Geek Squad Interview Questions

Updated Jul 30, 2014
Updated Jul 30, 2014
5 Interview Reviews

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  1.  

    ARA (Advanced Repair Agent) Interview

    Anonymous Interview Candidate in Columbia, MD
    Anonymous Interview Candidate in Columbia, MD
    Application Details

    I applied online. The process took 2 daysinterviewed at Geek Squad.

    Interview Details

    I'm very much over-qualified for any of the Geek Squad positions, but I wanted some part-time work for a little while. I applied online on Sunday and they called me Monday morning. They asked basic questions about the number of hours I wanted, the schedule I desired, my overall level of interest in working for Best Buy on a 1-5 scale, then scheduled me to come in for a sit-down interview with the store mgr (I went in the same day). We sat in the back room and he fired out the typical questions you'll see on this site, such as "Name a time you dealt with an irate customer" ..... "How did you overcome working with a troublesome co-worker" ..... "Tell me about how you went above and beyond for a customer", etc. Just an FYI..... If you can't think of a time it really happened to you, just make something up that sounds good.....tell 'em what they want to hear. The mgr knew I was over-qualified, so he didn't get technical with me at all. He said he had to discuss it with the GM first (who is out of town) and will call me soon.....currently waiting on a call back.

    Interview Questions
    • No difficult or unexpected questions. They're exactly the ones you find on this site. Write them down and answer them on your own before you go in for an interview.   Answer Question
    No Offer
    Easy Interview
  2.  

    Geek Squad Consultation Agent Interview

    Anonymous Interview Candidate in Citrus Heights, CA
    Anonymous Interview Candidate in Citrus Heights, CA
    Application Details

    I applied online. The process took 5 daysinterviewed at Geek Squad in July 2014.

    Interview Details

    Applied on July 13th, contacted via phone on the 15th to schedule appointment on the 17th. No phone interview. On day of interview, was directed to a waiting area for interviews. Interviews were running late and interviewer had many interviews that day :5-6 interviews including mine. Interviewer was quite friendly and made me comfortable during interview in employee break room. Seemed very interested in me but could not hire due to "new minor restrictions" as I am 16. It was my first interview and although I did not get a job offer, it was a very good learning experience.

    Interview Questions
    • The questions are typically scenario questions such as "Tell me a time when you went above and beyond for somebody"   Answer Question
    No Offer
    Positive Experience
    Average Interview
  3.  

    Geek Squad Consultation Agent Interview

    Anonymous Interview Candidate in Anderson, SC
    Anonymous Interview Candidate in Anderson, SC
    Application Details

    interviewed at Geek Squad in July 2014.

    Interview Details

    I am an entry level IT professional and approached this interview as such. I had been reviewing notes from certifications and brushing up on my overall knowledge; all the while bearing in mind that consulting agents were essentially help desk specialists. I likely would not be troubleshooting and replacing parts (technician stuff) as much as I would like. Nevertheless, I thought I'd be ready to wow. From the start, the interview was super informal. Some would view this as nice, but I was mentally unprepared for it. The interviewer seemed clueless as to my resume contents, and I had to provide him with a copy. The impression given was that he would take notes and he and some mysterious group of managers would then review his notes. There were no questions about what exactly I knew or was willing to learn. There was the initial "Why Geek Squad?" which was fair, but the following question pertained to my favorite movie; "fun" questions he called them. There was a couple of situational questions such as "Name a time you worked with a difficult team, and how did you manage?" and things like that. But I was also asked about my favorite cereal. I may sound a little sore because I was not offered. My qualifications include military time as an IT, as well as an internship with Walt Disney Company (They have a focus on your customer service side as well). Overall, I felt the interview was incredibly unprofessional, especially compared to my interviews and employment opportunities since. Maybe I wasn't quirky enough or the typical "geek" that they needed. They did offer me a position that I turned down with best buy, but not as a Geek Squad member. I am a little annoyed about it as I believe I was WAY overqualified for the job. I'm glad it didn't work out to be honest because the pay was absolutely terrible.

    Interview Questions
    • One question that threw me off was "What blogs/magazines are you following and/or how do you keep up with the changing technologies? That was an incredibly fair question and as an aspiring IT professional, I should have had a better answer.   View Answer
    No Offer
    Negative Experience
    Easy Interview
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  5.  

    Special Agent Interview

    Anonymous Interview Candidate in Houston, TX
    Anonymous Interview Candidate in Houston, TX
    Application Details

    I applied online. The process took 2+ monthsinterviewed at Geek Squad in July 2012.

    Interview Details

    I applied for a job in march and got a call in july. The interview was the day after. I had to wait about 30 mins for the manager to come and then the interview started. The questions were typical; what jobs I have had before, what are your strengths, weaknesses.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview
  6.  

    CIA Senior Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 3 weeksinterviewed at Geek Squad in April 2011.

    Interview Details

    They already had someone in mind and the interview was just for HR

    No Offer
    Negative Experience
    Easy Interview

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