Family Video

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Family Video Sales Associate Interview Questions & Reviews

Updated Apr 13, 2014

Getting an Interview  

84%
15%

Interview Experience  

15%
53%
30%

Interview Difficulty  

Average Difficulty
15 candidate interviews Back to all interview questions
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No Offer

Neutral Experience

Very Easy Interview

Sales Associate Interview

Sales Associate

I applied online and the process took 4 weeks - interviewed at Family Video in March 2014.

Interview Details – Applied online and was called back a few days later for an interview. I was interviewed by the manager in one of the aisles of the store, not an office or anything. The manager was very nice and asked basic questions like, "Tell me about yourself." No hard questions at all, it was about a five minute interview. She told me after this interview I have to meet with the district manager, which she said could take up to three weeks and if I don't hear back from her by then she said to, "Definitely call her back." I waited three weeks and called back. She answered and said that they had already picked another candidate. I sort of feel dumb now thinking everything went very well and that she really liked me and just thought that was a normal process. If you are desperately in need of a job (like I am) do not wait around for them, even if they made you feel like they really liked you.

Interview Question – Nothing difficult, asked about myself and past job experience.   Answer Question


No Offer

Negative Experience

Average Interview

Sales Associate Interview

Sales Associate
Oklahoma City, OK

I applied online and the process took 4 days - interviewed at Family Video in January 2013.

Interview Details – I've been interviewed by the company more than once. They'll call anyone that applies in for an interview, seeing as they are always hiring. After the first interview you may be chosen to come in for a math quiz, the quiz is sectioned and timed and there was one other person there doing it as well so it almost felt like a competition of sorts. The place is very clean cut and old fashioned, so it seems. All of the employees seem to be required to wear business casual attire. (It's a video store!) No long hair if you're a guy, no facial hair. They don't seem to care about prior experience when it comes to movies, which they should. They will ask you multiple questions that don't even apply to work in general. I've made it past the math test, but never past the DM interview after it.

Interview Question – Who is your greatest influence?   Answer Question


No Offer

Negative Experience

Easy Interview

Sales Associate Interview

Sales Associate
Appleton, WI

I applied online and the process took 3 days - interviewed at Family Video in December 2013.

Interview Details – I was called within a week after applying online. The interview took place in the middle of the store with two chairs set up in the middle of an aisle. It was very loud and somewhat difficult to focus with all the televisons blaring all over the store. After the interview I was told I would receive a call later that evening. I never did so I waited a few more days and called the store. I was told by an employee that they would contact the manager. It's been about two weeks since the initial interview and I still haven't heard anything. I'm not impressed.

Interview Question – What was a turning point in your life?   Answer Question


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No Offer

Neutral Experience

Sales Associate Interview

Sales Associate

I applied online and the process took 2 weeks - interviewed at Family Video.

Interview Details – Applied online, waited a week and went in to see what was going on. The manager wasn't there so I came in the next day when he was there and gave me an interview the next day. After the interview, I took their competence test that they give. After that test I had an interview with the district manager.

Interview Question – How would your friends describe you?   Answer Question


No Offer

Neutral Experience

Average Interview

Sales Associate Interview

Sales Associate
Marion, OH

I applied online - interviewed at Family Video in August 2013.

Interview Details – interview was short and sweet...about 10 minutes. one on one withthe manager, two chairs,in the video game section.

Interview Question – as simple as is sounds, the most difficult question was,"tell me about yourself."   Answer Question


1 person found this helpful

No Offer

Neutral Experience

Difficult Interview

Sales Associate Interview

Sales Associate

I applied online and the process took 3 weeks - interviewed at Family Video in August 2013.

Interview Details – I submitted my application online, and by the next day I got a phone call to set up an interview with the store manager.

I had the interview within that same week, we went to the game section of the store, customers were around us, it was a semi-laid back interview. The basic questions were asked 'Where do you see yourself in 5 years?' 'Why did you apply here?' 'What is your work experience?' 'Why would you be a good fit for this job?' The process was extremely short, about 10 minutes. Then the manager explained that I would take 'a simple test' and depending on whether or not I passed it they would go from there. She told me that the test would take about 45 minutes and would need to be scheduled, and it would just have basic math and reading on it.

I was scheduled to take the test about a week later. When I came in I was handed 3 pieces of scratch paper and two pencils, brought to a computer, told that the computer is 'a little outdated' so you can't use the backspace key to delete any errors you would have to highlight and press the delete key.

This 'simple test' is not simple by any means, there are 8 sections.
In one section you have to read two almost identical bits of information and count how many single character errors there are. There are about 20 of these sentences, and you get 4 minutes. Once the time is over the computer automatically moves you along.
Another was about filing, you got about 50 names and had to assign them to the right folder number based on the first few letters also timed.
Another was about finding the misspelled words and correcting them. There were about 20 of them, they were all about 6-10 characters long and it was also timed.
Another was math that if you weren't fresh out of school you would have repressed it. It was basic adding and subtracting of about 4 different amounts, multiplying with fractions and decimals, getting square roots of numbers like 4203, percentages of fractions, and long division.
Another was boxes of 4 numbers up and down and side to side, the last row and column were supposed to be the answers if you added the numbers in those lines and you had to find what number was wrong. There were about 20 of these timed at maybe 6 minutes I don't quite remember.
Another was reading paragraphs with instructions and laws then answering questions about the fine details of the material.

After taking the test I was told I would be called back the next day to be told how it went. I passed and I set up an interview with the regional manager, which was surprisingly was 2 weeks later. The same exact questions were asked during the interview, held in the same way, just a different person. Both people were friendly, both people acted like we got along very well, and yet I got told the dreaded words of "I have another interview scheduled after this one today. We're hiring multiple people, I'll call you back regardless of whether you get the job or not." I was hopeful as the interviews both went well from my perceptive, both were fun and light beat. But it's now a couple days later and I have yet to get a call.

Interview Question – Who is your role model.   Answer Question


No Offer

Neutral Experience

Sales Associate Interview

Sales Associate

Interviewed at Family Video

Interview Details – Had an initial interview with the manager. Then was scheduled to take a test that was definitely too difficult for a job at a video store which I barely passed then met with the district manager. They asked basic questions like "What's your greatest achievement?" and "What was a turning point for you?" They really want someone who is super energetic.

Interview Question – Who's your biggest mentor?   Answer Question


No Offer

Negative Experience

Difficult Interview

Sales Associate Interview

Sales Associate
Akron, OH

I applied online and the process took 5 days - interviewed at Family Video in April 2013.

Interview Details – had first interview with store manager who was polite but asked strange questions that were more about my personality than my work experience. obviously she did not even look at my application. she asked me to come in next day to interview with her assistant. he said it was for a second opinion. not sure why. but i did and he asked me similar questions but was mostly a waste of time. waited 2 days and came in to take test. prepared a little beforehand from reading reviews on here. im a junior in college for advertising at a great university, and this test was still ridiculous. ive worked in retail since my senior year of high school, and i obviously can work in a clerk job. the math test was ludacris. there was no way you could do it without a calculator. the spelling and reading was easy. but there was also math WORD problems that were insane.
i did not pass and he said he would give my app to his district manager. if he wants to, he can hire me anyways but i doubt he will care.
this is completely stupid.

Interview Question – Describe yourself in 3 words   Answer Question


No Offer

Negative Experience

Very Easy Interview

Sales Associate Interview

Sales Associate
Maumee, OH

I applied in-person and the process took 1 week - interviewed at Family Video in April 2008.

Interview Details – I applied in-store and the next day was called for an open interview at a nearby hotel and the interview went great! The people were friendly and inviting. The next day I got a call to come in for an easy assessment test. I thought, "No problem". Little did I know it was 5 sections that were timed, (5 minutes), and included long division, calculations, fractions all that in 5 minutes! everything else I got a 100% on but because I can't do what I do NOT consider "easy math" in 5 minutes I didn't get to move on to meet the district manager. I know for a fact the employees don't use that math there. They only have to add or subtract and they use calculators at that! They missed out!

Interview Question – the interview questions are all pretty easy, just asking about you   Answer Question


No Offer

Neutral Experience

Difficult Interview

Sales Associate Interview

Sales Associate
Des Moines, IA

I applied online and interviewed at Family Video.

Interview Details – The hiring process is a 3 step process. 1st is with the general manager, 2nd is the skills assessment, then the last part is another interview with the district manager. If you pass the first interview then you proceed to the next step which is the test. The test contains comprehension (reading), then basic math which leads into algebra, (fractions,division,multiplication,etc.), spelling, then alphabetizing. It seems more like a ACT. (Sort of tough). Each section is timed. You have to get 70% in order to pass. Once you pass that, it leads into the third step. Which is 1 step closer to employment. I just took the test today so I'm still waiting on the call. (: Good luck!

Interview Question – What is something you feel you need to improve on?   Answer Question

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