Enterprise Rent-A-Car
3.0 of 5 2,460 reviews
www.go.enterprise.com Saint Louis, MO 5000+ Employees

Enterprise Rent-A-Car Interview Questions & Reviews in Chicago, IL

Updated Mar 21, 2014

Getting the Interview 

61%
16%
5%

Interview Experience 

50%
50%
0%

Interview Difficulty 

10 candidate interviews Back to all interview questions
Relevance Date Difficulty
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No Offer

Neutral Experience

Average Interview

Reservation Sales Representative Interview

Anonymous Interview Candidate
Chicago, IL

I applied online and the process took 2 weeks - interviewed at Enterprise Rent-A-Car in March 2014.

Interview Details – applied online on the company website, took a week to hear from the hiring managers, an assessment test, included math test, technology questions, behavioral, role play test.
scheduled an interview, the interviewer was nice enough to educate you to have a cheat sheet and resume in front of you.
Initial Interview from enterprise manager, email from the manager not to consider me for the position.

Interview Question – Were you given any targets, or sales goals?   Answer Question

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No Offer

Positive Experience

Average Interview

Management Trainee Interview

Management Trainee
Downers Grove, IL

I applied online and the process took 3 weeks - interviewed at Enterprise Rent-A-Car in January 2014.

Interview Details – Received a phone call to setup an interview the same day that I applied. Went to the initial interview with the recruiter in the corporate office. Pretty standard interview where do you see yourself in 5 years, behavioral questions about how you've handled various situations in your work experience, etc. After that interview I got a call back 2 days later to setup a 2nd interview and job shadow at a location closer to my home. Went into that location and met with the Branch Manager and the rest of the employees working that day learning about the software, what the day to day work is like, etc. After that I met with the Area Manager in which we had an interview that was about 45 minutes, same time as the first one and consisted of similar questions. The Area Manager told me that somebody would contact me within the week and nobody did. So, I sent my recruiter an email a week after the 2nd interview following up about it and they said I would not move on to the next step. All-in-all, I thought it was a pretty standard interview process. To be honest, I thought I did everything right and might have just gotten unlucky on the timing. Either way, it was a fairly positive experience and I would recommend it to fellow entry-level job seekers.

Interview Question – n/a all the questions were standard/expected   Answer Question

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Neutral Experience

Average Interview

Management Trainee Interview

Management Trainee
Highland, IN

I applied online and the process took 1 week - interviewed at Enterprise Rent-A-Car in January 2014.

Interview Details – I was called in for an interview for the Management Trainee program. I went to a local Enterprise store, asked for the person interviewing me, and then was taken to a back room. It took place in a small office with the interviewer at his desk and I sat on the other side. The interviewer asked mostly typical interview questions (Why do you want to work at Enterprise?), but he also threw in a few curveballs

Interview Question – Tell me about a time you provided excellent customer service.   View Answer

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Positive Experience

Difficult Interview

Management Trainee Interview

Management Trainee
South Suburban, IL

I applied online and the process took 2 weeks - interviewed at Enterprise Rent-A-Car in September 2013.

Interview Details – I applied online and received a phone call from the HR man for Chicago. He asked a few simple customer service questions and where do I want to be in five years. We set up and interview together a few days later. There I had a 30 minute interview and at the end of it he told me what I did wrong because he "liked me." I then had my next interview at an actual Enterprise location. I shadowed them for a half an hour, got a tour, and then had an interview with the woman who was the branch manager. I got by the end of the week from the original HR man who said he and the branch manager really liked me, but they were going with another candidate. He said they never call people to reject them, but he wanted to call me because he wanted me to apply again in six months.

Interview Question – What did you want to do before this?
When was a time you were competitive?
You don't seem like the type of person for this position. Prove to me I'm wrong.
  Answer Question

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No Offer

Neutral Experience

Easy Interview

Staff Accountant Interview

Staff Accountant
Chicago, IL

I applied online - interviewed at Enterprise Rent-A-Car in June 2012.

Interview Details – Basic interview. Strengths/Weaknesses. Tell me about yourself. Situations in which you went above and beyond. What type of manager do you enjoy working for.

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Neutral Experience

Average Interview

Management Trainee Interview

Management Trainee
Chicago, IL

The process took 3+ weeks - interviewed at Enterprise Rent-A-Car in October 2011.

Interview Details – Had the phone interview, it went great. Told them how competitive I am, how out going I am, how driven I am. Then I got the one on one interview. Went to the office, she greeted me and asked if she could take a minute to look over my resume. I obliged because one I had to, and two I figured it was a test for me to mingle with the Assistant Manager there. So we shot the breeze talked a little about the company, the process, then I knew that they wanted someone that could get along with co-workers and be social, so we talked sports and all that. I honestly thought that I would get the next round, but after two weeks of waiting and trying to get in touch with the lady, I finally received the email saying that they were moving on in a different direction. Honestly, I know it is not the greatest job, but I was really looking forward to finally getting a steady job with some kind of salary. It is the heart of the college recruiting season so I guess there are hoards of interviewees that they have. Oh well another day, another lack of a dollar.

Interview Questions

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Positive Experience

Average Interview

Management Trainee Interview

Management Trainee
Chicago, IL

I applied through college or university and the process took a day - interviewed at Enterprise Rent-A-Car in February 2011.

Interview Details – The interview was comfortable, the Recruiter was nice, and the work culture and people seemed nice. The questions were focused on past situations, the actions I took, and the results achieved. Be ready to answer questions about your leadership ability, a time when you had to motivate others, and your greatest leadership accomplishment.

Interview Questions

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No Offer

Neutral Experience

Easy Interview

Account Manager Interview

Account Manager
New Chicago, IN

The process took 7+ weeks - interviewed at Enterprise Rent-A-Car in March 2010.

Interview Details – It was a good interview. Everyone was very nice and they did a good job of answering any questnio i might have now or in teh future if i was every offered a job or needed to amke some extra money i new how i could do it even if i didn

Interview Question – why are you here   View Answer

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No Offer

Positive Experience

Average Interview

Management Trainee Interview

Management Trainee
Chicago, IL

The process took 4+ weeks - interviewed at Enterprise Rent-A-Car in May 2010.

Interview Details – First, I had a phone interview, then an interview with the recruiter for the area and a background check. Next, I will have an interview with a couple other managers within the company. So far, interviewers were very friendly and positive. Asked typical questions:tell me about yourself, why do you want to work for enterprise?, etc.

Interview Questions

  • Tell me about a time when you had to work with a difficult co-worker.   Answer Question
  • Tell me about a time when you used exceptional customer service.   Answer Question

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No Offer

Neutral Experience

Average Interview

Management Trainee Interview

Management Trainee
Naperville, IL

I applied through a recruiter and the process took 2 days - interviewed at Enterprise Rent-A-Car in September 2009.

Interview Details – I had to interview with a recruiter before I could meet with the managers I would be working with. She asked very generic questions, that she read off of a piece of paper that she wrote on while I talked. She seemed very uninterested and didn't actively engage in the interview, which made it hard for me to concentrate. I think it would be better to interview with the area manager, but I guess with big companies it might not be as easy.

Interview Question – Describe a time you had to deal with a difficult customer and how you handled the situation.   Answer Question

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