Fiserv Interview Questions

Updated Aug 29, 2014
Updated Aug 29, 2014
52 Interview Reviews

Interview Experience

Interview Experience

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  1.  

    Technical Support Analyst Interview

    Anonymous Interview Candidate  in  Lake Mary, FL
    Anonymous Interview Candidate in Lake Mary, FL
    Application Details

    I applied through a recruiter. The process took 2 months - interviewed at Fiserv in June 2014.

    Interview Details

    First interviews went great I was the "man for the job", having a great deal of previous experience with the product in question. Took over a month to find out the position was not even approved. Baited/switched to interviewing for two other positions. Interviews went well, but division supervisor didn't even bother to show for last interview of day and left me sitting alone for 45 minutes. No one else bothered to check on me (as promised) in case there were issues. I walked out after the scheduled appointment time had elapsed.

    When recruiters followed up with me, they had the nerve to suggest I consider another position that was available.

    When the positions interviewed for require strict time management and communication components with the clients, and supervisory personnel do not even find it necessary to show up or communicate problems making an appointment in person or through others - big red flags.

    No Offer
    Negative Experience
    Average Interview
  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Saint Petersburg, FL
    Anonymous Interview Candidate in Saint Petersburg, FL
    Application Details

    I applied in-person - interviewed at Fiserv in January 2013.

    Interview Details

    Two step interviews first one with an agent to explain the job and hours of work second one with a manager who explain the difficulties and personality involve for the dedication of the jobs

    Interview Questions
    • making sure be able to handle any situation and also handle pressure   Answer Question
    No Offer
    Positive Experience
    Average Interview
  3.  

    Director of Card Production Interview

    Anonymous Interview Candidate  in  Indianapolis, IN
    Anonymous Interview Candidate in Indianapolis, IN
    Application Details

    I applied through other source. The process took 1 week - interviewed at Fiserv.

    Interview Details

    Corporate called me to set up an interview. Their corporate really didn't know much about the Indianapolis location. Had difficulty getting into the facility because they did tell me to be sure to bring my ID, which I should have had but did have to change before I went and forgot to put my billfold in my pants. Corporate set me up with the wrong contact. Met with 4 leaders. Felt like I exceeded their requirements. I followed up as professionally expected. They were not so professional with their whole process and follow-up in letting me know an outcome of the interview.

    Interview Questions
    • Why I left a previous employer. Stated I didn't like a militant management team. I don't believe they liked that response as the regional director may have managed this way.   View Answer
    No Offer
    Negative Experience
    Average Interview
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  5.  

    Senior Developer Interview

    Anonymous Interview Candidate  in  Houston, TX
    Anonymous Interview Candidate in Houston, TX
    Application Details

    I applied through a recruiter. The process took 4 weeks - interviewed at Fiserv in March 2014.

    Interview Details

    This company by far the weirdest company, it seems that the hiring manager, HR personnel and recruiter don't communicate well with one another. recruiter tell me one thing, hiring manager told me another. even hiring manager told me one thing, next week she told me something else. On the first phone interview she told me it is 85% production support and only 15% development. A week later she called me back saying it is a missed understanding on my part. Then we moved on to next in-person interview with manager and 2 technical individuals. The technical individuals seem to expect candidate to know-it-all. stupid questions like these being asked frequently "What are the differences between MVC 2 and MVC 3.5?" I really want to go like this "MVC 3.5 is newer" LOL. They like to brag about how critical their work is, how sharp their people are, I thought it is kinda of amuse when the manager said "our people are pretty sharp, as the result other group keeps steal our people." What?? you loose people because you are an A__. How hard is is it to understand LOL. Anyway do some research on your own about what other people say about fiserv before you do decide if it is a right company for you..good luck!.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview
  6. 1 person found this helpful  

    Human Resources Director Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Was asked in twice to interview, interviewed with 5-6 people each time. The same questions were asked of me over and over. Then I never received any feedback from them. If their hiring practices are any indication of how it is to work at this company, I would stay away.

    No Offer
  7. 1 person found this helpful  

    Senior Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1+ week - interviewed at Fiserv.

    Interview Details

    HR is pretty disorganized. Had an initial screening phone interview scheduled and the HR rep did not call at the agreed upon time. I received an email two days later that she got called into "emergency meetings" and that "blew up her schedule". She apologized and we re-scheduled.

    After the initial phone screen they wanted me to do four more phone interviews with dept members and the hiring manager. I was emailed an itinerary late in the afternoon with 3 phone interviews setup for the next morning and the 4th the day after. I responded that due to the short notice, I needed to reschedule 1 of the 4 interviews. The first interview on the itinerary was set to occur at 10am the next morning. An HR rep called at 10:15 that we needed to re-schedule that entire day because I didn't confirm to her the previous day. Plus now they needed me to come into the office for 3 in person interviews, but we could still do the 4th over the phone. And they wanted to schedule these on-site interviews for the following day. I discussed with the HR rep several time frames that might work, but due to the short notice I needed to make sure I could get off work and she needed to confirm that the interviewers were available. i was under the impression we would touch base again to set the actual time. Instead the HR rep just scheduled me anyway and sent out an itinerary. I told her that the time she scheduled would not work and she became agitated and combative on the phone when I suggested we re-schedule for the following week. At this point I withdrew my name from consideration.

    No Offer
    Negative Experience
    Average Interview
  8. 1 person found this helpful  

    Business Analyst Interview

    Anonymous Interview Candidate  in  Norcross, GA
    Anonymous Interview Candidate in Norcross, GA
    Application Details

    I applied through a staffing agency. The process took 2 weeks - interviewed at Fiserv in October 2013.

    Interview Details

    Very inflexible and difficult. It was rescheduled 4 times and went from a phone to in person interview without informing anyone on the second try.

    Interview Questions
    No Offer
    Negative Experience
    Difficult Interview
  9.  

    Human Resources Analyst Interview

    Anonymous Interview Candidate  in  Norcross, GA
    Anonymous Interview Candidate in Norcross, GA
    Application Details

    I applied online. The process took 5 days - interviewed at Fiserv in July 2013.

    Interview Details

    Had a 30 min phone screening, where I was then asked to come for an in-house interview that same day (approx. 3 hours later). At the in-house interview, I was belittled, insulted, and flat out disgusted by the personality of who would be my manager. I left the interview with a very sour taste in my mouth, and with no interest to work at Fiserv. No wonder the person I would have been replacing only last in the role for 2 months.

    Interview Questions
    • I was asked for my current company's EBITDA. Considering they are a private company, I felt ashamed I was even asked, considering I have no reason to provide it.   View Answer
    No Offer
    Negative Experience
    Average Interview
  10. 1 person found this helpful  

    Senior Customer Account Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeks - interviewed at Fiserv.

    Interview Details

    I had a phone interview for Sr Customer Account Manager with a person who had only 3 years of Account Management (within CashEdge) and during the phone interview, everything went well. He was very adamant about bringing me in to meet other Account Manager (with minimal years as well). I have over 10 years of experience as Sr. Account Manager.

    The only fault he could find, was my minimal use of XML but said that would not matter because I could catch up within no time.

    I met with the "3 others" and discussed what I could bring to the team. They "seemed" interested especially because of the history I can bring in.

    The hiring manager then, after couple weeks had the recruiter send me the "rejection letter" since he couldn't do it himself.

    Interview Questions
    • During the phone and F2F, there wasn't a difficult question since we had discussed most of the during the phone interview.   Answer Question
    No Offer
    Negative Experience
    Average Interview
  11. 2 people found this helpful  

    Senior Business Systems Analyst Interview

    Anonymous Interview Candidate  in  Frisco, TX
    Anonymous Interview Candidate in Frisco, TX
    Application Details

    I applied online. The process took 4+ weeks - interviewed at Fiserv.

    Interview Details

    Initially the HR Rep called me to discuss the role, including details of the particular line of business that this role would be aligned to. In this case it was the online banking solution that they offer to Credit Unions. The team is located in the Frisco office.

    After that phone call, an hour-long phone interview was scheduled with the Hiring Manager and 3 additional employees (in my case it had to be by phone as I was not as yet relocated to the area. It was a month before my official move). Two were Senior Business Systems Analysts and one was a Lead Business Systems Analyst. The first 30 minutes was just with the hiring manager and the second was with the 3 employees.

    The interview was straightforward. They literally went line by line on my resume asking for examples of how I accomplish the items listed in my current role.

    That said, a couple weeks passed, with no feedback or follow up from HR. I emailed asking for an update. They responded that they would check on the status of the position, however they never got back to me with an update.

    Interview Questions
    • Nothing was difficult or unexpected since all they did was go over the resume. Nothing behavioral was asked. Neither were there any technical questions.   Answer Question
    No Offer
    Neutral Experience
    Average Interview

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