Fido

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Fido Interview Questions

4 Interview Reviews

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  1.  

    Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1+ weekinterviewed at Fido.

    Interview Details

    Got an interview at the corporate location. Asked about sales experience, education and goals for the future.

    Interview Questions
    No Offer
  2. 1 person found this helpful  

    Customer Retention Representative (Part-time) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Fido.

    Interview Details

    Applied online at first. Then I got an email within a few days to complete a survey/questionnaire. It took me about 30mins in total. Questions started off general about experience and background related info. Then it was more like a personality/ability test. Afterwards, there's like a "test", where you have to work on some virtual simulations and pretend to be a call-center rep.

    I got a call from the HR after 1-2 weeks. Because the position required a 11weeks of full-time training, if you can't do it, then you get filtered out and won't be hired. I had to call her back after I confirmed I could push back school for a few months. She gave me a phone interview on the spot when I called back. There was a situational question about how i would deal with angry customers when the system is down. That was unexpected (not in a bad way) and made the whole phone interview experience actually pretty fun. The interviewer used all my answers to add on to the original situation and to asked what I would do if more problems arose based on the situations we formed together. It was difficult, but really interactive and different.

    Position seems pretty awesome as an entry-level like position: ~$16 per hour to start (~$17 an hour after 6pm); "Tribe-like" teams and team leaders; benefits and discounts.

    Too bad I wasn't offered the opportunity. But I'm really grateful that they didn't leave me hanging and sent me an email by the end of that week to let me know about their decision.

    Interview Questions
    • What would your previous manager say is your greatest weakness.   Answer Question
    No Offer
    Positive Experience
    Difficult Interview
  3.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a dayinterviewed at Fido in May 2012.

    Interview Details

    I emailed my resume along with a cover letter. The manager called me for an interview. I went in the store. He interviewed me right in the store. There were a lot of personality questions, strengths and weaknesses, and customer situational questions. He asked about hours of availability and pay. Towards the end, he asked me to sell him a pen.

    Interview Questions
    • Can you describe a time where you have really pissed a customer off, and how did you handle it?   Answer Question
    • Sell me this pen.   Answer Question
    No Offer
    Neutral Experience
    Average Interview
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  5.  

    Customer Services Representative Interview

    Anonymous Interview Candidate in Montreal, QC (Canada)
    Anonymous Interview Candidate in Montreal, QC (Canada)
    Application Details

    I applied online. The process took a weekinterviewed at Fido in July 2011.

    Interview Details

    An HR staff called for a short interview.

    Then face to face interview.

    The interview mostly focused on sales skill.

    Interview Questions
    • How to sell a pen.   Answer Question
    • Rollplaying.

      The interviewer is a difficult customer, the interviewee need to respond for serveral situations.
       
      Answer Question
    No Offer
    Neutral Experience
    Average Interview

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