FAA Interview Questions & Reviews
Getting an Interview
- Popular Job Titles:
- Computer Specialist (4)
- Air Traffic Controller (3)
- Management and Program Analyst (3)
- Aerospace Engineer (2)
- Contract Specialist (2)
- Contract Technical Writer (1)
- Software Engineer (1)
- Operations (1)
- IT (1)
- ATC (1)
- Management (1)
- Front Line Manager (1)
- Electronics Technician (1)
- Message Administrator (1)
- Program Manager (1)
- Aviation Safety Inspector (1)
- Psychology Technician (1)
- Contracts Attorney (1)
- Secretarial Position (1)
- Airport Dispatcher (1)
- Airway Transportation Systems Specialist (1)
- Regional Operations Center (1)
- Contract Specialist Intern (1)
- Student Mentee (1)
- Air Traffic Control Specialist (1)
Regional Operations Center Interview (Positive Experience; Average Interview)
I applied online and the process took 2 months - interviewed at FAA in August 2012.
Interview Details – I was engaged two weeks prior to the interview with notification that I had been selected as a finalist. I was given the option for what interview period I would like [a one hour block with three interviewers as a preliminary followed by a 30 minute block with the hiring manager], then sent directions to the interview site in Renton. A background check was included in the process.
Interview Question – All questions followed a basic Performance Based interview process (find out about Performance Based Interviewing on VA website) - all the answers were there as well as Answers.com.
Typical questions included:
II Customer Service In your current job, who are your internal and external customers? Specifically, how do you get satisfaction feedback from your internal customers? Specifically, how do you get satisfaction feedback from your external customers? Give specific examples of how you have used both negative and positive feedback.
II Interpersonal Effectiveness A part of this job is documenting your work. On a scale of 0 to 10 with 10 being excellent writing skills, how would you rate your writing ability? Give specific example of the types of documents you write routinely. What feedback do you get from your supervisor on your writing skills?
II Personal Mastery Developing and using a detailed procedure is often very important in a job. Tell about a time when you needed to develop and use a detailed procedure to successfully complete a project.
II Systems Thinking In your current job, what organizational change have you made or contributed to that you are proud of? How did you go about making the change? What has been the impact of the change?
II Technical Skills Give me an example of a time when you used good judgment and decision-making in solving a problem. View Answer
Airport Dispatcher Interview (Negative Experience; Difficult Interview)
The process took a day - interviewed at FAA in October 2011.
Interview Details – I applied online through Tampa, FL civil service. Was asked to come in to do typing and skills test within 2 weeks. Upon arrival, after paying $7.00 to park in downtown Tampa, FL the place was flooded with people applying for the same job 1 week before the deadline. Typing was easy, just type the addresses correctly with good speed. Skills test was average, mostly logical questions that pertain to job. Study guide is online at the civil service website. You will know before you leave if you will pass the test. I recieved an email stating I was in the ranking for the job and the FAA and not Tampa Civil Service would contact me if they wanted to setup an interview. No call, or follow up after numerous attempts to contact everyone about status.... (this seemed to be the industry)
Very Easy Interview
Secretarial Position Interview (Positive Experience; Very Easy Interview)
I applied online and the process took 3 months - interviewed at FAA in October 2011.
Interview Details – From the time the job closed to interview, it was almost 4 months. Was asked a series of several "what would you do in this situation" questions. They thanked me for my time and asked if I had any questions. Was told that an offer could take just as long as the interview process did and not to give up.
Electronics Technician Interview (Negative Experience; Average Interview)
I applied through college or university and the process took a day - interviewed at FAA in November 2009.
Interview Details – I failed the interview by not fully understanding a two part question. In all honesty, I was overqualified for the position, or at least it would not have been a good match for my work ethic.
Computer Specialist Interview (Positive Experience; Average Interview)
I applied online and the process took a day - interviewed at FAA in July 2009.
Interview Details – Applied for various Computer Specialist and Scientist jobs via ASAP system. Called in for in-person interview; no phone screening. The first date was inconvenient for me; they rescheduled with no complaint. When they asked me for a further delay, I agreed. The interview started promptly and went smoothly. There was a panel of three interviewers from 3 functional areas. Each had a set of questions. Some were about my experiences, some were sort of hypothetical design questions, some were about credentials (e.g in project management). I felt that my resume and KSA responses had distinguished me from the competition, and that I was being judged on more personal issues (how to fit in, etc.). Several questions were about how to handle difficult workplace scenarios.
The interviewers were polite and helpful. AT the end, when they asked "Do you have any questions?" they seemed genuinely interested in responding. I was favorably impressed with the professional attitudes displayed.
Interview Question – How would you handle risk reduction in a project? View Answer
Operations Interview (Positive Experience; Average Interview)
I applied online and the process took a day - interviewed at FAA in November 2010.
Interview Details – Overall the process was simple and straightforward. I applied online and was called by a manager several days after the announcement closed. Focused on my experience and abilities. As well as, flexibility, and ability to manage/lead. The setting was casual and non threatening. I did get plenty of KSA related questions.
Interview Question – What was my salary expectation? View Answer
Psychology Technician Interview (Neutral Experience; Average Interview)
I applied through other source and the process took 4 weeks - interviewed at FAA in February 2009.
Interview Details – Spoke with managers and a few persons in that position.
Interview Question – Any presentations or publications? View Answer
Interviews for Top Jobs at FAA