Epic Systems Corporation
Epic Systems Corporation Interview Questions & Reviews
Getting an Interview
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Project Manager/Implementation Consultant Interview (Positive Experience; Difficult Interview)
I applied through an employee referral and the process took 3 weeks - interviewed at Epic Systems Corporation in July 2014.
Interview Details – I first submitted an application online which just asked for some general information, resume, and an unofficial transcript from your university. GPA is a really important component for them so keep that in mind (but I don't think it will necessarily make or break the entire process). I also had a friend of mine who currently works at Epic put in a referral for me to help out.
Within a few days, they contacted me to set up a phone interview which was really basic and nothing very intense. Basically asked how you heard about Epic, why you want to work there, and then the person talked about the position and what it's like. At the end of it, there was time for questions and my interviewer asked if I had any other offers or things on the table. I told them about my other job offer (which I think, in the end, put some pressure on them to hurry up the process).
For my situation, they got back to me within a week to take the skills assessment test. This. Was. Challening. I am not a math/logic/programmer by any means but I tried my best. It was a series of algebraic, word, logic, and grammar problems. They also have a programming section which EVERY Epic employee is required to take (regardless of the position you are applying for). Just have a calculator and scratch paper at the ready. There was also a personality test thing that you had to take so that they can gauge what kind of person you are and if you would be a good fit for the company.
A few days after submitting the tests, they emailed me to set up an on-site interview. I lived close enough to their campus to drive but they did put me up in a hotel for the night before and paid for dinner (yay!).
The on-site interview is like a six-hour sprint with breaks in between each of your "events". You'll be in a small-ish group of others who are also interviewing for positions at Epic (some for the same spot, others for different ones) at the start and then it seems like you get combined with another group or two. The day began at 8:30am with an overview of the software, then I went off to do my 10 minute presentation in front of my HR recruiter and two other random employees (not that challenging if you like public speaking, performance).
Directly after my presentation, I had a sit-down interview with my HR recruiter. First she went over basic information, why you want to work at Epic, then looked at your references and asked what strength and weakness each of those references would say about you. Then she asked a bunch of situational and behavioral questions (mainly about group work) and then some other characteristic questions.
After the HR recruiter interview, there was a case study which was a one-sided situation of implementing the software at a new location with a few problems arising as a result. You pretend like you're an actual PM and prioritize the problems and provide some possible solutions. This was done in a small office with another one of my "group members". After filling out the sheet, a PM comes in and asks you situational questions (i.e. If this were to happen, what would you do? Why?)
Once I completed the case study, I had the opportunity to sit down with a current PM/IC and hear what a typical work day and week is like, challenges they encountered, travel expectations, etc. This is a great time to ask a bunch of questions and pick their brain.
Then came lunch with an Epic employee and a tour by another Epic employee (which was pretty tasty and neat!)
My day was finally winding down but then I had a final interview with an actual PM. He also asked about situational and behavioral type questions (again, highly focused on group work). If you haven't noticed this about Epic before, it's a highly group-oriented company. From my understanding, you will be working with the SAME close-knit project team for a very long time so they want to gauge what kind of person you are and if you can handle working with different personality types.
My day finally ended with a touch-base conversation with my HR recruiter. She went over basic things, benefits, asked about your expected salary, and if you had other offers on the table. Don't give out too many details about your other offer(s), as you can use it as leverage in the interview process. It worked to my advantage because I told Epic I needed to notify the other company within the next week.
I had interviewed on a Wednesday and they called me the following Monday, although from reading other experiences, don't expect this fast of a turn-around time for yours (unless if you also have other offers that you can leverage to your advantage!)
Interview Question – List five things you are not. Answer Question
Very Easy Interview
Technical Services, EDI, and Implementation Services Interview (Positive Experience; Very Easy Interview)
I applied online and the process took 3 weeks - interviewed at Epic Systems Corporation in January 2011.
Interview Details – Sequence (EDI, TS, and IS)
1) Phone interview
2) Rembrandt personality test
3) Onsite interview
- Logic puzzles (easy, assesses problem solving)
- SAT type test (easy, assesses problem solving)
- "Coding" test (really easy, assesses base technical ability)
- Presentation on subject (assesses if you can break down complex subject)
- App TS interview (I think I had 2-3)
- Separate EDI interview (you basically need to say you like to travel and like how the TS role sounds)
- Behavioral interview
I said I didn't want to travel too much, so no EDI or IS offer for me. Took about 3 weeks from first contact to being hired and working.
Interview Question – You're working with someone and they're struggling. What do you do?
Now you're still helping them, but they're still struggling?
They're still working on similar issues, but still coming to you for help and struggling through.
(answer 3) View Answer
Negotiation Details – No negotiation allowed on salary after I brought it up.
Technical Writer & Quality Assurance Interview (Positive Experience; Difficult Interview)
I applied online and the process took 8 weeks - interviewed at Epic Systems Corporation in June 2014.
Interview Details – I submitted my application for the Technical Writer position online. The next day I received an email from an HR rep and was asked to fill out a few additional questions, mostly personal information and things like my GPA, etc. A couple days after that, I was contacted again via email and asked for a phone interview, which I scheduled for the next week. The phone interview was pretty basic--a technical writer interviewed me, and asked me about my three most recent positions, then asked if I had any questions about the company.
Within 24 hours of my phone interview, I had to complete a 2 hour timed writing sample consisting of three or four different prompts. I got an email the next day confirming that they had received my writing sample and were reviewing my materials, and then I was invited to take another 2 hour skills assessment and fill out a personality profile. I completed these assessments in the next couple days, and also received an email confirming my scores had been received at Epic. After that, I was invited to an onsite interview for two positions: Technical Writer and Quality Assurance. I chose between a number of days two weeks in advance. Because I already live in the Madison area, I did not need to be flown in; I drove to Epic with the instructions provided by HR, and it was very easy to find.
The day of the onsite interview I met with more people than I can count, so be prepared to keep names straight and don't depend on connecting with your interviewers, because there are so many of them. They provided breakfast and lunch, and there was a lot of walking (don't wear new shoes like I did, you'll have blisters so bad you can't move by the end of the day). When they tell you dress code is casual, they mean it. In a blazer and jeans, I was significantly dressier than anyone else, and it didn't seem like a good thing. Most people wore blouses or button downs with jeans; don't wear heels, don't wear dress shoes, and definitely do not show up in a business suit. My interviewers were mostly in t-shirts.
Almost everything was in groups. They give you a folder at the beginning of the day with your itinerary; only your case studies and meeting with HR at the end of the day will be one on one. For QA, my interview was very short. I had a small group activity where I was asked to perform a quality assurance test on a random item from the room, and then a case study one on one where I talked about management and organization. For technical writing, I had a case study the same as QA, and then a 2 hour writing test at the end of the day that consisted of one hour of random types of writing samples and one hour of technical writing. The 2 hour writing test was the hardest part of my interview, because I was exhausted, had blisters, and had been doing my best to stay on my game all day. The on-site interview lasted more than 8 hours in all.
After the interview, I was told I would hear back within two weeks. I hadn't heard back in two weeks, so I gave them an extra week lee-way and then called my HR rep and left a voicemail asking for updates. A week later, I was called back and they offered me the QA position.
In all, I spent at least 20 hours taking tests, gathering materials, and interviewing for Epic. If I hadn't been offered a position, I would be very upset at the amount of time they require of their applicants.
Interview Question – Name five things you are not.
If you were in charge of creating the themes for our buildings, what's a new theme you would choose? Answer Question
Negotiation Details – Negotiation was unnecessary; they offered me $50,000 for an entry level position.
Business Intelligence Developer Interview (Positive Experience; Average Interview)
I applied through a recruiter and the process took 2 months - interviewed at Epic Systems Corporation.
Interview Details – Oct 2011-I was contacted by a recruiter through Monster.com. After a brief phone conversation, I was set up with a phone interview a few weeks later.
Nov-2011 After my phone interview, I was selected for an online skills assessment. I went into the university library and took the test from there. The test consisted of a series of basic logic questions, followed by a test with a fake programming language to see how quickly I picked up concepts. Finally was a section with questions that needed actual code. I used Java, but any language would do.
Dec. 2011 I was called for an onsite interview. I was flown out to Madison on the 20th, had my interview the 21st, and flew home the 22nd. The interview consisted with a conversation with a BI Developer, some technical type questions, and an interview with HR. I was told I would be contacted in two weeks. The 27th I was called with an offer.
I graduated in May of 2012 and started June of 12. I could have started in July.
Interview Question – The HR representative went through my listed references and asked what each of them would say is my best quality and my worst quality. Answer Question
Negotiation Details – I was able to negotiate, but the salary was more than I expected, so I did not push it.
Corporate Trainer Interview (Neutral Experience)
Interviewed at Epic Systems Corporation
Interview Details – I applied online and the application was very short and simply--basically just uploading your resume. A few days later I was asked for a phone interview. The interview was about a half hour long and he basically just asked me questions about my resume. Then I had to do a two hour test on the computer. After that, I was asked to come in for a day-long interview. They were very prompt in getting back to me always--always within about 4 days.
Interview Question – In the computer test, there was a section about programming that was very challenging because I have no programming experience. However, Epic says that they hire people who have no experience and this seems to be that case because I still got asked for the next round interview. Answer Question
Intern Interview (Positive Experience; Average Interview)
I applied through a recruiter and the process took 2 days - interviewed at Epic Systems Corporation in November 2013.
Interview Details – Phone interview: in which they just seemed to want to get to know you a little bit better, and make sure you were a real person. Nothing too challenging, just a little bit of background and few basic technical questions.
Video test (ProctorU): which basically comprised of basic math/programming question. Nothing that should be challenging to anyone with a basic knowledge in either topic. The programming section essentially covered all the knowledge of a basic CS intro class (recursion, basic programming syntax, etc). Any language can be used.
On site interview: They covered transport costs and housing. They showed us the campus a little and had a basic personality interview. Nothing really challenging here.
Interview Question – It was pretty easy overall, not too many technically challenging questions. They just wanted to see if you knew basic programming skills. Answer Question
Negotiation Details – Non-negotiable
Project Manager/Implementation Consultant Interview (Positive Experience; Difficult Interview)
I applied through a recruiter and the process took 3 weeks - interviewed at Epic Systems Corporation in May 2010.
Interview Details – Entrance exam that featured math and english questions. Interviews weren't very technical and focused more on culture of the organization. There was a required presentation which tested your ability to speak and how you handled yourself under pressure.
Interview Question – Obscure math question regarding flowers / roses and how many were required. Answer Question
Negotiation Details – I asked for a higher starting salary and they refused, even though I had a Masters degree.
Technical Services Interview (Neutral Experience; Difficult Interview)
I applied through college or university - interviewed at Epic Systems Corporation in April 2010.
Interview Details – Interesting interview process. They ask you intellectually stimulating questions to decipher whether or not you think like they do. I was initially declined a job offer, but then granted one 3 months later. I am not sure how their process works, so good luck.
Interview Question – Solving analytical story problems by hand. You also have to think quick, since a lot of questions are thrown your way in a limited amount of time. Answer Question
Negotiation Details – No negotiation, take it or leave it.
Software Developer Interview (Positive Experience; Difficult Interview)
I applied through college or university and the process took 3 weeks - interviewed at Epic Systems Corporation in November 2013.
Interview Details – 4 rounds:
They ask for a resume and SAT scores at career fairs.
Phone interview: sometimes very technical or tricky, sometimes very easy. It all depends on who you get. Some interviewers are prone to ask very tough logic puzzle type questions so be ready.
Testing at a 3rd party location or on site. Combination of math/logic/programming. There will be tough programming challenges so come ready to think.
On-site interview. See the company and the crazy campus and an interview with HR. My understanding is that if you make it this far they definitely want you.
Interview Question – 9 bottles of wine and one is poison, how can you conclusively figure out which is poison with only 2 rats to test with and only 2 rounds of testing? View Answers (2)
Project Manager/Implementation Consultant Interview (Neutral Experience; Difficult Interview)
I applied online and the process took 3 weeks - interviewed at Epic Systems Corporation in May 2012.
Interview Details – The interview process is disillusioning. They do not tell you the PM role, like all Epic roles, is highly technical. They will make you meet many people, which can be confusing because the same role can have multiple names/acronyms. Additionally, they did not explain to me what an "application" means - which would have been nice to know.
Interview Question – The interview process is strenuous, but good. Nothing too out of the ordinary. Answer Question
Negotiation Details – None.
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