Getting an Interview
Getting an Interview
Interviews for Top Jobs at Express Scripts
- Patient Care Advocate (26)
- Data Entry Pharmacy Technician (11)
- Customer Service Representative (8)
- Account Manager (7)
- Staff Pharmacist (6)
- Project Manager (6)
- Pharmacy Technician (6)
- Financial Analyst (4)
- Business Analyst (4)
- Prior Authorization (4)
- Call Center Supervisor (4)
- Intern (4)
- Data Entry Technician (4)
- Patient/Client Advocate (3)
- Senior Manager (3)
- Sales Coordinator (3)
- Production Clerk (3)
- Pharmacist (3)
- Technical Writer (2)
- Certified Pharmacy Technician (2)
- Network Analyst (2)
- Implementation Manager (2)
- Senior Project Manager (2)
- Senior Account Manager (2)
- Underwriter (2)
- Analyst (2)
- Prescription Benefits Specialist (2)
- Supervisor (2)
- Staff Investigator Associate (2)
- Senior Manager - Internal Communications (2)
Helpful (4)No OfferNeutral ExperienceDifficult Interview
I applied in-person – interviewed at Express Scripts.
Supervisor was late. Wasn't very professional alot of people declined the position, the questions were similar as though you were being asked the same question over and over again. I got the feeling I wasn't being just off my qualifications at all. Overall it felt like a waste of time.
- What have you done at a previous job to change a process in which you worked? Answer Question
- No OfferPositive ExperienceAverage Interview
I applied online. The process took 6+ weeks – interviewed at Express Scripts (Saint Louis, MO) in April 2015.
I received an email from a HR coordinator requesting a phone interview, and had one with a talent recruiter within a few days which lasted a little over 30 minutes. I was invited for a face to face interview within two weeks after the phone interview, and met with senior managers for about an hour at the main office. The interviews are scheduled back to back, so if you are later in the day, you may not get a full hour because of the backup.
- Do you have an issue with business travel? Answer Question
- No OfferNeutral ExperienceAverage Interview
I applied through a recruiter – interviewed at Express Scripts (Saint Louis, MO) in March 2015.
Interviewer does not disclose their full name. All communications prior to and after interview must be done through the recruiter. The recruiter changed during the process which created a breakdown in communication.The process moved quickly but felt impersonal. They do not respond to follow up communications.
- Describe a failure and how you reacted Answer Question
Helpful (1)No OfferPositive ExperienceAverage Interview
I applied online – interviewed at Express Scripts.
The recruiter and hiring manager were very professional and It was very enjoyable. From start to finish the entire process was very well managed. Although I didn't get an offer the hiring manager and I discuss detailed expectations of the potential candidate.
- What are you areas for improvements. 1 Answer
Helpful (3)No OfferNegative ExperienceAverage Interview
I applied online. The process took 4+ months – interviewed at Express Scripts.
Extremely long for any in-house, non-call center position. It took over 2 months to schedule my second and third interview. By the time I was interviewed, you could tell the managers had already made their decision and could care less about any of the answers I provided. It was a waste of time.
- No Offer
I applied through other source – interviewed at Express Scripts.
Looking for a good position. Prepare well for the interview. Be confident and friendly. Give your manager a good impression of you by backing up answer with the example.
- Looking for a good position Answer Question
Helpful (3)No OfferNegative ExperienceEasy Interview
I applied online. The process took 3 weeks – interviewed at Express Scripts (Charlotte, NC) in September 2014.
Took a month with two assessments. Was granted an on site interview with two hiring managers. The in person interview was mostly Star type questions with a role playing a customer/advocate position. Little to no direction was given. Interview was basically a list of the job hours( full operating hours) and then asking questions about behavior. At the conclusion of the interview the hiring manager stated that she offered me a position with the call center and that my job offer letter would come via email on Friday. Friday came and went and no offer letter. Attempted to call hiring manager and rep has not returned any calls or emails. I am shocked by how little respect this company has for its word.
- Tell me about a time you had to deal with a difficult customer 1 Answer
- No OfferPositive ExperienceDifficult Interview
I applied online. The process took 4+ weeks – interviewed at Express Scripts (Saint Louis, MO) in August 2014.
Interview Process included multiple telephone interviews followed by multiple in-person interviews. Job description for position was not accurate and differences were not identified early enough in the process to allow candidate to adjust focus. Everybody was extremely pleasant and professional! Make sure you can relate your experience to their job description (easier when the job you apply for is the one they interview you for). They really want leadership qualifications! The technical IT environment is highly evolved, but management of the functions is lagging behind.
- What metrics have you used to track budget on past programs or projects? Difficult because I was unable to tell what they meant; do you mean earned value management, or do you want to know how numbers were arrived at on a past project? Several questions were "fuzzy" and meant to elicit personality traits. 1 Answer
- No OfferNegative ExperienceEasy Interview
I applied online. The process took a week – interviewed at Express Scripts in July 2014.
Applied online, received an email a week later asking for a phone interview. Set up interview and confirmed the time. At the time of the interview I patiently waited for the call. No one ever called. I called my HR rep left her various voicemails and emailed her multiple emails. They never got back to me.
- No OfferNegative ExperienceAverage Interview
I applied online. The process took 4+ weeks – interviewed at Express Scripts (Saint Louis, MO) in July 2014.
Hiring process started with a phone interview with an HR manager in Orlando, FL. After that interview, I was set-up with a phone interview with the individual who would be my supervisor. After that interview, I was set-up with another phone interview with a Senior Director of Quality and in-person interview with the potential director supervisor, an in-person interview with the VP and a phone interview with the supervisor of the positions direct internal customer. All phone interview were 30 minutes and the in-person interviews were 60 minutes.
- Most of the discussion was based on questions that I had prepared for the interview. All the questions I had formally prepared were never asked. Questions asked of me were further details from my resume on my experience. Answer Question
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