Geek Squad ARA (Advanced Repair Agent) Interview Questions & Reviews

Updated Jul 22, 2014
Updated Jul 22, 2014
3 interviews

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ARA (Advanced Repair Agent) Interview

Anonymous Employee  in  Columbia, MD
Anonymous Employee in Columbia, MD
Application Details

I interviewed online. The process took 2 days - interviewed at Geek Squad.

Interview Details

I'm very much over-qualified for any of the Geek Squad positions, but I wanted some part-time work for a little while. I applied online on Sunday and they called me Monday morning. They asked basic questions about the number of hours I wanted, the schedule I desired, my overall level of interest in working for Best Buy on a 1-5 scale, then scheduled me to come in for a sit-down interview with the store mgr (I went in the same day). We sat in the back room and he fired out the typical questions you'll see on this site, such as "Name a time you dealt with an irate customer" ..... "How did you overcome working with a troublesome co-worker" ..... "Tell me about how you went above and beyond for a customer", etc. Just an FYI..... If you can't think of a time it really happened to you, just make something up that sounds good.....tell 'em what they want to hear. The mgr knew I was over-qualified, so he didn't get technical with me at all. He said he had to discuss it with the GM first (who is out of town) and will call me soon.....currently waiting on a call back.

Interview Questions
  • No difficult or unexpected questions. They're exactly the ones you find on this site. Write them down and answer them on your own before you go in for an interview.   Answer Question
No Offer
Easy Interview

Other Interview Reviews for Geek Squad

  1.  

    ARA (Advanced Repair Agent) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 3+ months - interviewed at Geek Squad.

    Interview Details

    I submitted my application online. It was 3 months before I heard anything. I was called in for two interviews before getting the job. The first interview was with the Geek Squad Supervisor and the second was with the General manager. Both were fairly normal interviews. Questions were along the lines of describe a time you were in a leadership position, describe a time you had to deal with a difficult customer and how you dealt with it...

    Interview Questions
    • What do you think you should be paid. Not because I was unsure of what I was worth, but because the next statement was, "Well we can't pay you that much, we start our employees out at $10" (at that time it was $10, now it is less). So don't expect to be paid fairly if you are a real IT professional.   Answer Question
    Negotiation Details
    See most difficult or unexpected question
    Accepted Offer
  2.  

    ARA (Advanced Repair Agent) Interview

    Anonymous Interview Candidate  in  Altoona, PA
    Anonymous Interview Candidate in Altoona, PA
    Application Details

    I interviewed online - interviewed at Geek Squad.

    Interview Details

    Three interviews. One phone interview, one interview with lower management, and one with upper management. Many questions are situation and scenario based, they look more for personality than actual skills.

    Interview Questions
    Accepted Offer

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