Epic Systems Corporation Technical Services Problem-Solver Interview Questions

Updated Aug 20, 2015
44 Interview Reviews

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Helpful (1)  

Technical Services Problem-Solver Interview

Anonymous Interview Candidate
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. The process took 2 weeks. I interviewed at Epic Systems Corporation in August 2015.

Interview

Unusually fast response. I received an email to schedule a phone interview within a week of submitting my application on their website. And a week after the phone interview, they asked me to take a skills test. The 30 minute phone interview is conducted by a current employee, and not HR. The employee is given a script to start, so expect the usual 'where do you see yourself in five years', but I made a good connection with the interviewer so we had a good conversation about the technical aspects of the project and their current clients. We went overtime, which may or may not be a bad thing. The phone interview wraps up with a talk about Madison, WI, and whether you want to relocate there. They will also ask how often you are comfortable traveling. From my understanding talking with my interviewer, you usually are looking at 25-40% travel (which was fine with me), so if you aren't fond of travel, look elsewhere. A week after the phone interview, you are asked to schedule a skills and personality test. The personality test is provided through Epic (Rembrandt) and is like any other personality test (ex.: How do you respond to crisis? A) Panic B) Calmly try to find the source C) Gather a team to investigate). It will occasionally ask a simple math or logic question (ex.: fish::water as bird::_____) which aren't difficult and are probably to catch bots. It takes about an hour. The skills test is provided through ProctorU and their website. Depending on the position and from what I have heard, you will have to take anywhere from 1 to 3 tests. I had to take 2 for my position: technical skills and programming skills. I was given about an hour to complete both (you may be given more time if you have more than two, I do not know. To be safe, clear a three hour block of your day for the exam and for reasons below). Technical skills was multiple choice and tested your ability to pick up a computer language. Programming skills gave you five questions and asked how you would code to solve the problem (using either an actual language or puesdocode, though I highly recommend using the former if you're applying for software R&D, obviously). About ProctorU: You will need a computer (not a tablet, iPad, or phone), a webcam, and a microphone at the absolute minimum. Government Issued Photo ID is required (I used a driver's license). You are allowed a few pages of scratch paper. It took about 30 minutes for the ProctorU team to connect properly and I was told this was normal, so keep that in mind when scheduling the exam. Before the exam started, they request to see the entire room and your desk surface. I simply rotated my webcam around, but if your cam is fixed in place, you can use a mirror or cell phone. They are semi-strict: they didn't mind my roommate watching TV rather loudly next door or a couple of textbooks I had lying around nearby, but they did ask me to put away a simple calculator that was on my desk. So don't go nuts if you can't find the perfect testing environment. They understand. ProctorU will require permissions to remote access your computer. They ask explicit permission. I checked my computer thoroughly afterwards and they left no hidden spyware or other junk. It is safe. They use remote accession mostly to poke around your computer, check your system processes, and so on. I had a torrent program open, and they just closed it out with no questions and no fuss (some testing sites insist you uninstall such programs, I've found). At the end, they sent an email letting me know they would get back to me in a week. From here, it is speculation. From my own research, they have you fly down to Madison, WI, for a field trip and a final HR interview. I will update if/when/ever I have the opportunity.

Interview Questions

  • Describe in more detail one of your experiences, and what did you like and dislike?   1 Answer
  • Are you willing to relocate and how often do you wish to travel?   1 Answer

Other Interview Reviews for Epic Systems Corporation

  1.  

    Technical Services Problem-Solver Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. I interviewed at Epic Systems Corporation.

    Interview

    Three part interview: Phone Interview Online Skills Assessment On-site interview I have only completed the first two steps of the interview process and am in the middle of scheduling my on-site interview. The first two steps of the process were pretty straightforward, although the online skills assessment is time consuming and demanding.

    Interview Questions

    • A lot of logic puzzles and speed math questions were asked in the skills assessment portion. The phone interview was very straightforward and I really enjoyed talking to them. You talk with a current employee of the position you are interviewing for, not a recruiter, so you get real answers to your questions, which I really appreciated.   Answer Question
  2.  

    Technical Services Problem-Solver Interview

    Anonymous Employee in Madison, WI
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. I interviewed at Epic Systems Corporation (Madison, WI) in June 2015.

    Interview

    Applied online and got an email the next day to schedule a phone interview. Phone interview was very simple and with someone who is doing the job you're interviewing for. Next, online test with four sections as everyone has said. Two weeks later got invited to interview in WI. On-site interview is a lot of fun. If you make it this far, they are really looking to see if you would like working at Epic and if you would be a good fit. Still waiting to hear back. Everyone was very responsive and friendly.

    Interview Questions

  3.  

    Technical Services/Problem Solver Interview

    Anonymous Employee in Madison, WI
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 4 weeks. I interviewed at Epic Systems Corporation (Madison, WI) in June 2015.

    Interview

    I have been talking to them for about two weeks and they have been very quick about things. I first had a phone interview, very relaxed in which they asked me a little about my background and told me about the position. Then I did a skills assessment, which consisted of two parts, a programming section and learning on the fly code. I thought I didn't do too well on it, but I was contacted two days later to have an interview on-site, which I will go to this upcoming week.

    Interview Questions

    • What would be the most important aspect that would determine if you accept an offer here or with a different company?   Answer Question
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  5.  

    Technical Services Problem-Solver Interview

    Anonymous Employee in Portland, OR
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took 2 weeks. I interviewed at Epic Systems Corporation (Portland, OR) in June 2015.

    Interview

    I had a phone interview with a Epic team member that was very knowledgeable about the position and other positions in the company. It was a standard interview- we went over my resume and asked standard behavioral questions. After the phone interview I was asked to complete a skills assessment via online proctor and a behavioral assessment.

    Interview Questions

  6.  

    Technical Services Problem-Solver Interview

    Anonymous Employee in Madison, WI
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Epic Systems Corporation (Madison, WI) in May 2015.

    Interview

    The interview process was broken down into several stages. First a phone interview conducted by an Epic employee, then a technical assessment conducted by a 3rd party (online), then an on-site interview, and lastly an informal interview with someone working in the same position (to answer any last questions I might have). There was also a personality assessment that had to be completed before the on-site interview.

    Interview Questions

    • The interview was fairly standard. The technical interview does not require any specialized knowledge unless you are applying for a programming position, in which case there is an additional section for coding questions. But even there, you can answer with pseudo-code (though I would recommend using a particular language if possible).   1 Answer

    Reasons for Declining

    I declined the position because the job did not advance my career toward a research position. (I should have recognized this earlier, but my inexperience lead me to go further into the interview process that should have been necessary.) The offer itself was very competitive, though. Good salary and great benefits.

  7.  

    Technical Services Problem-Solver Interview

    Anonymous Employee in Madison, WI
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at Epic Systems Corporation (Madison, WI) in May 2015.

    Interview

    I applied online through their website. I got an email 2 days later that they wanted to have a phone interview with me. I set the date, and at that date, I had a phone interview with one of people in their technical service department. He went over my resume, and asked simple questions about the process, education, and career goal. Two days later after interview, I got an email about online assessment.

    Interview Questions

  8.  

    Technical Services Problem-Solver Interview

    Anonymous Interview Candidate in Verona, WI
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 3 weeks. I interviewed at Epic Systems Corporation (Verona, WI) in May 2015.

    Interview

    Phone interview followed by a 3 hour online exam. If they like you after that, they fly you out to the offices in Verona for a day of interviewing. These interviews are very relaxed and the employees just talk about the company and position instead of drilling you with difficult interview questions. Very comfortable and relaxed experience.

    Interview Questions

  9.  

    Technical Services Problem-Solver Interview

    Anonymous Employee in Madison, WI
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took 3 weeks. I interviewed at Epic Systems Corporation (Madison, WI) in May 2015.

    Interview

    There was a phone interview where they asked pretty basic questions to get to know you and to see how you would generally solve a senario. Then you take to take an online skill assessment, which consisted of multiple parts testing your reasoning skills, math skills, programming skills, and how well you can learn new things. If you did well enough they will invite you to a campus interview where they will give you tours around campus and let you meet people with the same job as what you applied for. The actual interviews during this consisted of a programming and english assessment, and then a case study.

    Interview Questions

    • What method would you use to control an elevator?   Answer Question
    • What are three strengths and three weaknesses that your references would say about you?   Answer Question
  10. Helpful (3)  

    Technical Services Problem-Solver Interview

    Anonymous Interview Candidate in Verona, WI
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 6 weeks. I interviewed at Epic Systems Corporation (Verona, WI) in April 2015.

    Interview

    A recruiter contacted me requesting a phone interview for the Technical Problem Solver position. The interview was pretty easy and casual. Afterwards, I was contacted to complete some online assessments. You'll take some assessments at your scheduled time, and the rest if you're chosen for an on-campus interview. After the assessments, we set up an on-campus interview where they paid for flight, hotel, and transportation. You get told about the position by employees working there (a group if there are multiple people there for that position that day), and you'll have a short interview with them as well. You'll also have a short HR interview with some fairly standard questions. About two weeks after the interview, I was contacted with an offer for a different position, which they later told me about and I accepted. So, even if you don't seem like a perfect fit for what you interview for, they'll still try to fit you in somewhere.

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