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www.facebook.com Menlo Park, CA 5000+ Employees

Facebook Operator Interview Questions & Reviews

Updated Apr 10, 2014
All Interviews Received Offers

Getting the Interview 

42%
18%
7%

Interview Experience 

48%
38%
12%

Interview Difficulty 

110 candidate interviews Back to all interview questions
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1 person found this helpful

No Offer

Positive Experience

Average Interview

Intellectual Property Specialist, User Operations Interview

Anonymous Interview Candidate
Austin, TX

I applied online and the process took 4 weeks - interviewed at Facebook in June 2011.

Interview Details – I was initially called for a phone interview, which was later followed by a second phone interview, and was eventually flown to Austin to interview in-person on the Facebook campus. During the in-person interview, I spoke to three different people one-on-one, one of whom was the head of the User Operations team.

Interview Question – They asked more "standard" interview questions than I would have expected, including the usual "If you were an animal, what would you be?" That question actually threw me for a loop, as I truly did not think interviewers ever actually asked it in real life, so I had to flounder a bit for an answer. Other than that, nothing too unexpected (why do you want this job, why aren't you looking for a traditional law job - I was graduating law school at the time, etc.)   Answer Question

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No Offer

Positive Experience

Average Interview

Community Operations Team Lead Interview

Anonymous Interview Candidate
Austin, TX

I applied through a recruiter and the process took 3 weeks - interviewed at Facebook in March 2014.

Interview Details – PROCESS: I was referred to the role by a friend of mine; the process began through a 30-minute discussion with the recruiter. Several days later, I spoke with the hiring manager over the phone, after which I received positive feedback and an invitation to fly to Austin for final interviews with the team.

I had five on-site interviews, all lasting 30 minutes each: a two-person panel discussion, a team lead, the hiring manager, a team member, and the outgoing Team Lead I was replacing. The discussions ranged from scenario-based questions to how I would handle team dynamics.

OUTCOME: After the discussions, I was notified several days later that I would not be receiving an offer; I requested feedback but wasn't provided any. Fortunately, a good friend of mine at FB knew the hiring manager and provided further details.

SUMMARY: The process was smooth and fairly efficient, and while I got a good sense of the culture of the team, office, and company...I didn't sense a real emphasis on getting to know me better as a person. Every other discussion I've had with tech companies for these sorts of team leadership roles places a heavy amount of emphasis on my "fit". Example: I'm interviewing with a particular cloud-storage company (rhymes with Hot Shots :) ) for the exact same role, and during my onsite in ATX they took me out to coffee, asked me what my goals were and what I looked most forward to if I moved there. Less robotic, more holistic.

Either way, FB is growing and thriving and brings on some incredibly smart and capable folks. Enjoy the process!

Interview Question – I don't think any question was terribly difficult -- I was asked about how well I knew CSS even though it wasn't included in the job description. That was kind of unexpected.   Answer Question

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No Offer

Negative Experience

Average Interview

Team Lead - User Operations Interview

Anonymous Interview Candidate
Austin, TX

I applied through an employee referral and the process took 2 months - interviewed at Facebook in October 2013.

Interview Details – I interviewed for a team lead role in their growing Austin, TX office thanks to a referral from a current employee in that office. I was surprised when the call came from their San Francisco recruiting team, even more so that the recruiter didn't realize I was in Austin, recruiting for an Austin role.

Upon starting the interview, it was very evident the recruiter was young and inexperienced given his questions and his reactions. I've interviewed a lot lately, and felt as if I was talking to a wall. This might have happened because my technical knowledge and experience seemed to be over his head, and he was probably just reading from a script. e.g. "Tell me about yourself and why you applied" .... then right into the next question, "Have you ever led a team" .... next question "Tell me a time when you solved a problem". It was rather frustrating because my resume clearly stated that I had managed multiple teams (up to 100 people) over the years.

Afterwards, he said he was excited to pass my resume on to the actual team I'd be working with and then get back to me about the next step. When I didn't hear in a week, I followed up, and then followed up after three weeks - no response, ever. It's safe to say they weren't interested, but given that it took them almost two months to call me up after I submitted my referred resume, and never got back to me afterwards, I'd say it's best to just pass these guys up. They are moving too fast for their own good.

Interview Question – Very typical phone screen - not one abnormal question.   Answer Question

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No Offer

Neutral Experience

Difficult Interview

Analyst, User Operations Interview

Anonymous Interview Candidate
Menlo Park, CA

I applied online and the process took 3 weeks - interviewed at Facebook in March 2014.

Interview Details – started with an initial phone screen, followed by a phone interview consisting of behavioral questions, then an onsite with 5 1:1 interviews, each taking 20-30 minutes

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No Offer

Positive Experience

Average Interview

Contractor User Operations Interview

Anonymous Interview Candidate

I applied through an employee referral and the process took 5 days - interviewed at Facebook.

Interview Details – I was contacted to set up two phone interviews on two separate days. The questions were slightly generic questions pertaining to work environment, personality, and past job performances. All in all, my interviews were very relaxed; I talked with two current Facebook employees, not the hiring manager, so don't be alarmed in that sense!

Interview Question – Identifying fake profiles - how would you go about that?   Answer Question

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No Offer

Negative Experience

Difficult Interview

User Operations Analyst Interview

User Operations Analyst
Palo Alto, CA

I applied through college or university and the process took 3 weeks - interviewed at Facebook in December 2010.

Interview Details – The process was quick and lasted about 3 weeks. On campus interview, then on site interview at HQ. On site interview started with a tour then sometime to mingle with employees. At the time I didn't realize but the mingling was an informal interview. After lunch, we were placed in a room and 3 different people rotated to interview all of us. Mostly the same questions over and over. It was long. Questions sometimes were poorly worded or unclear. Interview processed seemed to be a lot about how you would fit in to the culture in addition to identifying if you have the right skills.

Interview Question – Tough questions about opportunities with the product and how to improve user experience.   Answer Question

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1 person found this helpful

Accepted Offer

Neutral Experience

Business Operations Intern Interview

Anonymous Employee

I applied online and interviewed at Facebook.

Interview Details – Recruiter contacted me to set up an interview a week after I submitted my resume online.
Then I had one in-person interview with my future supervisor because I was in the area. Otherwise, it would have been a phone interview.
A month or two later, I had one follow-up phone call from a person whom I would not work with but who also did data analytics.

Interview Question – I had one question for each interview and both were probability puzzles. Here is the tougher one: you have a bag of N strings, and at random, you pull out a end. You pull out another end and you tie the two ends together. You take another two string ends and tie them together. You repeat this until there are no loose ends left to pull out of the bag. What is the expected number of loops?   View Answers (2)

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1 person found this helpful

No Offer

Negative Experience

Average Interview

Operations Interview

Anonymous Interview Candidate

I applied through an employee referral and the process took 2 weeks - interviewed at Facebook in August 2013.

Interview Details – Recruiter was very friendly and great about following up. Functional leader was more interested in what I knew about Facebook (how much I studied up on the company). The fact I'm a professional with a proven long term track record of excellent performance, didn't seem to carry any weight. Also, based on many questions, it was apparent they aren't aligned internally on what exact skill set they are looking for.

Interview Question – If you're interviewing for a commodity management or procurement position, be prepared to potentially be asked about the price of a particular part. Engineers may interview you and expect you to have deep technical background. Example: How does a particular component interact with another.   Answer Question

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1 person found this helpful

No Offer

Neutral Experience

Operations Associate User Intelligence Interview

Anonymous Interview Candidate
Austin, TX

I applied online and the process took 3 weeks - interviewed at Facebook.

Interview Details – Phone interview first, basic standard questions with some twists. Brought me in for a 3 hour interview process with 4-5 people. Office is awesome

Interview Question – Tell me your plan of action if you saw that photo uploads suddenly dropped by 50%   Answer Question

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No Offer

Negative Experience

Average Interview

Payment Operations Analyst Interview

Anonymous Interview Candidate
Austin, TX

I applied through an employee referral and the process took 3 months - interviewed at Facebook in October 2013.

Interview Details – The process begins with a phone screening interview by the head of the department. If you pass this first step, you will be invited to a second and final in-house interview of two hours where you will be asked to sit in a room for a bit as three different team members come in separately to ask you basic questions about your qualifications.

Interview Question – Why work at Facebook?   Answer Question

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