Family Video
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Family Video MIT (Manager In Training) Interview Questions & Reviews

Updated Feb 3, 2014
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Interview Experience 

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Interview Difficulty 

15 candidate interviews Back to all interview questions
Relevance Date Difficulty
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No Offer

Negative Experience

Very Easy Interview

MIT (Manager In Training) Interview

MIT (Manager In Training)
Indianapolis, IN

I applied online and the process took 3 weeks - interviewed at Family Video in January 2014.

Interview Details – It's time to share the worst interview I have ever been in!

I applied online for a store in Indianapolis. I met with the Manager, Assistant Manager, and current Manager in Training. I was impressed with all three of them and was excited to meet the Carla, the District Manager in Indianapolis for the final interview. While none of my other interviews had been longer than 15 minutes, I was expecting Carla to be a little more professional. I was shocked when the interview was over after only 16 minutes.

We shook hands and sat down in the video game section for my interview.
She verified that I had been told about the manager in training program and that MIT was the position I was most interested in. Once I confirmed that, she slightly shook her head and said she wished the store managers wouldn't have told me about this position since I have no experience. She let me know that a great personality doesn't make you able to work in retail. She has been in retail for almost 12 years and know what it takes. She let me know that I would have to prove myself. After being thrown off by those comments we kept going.
I asked if I could start out as part time until I could prove myself. She responded with the most inappropriate comments I have ever heard in a professional setting; "If hired, you will only be part-time. Which is minimum wage and a maximum of 28 hours. We can't offer more hours because of Obamacare, so you can thank Obama for that."
I was done with this interview. Politics have no place in a business setting, especially not an INTERVIEW!
We shook hands and I got up and left. I knew then I had no intention of working for Family Video under Carla as my DM. Whether I support our President or not, I knew that this was a terrible business practice.

Maybe she would have offered me a job if I had shown interest in her Obamacare remarks. I'd rather be unemployed than get a job becuase of inappropriate behavior in an interview.
I didn't share my political beliefs because of her views being the same or different from mine, but because it is wrong to do in a professional setting. She might have 12 years of retail experience, but has no skills in a professional setting.

I knew I would start out at part time earning minimum wage, and was willing to until I met Carla.

Interview Question – It was a difficult and unexpected interview.   View Answer

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Accepted Offer

Positive Experience

Difficult Interview

MIT (Manager In Training) Interview

MIT (Manager In Training)
Oklahoma City, OK

I applied in-person and the process took 1 week - interviewed at Family Video in September 2012.

Interview Details – I was driving through town and, on a whim, decided to apply. They explained that the Manager in Training position came with relocation, which I SORELY needed. After the initial Store Manager interview, I was to take a written test that took about 50 minutes. A combo of math, spelling, organizing skills you need to demonstrate in order to do the job well. After that I had an interview with the DM and then the RM. Once that happened, I was hired!

Interview Question – What makes you feel like you could be a benefit to this company?   Answer Question

Negotiation Details – No negotiation, Starting pay 26,000 / year.

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Declined Offer

Neutral Experience

Easy Interview

MIT (Manager In Training) Interview

MIT (Manager In Training)

I applied online and the process took 2+ weeks - interviewed at Family Video in July 2013.

Interview Details – Like most reviews here, the first interview is in store in the aisle next the the restroom with 2 chairs. Very informal but it's okay. Basic questions (more about your personality than actual behavioral questions) and from there I went to take the infamous test. The big thing is to answer the ones you know and skip the long and tedious ones till the end. I forgot what they said was the passing percentage is but I passed. Few days later I met with the actual DM and later the RM, still basic questions (actually very similar to the SM questions). They called back and offer me the job but...

Interview Question – None really, really basic.   Answer Question

Reason for Declining – No relocating assistance

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Declined Offer

Negative Experience

Average Interview

MIT (Manager In Training) Interview

MIT (Manager In Training)
La Porte, IN

I applied in-person and the process took 6 days - interviewed at Family Video in September 2012.

Interview Details – Went through all interviews and test, which I scored high. After all interviews, and taking my 18 years of management experience and proven track record in account, the manager called to offer me a MIT position at 8.25 hr. Highly insulted and upset that they made me go through a screening process fit for a corporate position in Chicago and then offer me such a sad wage.

Interview Question – Why is it such an incredibly long process, if they are paying people 8.00 hr, who are just going to leave when they get a better pay anyway? Doesn't this company care about turnover?   Answer Question

Reason for Declining – I wouldn't be able to pay my Nipsco bill with what they offered.

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No Offer

Positive Experience

Easy Interview

MIT (Manager In Training) Interview

MIT (Manager In Training)
Jacksonville, IL

I applied in-person and the process took 7+ weeks - interviewed at Family Video in March 2012.

Interview Details – Friendly interviewers with positive attitudes about their experiences with Family Video.

Interview Question – Where do you see yourself in 5 years?   Answer Question

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Accepted Offer

Neutral Experience

Average Interview

MIT (Manager In Training) Interview

MIT (Manager In Training)
Newton, KS

I applied through an employee referral and the process took 2 weeks - interviewed at Family Video in March 2010.

Interview Details – The interview is pretty easy, they look for fun, freindly, outgoing personality. Make sure that you dress proffessional, even to go ask about an application in store. The test is pretty tough, I've seen a lot of people not take it seriously and fail. Its like a mini SAT, so be ready for that.

Interview Questions

Negotiation Details – Be ready to get low-balled. They will offer you a low amount and see if you take it. If you are a good applicant and hold out, they will call you back and offer you a higher amount. Its a gamble though so good luck.

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No Offer

Neutral Experience

Easy Interview

MIT (Manager In Training) Interview

MIT (Manager In Training)
Youngstown, OH

I applied online and the process took 2 weeks - interviewed at Family Video in August 2011.

Interview Details – I filled out a basic online application and attached a resume for a management position. The very next day, the manager of the local store I applied to contacted me. We scheduled an initial, in-person interview for later that week. I arrived dressed in a suit and interviewed with her at the counter. The interview was really just a screening with ridiculously easy questions, it lasted less than 10 minutes. She later explained about the MIT position; it starts on an hourly basis that equates to $26,000/year, then becomes a salaried position at $28,000/year, then one is assigned their own store and can expect something in the $30,000+ range, depending on volume (managers receive 1% commission for each sale). She was clear that the position would involve moving in order to operate your own store.

Next, we scheduled a time for the intelligence test. It consisted of 8 sections timed anywhere from 4-11 minutes. It took about an hour, and contained alphabetizing tasks, reading comprehension, spotting the differences between 2 similar lists, and arithmetic problems. I think the arithmetic problems also test prioritization, as you can't possibly finish it all.. they simply take too long (questions like: 986 x 1248 or 'find the square root of 1207). You need to complete the easy ones first to maximize your score.

We scheduled an interview at a different store in the district the following week. I was to meet with the District Manager. This store was busier, and had a tanning salon attached to the building. We interviewed in the aisles and this one took about 12 mins. Despite interviewing in the aisle, the manager was personable and professional. He wore a shirt and tie, with no jacket. A suit would definitely be appropriate for a candidate to wear here. He asked some standard questions, and explained that he'd be contacting those who are going to move forward to the next step (ie. get hired) by Monday (this was a Friday interview).

I never got a call.

Interview Questions

  • Store manager: Is there someone who acted as a mentor for you along the way?   Answer Question
  • Store manager: What do your parents do?   View Answer
  • District Manager: What are your hobbies?   View Answer

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Accepted Offer

Neutral Experience

Difficult Interview

MIT (Manager In Training) Interview

MIT (Manager In Training)
Fulton, MO

I applied in-person and the process took 3 weeks - interviewed at Family Video in June 2011.

Interview Details – You get a call to set up an in store interview with the store manager. That is pretty brief and he/she discusses the position and then let's you know how the interview will go.

After that you take the skills test. It is pretty hard because it is timed and you cannot use a calculator. You are asked to compare identical lists of customer details to identify discrepancies, do some filing exercises, spell checks on words, and a LOT of math.

The last interview is with the district manager and that is more intense, in the sense that it gets down to more details about why you want the position and what movies you watch etc.

The last phase is instore training. The first day of training is with the district manager.

Interview Question – Who's your favorite actor/actress and can you name 5 movies they have been in?   Answer Question

Negotiation Details – I didn't personally negotiate for anything. They give pretty fair wages and have benefits.

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Declined Offer

Neutral Experience

Very Easy Interview

MIT (Manager In Training) Interview

MIT (Manager In Training)
Akron, OH

The process took 4 days - interviewed at Family Video in February 2011.

Interview Details – The whole process seemed way too simple and kind of sketchy. I went to the counter and had a "one-on-one" interview that was pretty much like talking with a receptionist at the counter. The lady told me she really liked me and that I had a great chance after literally only 5 minutes of talking.

Interview Questions

Reason for Declining – I would have been in charge of an entire store for an offer of about 30,000 dollars, which was not enough

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Accepted Offer

Negative Experience

Difficult Interview

MIT (Manager In Training) Interview

MIT (Manager In Training)

I applied in-person and the process took 1+ week - interviewed at Family Video in September 2012.

Interview Details – I walked in and got an application. I was not called back, so I went in and dropped off my resume asking them to reconsider. They were impressed and scheduled an interview right away. First interview was easy. Just show them your outgoing personality and how you put customers first. They ask lots of personal questions. Then I was scheduled to take the test. The test is ridiculously hard. It had 8 sections, all timed. You have alphabetize, correct spelling errors, do math problems, word math problems (all without a calculator), and know synonyms. To pass, score a 70% or higher. After you pass the test, you move on to the 2nd interview. You want to prepare by having lots of examples of past achievements. They want to see leadership and great customer service. If you pass, you get scheduled for 3rd interview. It was easy, similar to first interview. Prove to them that you are willing to relocate.

I was lucky and got hired in like a week because all the managers just happened to be traveling down to my town. Normally it can take weeks because you have to wait til the Regional Manager can come down for their monthly visit.

Interview Question – Give me examples of when you were a leader and how you handled it.   Answer Question

Negotiation Details – I never made it to the negotiation phase, I decided to leave the program before that stage because it was so disorganized.

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