Facebook Operations Interview Questions

Updated Jul 27, 2014
Updated Jul 27, 2014
115 Interview Reviews

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  1. 3 people found this helpful  

    User Operations Analyst Interview

    Anonymous Interview Candidate  in  Austin, TX
    Anonymous Interview Candidate in Austin, TX
    Application Details

    I applied through an employee referral. The process took 3 weeks - interviewed at Facebook in February 2012.

    Interview Details

    Very helpful in making sure I got through the interview process in the amount of time I needed. The final round was very detail oriented, and they are focused on making sure that you are love Facebook and User Operations. Make sure you have experience with all of their user operation tools on the website such as help center, etc.

    Interview Questions
    • What is the process you would go about in spotting a fake profile   View Answers (2)
    No Offer
    Positive Experience
    Difficult Interview
  2. 2 people found this helpful  

    User Operations Analyst Interview

    Anonymous Interview Candidate  in  Austin, TX
    Anonymous Interview Candidate in Austin, TX
    Application Details

    I applied through a recruiter. The process took 3 months - interviewed at Facebook in February 2012.

    Interview Details

    The only reason the entire process took 3 months was because I was abroad at the time I started communicating with FB about the role. They were prompt throughout the whole process. I received a call about a week after submitting my resume (via an FB recruiter). The process consisted of an initial phone interview, followed by a writing sample test, and 2 more phone interviews. Since I was not in the US at the beginning of the process, I did one Skype interview and was flown out to Austin when I got back to have 4 more interviews at the office. My last interview was on a Thursday and I received a call on the following Tuesday. Rather than just saying "sorry can't offer you a position," the recruiter actually explained which questions indicated to the team that there might not be a match.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  3. 2 people found this helpful  

    Online Sales Operations Interview

    Anonymous Interview Candidate  in  Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    I applied through a recruiter. The process took 2 weeks - interviewed at Facebook in July 2011.

    Interview Details

    Interview experience was good. I felt as though i had the job when I left, but I guess I was wrong. They were interviewing several people on the same day. I could hear conversations in other rooms which made me feel uncomfortable during the in person interview. I found it distracting.

    Interview Questions
    • What advertising or product offering do you think Facebook should create next?   View Answers (2)
    No Offer
    Neutral Experience
    Average Interview
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  5. 1 person found this helpful  

    Platform Operations Analyst Interview

    Anonymous Interview Candidate  in  Austin, TX
    Anonymous Interview Candidate in Austin, TX
    Application Details

    I applied through college or university. The process took a day - interviewed at Facebook in November 2010.

    Interview Details

    My school sent out an e-mail about the jobs available at Facebook and a link to the school's job database site. We were required to answer a few short essay questions like explaining how to use certain features on Facebook and what we would change, along with our resume. (It was to test our writing skills.)

    Less than a week later, I got a call from my school's career center saying I needed to schedule for an interview in a couple of days.

    At the interview, I was incredibly nervous. It was my first interview, and I had no idea what the job entailed. The job description was vague.

    The interviewer was changed at the last minute. HR was supposed interview me, but the manager of platform operations (if memory serves me right) decided to interview everyone that day, so that made me even more nervous. She asked me probably 25-30 questions, and I felt like we were having a staring contest. After every answer I gave, she would stare at me stone-faced for several seconds until I said,"That's it," before typing my answer down in her notes. Very awkward experience.

    By the end of the interview, I realized I was (unfortunately) overqualified for the job. It also turned out to be a non-technical position with no room to move up. We ended things on a good note once I started asking her questions about her experience at Facebook. She warmed up quite a bit.

    One thing I can tell people to make sure they do is: always compliment or have positive things to say about Facebook. Obvious advice, but they really like it. Oh, and don't mention Google or any other company at all, unless they ask who their rivals are. Even mentioning "'googling' something" seemed to make my interviewer cringe. (I made some rookie errors, since it was my first interview.)

    I'd say the difficulty of the questions was about average, but the non-stop staring made the interview even harder as I had to maintain constant eye contact.

    Interview Questions
    • What can Facebook do in order to improve and expand its user-base? (Particularly with the elderly.)   View Answer
    No Offer
    Neutral Experience
    Difficult Interview
  6.  

    User Operations Analyst Interview

    Anonymous Interview Candidate  in  Menlo Park, CA
    Anonymous Interview Candidate in Menlo Park, CA
    Application Details

    The process took 4+ weeks - interviewed at Facebook in January 2012.

    Interview Details

    3 online questions - easy
    phone interview - easy
    another phone interview -easy
    on site interview - met 4 people in 2 hours - easy to hard....

    it's fun after all.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  7. 5 people found this helpful  

    User Operations Analyst Interview

    Anonymous Interview Candidate  in  Austin, TX
    Anonymous Interview Candidate in Austin, TX
    Application Details

    The process took 2 days - interviewed at Facebook in December 2010.

    Interview Details

    Interviewing with Facebook went very smoothly.

    Three current employees and one manager asked a series of questions focusing on working as a team, challenges that you have overcome in the past, and what kinds of activities put you in the "zone."

    Facebook interviewers are very open to letting you highlight your strengths, and how that would fit in well with the company's goals.

    Interview Questions
    • Describe a moment where you showed leadership on a team.   Answer Question
    Negotiation Details
    Yes, you are able to negotiate salary, starting times, and any personal circumstances, such as taking a vacation soon after starting.

    My advice is to be friendly and flexible, but do not be afraid to make a compelling case for your own interests in the negotiation process.
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    User Operations Analyst Interview

    Anonymous Interview Candidate  in  Austin, TX
    Anonymous Interview Candidate in Austin, TX
    Application Details

    The process took 2 days - interviewed at Facebook in October 2011.

    Interview Details

    Very casual interview. The process was done through my university and it began with a "coffee hour" the day before to meet some of the recruiters and talk a bit more about the company. The interview was very laid-back and asked basic questions about my resume and experiences. Interviewer was very friendly and I was told I didn't need to dress up, which I of course still did.

    Interview Questions
    • Tell me about your experience as a club leader at your school?   View Answer
    No Offer
    Positive Experience
    Average Interview
  9. 3 people found this helpful  

    Operations Engineer Interview

    Anonymous Interview Candidate  in  Palo Alto, CA
    Anonymous Interview Candidate in Palo Alto, CA
    Application Details

    I applied through a recruiter. The process took 5 months - interviewed at Facebook in December 2011.

    Interview Details

    I was contacted by a recruiter because they found my resume on LinkedIn. I had a quick screening phone interview with the recruiter, before having two technical phone interviews, where we shared a collaborative text document so that they could see what I typed. Each of the two interviews lasted about 45-60 minutes. Finally, I had a somewhat shorter (30 minute) management interview.

    At this point, they decided to fly me to Facebook for on-site interviews. I was passed from my recruiter to a coordinator who organized the on-site schedule. I flew down the night before and left the evening afterwards. All meals, transportation and lodging were paid for or expensed to Facebook.

    The actual on-site interviews were fun. I was given a brief tour by my coordinator, then led into a (very) small conference room with whiteboards. I had four interviews total, with lunch in-between with my coordinator. Each interview was about an hour or so. One was with a manager. One was a coding interview. Two were systems-oriented, since this was an Applications Operations Engineering (aka Site Reliability Engineering, etc.) position.

    Over the next several days, my coordinator was able to share a bunch of feedback from the interviewers. All four interviewers recommended a hire. I was told that there would be two meetings to make a decision. Once with the AppOps team, and once with some higher-ups for final approval.

    I was informed that they would keep my resume on file, but that they wouldn't be making me an offer shortly after the designated time for the second meeting. Though the message also stated that my coordinator would like to chat with me to discuss why they came to their decision, to date we've had trouble scheduling a time. Understandably, I suspect I'm less of a priority for the coordinator now that I'm not a candidate.

    Overall the experience was quite positive and everyone I spoke to was great. Facebook genuinely seems like a great place to work. My only complaints thus far (in chronological order) are:

    1. My recruiter often took a week or more to respond to my messages. Partially (though by no means entirely) as a result of this, the interview process took several months.
    2. I found the CS interview questions, especially those on-site, to be disappointingly easy. This may have been due to time constraints, though.
    3. Because of the lengths of the interviews, I had relatively little time to ask questions of the interviewers. The one exception was my last interview of the day. Because there was nothing but a debrief with my coordinator afterwards, I was able to chat more with the interviewer. This gave me a lot more insight into Facebook, and also resulted in him more strongly recommending a hire.
    4. To date I haven't been able to pin my coordinator down for why I wasn't offered the position.

    Overall, if you're given the opportunity to interview with Facebook, go for it. At the very least, the process is a lot of fun. And maybe you'll get a job at a great company!

    Interview Questions
    • Read in text from a text file or stdin and tally the most common words. Output, in order, the most common words present in the file.   View Answers (2)
    No Offer
    Positive Experience
    Easy Interview
  10. 2 people found this helpful  

    User Operations Analyst Interview

    Anonymous Interview Candidate  in  Austin, TX
    Anonymous Interview Candidate in Austin, TX
    Application Details

    The process took 3 months - interviewed at Facebook in March 2011.

    Interview Details

    I applied online through Facebook's website. I was contacted several weeks later by a recruiter. After an initial conversation with the recruiter, I was required to complete a writing sample online. A few more weeks went by while the sample was being "reviewed." Finally, a phone interview was set up. The questions consisted largely of my experiences working on a team, what I thought I brought to teams, what to do if a team member is not participating, etc.

    All in all, it was an "ok" experience.

    Interview Questions
    • what are your feelings about working on a team?   Answer Question
    • what would you do if a team member was not completing his or her share of the work?   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  11. 2 people found this helpful  

    User Operations Analyst Interview

    Anonymous Interview Candidate  in  Austin, TX
    Anonymous Interview Candidate in Austin, TX
    Application Details

    I applied through college or university. The process took 2+ weeks - interviewed at Facebook in April 2011.

    Interview Details

    There were many steps to their interview process: interview at the university career services, an easy written test, and two on-site interviews. Be prepared for all types of behavioral questions and random ones that just test how you think (ie. if you could be any animal what would you be). In the end, it just wasn't a good fit. I liked half of the people I met, and disliked the other half.

    Interview Questions
    • What previous experience has led you to apply for this specific position?   Answer Question
    No Offer
    Positive Experience
    Average Interview

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