Experian Marketing Services Cross-Channel Marketing
2.8 of 5 61 reviews
www.experian.com New York, NY

Experian Marketing Services Cross-Channel Marketing Interview Questions & Reviews in New York City, NY

Updated Apr 17, 2014
All Interviews Received Offers

Getting the Interview 

44%
33%
22%

Interview Experience 

66%
22%
11%

Interview Difficulty 

10 candidate interviews Back to all interview questions
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Accepted Offer

Neutral Experience

Average Interview

Account Manager Interview

Anonymous Employee
New York, NY

I applied through an employee referral and the process took 2 weeks - interviewed at Experian Marketing Services Cross-Channel Marketing.

Interview Details – Phone Interview with HR/Recruiter, then an in person interview with about 3-4 teams (2 interviews per team) about a week later (before the interviews had to take a written test which consisted of a combination of basic HTML questions and database logic questions)

Interview Question – On the written test: write a query using the data set (e.g. where city is New York or LA and gender is female)   View Answer

Negotiation Details – HR called with an offer, I counter negotiated, HR said they would call me back. About a day later, same HR person called to bump up offer (although not as high as my counter offer).

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Accepted Offer

Negative Experience

Very Easy Interview

Software Developer Interview

Software Developer
New York, NY

I applied through a recruiter and the process took a day - interviewed at Experian Marketing Services Cross-Channel Marketing.

Interview Details – Got an interview through a recruiter I met at a career fair in NYC. I had an interview with 4 individuals. One project manager, one team manager, one senior manager, & one developer. Hardly any technical questions. I think that they were supposed to give me a technical written test, but it was forgotten. I almost didn't accept the job because the interview process was so poor. The recruiter was also very pushy & it was clear he was only interested in his commission rather than in my best interests.

Interview Question – Questions about my future career plans. Not a big deal.   Answer Question

Negotiation Details – I negotiated a $5k salary increase, but this was still far below market value. I accepted because I thought the corporate culture would match my personality, which it did/does. The recruiter told me that with my skills, I should be earning $85-95k per year. This job offered me $75k. I was only able to negotiate up to $80k, the reason being that my salary should be on par with other members of the team.

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Accepted Offer

Neutral Experience

Average Interview

Client Implementation Lead Interview

Client Implementation Lead
New York, NY

I applied online and the process took 2 days - interviewed at Experian Marketing Services Cross-Channel Marketing.

Interview Details – Went through a 4 hour interview in one sitting. Started work within a few days.

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Accepted Offer

Positive Experience

Easy Interview

Client Implementation Lead Interview

Client Implementation Lead
New York, NY

I applied through a recruiter and the process took 3 weeks - interviewed at Experian Marketing Services Cross-Channel Marketing in October 2010.

Interview Details – Longer than average interview process but will be done in 2-3 rounds at most. Allocate at least 2-3 hours per interview session.

You will meet a lot of people in the team you will be working in and be interviewed by your peers as well as managers and senior leadership.

Casual interview, don't always ask typical boring interview questions. I enjoyed meeting everyone during my interview process.

You will complete a basic HTML and Segmentation logic test (simpler than writting SQL queries). If you have logic, this will be a no brainer.

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Positive Experience

Average Interview

Account Manager Interview

Account Manager
New York, NY

I applied online and the process took 3 weeks - interviewed at Experian Marketing Services Cross-Channel Marketing.

Interview Details – I was contacted by phone by a Hiring Manager and she conducted a phone interview. Shortly after I was contacted by email to set up and in-person 3 hour interview. At the interview I took and HTML & Data Query test which was not hard at all. I also interviewed with 6 different people who were pleasant and asked general questions about my experience and where do I see myself in 5 years. I was a little hesitant about the interview process because there are a lot of steps but in the end deft worth it.

Interview Question – If you have a problem with a colleague, how would you handle the situation?   Answer Question

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2 people found this helpful

Accepted Offer

Positive Experience

Difficult Interview

Senior Account Manager Interview

Senior Account Manager
New York, NY

I applied through a recruiter and the process took 2 weeks - interviewed at Experian Marketing Services Cross-Channel Marketing in August 2012.

Interview Details – I received an email from the HR recruiter and later had a screening call with her. She told me she was going to have someone contact me to set up on site interviews. A couple days later I got an email with the interview schedule. The schedule had 4 half hour interviews and a 1.5 hr test. I arrived early and waited in the lobby. I then meet with the first 4 people. Questions asked:

Tell me about yourself.
Why Cheetahmail?
Why did you leave your last job?
What would you do if you could do anything?
Tell about your strengthens and weaknesses?
Tell me about a project you managed.
How do you stay organized?
What do you do if you've made a mistake?

Then they talked a lot of Cheetahmail, what kind of culture it is, etc. After the first 4 people I was surprised to speak with 2 more people. Finally I took the test.

Test was 2 parts, HTML and logic test. It is not a straight forward SQL test, but knowing SQL helps. HTML questions were about tables, formatting (bold, underline, italic, color), hyperlinks, image links, inputs. The logic test also asked about data normalization. They gave 3 sets of data and asked what observations do you make. You dont actually have to normalize it, but make comments of the inconsistencies and what you would change.

The day after my interview the HR person called and asked how I felt the interview went and if I was interviewing with anyone else. A few hours later a got another call extending the offer.

Interview Questions

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2 people found this helpful

Accepted Offer

Positive Experience

Easy Interview

Account Manager Interview

Account Manager
New York, NY

I applied online and the process took 1 week - interviewed at Experian Marketing Services Cross-Channel Marketing in March 2012.

Interview Details – After applying online, I was contacted by their recruiter on a Monday and was asked basic questions on my background and goals. That Wednesday, I went in for an in-person interview where I took 2 paper-and-pen tests, 1 on HTML and 1 on database logic. I then met 1:1 with 5 different people at different levels and were asked typical interview questions such as strengths/weaknesses, background, and experience. They were all very friendly and seemed to be really looking for if you're good at multitasking, have strong organization skills, and have dealt with customers/people before. Later that Friday, I had a phone interview with the Director of the department and afterwards HR made their offer. Seemed really quick! BTW, they take their background check/drug test very seriously and have rejected people if they failed either of these.

Interview Questions

  • HTML test consisted of basic code questions such as giving you a sentence formatted in different boldness,italics, alignment, and hyperlinks, and you would need to hand-write the HTML to format that exact sentence. Also be familiar with recognizing code for tables and buttons.   Answer Question
  • Database logic test requires you to write out database queries based on criteria they give you. They aren't in straight SQL format but follows same query logic. Pretty simple.   Answer Question

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Accepted Offer

Neutral Experience

Average Interview

Account Manager Interview

Account Manager
New York, NY

I applied online and the process took 2 weeks - interviewed at Experian Marketing Services Cross-Channel Marketing in July 2011.

Interview Details – The process consisted of applying online, a brief phone interview with HR, and an in-person interview combined with 2 skills tests- one in HTML and one in data logic. Overall, the interview was relatively easy, though it was important to have an understanding of HTML going in. HR took a while getting back for the in-person interview, but I was advised to continue "nagging" them, and eventually I heard back. Ability to work in groups was important.

Interview Question – What would you do if you did not understand something at work?   Answer Question

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Accepted Offer

Positive Experience

Average Interview

Client Relationship Manager Interview

Client Relationship Manager
New York, NY

I applied through an employee referral and the process took a day - interviewed at Experian Marketing Services Cross-Channel Marketing in May 2010.

Interview Details – You have to pass a basic html and segmentation test. During the interview you will need to express your love for email marketing and sign up for their clients emails. Do research on the benefits of email marketing and techniques to increase a mailing list, sweepstakes, co promotions, and the nuances of reporting and analytics. Make sure you have your extremely difficult client horror stories and how you win them over.

Interview Questions

Negotiation Details – Experian has a wide salary band and hr is very professional so the first offer is usually a little lower. If you got an offer, chances are you won them over. Don't be fooled when they say more senior people at this position make a lot less. That's because they got more vacation time, company stock, locked into taking classes, or just complacent. That should not affect the current market.

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Accepted Offer

Positive Experience

Average Interview

Account Manager Interview

Account Manager
New York, NY

The process took 2 days - interviewed at Experian Marketing Services Cross-Channel Marketing in February 2010.

Interview Details – Interviewed on two consecutive days with 6 different people, after the phone interview with HR on "day 0". Typical questions asked about work style and experience. Everyone explained their role in the company and team and left time for questions.

Interview Questions

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