Google Operations Manager Interview Questions

Updated Aug 24, 2015
22 Interview Reviews

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22 Candidate Interview Reviews Back to all Interviews

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  1.  

    Sales Vendor Operations Manager, Fiber Interview

    Anonymous Employee in Mountain View, CA
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 3+ weeks. I interviewed at Google (Mountain View, CA) in August 2015.

    Interview

    After applying online, I recieved an email for an phone interview. Phone interview went well. Thereafter I was invited for an onsite interview at Mountain View. Flight, hotel and car is covered by comapny.You can expense all other stuff after interview process. Honestly the recruiter did a great job of preparing me. She was laid back and always checking in. I had 4 interviewers for a total of 5 hours. Half was video conferenced and other half was in person. The interview questions were not that tough. Most of the questions were around contact center strategy. I truly don't think Google know what they want in this role. They are still trying to figure out the strategy around opening Fiber.

    Interview Questions

    • Would you use the same vendor contact center for SMB and RES customers? How do you get your team focused or motivated? Tell me about yourself? Questions about the Google fiber rally (fiberhood). Tell me whar you know about Google Fiber? How will Fiber help our communities?   Answer Question
  2. Helpful (2)  

    Senior Operations Data Center Manager Interview

    Anonymous Interview Candidate in Atlanta, GA
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 3+ months. I interviewed at Google (Atlanta, GA).

    Interview

    The process is done with a group of managers and techs interviewing a single candidate at one time. Tech questions are not overly difficult for anyone of moderate skill.

    Interview Questions

    • Your attitude is the most important thing. Layoff any "fluffing" your experience. Tell it straight and have a personality. Don't be so nervous you can't talk.   Answer Question

    Negotiation

    Easily managed. I accepted their offer.

  3. Helpful (8)  

    Finance and Operations Analyst/Project Manager Interview

    Anonymous Employee in Mountain View, CA
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 2+ weeks. I interviewed at Google (Mountain View, CA) in September 2013.

    Interview

    Got a call from Google HR about an opportunity in their Fin-Ops organization. First interview was with HR for 30 minutes then a follow up google hangout interview with a manager. The weird part is that the candidate has no clue what job he is interviewing for, it is an open ended position. After a few days another HR person emailed to setup a meeting at Google HQ. First interview with very scripted before I could give my 90 second pitch I was told to stop and only respond to the questions that are asked. Most of the questions were behavioral and some open ended question, like how would solve X problem where answer could be anything but interviewer had a specific answer in mind, which means your answers could be a hit or a miss. There case based questions about forecasting next year sales, I provided a data driven answer but interviewer was looking for "I will call everyone at Google to see what they were working on before making projections" and then one "googly" question. and What am I passionate about. Second interview was similar to first where it was less about prior experience but more about responding to various situations. How did I handle conflict or disagreement. Then a case on how to gather information or implement large projects given a decentralized nature of Google. Lunch Interview was interesting because I think both of my lunch buddies were forced to have lunch with me. One was polite enough but second's annoyance was apparent, I did my best to keep positive and ask questions about work life balance and opportunities for growth etc. Third interview was great, he came with a script also but it was more about discussing my prior experience rather than "googly" questions. This was a great opportunity to learn about the job and talk more openly about how my skills are relevant.

    Interview Questions

    • Describe how you handled a difficult client or an argument with a co-worker   Answer Question
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  5. Helpful (3)  

    Customer Operations Manager Interview

    Anonymous Interview Candidate in Mountain View, CA
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 6 weeks. I interviewed at Google (Mountain View, CA) in July 2013.

    Interview

    I applied online and was contacted by the recruiter who did a standard phone screen. I didn't think I did that well and never expected to hear back. About a week later I got an email to set up a phone interview with the hiring manager. That phone interview took place about a week later. I felt like that interview went very well and within an hour of the phone interview they invited me out to Mountain View for the in person interviews. The in person interviews were difficult. They really pick apart your resume so you better be able to speak to everything. It was a long, 5 hour day. Lunch with the hiring manager was nice and gave me the chance to ask questions. after lunch it was back to the interviews. The in person interviews were difficult because they are typing on their laptops the whole time taking notes. There is no eye contact so its hard to know how its going. The next day, I got a call from the recruiter saying she got good feedback and was going to call my references the following week. A week went by and no one called my references, but, the recruiter called and said they wanted one more phone screen. I did that phone interview and again felt it went well. I got a call the next day saying I was selected to move forward. After that, lots of waiting and back and forth clarifying employment gaps, job changes, etc on my resume. This went on for a good week, still no call to my references. I got a call saying they wanted to "move forward" with me and that it was ultimately up to the executive committee and that they would be calling my references. They FINALLY called my references and I guess it all went well. After another week, I got an offer.

    Interview Questions

    • nothing too difficult, just make sure you can speak to your resume.   Answer Question

    Negotiation

    No negotiation, just lots of waiting.

  6.  

    Partner Operations Manager Interview

    Anonymous Employee in Pitts, PA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 4 weeks. I interviewed at Google (Pitts, PA) in May 2013.

    Interview

    1 phone screen, 1 personality test, 4 onsite interviews

  7. Helpful (2)  

    IT Operations Manager Interview

    Anonymous Employee in New York, NY
    Declined Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 3 weeks. I interviewed at Google (New York, NY) in July 2011.

    Interview

    Google you're not a START-UP no-more.. so stop acting like one.. you've got nothing more to offer than just mighty dollar so please fork-up $$ just like anyone else. You've got no stock offering either...

    Interview Questions

    Reasons for Declining

    was not offered as I asked market $$ and they refused to offer the job..

  8.  

    Manager, Online Sales & Operations Interview

    Anonymous Employee in Anaheim, CA
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    The process took 1 day. I interviewed at Google (Anaheim, CA) in March 2009.

    Interview

    I just interviewed. Lots of questions about innovation topics.

    Interview Questions

  9.  

    SMB Operations Manager Interview

    Anonymous Employee in Wrocław (Poland)
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 3+ months. I interviewed at Google (Wrocław (Poland)).

    Interview

    A couple of phone screens plus 1-on-1 interviews on site. Rather challenging but in a positive way. No brain teasers, realistic scenarios to solve instead. The scenarios were a clear match to the skills expected in the position I applied for and what my past experience was. The interviewers asked very detailed questions about my biggest past achievements, better be well prepared to provide backing data if you are applying. Good luck!

    Interview Questions

  10.  

    Product Quality Operations Manager Interview

    Anonymous Employee in Hyderābād (India)
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I interviewed at Google (Hyderābād (India)) in October 2014.

    Interview

    Was through a referral. Recruiter called after 2 weeks. Had first level screening with Recruiter which had basic questions on role understanding, product understanding etc. Next day recruiter called to setup phone interview. Phone interview was with another manager. Questions focussed on challenging assignment and couple of scenario based questions.

    Interview Questions

  11.  

    Product Quality Operations Manager Interview

    Anonymous Employee in Hyderābād (India)
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through college or university. The process took 1 day. I interviewed at Google (Hyderābād (India)) in November 2013.

    Interview

    Campus hiring..smooth process. Interviewed at Google office. Relaxing atmosphere. HR tries the best to make you comfortable. 4-5 rounds each round is elimination Interviewer briefs you about the role/responsibility, interview process and company brief. Questions were mix of behavioral and technical design skills.

    Interview Questions

    • What is your biggest achievement to date...believe me I wasn't prepared for that...how dumb was I. Moral: If you treat behavioral questions as a cake walk...watch out...you can fall prey easily. Design questions and project/people mgmt questions went really well. google vs bing comparision gmail fraud and spam detection etc. generic ones. Had a hard time defending the counter questions for the biggest achievement in my like..and lost the battle.   Answer Question
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