Fiserv Customer Care Associate (EFT) Interview Questions

3 Interview Reviews

Interview Experience

Interview Experience

66%
33%
0%

Getting an Interview

Getting an Interview

100%

Interview Difficulty

2.3
Average

Interview Difficulty

Hard

Average

Easy

3 Candidate Interview Reviews Back to all Interviews

Sort: Popular Date Difficulty

1 person found this helpful  

Customer Care Associate (EFT) Interview

Anonymous Interview Candidate in Hickory, NC
Anonymous Interview Candidate in Hickory, NC
Application Details

I applied online. The process took 2 daysinterviewed at Fiserv in September 2010.

Interview Details

went to a job fair in hickory nc. had to have a credit check ran then take a computer assessment. after everything was passed went on to a face to face interview. face to face interview consisted of situation questions. As far when you have been in the situation in the past what did you do. Not a hard interview very personalize .

Interview Questions
  • Tell me about a time when a policy was changed at work and how did you handle the change.   View Answer
Negotiation Details
no.
Accepted Offer
Positive Experience
Average Interview

Other Interview Reviews for Fiserv

  1.  

    Customer Care Associate (EFT) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 2 daysinterviewed at Fiserv in September 2011.

    Interview Details

    Applied online for the job. Got an invitation in my email for the job fair. Went to the job fair passed the 3 skills tests and got asked to come back the next day for a face-to-face interview. Interviewed with a supervisor who asked me questions regarding past work experience and situational questions. Gave a tour of the facility and was told that it would be a few weeks until I was notified if I got the job. Got a call two or three weeks later about the job offer and information about training, when it will start and end, and asked which scheduled I would like. Training started the next two weeks.

    Interview Questions
    • What was something you didn't like about your previous job?   Answer Question
    Negotiation Details
    I didn't negotiate. In this job market I was happy to even get this job so I wasn't too picky. Plus there was a final pay that you couldn't negotiate.
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Customer Care Associate (EFT) Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took 2 daysinterviewed at Fiserv in September 2010.

    Interview Details

    Open House large scale recruiting: Initial interview consists of a credit check and 3 computerized tests. The first 2 are audio tests and based on listening skills. The last test assesses your knowledge of Windows XP. You only need very basic knowledge. If you pass all these you get a 1:1 interview the next day that lasts approximately 45 minutes.

    In person interview begins with a work history and then a series of scenario based questions to answer. The interview ends with a tour of the company building and the interviewer saying you will be contacted by a recruiter.

    Interview Questions
    No Offer
    Neutral Experience
    Easy Interview

Work at Fiserv? Share Your Experiences

Fiserv

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.