Epic Systems Corporation Technical Services Problem-Solver Interview Questions

Updated Aug 2, 2015
42 Interview Reviews

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Technical Services Problem-Solver Interview

Anonymous Interview Candidate
Accepted Offer
Positive Experience
Average Interview

Application

I applied through a recruiter – interviewed at Epic Systems Corporation.

Interview

Three part interview: Phone Interview Online Skills Assessment On-site interview I have only completed the first two steps of the interview process and am in the middle of scheduling my on-site interview. The first two steps of the process were pretty straightforward, although the online skills assessment is time consuming and demanding.

Interview Questions

  • A lot of logic puzzles and speed math questions were asked in the skills assessment portion. The phone interview was very straightforward and I really enjoyed talking to them. You talk with a current employee of the position you are interviewing for, not a recruiter, so you get real answers to your questions, which I really appreciated.   Answer Question

Other Interview Reviews for Epic Systems Corporation

  1.  

    Technical Services Problem-Solver Interview

    Anonymous Employee in Portland, OR
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took 2 weeksinterviewed at Epic Systems Corporation (Portland, OR) in June 2015.

    Interview

    I had a phone interview with a Epic team member that was very knowledgeable about the position and other positions in the company. It was a standard interview- we went over my resume and asked standard behavioral questions. After the phone interview I was asked to complete a skills assessment via online proctor and a behavioral assessment.

    Interview Questions

  2.  

    Technical Services Problem-Solver Interview

    Anonymous Employee in Madison, WI
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university – interviewed at Epic Systems Corporation (Madison, WI) in June 2015.

    Interview

    Applied online and got an email the next day to schedule a phone interview. Phone interview was very simple and with someone who is doing the job you're interviewing for. Next, online test with four sections as everyone has said. Two weeks later got invited to interview in WI. On-site interview is a lot of fun. If you make it this far, they are really looking to see if you would like working at Epic and if you would be a good fit. Still waiting to hear back. Everyone was very responsive and friendly.

    Interview Questions

  3.  

    Technical Services/Problem Solver Interview

    Anonymous Employee in Madison, WI
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 4 weeksinterviewed at Epic Systems Corporation (Madison, WI) in June 2015.

    Interview

    I have been talking to them for about two weeks and they have been very quick about things. I first had a phone interview, very relaxed in which they asked me a little about my background and told me about the position. Then I did a skills assessment, which consisted of two parts, a programming section and learning on the fly code. I thought I didn't do too well on it, but I was contacted two days later to have an interview on-site, which I will go to this upcoming week.

    Interview Questions

    • What would be the most important aspect that would determine if you accept an offer here or with a different company?   Answer Question
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  5.  

    Technical Services Problem-Solver Interview

    Anonymous Employee in Madison, WI
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 weeksinterviewed at Epic Systems Corporation (Madison, WI) in May 2015.

    Interview

    I applied online through their website. I got an email 2 days later that they wanted to have a phone interview with me. I set the date, and at that date, I had a phone interview with one of people in their technical service department. He went over my resume, and asked simple questions about the process, education, and career goal. Two days later after interview, I got an email about online assessment.

    Interview Questions

  6.  

    Technical Services Problem-Solver Interview

    Anonymous Employee in Madison, WI
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeksinterviewed at Epic Systems Corporation (Madison, WI) in May 2015.

    Interview

    The interview process was broken down into several stages. First a phone interview conducted by an Epic employee, then a technical assessment conducted by a 3rd party (online), then an on-site interview, and lastly an informal interview with someone working in the same position (to answer any last questions I might have). There was also a personality assessment that had to be completed before the on-site interview.

    Interview Questions

    • The interview was fairly standard. The technical interview does not require any specialized knowledge unless you are applying for a programming position, in which case there is an additional section for coding questions. But even there, you can answer with pseudo-code (though I would recommend using a particular language if possible).   1 Answer

    Reasons for Declining

    I declined the position because the job did not advance my career toward a research position. (I should have recognized this earlier, but my inexperience lead me to go further into the interview process that should have been necessary.) The offer itself was very competitive, though. Good salary and great benefits.

  7.  

    Technical Services Problem-Solver Interview

    Anonymous Interview Candidate in Verona, WI
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 3 weeksinterviewed at Epic Systems Corporation (Verona, WI) in May 2015.

    Interview

    Phone interview followed by a 3 hour online exam. If they like you after that, they fly you out to the offices in Verona for a day of interviewing. These interviews are very relaxed and the employees just talk about the company and position instead of drilling you with difficult interview questions. Very comfortable and relaxed experience.

    Interview Questions

  8. Helpful (3)  

    Technical Services Problem-Solver Interview

    Anonymous Interview Candidate in Verona, WI
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 6 weeksinterviewed at Epic Systems Corporation (Verona, WI) in April 2015.

    Interview

    A recruiter contacted me requesting a phone interview for the Technical Problem Solver position. The interview was pretty easy and casual. Afterwards, I was contacted to complete some online assessments. You'll take some assessments at your scheduled time, and the rest if you're chosen for an on-campus interview. After the assessments, we set up an on-campus interview where they paid for flight, hotel, and transportation. You get told about the position by employees working there (a group if there are multiple people there for that position that day), and you'll have a short interview with them as well. You'll also have a short HR interview with some fairly standard questions. About two weeks after the interview, I was contacted with an offer for a different position, which they later told me about and I accepted. So, even if you don't seem like a perfect fit for what you interview for, they'll still try to fit you in somewhere.

  9.  

    Technical Services Problem-Solver Interview

    Anonymous Employee
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at Epic Systems Corporation in April 2015.

    Interview

    I applied online and then received a phone interview (screening) a few days later where I spoke with a current technical services problem-solver employee. The phone interview was a standard screening call to gauge interest. About a week later, I received an email asking me to complete a personality assessment as well as a skills assessment. The personality assessment was kind of odd in my opinion... I wish I knew how much weight they put in it. I scheduled the online skills assessment for a few days later. The skills assessment math portion was straight-forward, but I found the programming went section very difficult as I have never had any formal programming experience. But if you do have a little programming under your belt, you'd probably be fine.

    Interview Questions

    • The skills assessment programming consisted of 4 questions.   Answer Question
  10. Helpful (3)  

    Technical Services Problem-Solver Interview

    Anonymous Employee
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online – interviewed at Epic Systems Corporation.

    Interview

    You start off by scheduling a phone interview. It was very relaxed. The person who I talked to was actually kind of awkward. They just confirm details on your resume. They will ask you about your projects and classes. Probably a week later I got an e-mail asking to schedule an online assessment and personality test. This online assessment is interesting. It is proctored online and has 4 sections: speed test, coding, fake code, and math. The speed test is simple math problems and you have 2 minutes to answer them. The coding portion is self explanatory but I think it's unfair for people who don't have a coding background such as myself. The fake code section is testing you capacity to learn on the fly. It uses a made up coding language and you need to apply the rules they tell you to the questions they give. Not too bad besides using code jargon that I wasn't super familiar with. Finally the math assessment was a mix of word problems and riddles. About 2 weeks later I was told they were looking at other candidates.

    Interview Questions

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