Gap Sales Associate Interview Questions

Updated Jul 24, 2015
312 Interview Reviews

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Helpful (1)  

Sales Associate Interview

Anonymous Interview Candidate
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. The process took 2 weeksinterviewed at Gap.

Interview

Pretty generic interview questions that can be prepared beforehand, i.e. greatest strength and weakness, how you deal with difficult situations, etc. I was contacted for an interview and hired within 2 weeks or so.

Interview Questions

Other Interview Reviews for Gap

  1.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ weekinterviewed at Gap in August 2014.

    Interview

    I applied online and received a phone call the very next day. The phone call lasted 5-10 minutes, and just went over a couple basic things from a prior retail job I had. Two days later, I was scheduled for an in person interview. That one lasted about an hour, with the same person who did my phone interview. It was very easy and laid back, but it may have helped that I am familiar with the brand, love fashion, and have several years of retail experience. I had to wait for the required background check to go through. Exactly one week after my in person interview, I got a call offering me the job.

    Interview Questions

    • How would you sell a pair of jeans that you had never seen or even touched until that moment to a customer who was interested?   1 Answer
  2. Helpful (1)  

    Sales Associate Interview

    Anonymous Interview Candidate in Brooklyn, NY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a weekinterviewed at Gap (Brooklyn, NY).

    Interview

    I applied online for The Gap , and the next day I got a call for an interview. The interview was a group interview with at least 20 people, there were three mangers and each one of them asked a question, and everyone took turns answering the question, and they did a little thing where you had to try and remember everyones name in the circle.

    Interview Questions

    • There were no difficult questions. When is there a time when you had to deal with a difficult customer? What is a time you made a mistake and how did you fix it? what is one word that describe you?   Answer Question

    Negotiation

    no negotiation

  3. Helpful (2)  

    Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 1 dayinterviewed at Gap.

    Interview

    I had to keep calling and finally when one of the managers that I needed picked up the phone I was scheduled for an interview at that time. I went in and had a typical interview and was hired on the spot.

    Interview Questions

    • Why do you want to work for Gap? Describe your sense of style? Who influences your style? What qualities can you bring to the Gap? Why should we hire you?   Answer Question

    Negotiation

    No negotiation

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  5.  

    Sales Associate Interview

    Anonymous Employee
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 daysinterviewed at Gap.

    Interview

    I was taken to the back room by the hiring manager and was asked about my experience and very easy questions such as "What is an example of great customer service?". Several employees walked in during in the interview which was very distracting.

    Interview Questions

    • Tell me a time where you worked with a team and was successful? And why.   Answer Question

    Reasons for Declining

    The location was too far from my house and school, and just not worth the amount of gas I would be paying each week.

  6. Helpful (5)  

    Sales Associate Interview

    Anonymous Interview Candidate in Chicago, IL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Gap (Chicago, IL) in June 2014.

    Interview

    I went to the mall, walking store to store to see if they were hiring. As I entered GAP I happened to run into the manager, introduced myself, and asked if they were hiring. They took down my name and number, told me to apply online, and said they will call for an interview in a week. The application process was easy, although I was scared because GAP would be my first job. It gives you a place to put your resume and asks you situation questions. I recommend reading the job requirements before doing the application because they helped me learn GAP goals. After not getting called back for a week, I decided to call to see if the position was still opened. I called at 8:00pm, an hour before closing, and said I was "doing a followup to check the status of my application." The hiring manager was not there so they took down my name and number, and around noon the next day I got a call to come in for an interview. The interview process was definitely interesting. I wore a dress with a cardigan and sandals, and to be honest I feel a bit too dressed up. However the hiring manager told me she loved my outfit and that GAP loves dresses. The questions were simple at first, from "Tell me about yourself?" "What is your avaliability?" "Why did you chose the GAP?" and "Tell me about your previous work experiences." However, I was a bit thrown off when asked to describe and try to sell my outfit to the manager, although I think I did well. I recommend talking a lot about community service even if you don't have work experience, as GAP does a lot to give back. I also read up on policies and things GAP does such as support workers right, women's wages, service and being green. I have to say the biggest curve ball was being asked to grab a walkie, stand in front of the store, and pretend to be an employee. I was terrified and didnt know what to do, so I cleaned, greeted customers, and asked the manager if he needed help as he was walking past with a handful of clothing. Although I thought the interview went well overall, the last part scared me to death. I was told I would be called in a week. I was soooo stressed after the interview, as it had been my first, yet I knew I tried my hardest and felt comfortable with the laid back yet professional work enviroment I had experienced. Thankfully I recieved a call after 6 days asking if I would accept the job for 8.50$ and hour and was invited for orientation the next day. Overall, I feel that GAP is a great buisness with much to offer, even as a first job for younger people. The workers I met have all been kind, funny, and hard-working, and the managers have all been friendly and are not mean or snobby. I cannot wait to start my new job and wish the best in the process for all of you looking this up because you're freaking out as much as I was!

    Interview Questions

    • "Tell me about yourself" "What hours would work for you?" "Why did you chose the GAP?" "Tell me about your previous work experiences" "Try to sell your outfit to me" **"Pretend to be a Gap employee"   Answer Question

    Negotiation

    I settled for 8.50$, did not even try to negotiate.

  7. Helpful (2)  

    Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online – interviewed at Gap in June 2014.

    Interview

    I applies for Gap Kids online, and got a call back about 2 1/2 weeks later. My first interview was with the Assistant Manager, myself, and another applicant. She asked us to interview each other for 3 minuets, so definitely look at some interview questions before going in. This interview lasted about 30 minuets. At the end of the interview, the Assistant Manager asked us to come in the next day to have a second interview (mine was one on one with the Manager). The second interview was a lot easier and less nerve-wrecking because it was mostly an overview of the first interview, going over my resume, discussing the job duties, and a few simple questions about availability.

    Interview Questions

    • Explain a time where you worked with an authority figure (boss, teacher, etc.) who you didn't get along with, and one who you did get along with.   Answer Question

    Negotiation

    I didn't negotiate because the starting pay rate was a lot higher than I expected ($9.75/hr.) Note: This job is at Stanford Shopping center so I'm not sure if the pay rate is the same in other locations.

  8. Helpful (1)  

    Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 6 weeksinterviewed at Gap in June 2014.

    Interview

    I applied online and got a call from the store one month later. I went in for an interview that day. The associates who were working seemed nice enough. Overall low-key environment. My interviewer (the hiring manager for the store) was dressed fairly casually, in a Gap maxi dress. In this particular store the interview was very informal and friendly.

    Interview Questions

    • There were few questions and all of them were very easy. Availability, previous retail experience, "Why do you want to work here?"   Answer Question
  9. Helpful (1)  

    Sales Associate Interview

    Anonymous Interview Candidate in San Mateo, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Gap (San Mateo, CA) in June 2014.

    Interview

    To apply for a job as sales associate for Gap, I first did a lengthy online application that asks usual questions, such as past experience, and then asks you scenario questions and gives you options on how you would handle the situation. It took the store about 3-5 days to call me and set up an interview. The first interview took place at a table in the store, with about 13 other applicants. The group was split in half and the hiring manager went around each person in the group and asked questions about why we like the brand, how we would describe our style, and what we looked forward most to if hired. Then, she described a customer for the group and gave the group 10 minutes to run around the store so each applicant could pick an outfit that best fit the needs of the customer. Then, the group would come back to the table and describe their outfit and why they chose what they did. For the second interview, a smaller group of about 6 people met at the same table and got asked questions by another manager. These included where we had last shopped, reviewing what had been asked in the last interview, and then opened it up for questions. The second interview lasted 10 minutes at most. I was offered a position and salary two days after the second interview.

    Interview Questions

    • The most difficult task was choosing an outfit, but mostly because you were under pressure to choose something unique yet served the same or similar purpose as your fellow applicant's outfits.   1 Answer

    Negotiation

    As a sales associate with little experience, I didn't negotiate at all and it was clear that I was not expected to negotiate my starting wage.

  10.  

    Sales Associate Interview

    Anonymous Employee
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Gap in June 2014.

    Interview

    Went in the store for introduction then applied online. I had an one on one interview with the manager and the interview questions were pretty standard. Mostly about previous work experience and how I would handle difficult situations. However, I didn't find the manager to be very professional. Main reason why I declined the offer. Totally agree with some other comments, the management could be a hit or miss.

    Reasons for Declining

    I didn't want to work for that particular manager.

See What Gap Employees Are Saying

 Current Anonymous Employee

Pros: “Friendly people, good company, great employee discount, and you can move up if you put the work in.”“Friendly people, good company, great employee discount, and you can move up if you put the work in.” – Full Review

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