Farmers Insurance Group Customer Service Representative Interview Questions & Reviews

3 interviews

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Customer Service Representative Interview

Anonymous Employee
Anonymous Employee
Interview Details

I went to a career fair and got the chance to talk to one of the recruiters. The following week I received a phone interview. The phone interview was based on all behavioral questions. It totally took about 15 minutes.

Interview Questions
  • Describe a stressful situation at work and how you handled it.   Answer Question
No Offer

Other Interview Reviews for Farmers Insurance Group

  1.  

    Customer Service Representative Interview

    Anonymous Employee  in  Oklahoma City, OK
    Anonymous Employee in Oklahoma City, OK
    Application Details

    I interviewed online. The process took 1 week - interviewed at Farmers Insurance Group in December 2012.

    Interview Details

    I applied online through and had to take tests. I was then contacted by a recruiter who asked me several situational type questions. Afterwards, I was brought in as a group with other applicants. We all individually interviewed with a couple of different supervisors, who asked similar questions to the recruiter. After the interview, I listened to calls. The next day, I was alerted that I wasn't the the type of person they were looking for.

    Interview Questions
    • The questions weren't difficult. They're very much aimed at trying to get a specific type of personality for the work.   Answer Question
    No Offer
    Average Interview
  2.  

    Customer Service Representative Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    The process took a day - interviewed at Farmers Insurance Group in August 2010.

    Interview Details

    Just trying to hire as many warm bodies as soon as possible. It was through a job fair with them. It was just a 10 min face to face interview that they had too many high expectations for the type of positions that they were hiring for. Everyone needed a college degree for a call center job.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview

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