Epic Systems Corporation
3.2 of 5 632 reviews
www.epic.com Verona, WI 5000+ Employees

Epic Systems Corporation Technical Services Problem-Solver Interview Questions & Reviews

Updated May 28, 2014
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Accepted Offer

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Difficult Interview

Technical Services Problem-Solver Interview

Technical Services Problem-Solver

I applied online and the process took 6 weeks - interviewed at Epic Systems Corporation.

Interview Details – Their process was quite thorough with a personality test as well as a skills test online. The interview on site included another skills test, a presentation, a one on one interview and then a couple get-to-know-you interviews with a couple applicants (for different jobs). The HR team gets back fairly fast regarding any questions. My biggest concern was the work-life balance, which all of the interviewers danced around.

Interview Question – There were a couple brain teasers involved in the skills test. Some interview reviews list them.   Answer Question

Negotiation Details – There was no negotiation. Their offer was "[their] best possible offer".

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No Offer

Neutral Experience

Average Interview

Technical Services/Problem Solver Interview

Technical Services/Problem Solver
Tucson, AZ

I applied through college or university and the process took 3 weeks - interviewed at Epic Systems Corporation in November 2013.

Interview Details – Had a phone interview with Epic Systems Corp. It was a normal behavioral interview. They asked a bunch of questions based on the STAR concept. Was contacted a week later to perform a skills assessment and took that. Didn't get an offer.

Interview Question – All questions are based on STAR principle.   Answer Question

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No Offer

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Difficult Interview

Technical Services Problem-Solver Interview

Technical Services Problem-Solver
Cleveland, OH

I applied through college or university and the process took 3 weeks - interviewed at Epic Systems Corporation in November 2013.

Interview Details – Invited for an initial phone interview. They asked normal questions. The one that caught me off guard was "Where do you see yourself in five years?" (Had a mini-existential crisis mid-interview.) They invited me to take an online assessment, which turned out to be several timed math exercises. It also included a programming section (no prior experience required).

Interview Question – The optional section of the programming assessment is rather difficult. If you haven't programmed in a while or are not familiar with Java, C, or C++ I suggest opting out of this section.   Answer Question

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1 person found this helpful

No Offer

Positive Experience

Easy Interview

Technical Services Problem-Solver Interview

Technical Services Problem-Solver

I applied through college or university and the process took 3 weeks - interviewed at Epic Systems Corporation in February 2014.

Interview Details – Interview process in 3 steps. Sent in resume, was contacted within 1 day about a phone interview which happened within the next week. Phone interview was simple question just figuring out why interested in this position. Few days later was asked to take the online assessment with ProctorU. This was testing mathematical reasoning, logic and programming skills. This was pretty easy, but I have no programming experience, so left that bit blank. Following week was asked about scheduling an onsite interview and was flown out about a week after that. The interview day consisted of a bunch of meetings either small groups or one on ones and more assessments on the computer. Specifically verbal reasoning, programming and a case study. The day flowed really well and was actually pretty entertaining.

Interview Question – What do you lose your patience with?   Answer Question

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No Offer

Positive Experience

Easy Interview

Technical Services Problem-Solver Interview

Technical Services Problem-Solver
Verona, WI

I applied through a recruiter and the process took 2 months - interviewed at Epic Systems Corporation in January 2014.

Interview Details – A recruiter from HR contacted me 2 years after I applied for an internship, the semester before I graduated. A phone screen told me about Epic and different positions available. Passing that, I was asked to take an online logic test which took about 2 hours. The travel department arranged to fly me to Madison and have dinner with an Epic employee and other candidates. The next day, all candidates met at HQ for a tour and overview of the company, then we split into smaller groups and individual interviews. I spoke with 2 people working in the position I applied for and had a final HR interview.

Interview Question – What are 3 building themes Epic should consider as they expand the campus?   Answer Question

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4 people found this helpful

Accepted Offer

Positive Experience

Easy Interview

Technical Services Problem-Solver Interview

Technical Services Problem-Solver

I applied online and the process took 3 weeks - interviewed at Epic Systems Corporation in October 2013.

Interview Details – I initially applied online and was contacted shortly after about taking the online assessments. This was a new experience as it was a proctored test whereby somebody watched me and my screen over webcam. I took the 2 minute Math Blast, Math, Logic (new programming language) as well as the Programming (wrote all in pseudocode).

After this initial assessment, I was contacted for a campus visit. Everything was set up and taken care for including hotel, flights and transportation around Madison. Went to dinner the night before with 2 other candidates and 2 current TS employees. Was an informal information session where we got to ask some questions about the next day, life at Epic and the job.

Spent the day on campus getting an overview of the company, their product, another informational session with a current TS, lunch with a different TS, a case study interviewing asking about how you'd prioritize certain actions, another SAT like Verbal assessment and a discussion with an HR representative. The whole thing was really informal and I left not feeling like I had a good chance to advocate for myself. Was contacted about a week later with an offer.

Interview Question – Nothing too unexpected but come with questions. Lots of them. You'll be talking to a lot of people in similar roles so feel free to recycle them as each person may have a different answer.   Answer Question

Negotiation Details – No negotiation. Great starting salary for a recent grad. Look forward to living in Madison.

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No Offer

Neutral Experience

Technical Services Problem-Solver Interview

Technical Services Problem-Solver

I applied through a recruiter and interviewed at Epic Systems Corporation.

Interview Details – Received an email from one of the recruiters saying she had come across my resume online and inviting me to apply to the position, went ahead and did. heard back a week and half later saying they were't interested.

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No Offer

Neutral Experience

Easy Interview

Technical Services Problem-Solver Interview

Technical Services Problem-Solver

I applied through college or university and the process took 2 weeks - interviewed at Epic Systems Corporation.

Interview Details – A phone interview was arranged by email. The interviewer was quite friendly and talked a lot about his experience at Epic. No difficult questions. Asked about sponsorship and programming skills. The opening question is why epic.

Interview Question – How do you see yourself in five years?   Answer Question

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2 people found this helpful

No Offer

Negative Experience

Average Interview

Technical Services Problem-Solver Interview

Technical Services Problem-Solver

I applied through college or university and the process took 3 weeks - interviewed at Epic Systems Corporation.

Interview Details – Applied through campus job board and quickly got a phone screening. Phone screening was relatively easy and seemed to just be running through my resume and double check some of my technical work. Afterwards I was invited to go for an on campus interview the next week. I felt like a large portion of the interview day (2.5/3 hours) they were showing off the campus, food, and how much they loved their jobs. The other large portion of the day they tested us in tests in math, grammar, and computer programming. I spent the least amount of time actually interviewing and giving a 10 minute presentation. So the interview only lasted essentially 1 hour total for an 8 hour day at the campus. Be prepared for a long but relatively easy day.

Wish it could have been a little more personal and less like I was taking the ACT again.

Interview Question – There was a time management question that was not too challenging   Answer Question

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No Offer

Negative Experience

Average Interview

Technical Services Problem-Solver Interview

Technical Services Problem-Solver
Madison, WI

I applied online and the process took 4+ weeks - interviewed at Epic Systems Corporation.

Interview Details – I received a mass-produced invitation to apply for either Technical Services or Customer Service after posting my resume on Monster.com. Why not, I thought? So, I submitted a resume and a cover letter. I was asked to take a personality test on-line, which I did. Within a week, I was emailed to schedule a phone interview. I felt I did well on the phone interview, but the questions were rather standard, such as, was I prepared to relocate?, where did I see myself in 5 years?, etc. After that, I was emailed to take a writing test on-line. I did that, but about a week or so after the writing test, I was emailed that they had decided to pursue other candidates. Overall, I feel their interview process feels amateurish and scripted, as if the people with whom you are interacting can't do anything without pre-planning.

Interview Question – The writing test was to write a review of my autobiography in the form of a New York Review of Books.   Answer Question

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