customer service.   View Answer
    No Offer
    Average Interview
  6.  

    Management Trainee Interview

    Anonymous Employee in Downers Grove, IL
    Anonymous Employee in Downers Grove, IL
    Application Details

    I applied online. The process took 3 weeksinterviewed at Enterprise Rent-A-Car in January 2014.

    Interview Details

    Received a phone call to setup an interview the same day that I applied. Went to the initial interview with the recruiter in the corporate office. Pretty standard interview where do you see yourself in 5 years, behavioral questions about how you've handled various situations in your work experience, etc. After that interview I got a call back 2 days later to setup a 2nd interview and job shadow at a location closer to my home. Went into that location and met with the Branch Manager and the rest of the employees working that day learning about the software, what the day to day work is like, etc. After that I met with the Area Manager in which we had an interview that was about 45 minutes, same time as the first one and consisted of similar questions. The Area Manager told me that somebody would contact me within the week and nobody did. So, I sent my recruiter an email a week after the 2nd interview following up about it and they said I would not move on to the next step. All-in-all, I thought it was a pretty standard interview process. To be honest, I thought I did everything right and might have just gotten unlucky on the timing. Either way, it was a fairly positive experience and I would recommend it to fellow entry-level job seekers.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  7.  

    Management Trainee Interview

    Anonymous Employee in South Suburban, IL
    Anonymous Employee in South Suburban, IL
    Application Details

    I applied online. The process took 2 weeksinterviewed at Enterprise Rent-A-Car in September 2013.

    Interview Details

    I applied online and received a phone call from the HR man for Chicago. He asked a few simple customer service questions and where do I want to be in five years. We set up and interview together a few days later. There I had a 30 minute interview and at the end of it he told me what I did wrong because he "liked me." I then had my next interview at an actual Enterprise location. I shadowed them for a half an hour, got a tour, and then had an interview with the woman who was the branch manager. I got by the end of the week from the original HR man who said he and the branch manager really liked me, but they were going with another candidate. He said they never call people to reject them, but he wanted to call me because he wanted me to apply again in six months.

    Interview Questions
    • What did you want to do before this?
      When was a time you were competitive?
      You don't seem like the type of person for this position. Prove to me I'm wrong.
       
      Answer Question
    No Offer
    Positive Experience
    Difficult Interview
  8.  

    Staff Accountant Interview

    Anonymous Employee in Chicago, IL
    Anonymous Employee in Chicago, IL
    Application Details

    I applied online – interviewed at Enterprise Rent-A-Car in June 2012.

    Interview Details

    Basic interview. Strengths/Weaknesses. Tell me about yourself. Situations in which you went above and beyond. What type of manager do you enjoy working for.

    No Offer
    Easy Interview
  9.  

    Management Trainee Interview

    Anonymous Employee in Chicago, IL
    Anonymous Employee in Chicago, IL
    Application Details

    The process took 3+ weeksinterviewed at Enterprise Rent-A-Car in October 2011.

    Interview Details

    Had the phone interview, it went great. Told them how competitive I am, how out going I am, how driven I am. Then I got the one on one interview. Went to the office, she greeted me and asked if she could take a minute to look over my resume. I obliged because one I had to, and two I figured it was a test for me to mingle with the Assistant Manager there. So we shot the breeze talked a little about the company, the process, then I knew that they wanted someone that could get along with co-workers and be social, so we talked sports and all that. I honestly thought that I would get the next round, but after two weeks of waiting and trying to get in touch with the lady, I finally received the email saying that they were moving on in a different direction. Honestly, I know it is not the greatest job, but I was really looking forward to finally getting a steady job with some kind of salary. It is the heart of the college recruiting season so I guess there are hoards of interviewees that they have. Oh well another day, another lack of a dollar.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  10.  

    Management Trainee Interview

    Anonymous Employee in Chicago, IL
    Anonymous Employee in Chicago, IL
    Application Details

    I applied through college or university. The process took a dayinterviewed at Enterprise Rent-A-Car in February 2011.

    Interview Details

    The interview was comfortable, the Recruiter was nice, and the work culture and people seemed nice. The questions were focused on past situations, the actions I took, and the results achieved. Be ready to answer questions about your leadership ability, a time when you had to motivate others, and your greatest leadership accomplishment.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  11.  

    Management Trainee Interview

    Anonymous Employee in Chicago, IL
    Anonymous Employee in Chicago, IL
    Application Details

    The process took 4+ weeksinterviewed at Enterprise Rent-A-Car in May 2010.

    Interview Details

    First, I had a phone interview, then an interview with the recruiter for the area and a background check. Next, I will have an interview with a couple other managers within the company. So far, interviewers were very friendly and positive. Asked typical questions:tell me about yourself, why do you want to work for enterprise?, etc.

    Interview Questions
    • Tell me about a time when you had to work with a difficult co-worker.   Answer Question
    • Tell me about a time when you used exceptional customer service.   Answer Question
    No Offer
    Positive Experience
    Average Interview

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