Goodwill

  www.triadgoodwill.org
  www.triadgoodwill.org

Goodwill Interview Questions

Updated Nov 20, 2014
Updated Nov 20, 2014
48 Interview Reviews

Interview Experience

Interview Experience

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23%
41%

Getting an Interview

Getting an Interview

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Interview Difficulty

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  1. 2 people found this helpful  

    Retail Sales Associate Interview

    Anonymous Interview Candidate in Buckeye, AZ
    Anonymous Interview Candidate in Buckeye, AZ
    Application Details

    I applied online. The process took 3 weeksinterviewed at Goodwill.

    Interview Details

    First had to apply online and pick a day for a pre-screen interview. After a week, I followed up by asking the store for another interview. Luckily, they were interviewing and I had called and asked once more. They then scheduled me to come in a couple days later and that week I was hired and given information about training.

    Interview Questions
    • What was a time you demonstrated above and beyond excellence?   Answer Question
    No Offer
    Positive Experience
    Average Interview
  2.  

    Cashier/Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Goodwill.

    Interview Details

    I had to submit a resume, and answer some questions online. I then got a call asking me to come in for an interview. At the store before the interview I had to fill out a sheet that had my availability to work on it. Then they took me to a back room where the interviewer asked questions about when and for how long I would be able to work, why I wanted the job, etc.

    Interview Questions
    • They asked a lot of questions about why I put down the availability that I did, which was sometimes kind of hard to answer.   Answer Question
    No Offer
  3.  

    Sales Associate Interview

    Anonymous Interview Candidate in Derry, NH
    Anonymous Interview Candidate in Derry, NH
    Application Details

    I applied online. The process took 2 weeksinterviewed at Goodwill in October 2014.

    Interview Details

    I found out about the job online (Indeed) and applied through their website. I received a call about a week later for an interview. I had felt that the interview went well. Found it odd that I was not asked about my work experience, it was only random "tell me a time when..." questions. The interview was conducted by a manager, but not the store manager. The Store Manager would be making the hiring decision, but was on vacation. I was told I should receive a call from them, regardless if I got the job or not, in a week to a week and a half later.

    At the two week mark I called the store, inquiring about the status and was told by a manager that they would tell the SM that I called and "if she [the store manager] is interested she'll call". I discovered later that I was sent an automated e-mail dated an hour before I called them that the position had been filled.

    I found them to be unprofessional. They could have found a minute to call or let me know when I called that I didn't get the position. I feel like I wasted two weeks waiting on their answer and that if the person hiring had conducted the interview that I would have had a better chance.

    Interview Questions
    • "Tell me a time when you dealt with a person who personally hated you."
      Most questions were slight variations of this. Basically, how do you deal with coworkers who are difficult or don't pull their weight.
       
      Answer Question
    No Offer
    Negative Experience
    Average Interview
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  5. 1 person found this helpful  

    Store Manager Interview

    Anonymous Interview Candidate in Fort Lauderdale, FL
    Anonymous Interview Candidate in Fort Lauderdale, FL
    Application Details

    I applied through other source – interviewed at Goodwill in September 2014.

    Interview Details

    I saw a job fair posting online on the website Indeed.com. I came to the job fair where there were other applicants for different positions signing in. After I signed in I was asked by one of the representatives to fill out an application.After I filled out the application I had a seat and waited to be called. Once called I was greeted by a store manager from a different goodwill store and had my first interview. She was very pleasant and knowledgeable about the company. After interviewing with her I was greeted by the district manager who was quite unorganized and unkempt. She interviewed with me and seemed impressed by my knowledge of retail and said she was very interested and closed the interview with you will be hearing from me in 3 days...two weeks past and she never called. I called her and she seemed very agitated that I made a follow up call, very unprofessional.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview
  6.  

    Sales Associate Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied online. The process took a weekinterviewed at Goodwill in September 2014.

    Interview Details

    I applied online and an interview was schedule a week later. They asked the basic questions (previous work etc.). The guy was nice, I was a minute or two late to the interview but overall it was good.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  7.  

    Computer Instructor Interview

    Anonymous Interview Candidate in Tulsa, OK
    Anonymous Interview Candidate in Tulsa, OK
    Application Details

    I applied online – interviewed at Goodwill in July 2014.

    Interview Details

    The phone call and interview process was very professional and friendly. I never felt uncomfortable, awkward, or nervous. The interviewer was very friendly and courteous. I believe Goodwill would be a great company to work for.

    Interview Questions
    • How did I handle a situation when you were behind schedule or deadline?   Answer Question
    • How do you approach people that are difficult to work with?   Answer Question
    No Offer
    Positive Experience
    Easy Interview
  8.  

    Cashier Interview

    Anonymous Interview Candidate in Pacific Beach, CA
    Anonymous Interview Candidate in Pacific Beach, CA
    Application Details

    interviewed at Goodwill in July 2014.

    Interview Details

    I applied online and was emailed and called back the next day. When I went in for the interview, there were two people there, but only one did the talking. She asked me questions about my ideal job, past experience, and whether I had any management experience. I am definitely "overqualified" by my education for the position, which became more apparent in the interview. I feel like I didn't fit the mold of what they were expecting.

    Interview Questions
    • Nothing difficult, but she asked me if I had management experience, so I'm not sure why that was asked, since I was just applying to be a cashier.   View Answer
    No Offer
    Negative Experience
    Easy Interview
  9.  

    Donor Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    It was very simple and basically hassle free. Background check. The Donor Specialist position is not a management job, so the hiring process for this position was extremely simple. I really don't have any other input, they just want to make sure that a person is physically able to perform this job due to heavy lifting.

    Interview Questions
    • No difficult questions as this is not a management position. The main question seemed to deal with honesty. As a Donor Specialist, especially at an independent location, there's the concern of theft.   Answer Question
    No Offer
  10. 1 person found this helpful  

    Sales Clerk Processor Interview

    Anonymous Interview Candidate in Troy, OH
    Anonymous Interview Candidate in Troy, OH
    Application Details

    I applied in-person. The process took 3 daysinterviewed at Goodwill in June 2014.

    Interview Details

    app for another location called saying they had an opening else where. Went in for interview few days later. Normal question asked, said they had like 8 other people so no clue why they even bother to call me when i app for some where else. Been two month and no call back. See they are hiring for the same job NOT going to reapply.

    Interview Questions
    • Just wanted to know if i could drive and work the hours.   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  11.  

    Donation Attendant Interview

    Anonymous Interview Candidate in Denver, CO
    Anonymous Interview Candidate in Denver, CO
    Application Details

    I applied online. The process took 5 daysinterviewed at Goodwill in June 2014.

    Interview Details

    Applied online, I got a call back within a week. Interview was at the headquarters in Denver. I waited about 20 minutes until I actually got interviewed. The room I was interviewed in wasn't a very appropriate setting, the lady was wearing dirty jeans and a old t-shirt, and the room was filled with junk and there was trash all over place. Wearing slacks and a button up dress shirt was obviously too much for this interview. The questions were straightforward, and about a month later, I still have not received a call back letting me know if I got the job or not. No worries, I've gotten plenty of better job offers since then.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview

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