Google Associate Account Strategist Interview Questions

Updated Jul 2, 2014
Updated Jul 2, 2014
10 Interview Reviews

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170 people found this helpful  

Associate Account Strategist Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied through an employee referral. The process took 5+ weeksinterviewed at Google in September 2013.

Interview Details

A little over 2 weeks after I submitted my application, I was contacted by a recruiter via e-mail. She asked if we could arrange a time to speak over the phone. We scheduled some time for later that week. During that initial phone screening we discussed my interest in the position, my current job, and established a deeper understanding of the role I was applying for.

After about 25 minutes, the recruiter said she'd like to arrange a time for me to speak with someone else who was actually in a similar position to the Associate Account Strategist role. A few days later, this call took place. There were a lot of situational questions.

- Tell me about a time when you overcame a challenge in the workplace
- How have you improved a certain process at work?
- Why Google?
- Tell me about a time when you spoke with a dissatisfied client and what did you do to appease them?
- Name 3 advantages of AdWords
- Have you ever improved the efficiency of a process/task at work?

Despite a lot of nerves, I got a call back and was asked to do an 'onsite' interview with 3 Googlers. I did this via a Google hangout since I was interviewing for a position in another country. Prior to the onsite interviews, the recruiter kindly walked me through how these interviews would be. She gave me lots of details including resources for how to prepare. They were right on point and helped to set a realistic expectation of what these interviews would entail.

The first interview was with the manager of the team. She asked questions about AdWords/Google products and my familiarity with role relevant skills like data analysis and client interaction. Example Questions:

-improvements you would make to your favourite Google product.
-Experence pulling and analysing data.

The second interview was with someone from another language team but in a similar role. She asked a lot of questions that started with, "Tell me about a time when..." or "Have you ever..." Example Questions:

- What accomplishment are you most proud of?
- A time when you took the initiative and led a project

Final interview was with someone else on the team I was applying for. He was friendly and asked situational questions as well as questions related to my personal interests. Example questions:

-What would you bring to the team?
-Why this particular position?
-How do you show creativity?

Overall, everyone I interviewed with was very professional and kind. I liked that everyone was polite, approachable but also to the point. I spent a lot of time preparing and used the following resources:

Glassdoor interview feedback
Google jobs website
Actual job posting description (read this many times so that I could have a firm understanding of the role)
Recruiter--Make sure to ask questions if you're unsure of anything. The lady I worked with was great about letting me know what to expect. It was incredibly helpful in planning on how to prepare.

Interview Questions
  • If Google decided to charge g-mail users, how would you recommend implementing this? Would it be sustainable and what would be the advantages and disadvantages?   View Answers (4)
Negotiation Details
Their offer was firm, no negotiations.
Accepted Offer
Positive Experience
Difficult Interview

Other Interview Reviews for Google

  1. 8 people found this helpful  

    Associate Account Strategist Interview

    Anonymous Interview Candidate in Ann Arbor, MI
    Anonymous Interview Candidate in Ann Arbor, MI
    Application Details

    I applied through an employee referral. The process took 2+ monthsinterviewed at Google.

    Interview Details

    I knew someone who had graduated a few years before me from my university and was talking to him about his position with Google. Eventually he helped refer me to HR after I filled out the online application. I waited about 2 weeks and got the initial email inviting me to a phone interview. The format was two 30-minute interviews with 2 different people. I was VERY nervous and ended up not doing too well and did not get called back for that position. They asked me the usual "Why Google? Why Sales?" questions and general behavioral questions about working on a team or having a difficult client. They also asked me about AdWords, its advantages, and how I would describe it to a child.

    What tripped me up were the questions about Google products. They asked me to discuss my favorite one and describe how I would market it to someone. They also asked about a product that currently is not using the most effective marketing strategy and how I would change that.

    Luckily, my friend also referred me to a couple other positions so after another couple weeks I got a call from an HR representative asking me about what I might be interested in and the teams that were still interested in me. Later on that week I got my second chance at a phone interview for this new team. They asked me very similar questions so this time I was prepared. Some new questions I got were, "If you were given $10 million, what would you do with it?" And, "If you were given $10 and told to do something useful with it, what would you do?" They also asked me to describe something that I knew a lot about that the interviewer likely wouldn't know.

    Later that day I was invited for an on-site interview. They paid for all my expenses and everyone at the office was extremely nice. The format once again was two 1-on-1 interviews. Most of the questions I got on-site were similar to what I'd gotten during my phone interviews.

    Overall, no one is trying to trip you up like you often experience in other places so it can be an easy interview if you spend some time preparing. Make sure to know AdWords and find a way to show your personality!

    It took 3 weeks after my on-site to get an offer which is a little longer than usual, but whenever there was a delay I'd get a call from HR so it helped me not worry too much.

    Interview Questions
    • Describe AdWords to a child or your technology-challenged grandmother in under a minute   View Answers (2)
    • Your client is a local car dealership who uses AdWords but is not interested in expanding into mobile advertising. What are some advantages to mobile advertising that you would bring up in order to convince him or her to do so?   View Answer
    Accepted Offer
    Positive Experience
    Difficult Interview
  2. 12 people found this helpful  

    Associate Account Strategist Interview

    Anonymous Interview Candidate in Ann Arbor, MI
    Anonymous Interview Candidate in Ann Arbor, MI
    Application Details

    I applied through an employee referral. The process took 4+ weeksinterviewed at Google in March 2014.

    Interview Details

    Screening call: Simple 15 minute phone call with recruiter to assess my interest in the position (i.e. Why this position? Walk me through your resume. What is your understanding of this position?)

    Phone interviews:
    Recruiter sent me a big list of materials to study to help me prepare. It was very comprehensive, and advised me on which topics to prepare to speak about with the interviewers. I felt that this was very fair and prepared me well for what was coming. I spoke first with a team member in Mountain View, CA who was very nice and relatable. The next person I spoke to was a manager, and that interview went a little more roughly-- as she had a very heavy accent and had me on speaker phone, which was pretty distracting. Despite the communication problems, she was very kind and did not ask me anything I felt was unexpected. (How would you spend $1 million in a day? How would you help a hotel owner (gives lots of details about the owner's situation) to market his business using Google products? And if you had to expand beyond Google products)

    Onsite interviews:
    I was invited to do onsite interviews a day or two later. Scheduling was a pretty easy process, and Google set up and paid for travel and lodging. I was very impressed by their attentive-ness.

    2 interviews were great- they have many interviews in one day, so I was onsite with a big group of people (that weren't interviewing for the same position as me). We had a tour of the office, then 2 30-minute interviews. I interviewed with two managers, one from client services and another from a similar department. Questions were fair and engaging, and though the interviewers recorded my answers and seemed to have a list of questions to ask, they veered from their script and we had nice conversation.

    Interview Questions
    • All the questions I can remember-
      - Explain AdWords to my grandmother.
      - Explain something you know very well to someone who has no clue what it is. (For this one, they want to see you speak well and explain things in simple language, as you may have to for a customer)
      - If you could only choose one song to play every time you walked into a room for the rest of your life, what would it be? (I think this is more of a fun one, answer honestly!)
      - If a senior leader approached you at a meeting and casually asked your thoughts on how Google should switch to charging for GMail, what would you say? And would you make this switch? (This is an opportunity to your show attention to customer needs and business acumen)
      - Why did you chose your college major and how do you think it will help you in this role?
      - Tell me something about you that isn't on your resume.
        Answer Question
    Negotiation Details
    Offer is non-negotiable for entry-level positions. However, the offer was very competitive and I did not feel the need to negotiate.
    Accepted Offer
    Positive Experience
    Average Interview
  3. 1 person found this helpful  

    Associate Account Strategist Interview

    Anonymous Interview Candidate in Mountain View, CA
    Anonymous Interview Candidate in Mountain View, CA
    Application Details

    I applied through an employee referral. The process took 6+ weeksinterviewed at Google in October 2013.

    Interview Details

    Applied online with an employee referral as well. Contacted by a recruiter to set up two phone interviews which were a half hour each back to back. I was then contacted minutes after the phone interview asking me to come onsite. Google's travel agency took care of all expenses, including hotel, flights, and a nice food stipend. Onsite interviews were the same format as the phone interviews, just general strategy questions regarding how I would operate in the position and talking about Adwords. Know the product well!!! There were two half hour phone interviews and then a half hour info session. I was contacted a week after the onsite interviews asking for more information from the hiring committee. A week and a half later, I was contacted saying I got the job.

    Interview Questions
    • Which kind of company would you rather target as a customer, a flower shop or a funeral home?   View Answer
    Negotiation Details
    No negotiation, package was very attractive for an entry level sales job
    Accepted Offer
    Positive Experience
    Difficult Interview
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  5. 16 people found this helpful  

    Associate Account Strategist Interview

    Anonymous Interview Candidate in Dublin, Dublin (Ireland)
    Anonymous Interview Candidate in Dublin, Dublin (Ireland)
    Application Details

    I applied through an employee referral. The process took 3+ monthsinterviewed at Google.

    Interview Details

    I applied through the employee referral process and received an email yhe same day confirming my application. On the same day, a recruiter sent an email requesting for me to confirm an interview date.

    I was called two weeks later for an initial interview by my recruiter. It was a thirty minute interview with questions like:
    1. Why do you feel you are suitable for this position?
    2. What are the roles in this position?
    3. What is your understanding of AdWords?

    I received an email shortly after the interview confirming I had passed and would be scheduled for my second interview. My second interview was about two weeks later on phone by someone in the same position. She asked questions like:
    1. What is your favourite Google product?
    2. If you had superpowers, what would they be?
    3. What is your hobby?
    4. What kind of books do you read and which was the lasg pne you read?
    5. What makes you suitable for this position?

    Two days later my recruiter sent a confirmation email that I had passed my interview amd referred me to a new recruiter. Two weeks later my new recruiter set me up for an interview with a team of three via hangouts as I was interviewing for a role in a different continent. The interview happened about a week or two later. The panel consisted of two team members and the team manager of the team I would be joining. Some of the questions they asked were:
    1. What is AdWords?
    2. What is your favourite Google product and why?
    3. What does CTR mean?
    4. How can you increase sales rate by 25% in 3 months?
    5. Why do you want to work for Google?

    I then received a confirmation from my recruiter a week later that I had passed and since I was interviewing for a foreign language, I would need a language test interview which was set up for two days later. The whole interview had questions similar to previous interviews but was all in a foreign language. Two weeks later, I got confirmation of passing the interview and was set up for a final telephone interview with a senior member of the team i was joining. Questions were like:
    1. How will you handle the pressures of work while in school (I attend graduate school)
    2. What is your thesis about and why that topic?
    3. Is Google a good brand in your opinion? Why or why not?
    4. What is a good brand?
    5. What is Google's greatest challenge as a company?

    My recruiter called half an hour later to confirm I had passed. She then created my profile which was evaluated by the employment committee. I received a call a week later to be given my job offer. An email was then sent with my job offer.

    Interview Questions
    • There wasnt really any difficult question. Perhaps what is Google's greatest challenge as a company.   View Answer
    Negotiation Details
    It was a good offer, no need to negotiate.
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Associate Account Strategist Interview

    Anonymous Interview Candidate in Dublin, Dublin (Ireland)
    Anonymous Interview Candidate in Dublin, Dublin (Ireland)
    Application Details

    I applied online. The process took 2+ weeksinterviewed at Google in June 2014.

    Interview Details

    I applied for the position on Google's website and got a call about 10 days later by a Google recruiter. After an initial phone screen, we decided to move on and I was invited for three on-site interviews in Dublin. With preparation, its very easy to master these. After a week I received a call by the recruiter that the team wants to hire me, but did not get the headcount approved. This is the worst experience I had with a company I was interviewing with. How can you invite people to interviews without having headcount?

    Interview Questions
    • Tell me about a time when you had your worst experience working with customers   Answer Question
    Reasons for Declining

    I had to decline because Google realized there was no headcount

    Declined Offer
    Negative Experience
    Average Interview
  7. 3 people found this helpful  

    Associate Account Strategist Interview

    Anonymous Interview Candidate in Dublin, Dublin (Ireland)
    Anonymous Interview Candidate in Dublin, Dublin (Ireland)
    Application Details

    The process took 2+ monthsinterviewed at Google in January 2014.

    Interview Details

    Initial interview at the university. Very positive experience. General interview questions and some questions about adwords. Then 3 onsite interviews with team members of the position in question. Different types of questions, scenario questions, usual interview questions, questions about adwords. Google way of interview questions are behavioural type, which is the best type of questions in my opinion. Overall very positive experience. After the onsite interviews, there was a stage that certain committees should approve the application in order to receive an offer. Most nervous phase for me was this last one.

    You should be prepared for the interviews. Recruiter assisted me a lot during the whole process and was very nice, kept me updated at every step. Also Google likes to keep the process as fast as possible, which is also a very good thing.

    Interview Questions
    • Scenario questions were the most difficult ones, but I don't remember them in detail. Basically they describe a scenario and want to see your way of approaching it.   Answer Question
    Accepted Offer
    Positive Experience
    Difficult Interview
  8. 11 people found this helpful  

    Associate Account Strategist Interview

    Anonymous Interview Candidate in Dublin, Dublin (Ireland)
    Anonymous Interview Candidate in Dublin, Dublin (Ireland)
    Application Details

    I applied online. The process took 4 weeksinterviewed at Google in October 2013.

    Interview Details

    Phase 1: Phone interview with HR very straight froward questions about my education and work experience etc.

    Phase 2: Phone interview with a member of the team i would join. More questions about my work experience, but also personal fit questions like. What role do you take on in a team ? How would you handle a conflict with a team member ?

    Phase 3: In person interview at HQ in Dublin. I had 3 interviews bak to back. The first was with a team leader, the second with team member, and the third with the a team leader responsible for innovation in my market.

    The atmosphere during interview was relaxed and friendly. It was more like a conversation with some personal fit questions, questions about Adwords, scenarios. But now and then i got a curve ball question so its important to remain focused.The scenarios were the most difficult questions, but remain calm, listen intently to the question, and allow yourself some time to come up with a well thought through answer and you will do fine.

    It also important to let your personality shine through when your asked the lighter personal fit questions like - What interest do you have that are not on your CV ? What kind of person are you outside of work ?

    Good luck !

    Interview Questions
    • How would you go about to figure out why there was a decline in the proportion of first time solve customer issues ?   Answer Question
    Negotiation Details
    That was a bit odd and the only negative thing. After i had found out that I passed the in person interview, I got an e-mail stating that that HR was working on hiring package for me that they would use to pitch me to the SVP for approval. The e-mail was extremely positive as if i had got the job even though i hadn't technically. A week later I was presented with hiring package and it met my expectations and then some . So i didn't feel any need to negotiate.
    Accepted Offer
    Positive Experience
    Difficult Interview
  9.  

    Associate Account Strategist Interview

    Anonymous Interview Candidate in Wrocław (Poland)
    Anonymous Interview Candidate in Wrocław (Poland)
    Application Details

    I applied through an employee referral – interviewed at Google.

    Interview Details

    The hiring process is consist of several interviews. First, it was a phone screening with HR, then a phone interview with one of the SMB team representative.

    Interview Questions
    • What would you improve in your favourite Google product?   Answer Question
    Accepted Offer
  10. 47 people found this helpful  

    Associate Account Strategist Interview

    Anonymous Interview Candidate in Dublin, Dublin (Ireland)
    Anonymous Interview Candidate in Dublin, Dublin (Ireland)
    Application Details

    I applied online. The process took 2+ monthsinterviewed at Google in August 2012.

    Interview Details

    The overall process took just over 2 months. It began with an email from a recruiter with a few questions about my education and work experience. After replying, we set up a date for a 30 minute phone call. The recruiter called, exactly to the minute, and ran through my CV - current role, why I want to leave, previous related experience - and asked questions to determine my knowledge of adwords and my interest in Google. She finished with some competency based questions - example of time you were innovative, etc, and then told me I was through to the next round. She provided a lot of helpful information and good interview advice as well as feedback from the phone interview. She explained the next round would consist of a marketing pitch (you're given a one page information on a client e.g., ABC toothpaste manufacturer and you have to prepare an adwords based marketing pitch based on one of a choice of scenarios) and we set up a date for this.

    This time it was a manager on the team who called and we went through the marketing pitch followed by some more competency based questions and a huge focus on why google, and specific examples to each competency/question. About a week later I was informed that I was through to the onsite interviews. This took place a week later and consisted of three 45 minute interviews testing a range of competencies, knowledge of the position & adwords and passion for google. A week later I received another email saying I was successful and that the final stage was to prepare a candidate pack to be sent to hiring committees at the US headquarters.

    This is where you get a chance to highlight all your googliness and achievements etc. A week later I was informed that my pack was approved by the first hiring committee and I would hopefully receive an offer if the final hiring committee approves the pack. I received a phone call from the recruiter on the scheduled date with great news and she gave me the main details of the offer. This was followed immediately by an email detailing the offer and benefits package.

    The recruiter was absolutely amazing. She called exactly when she said she would, replied emails promptly with lots of information, even replying late at night and at weekends.
    The interviews were also really interesting and each googler had different questions and even different interviewing techniques.

    Apologies for the long essay, I just wanted to give as much info as possible because I know how useful the info on glassdoor was to me.

    Interview Questions
    • If you could create a new product/service for Google, what would it be and how could Google make profits from it?   Answer Question
    Negotiation Details
    I didn't negotiate as the offer was in line with my expectations.
    Accepted Offer
    Positive Experience
    Difficult Interview

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