Express Sales Interview Questions

Updated Sep 17, 2014
Updated Sep 17, 2014
222 Interview Reviews

Interview Experience

Interview Experience

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  1.  

    Sales Associate Interview

    Anonymous Interview Candidate  in  Cherry Hill, NJ
    Anonymous Interview Candidate in Cherry Hill, NJ
    Application Details

    I applied online. The process took a day - interviewed at Express in September 2014.

    Interview Details

    Went in today for an interview, arrived 30 minutes early. The interview took only about 10 mins, I was asked about previous work experience in retail. 10 mins later got a call to come to orientation from 5pm-9pm this coming Friday! Overall they are looking for friendly people who can work at a fast pace. I actually buy a lot from express so the hiring manager noticed my clothing, guess that helped out a little too. I went dressed in executive/formal clothing.

    Interview Questions
    Negotiation Details
    If you have no retail experience don't negotiate your salary. Everyone starts at $8:25, at least here in NJ.
    Accepted Offer
    Easy Interview
  2.  

    Customer Sales Lead Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I applied online and went in to follow up the next day. They set up an interview for the following day. When I had my interview it was really busy so my interview was only 5 minutes long. She asked why I wanted to work retail and what made Express stand out to me. I was offered the job the next day once my references had been checked.

    Interview Questions
    Accepted Offer
  3.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    There was only one interview for me. The interview was held as a group interview. Us candidates were asked questions by the store manager. I would recommend sitting closer towards the front, it shows initiative and a real interest to work for the company!

    Interview Questions
    • The store manager had an old shoe laying around, and we were tasked to pretend sell it. The manager watched how we tried to talk up the item and relate it to the customer.   Answer Question
    Accepted Offer
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  5.  

    Sales Associate With Fashion Expert Duties and Responsibilities Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person - interviewed at Express.

    Interview Details

    Fill out in store applications. Same day I did an in store trial run on the spot. I was placed in the fitting rooms to help customers. I customers in the fitting rooms, hung up a few garments on the fitting rack. I also attempted to put a few articles of clothing back in there respective places .lol. The store manager was watching me and taking note of my interaction with the customers. However I was unaware that she was a manager. I'm glad that i did not know because I probably would have been a nervous wreck:)

    Interview Questions
    Reasons for Declining

    I was offered an amount I made another offer than we meant in the middle. According to her she budged a little because I college educated although it was in unrelated field, she still took it into consideration. Normally people start off at minimum wadge according to her.

    Declined Offer
    Neutral Experience
    Average Interview
  6.  

    Sales Associate Interview

    Anonymous Interview Candidate  in  Poughkeepsie, NY
    Anonymous Interview Candidate in Poughkeepsie, NY
    Application Details

    I applied online. The process took 2 weeks - interviewed at Express in July 2014.

    Interview Details

    I applied online then like a week or so later I missed the first time they called me so they left me a voicemail message saying for me to call them back because they want to setup a interview me and so I called them back and my interview was later that same exact week and now right before my interview the mall fire alarm went off so that of course delayed things but as soon as I got into the store the manager who interviewed me wasn't ready at first so I just walked around the store for a bit then he told me that another manager had just called the store to speak with him and to give him 20 minutes and so I walked around the mall for 20 minutes and came back and was finally interviewed

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  7.  

    Express Sales Associate Interview

    Anonymous Interview Candidate  in  Arcadia, CA
    Anonymous Interview Candidate in Arcadia, CA
    Application Details

    I applied online. The process took 1 week - interviewed at Express in September 2014.

    Interview Details

    I applied online and got a call to come in for an interview. She asked us a few simple questions in a group interview and said thank you at the end and that if we got a call back she was going to check for references etc. Overall I liked the ambience, it was a pleasant interview

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview
  8.  

    Sales Associate Interview

    Anonymous Interview Candidate  in  Amherst, NY
    Anonymous Interview Candidate in Amherst, NY
    Application Details

    I applied online. The process took 2 weeks - interviewed at Express in August 2014.

    Interview Details

    I applied online and a week later I called the store to check on the status of my application. The lady told me that the talent manager was on vacation and she took my name and number down. She didn't tell me when the manager would be back so a couple of days later I called again and got the same answer. She remembered me and told me that I would get a call. About a week after that I got a call from the talent manager and she scheduled for me to come in for an interview a couple of days later. It was a group interview and I was nervous because this was my first group interview. There was 3 of us total and the interview was pretty laid back.

    She had us introduce ourselves and say something that she wouldn't have known from looking at our application. She then asked us questions like Why do you want to work at express? Tell me a time where you had a difficult customer and what was the outcome. Tell me a time when you went above and beyond for a customer. To you, what's the difference between selling and customer service? What position do you think is more important? And a few other pretty standard questions I can't remember.

    At the end we got our chance to ask questions and I asked about opportunities which employers do like. She said that she will call the references that we put down and if we were hired, she would call to schedule orientation. Since I already had a job and was going to school, I didn't think I would get a call but 2 days later I got a call asking if I want to join the team. I accepted and I have orientation the following week.

    Negotiation Details
    None, didn't even bring up pay but I wouldn't be surprise if it's minimum wage
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1 week - interviewed at Express in September 2013.

    Interview Details

    Applied on their website, and got a call within a few days. It was a group interview where the manager asked a question and we all just took turns answering. Nothing too out of the ordinary for a retail job.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Sales Associate Interview

    Anonymous Interview Candidate  in  New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied in-person. The process took 5 days - interviewed at Express.

    Interview Details

    Asked about my education and desire working for the company. Discussed future goals, eye for fashion, and trends. Discussed my availability and what kind of position I was seeking.

    Negotiation Details
    No negotiation, but possibly of promotion to Fashion Expert.
    Accepted Offer
    Positive Experience
    Easy Interview
  11.  

    Sales Associate Interview

    Anonymous Interview Candidate  in  Brownsville, TX
    Anonymous Interview Candidate in Brownsville, TX
    Application Details

    I applied online - interviewed at Express in August 2014.

    Interview Details

    Got called a week after applied. Went to group interview in dress attire.Shirt, slacks, dress shoes. You need to take at least 3 references that you're gonna have to write down in your application they have, but instead what I did was printed out my references and made it look professional with a references template from MS Word. The manager interviewed us and asked us to introduce ourselves. I told her 'My name is __ but everyone calls me __. I'm 18, I recently graduated from __ and I decided to take a break from school because I want to get some real life experience." Sweet short and to the point. TIPS: 1. Try to talk as much as possible, not about whatever you wanna say but just be interactive and let the manager know you know how to communicate and not afraid to talk because they don't want shy people. (everyone says I'm shy, yet I was the one talking the most there) 2. Look at all the interview questions posted on this website for Express, memorize and answer to all of them. The manager is just going to get a list of questions and ask anyone at random so be prepared. 3.SMILE, when the manager says something to the group, say something back as quick as possible so he/she knows you're real interested. 4.Stand out by dressing the nicest, say good morning/afternoon, shake hands, thank yous. So they said they were gonna call back the next week (4-10 days after) but they never did.They called back the week after that week and said they were really busy. If you think you did good in the interview, be patient and wait for the call.Overall, good short interview (15 min. max).

    Interview Questions
    Negotiation Details
    No experience so I got min. wage.
    Accepted Offer
    Positive Experience
    Easy Interview

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