Enterprise Rent-A-Car Reservation Representative Interview Questions

Updated Jun 27, 2014
Updated Jun 27, 2014
8 Interview Reviews

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  1.  

    Reservation Sales Representative Interview

    Anonymous Interview Candidate in Atlanta, GA
    Anonymous Interview Candidate in Atlanta, GA
    Application Details

    I applied online. The process took 3 weeksinterviewed at Enterprise Rent-A-Car in June 2014.

    Interview Details

    took about 3 weeks and they just ask you simple questions about computer situations. Stay very focus and answe them best of your knowledge. Its not really bad but its a process and must be completed

    No Offer
    Easy Interview
  2.  

    Reservation Sales Representative Interview

    Anonymous Interview Candidate in Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    I applied online. The process took 2 weeksinterviewed at Enterprise Rent-A-Car in March 2014.

    Interview Details

    applied online on the company website, took a week to hear from the hiring managers, an assessment test, included math test, technology questions, behavioral, role play test.
    scheduled an interview, the interviewer was nice enough to educate you to have a cheat sheet and resume in front of you.
    Initial Interview from enterprise manager, email from the manager not to consider me for the position.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  3.  

    Work From Home -Rental Reservation Representative Interview

    Anonymous Interview Candidate in Augusta, GA
    Anonymous Interview Candidate in Augusta, GA
    Application Details

    I applied online. The process took a weekinterviewed at Enterprise Rent-A-Car in January 2014.

    Interview Details

    I applied for the job online on Jan 8, 2014. I did an application and at the end once i was finish it said a recruiter would contact me within 5days. I received a call the next day Jan 9 and she said she sent me an e-mail to complete the assessment that is required for the position. I completed the assessment which was basically about an over things about the computer, some math problems, a personality test, some vocabulary put into questions and working in a virtual call center in taking calls. Once i completed the assessment I received a phone call from Jan 10th and she wanted to set up a phone interview on Jan 13th. I did my phone interview and I think it went great. She stated she will give me a call by the end of next week.

    Interview Questions
    • Why do you want to work for this company? How do you feel work with little supervision? How can you be a success in customer service? What is your strategy in selling to customers!   Answer Question
    No Offer
    Positive Experience
    Easy Interview
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  5. 1 person found this helpful  

    Rental Reservation Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Applied for job but did not get a chance to interview. I received the following email about four days after applying on-line: Your on-line application has been reviewed by our Talent Acquisition Department and at this time we have decided to pursue other applicants for the Part-Time Work From Home - Rental Reservation Representative position.

    Interview Questions
    • The most unexpected question was what social media sites do I frequent.   View Answer
    No Offer
  6.  

    Sales Reservation Representative Interview

    Anonymous Interview Candidate in Detroit, MI
    Anonymous Interview Candidate in Detroit, MI
    Application Details

    I applied through other source – interviewed at Enterprise Rent-A-Car in September 2013.

    Interview Details

    I never even got to the interview part because I answered a question incorrectly and was told that because of this I am not qualified and can reapply next year "IF" the position is still available which I highly doubt. I believe I am being discrimanted against.

    No Offer
    Negative Experience
    Difficult Interview
  7.  

    Reservation Sales Representative Home Based Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Enterprise Rent-A-Car in March 2013.

    Interview Details

    I completed the application online and completed the web based tests which consisted of a mock call center environment. After passing the test, I received a call approximately two days later from someone who schedule me for a phone interview an entire month later. The questions were pretty standard for a CSR based position including situation based problem solving. The training is 4 weeks long and on Monday of the first week my cable company needed to work on the line leaving me without internet for an hour and on the very last day of training my computer completely crashed, I bought a new one but I was let go for having two technical issues during training, which turned out to be the best thing ever because two weeks later I got a position making almost twice as much.

    Interview Questions
    Negotiation Details
    There was no negation. The salary was set
    Accepted Offer
    Average Interview
  8. 1 person found this helpful  

    Reservation Sales Representative Interview

    Anonymous Interview Candidate in Eugene, OR
    Anonymous Interview Candidate in Eugene, OR
    Application Details

    I applied online. The process took 2+ weeksinterviewed at Enterprise Rent-A-Car in October 2010.

    Interview Details

    Dress professionally as you would at any office job. Be clean shaven and hide the tattoos and piercings. Take your clothes to get dry cleaned first if you must. You don't need to wear a suit or even a tie, but remember to at least wear ALL dress clothes.

    RELAX, the people interviewing you may be dressed in nice suits and appear professional and intimidating but the majority of the managers at the Contact Center would be unrecognizable outside of the office and you would probably think they were vagabonds. They have degrees that would be worthless outside of this job, hence the reason they are working as managers for Enterprise Rent-A-Car.

    Interview Questions
    • The questions are random and what you would generally find at any interview   View Answer
    Negotiation Details
    You negotiate NOTHING. There is nothing to negotiate. You take it as-is or walk away.
    Accepted Offer
    Positive Experience
    Difficult Interview
  9.  

    Reservation Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4 weeksinterviewed at Enterprise Rent-A-Car in February 2012.

    Interview Details

    The interviews were via phone. They asked the same questions over and over again, only stated differently. There were about 4 interviews and frankly, the job did not warrant so many interviews. Over one half the people that were hired with me, quit before training was over.

    Interview Questions
    Negotiation Details
    There is no negotiation. They offer, you accept or decline. During training you learn how LITTLE you will actually receive in the way of benefits and pay raises.
    Accepted Offer
    Neutral Experience
    Average Interview

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