Fiserv Interview Questions

Updated Apr 15, 2015
138 Interview Reviews

Interview Experience

Interview Experience

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138 Candidate Interview Reviews Back to all Interviews

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  1.  

    Workforce Analyst Interview

    Anonymous Interview Candidate in Amherst, NY
    Accepted Offer
    Positive Experience
    Accepted Offer
    Positive Experience

    Application

    I applied in-person. The process took 2 weeksinterviewed at Fiserv (Amherst, NY) in March 2015.

    Interview

    Phone interview then in person interview then an offer. Very smooth process. Recruiting was amazing. Great facility, friendly atmosphere. You must pass a background check, and drug test to complete the hiring process.

    Interview Questions

    • How do you handle challenges?   1 Answer

    Negotiation

    I was. Tell them what you think your worth to the company.

  2.  

    Customer Care Associate (EFT) Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a weekinterviewed at Fiserv in March 2015.

    Interview

    Interview process went pretty smoothly and quickly. I applied online and the next day I received a phone call, where they conducted a quick on the spot phone interview. Nothing to hard just asking if you had time to commit to the job and asked a quick situation based question about time managing skills. After that was over I set up a face to face interview for Monday of next week. Interview was very straight forward, lasted no more than 30mins. Asked about previous jobs and behavioral based questions. Nothing too hard. The recruiter called me the next morning asking if I wanted the job. I accepted. Offer is only contingent upon a drug and background check.

    Interview Questions

    • Name a time when you had multiple things to complete by a certain deadline. What did you do, and how did you meet the deadline?   Answer Question

    Negotiation

    No negotiation. If you work evening shifts you get a 12% pay increase.

  3.  

    Human Resources Analyst Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took 4 weeksinterviewed at Fiserv.

    Interview

    I interviewed with four different people over the course of two weeks: one in-person, one via video teleconference and one on the phone. All were completely open and honest about the job I could be entering. I met with four members of the team that I would be supporting. All appreciated my prior work and were excited for the future.

    Interview Questions

    • All standard questions. Unexpected first interview...initially set for a phone call, but turned out to be a dinner interview.   Answer Question
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  5.  

    Account Executive Interview

    Anonymous Interview Candidate
    Accepted Offer
    Average Interview
    Accepted Offer
    Average Interview

    Application

    I applied through a recruiter – interviewed at Fiserv.

    Interview

    You are asked Standard questions during the HR interview And specific industry questions while interviewing with the hiring manager. Depending upon the position you may interview with the BU executive, Director of operations, or director of sales executive.

    Interview Questions

    • Where do you see the industry trends moving toward?   1 Answer

    Negotiation

    Quick

  6.  

    Senior Software Engineer Interview

    Anonymous Interview Candidate
    Accepted Offer
    Accepted Offer

    Interview

    They have no respect for a candidate or the employees. I wish I had not applied for a job at Fiserv, that was the worst mistake of my career. They have no respect for a candidate or the employees. I wish I had not applied for a job at Fiserv, that was the worst mistake of my career.

    Interview Questions

    • They have no respect for a candidate or the employees. I wish I had not applied for a job at Fiserv, that was the worst mistake of my career. They have no respect for a candidate or the employees. I wish I had not applied for a job at Fiserv, that was the worst mistake of my career.   Answer Question

    Negotiation

    I wish I had not applied for a job at Fiserv, that was the worst mistake of my career.

  7.  

    Senior Software Engineer Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Difficult Interview
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 3 weeksinterviewed at Fiserv.

    Interview

    Pre-screened by in-house recruiter followed by submitting a coding exercise followed by technical phone interviews followed by on-site interviews with several technology leaders. (They flew me to CT for the face-to-face interviews.) Hiring process was very smooth once the offer was extended. Waited for background check to complete and then started work within a week.

    Interview Questions

    • How would you deal with people that are unwilling to change bad processes. (This was a common pain point for every person that interviewed me.)   Answer Question

    Negotiation

    They maxed out the salary offering so that threw in more vacation to sweeten the deal.

  8.  

    Customer Solutions Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took 5 daysinterviewed at Fiserv.

    Interview

    I was looking for a job I could start pretty quickly. Fiserv was running a hiring event for a few training classes they needed to fill. I was able to schedule an interview very quickly. The people interviewing me were very nice, they asked mostly questions from a form. There was no tour our anything like that, the process was pretty quick. I heard back within a couple of days when they made me an offer. The offer was submitted in writing which was good. The interviewers were not necessarily very experienced, or comfortable with interviewing, but that didn't seem to negatively impact my experience. Being for an entry level position, the interview was pretty casual. The HR generalist knew very little about the products I would be supporting, and I wasn't interviewing with the people I would be working for, which surprised me. Basically, I started the job not knowing anything about the job except that it was inbound phones.

    Interview Questions

    • Tell me about a time where you didn't handle something well, and what you learned from the situation going forward.   Answer Question

    Negotiation

    There was no negotiation. I was given a choice of start dates, which also determined which product I would be supporting.

  9.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience
    Average Interview
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 3 daysinterviewed at Fiserv.

    Interview

    Interviewing for this position consists of questions regarding employment and educational background. Probing questions will be asked if you have never had customer service experience, or have a job history that displays what is called "job hopping" (where you never stay in positions for more than a few months).

    Interview Questions

    • One question that is asked is "Tell me about a time you were asked to do something you didn't agree with."   Answer Question

    Negotiation

    No negotiation.

  10.  

    Managing Client Satisfaction Interview

    Anonymous Interview Candidate in Atlanta, GA
    Accepted Offer
    Neutral Experience
    Average Interview
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 6+ monthsinterviewed at Fiserv (Atlanta, GA).

    Interview

    Very long, over 6 months before a decision to hire was made. Six different interviews. Executive management and senior management change often. Therefore the organization is in constant change.

    Negotiation

    Very long

  11. Helpful (2)  

    Processor Interview

    Anonymous Employee
    Declined Offer
    Neutral Experience
    Declined Offer
    Neutral Experience

    Interview

    Phone interview then onsite interview. Everyone was very friendly. Questions were standard interview questions, not difficult to answer. I heard back within a week regarding their decision. Was offered the job but declined it.

    Interview Questions

    Reasons for Declining

    The pay was too low ($12/hr), and the hours were terrible (6 pm - 2:30 am).

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