Goodwill Interview Questions

Updated Jun 30, 2015
204 Interview Reviews

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204 Candidate Interview Reviews Back to all Interviews

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  1.  

    Donantion Center Attendant Interview

    Anonymous Interview Candidate in Dayton, OH
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through other source. The process took 4+ weeksinterviewed at Goodwill (Dayton, OH) in June 2015.

    Interview

    Long and drawn out. I was interviewed in early June and did not know that right after the interview I was chosen, and the supervisor started the paperwork. They just decided not to tell me, until the paperwork had gone through the company.

    Interview Questions

    • No specific questions, there was a checklist that they used, but it was more of a previous life type questions.   Answer Question
  2.  

    Information Specialist Interview

    Anonymous Employee in Los Angeles, CA
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took a weekinterviewed at Goodwill (Los Angeles, CA) in June 2015.

    Interview

    The job is basically a glorified receptionist at a work source center. I sat with the manager in a conference room and she asked me typical job interview questions. She was polite but made it clear what she was looking for in a candidate. She even did part of the interview in Spanish because being bilingual was one of the requirements.

    It was a relatively smooth and pleasant interview and I left pretty confident.

    Interview Questions

    • Are you flexible with work hours?   1 Answer
    • How would you handle a difficult client?   1 Answer
  3.  

    Retail Supervisor Interview

    Anonymous Interview Candidate in Chicago, IL
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Goodwill (Chicago, IL) in June 2015.

    Interview

    Applied online through their website for Assistant Manager. Received a call the next day. Recruiter explained that I would be a better fit for a lower position of Retail Supervisor and asked if I was still interested. We set up a phone interview for the following Monday. Phone interview was very laid back and included a few questions about my career goals, experience, and my education. When I was called, the interviewer started the process by asking if I had any questions about the position or the company (very important to ask them questions to show your interest and research). Then I was asked a few simple behavioral questions such as "Name a time you had to motivate a team?" and "Name a time you were under great pressure and how did you handle the situation?" At the conclusion of the phone interview I was asked to complete an online assessment, which I think was bad as it was timed and I didn't fully have the time to complete it. Received a call from a local store manager 3 days later and scheduled an in-person interview for the following Monday. The interview was with store manager and regional manager and was very difficult in terms of the questions asked. There were a lot of behavioral questions (probably about 15-20) with many follow up questions depending on how I answered. The interviewers seemed very interested in the interview and seemed to follow up a lot on the questions and somewhat help me answer the questions better. Was offered a job at the conclusion of the interview. Everyone that I talked to for this interview was very helpful and wanted me to succeed, which is something you don't see a lot.

    Interview Questions

    • Why goodwill?
      Tell me about yourself.
      What do you know about goodwill?
      What is your greatest achievement?
      Name a time you were under great pressure and how did you deal with it.
      Name a time you had to consult others on the outcome.
      Name a time you knew the outcome but consulted with others about it.
      Name a time you gave up a commitment to satisfy another commitment.
      Name a time you motivated employees and what was the result.
      How do you prioritize tasks?
      What do you think is your strength?
      What do you think you need to improve on?
       
      Answer Question

    Negotiation

    No negotiation. Set starting salary.

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  5.  

    Training Store Manager Interview

    Anonymous Interview Candidate in Tacoma, WA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2 weeksinterviewed at Goodwill (Tacoma, WA).

    Interview

    I was contacted by a recruiter. Then I interviewed with an HR manager, Regional Manager and then a Director at the Corporate Office. They asked about my background and then asked behavioral interview type questions.

    Interview Questions

    Negotiation

    No negotiation. They made it clear during the interview what the pay would be.

  6.  

    Employment Specialist Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Goodwill.

    Interview

    It was very simple. I got a call the week I had sent it in. I went in for an interview the next day and was at work the start of the next week.

    Interview Questions

  7.  

    ADC Attendant Interview

    Anonymous Interview Candidate in Port St Lucie, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online – interviewed at Goodwill (Port St Lucie, FL) in May 2015.

    Interview

    It was the most relaxed interview I have ever gone through...very nice..called me the same day and offered me the job too..no waiting for wk or months to hear back

    Interview Questions

  8. Helpful (1)  

    Human Resources Technician Interview

    Anonymous Interview Candidate in Sacramento, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeksinterviewed at Goodwill (Sacramento, CA) in April 2015.

    Interview

    A short telephone call with the HR manager with a few questions to answer. Then 1 schedule in-person interview with the HR Manager and Coordinator. Then, they will pick the finalist to interview with the VP of HR.

    Interview Questions

    • What do you know about the company? What makes you the best candidate? How are your interpersonal skills? Why do you want to work for this company?   Answer Question

    Negotiation

    There is none. I am college student trying to start in my HR field with little help. Working with a non-profit organization is a great start despite the pay. We all got to start somewhere.

  9.  

    Processor Interview

    Anonymous Interview Candidate in San Diego, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 daysinterviewed at Goodwill (San Diego, CA) in April 2015.

    Interview

    Applied online , got a call the next day in the afternoon. It was very simple. The first one is an on the phone interview where they ask you if it's oKay to drug test and background and then they ask you your skills and experience

    Interview Questions

    • Where have you worked at or volunteered? What is your strength? Name all the brands you know. Why do you want to work at goodwill?   Answer Question
  10.  

    Case Manager Interview

    Anonymous Interview Candidate in Colorado Springs, CO
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Goodwill (Colorado Springs, CO) in April 2015.

    Interview

    Group interview. Very basic. They took turns asking questions. You sit at the head of the table and they stare at you. They are not honest about the position during the interview process.

    Interview Questions

  11. Helpful (3)  

    Cashier Interview

    Anonymous Interview Candidate in Hampton, VA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a weekinterviewed at Goodwill (Hampton, VA).

    Interview

    I applied online and was contacted a few days later. Asked to come in for an interview. I came in, got the job on the spot. The orientation is the next step. It's a one-day process not long at all. About 4 hours. Next you come back in for shadowing. This step usually lasts about 3 days.

    Interview Questions

    • Why would you be a good fit for our company?   1 Answer

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