Farmers Insurance Group

  www.farmers.com
  www.farmers.com

Farmers Insurance Group Customer Service Representative Interview Questions

Updated Nov 19, 2014
Updated Nov 19, 2014
4 Interview Reviews

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Customer Service Representative Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Interview Details

I was contacted by a recruiter through email to set up an introductory interview. When I arrived, I interviewed with another career development member. It was a short interview and e basically wanted to find out what I was in the market for. The offers they had available were entry level. However, he was speaking to me about an Agent position which I was not interested in at the time.

Interview Questions
No Offer

Other Interview Reviews for Farmers Insurance Group

  1. 1 person found this helpful  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I went to a career fair and got the chance to talk to one of the recruiters. The following week I received a phone interview. The phone interview was based on all behavioral questions. It totally took about 15 minutes.

    Interview Questions
    • Describe a stressful situation at work and how you handled it.   Answer Question
    No Offer
  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Oklahoma City, OK
    Anonymous Interview Candidate in Oklahoma City, OK
    Application Details

    I applied online. The process took a weekinterviewed at Farmers Insurance Group in December 2012.

    Interview Details

    I applied online through and had to take tests. I was then contacted by a recruiter who asked me several situational type questions. Afterwards, I was brought in as a group with other applicants. We all individually interviewed with a couple of different supervisors, who asked similar questions to the recruiter. After the interview, I listened to calls. The next day, I was alerted that I wasn't the the type of person they were looking for.

    Interview Questions
    • The questions weren't difficult. They're very much aimed at trying to get a specific type of personality for the work.   Answer Question
    No Offer
    Average Interview
  3.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took a dayinterviewed at Farmers Insurance Group in August 2010.

    Interview Details

    Just trying to hire as many warm bodies as soon as possible. It was through a job fair with them. It was just a 10 min face to face interview that they had too many high expectations for the type of positions that they were hiring for. Everyone needed a college degree for a call center job.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview

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