Facebook Operations Interview Questions

Updated Jul 5, 2015
142 Interview Reviews

Interview Experience

Interview Experience

51%
34%
14%

Getting an Interview

Getting an Interview

49%
15%
7%

Interview Difficulty

3.2
Average

Interview Difficulty

Hard

Average

Easy

142 Candidate Interview Reviews Back to all Interviews

Sort: Popular Date Difficulty
  1.  

    Field Facilities Operations Manager Interview

    Anonymous Employee in Menlo Park, CA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 6 weeksinterviewed at Facebook (Menlo Park, CA) in June 2013.

    Interview

    Applied online and had recruiter phone screen the following week. Was flown to Menlo Park a month later for six 1:1 interviews with team. Was disappointed by short amount of time I got with each (under a half hour, including with the hiring manager). Most of the employees were friendly although first person I met with couldn't be bothered to get my resume info correct even though she had a copy right in front of her. Flight, hotel and taxi all reimbursed. All in all, pretty good experience.

    Interview Questions

    • Was asked by the hiring manager my opinion of the other interviewers i had already spoken to.   Answer Question
  2.  

    Online Sales Operations Interview

    Anonymous Employee in Chicago, IL
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Facebook (Chicago, IL) in May 2013.

    Interview

    Asked really hard questions that required convoluted answers. There where no correct answers but rather your process on how you reached them. Interviewees did not seem interested in the process.

    Interview Questions

    • How much do you charge to wash every window in Seattle?   3 Answers
  3. Helpful (3)  

    User Operations Analyst Interview

    Anonymous Employee in Menlo Park, CA
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 3 weeksinterviewed at Facebook (Menlo Park, CA) in March 2013.

    Interview

    Referred by a friend. Contacted by a recruiter via email shortly thereafter.

    Interview Questions

    • Rating your experience on 1-10 scale. Which Facebook applications do you use?   Answer Question

    Reasons for Declining

    Job was too technical.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5. Helpful (1)  

    Analyst (Developer Operations) Interview

    Anonymous Employee in Menlo Park, CA
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 3 weeksinterviewed at Facebook (Menlo Park, CA) in March 2013.

    Interview

    Referred by a friend. After two weeks, my friend followed up on my application and I immediately got an email requesting a phone screen. Phone screen lasted about 20 minutes with mostly basic questions (ie. Why Facebook, why this particular position). Questions revolved around my skillset related to the job and there was the basic behaviorial question regarding team work. It seemed the recruiter was skeptical on my technical skills from the very beginning and was curt and mostly monotone (even when I specifically asked about the Facebook culture) but they weren't unpleasant. Emphasis was placed on Facebook applications that I used and knowledge of SQL. I do not know SQL so unfortunately this position was not a fit (job description did not call this out hence the disconnect on the interview). They also seemed to be looking for a candidate that was into gaming and used applications on the platform extensively. At the end of the interview, the recruiter did not ask for any questions which I thought was a bit strange (hello, red flag!) and they said they would speak with their hiring manager and let me know within a day or two. The next day I received an email saying that they would retain my resume for future positions but that I was not a match for their current openings.

    Interview Questions

  6. Helpful (8)  

    Principal Writer (User Operations) Interview

    Anonymous Employee in Menlo Park, CA
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 4 weeksinterviewed at Facebook (Menlo Park, CA) in February 2013.

    Interview

    I submitted my resume online and was able to indicate a Facebook employee (a former colleague of mine) to act as a reference. A week later, I was contacted by a recruiter letting me know that based on my profile I looked like I would be a good fit, and included a writing test for me to complete in one week, which was a sufficient amount of time. The writing test included two parts: first, write one page guide for users on how to use FB Events, specifically for the teacher demographic. About one week later, the same recruiter wrote me saying I had passed the writing test and that she would like to chat on the phone. The phone interview with the recruiter was pretty straight-forward. She just asked me about my background, what type of work I did at each job, why I left each, and why I'd like to work for Facebook. She also asked me if I had used data to make decisions, inform my writing, and also whether I had done a/b testing. Towards the end she asked me housekeeping questions, was I considering other jobs, when could I start, what my salary expectations were, and after that she said everything checked out and she felt comfortable inviting me to meet with the content team for an on-site interview, plus another writing test. Her advice to me: study Facebook Help Center, Facebook in the press, think analytically about how to improve Help Center, user education considering mobile and international audiences. A few days later, the details of my on-site interview were e-mailed to me by an HR assistant, laid out nicely and clearly. I had about 1.5 weeks to prepare for the on-site and took the recruiter's advice. On-site interview was on a Wednesday from 9 to 11:30 AM. First 30 minutes were dedicated to the writing test given. They provided me with a Macbook in a small conference room. The writing prompt asked me to re-write two FAQs from the Help Center. I was interrupted twice during my writing test, once by the HR assistant who came in to connect the ethernet cable, and a second time by the original recruiter who introduced herself and mentioned that the first writing test would have more weight than this one, this one was more to test how I write under pressure. I still don't know if those interruptions were intentional, either way, I lost about 5 minutes and this led to me not being able to complete the writing test (had about 25% left). Next two hours, I met with 5 people on the content team; three were 1:1 including with the hiring manager, and I met with the two more junior team members as a pair. They all came into the conference room with their MacBook Pros ready to type notes as they interviewed me. All their questions were about the same: describe myself, what was my work like at X, Y, Z. How would I improve the Help Center, How have I used data to inform writing, What do I think is the point of the Help Center, etc. etc. The hiring manager asked questions with a little more purpose. She asked me what other writing jobs I was looking at, when I described them to her she said they sounded a lot more "creative" than the work I'd be doing at Facebook and was that OK with me? I was caught off guard by that, but kept my ground and kept it positive. She also asked me if I had experience doing pivot tables. I said yes but my voice wavered as I do not have a lot of experience with it. She emphasized a couple more times in the conversation that there was no room for creativity or color in Help Center content, and that that was more for the Marketing team. I think after talking to me she sensed that the type of work I am better fit for is more editorial and creative, and the actual work at Facebook would not be fulfilling to me as someone 5 years into my writing/marketing career with a strong sense of what I want to do and feel most passionately about. One week later, I got an e-mail from Facebook recruiting thanking me, saying I was not a fit based on my background, etc. Pretty standard. I think the interviews went well for me, but in the end, I was not a fit.

    Interview Questions

    • How would you approach scaling the help center to international audiences? Mobile users?   Answer Question
  7. Helpful (2)  

    User Operations Analyst Interview

    Anonymous Interview Candidate
    Accepted Offer

    Interview

    On campus screen and writing sample. General questions, nothing surprising. About two weeks later a recruiter called and offered an onsite. Flew to the interview later that week and had four rounds of interviews with three analysts and a manager.

    Interview Questions

    • Had a question about team dynamics at one of my previous jobs. Having only worked part time restaurant jobs through college, this was unexpected.   Answer Question
  8.  

    Manager, Risk Operations Interview

    Anonymous Employee in Austin, TX
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Facebook (Austin, TX) in November 2012.

    Interview

    I applied for this position online and heard back from a recruiter within one week. The phone interview/pre-screen process was typical and fairly common, consisting of basic questions about my background and resume. After the initial phone interview I was scheduled to complete a phone interview with someone else. One week later the phone interview with the hiring manager took place. The interview was fairly basic and straightforward. It seemed more conversational than a list of pre-determined questions. The interviewer seemed preoccupied and aloof, which immediately turned me off. One week later I received an email letting me know that they were pursuing other candidates.

    Interview Questions

  9. Helpful (8)  

    User Operations Analyst Interview

    Anonymous Interview Candidate in Austin, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2+ weeksinterviewed at Facebook (Austin, TX) in October 2012.

    Interview

    I was referred in for a position through a friend and put in touch with a recruiter. I did an initial screen with the recruiter and she had me interview with someone on the team the next day. Both were phone interviews, both lasted about 30 minutes and just covered basic background experience and interest. From there, I was invited into the office for an in-person interview - that consisted of four interviews with team leads. After that, I did one more phone interview with a director. I interviewed with a total of seven individuals individually (including the recruiter). Everyone I interviewed with was super friendly, incredibly punctual, and the follow up was always timely and informative. The recruiter prepped me well for each round after my initial interview with her and none of the interviewers threw me any super weird curveballs. Overall, one of the more pleasant interviewing experiences I have ever had. The whole process start to finish took a little over 2.5 weeks, but I think I just happened to get in at a time when they had already scheduled and blocked times for interviews so it happened to move really quickly for me.

    Interview Questions

    • I don't believe I can disclose this due to NDA. I would recommend prepping examples for the types of interactions the role would encounter, basic examples of workplace situations, etc.   Answer Question
  10. Helpful (1)  

    Manager, Data Warehouse Operations Interview

    Anonymous Employee in Menlo Park, CA
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 5 weeksinterviewed at Facebook (Menlo Park, CA) in October 2012.

    Interview

    Recruiter contacted me via LinkedIn. He was super nice when we spoke on the phone during initial technical screening. The questions ranged from MySQL, Hadoop, Operating Systems and networking. After that, he set a coding interview with someone from the team. I was asked to solve a program via scripting. With little struggle (I haven't been a hardcore programmer), I was able to get it done. Next came, a talk with hiring manager. This was another round of hardcore technical screening. We spoke a lot about MySQL and Hadoop infrastructure. I did alright in that, so I was asked for an onsite interview for 4 hours. I met with Director level employee, hiring manager, folks reporting into this position as well as a peer. The questions were related to their operational problems and best way of doing things at facebook scale. Since I have not operated at facebook scale, I just put forward solutions from my viewpoint. That was not good enough for them, so they decided to pass me. Recruiter called me couple of days later with specific feedback which I think is pretty cool. I didn't expect the recruiter to be so thorough in the feedback. In addition, recruiter helped me in every step of the way, so kudos to him. On the other hand, I felt hiring manager didn't know how to interview (he hardly looked at me in 45 minutes I was with him and he apologized for that during the meeting itself).

    Interview Questions

    • How do you account for disk failures in ensuring you lose no data from the hadoop cluster. Asked to come up with a hypothetical configuration (2 racks, n number of disks, 1 copy of data on each rack).   1 Answer
  11. Helpful (1)  

    User Operations Contract Interview

    Anonymous Interview Candidate in Menlo Park, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Facebook (Menlo Park, CA).

    Interview

    Submitted my resume, and got a response within a week! The recruiter was very nice and very interested in what I had to say. You can pretty much find the exact questions they asked here or if you google it up. Then we scheduled for an in person interview. The first person explained the position to me, and asked if I had questions. Second person went through my resume and asked me behavior question. Third person was a combination of the previous two people. The in-person interview was pretty intense, in the sense that there was a lot of information given to me. They were all really friendly and cool people. Overall, it was a quick process and nothing was particularly difficult. Just prepare examples, have stories to tell, and ask lots of questions, and you should be fine!

    Interview Questions

    • Nothing too difficult, everything you could possibly think of was asked.   1 Answer

    Negotiation

    It was set already.

See What Facebook Employees Are Saying

 Current Community Operations in Austin, TX

Pros: “great opportunities lots of learning good pay insane perks”“great opportunities lots of learning good pay insane perks” – Full Review

Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.