Google Account Manager Interview Questions

Updated Jul 21, 2015
89 Interview Reviews

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  1. Helpful (10)  

    Technical Account Manager Interview

    Anonymous Employee in Mountain View, CA
    Declined Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 6 weeksinterviewed at Google (Mountain View, CA) in October 2013.

    Interview

    Fairly long and drawn out, even relative to other positions at Google: 1.) Recruiter contact/interest screen 2.) Technical phone screen focused on problem solving and general technical ability 3.) Technical phone screen focused on coding and design 4.) Four-plus hour (with lunch) on-site interview round covering design/architecture/problem solving, sales and client facing skills, and coding 5.) Group presentation followed by a Q&A panel session (at the end of the onsite round) Coding questions are somewhat more difficult than average, but still nowhere near as challenging as those you'd typically get in a software engineering interview at a very selective company. That said, given the number of hats you're expected to wear in this role, questions will cover a wide breadth of topics which makes the overall difficulty of the interview fairly high.

    Interview Questions

    • A number of IT-related questions about systems and networking which weren't terribly familiar to me; my background is concentrated in math, algorithms and theoretical computer science.   Answer Question

    Reasons for Declining

    Several reasons: 1.) I was independently promoted and received a very substantial increase in compensation from my current employer (i.e. not a counteroffer, but natural progression) around the same time. 2.) The position seemed likely to take my career in a direction that wasn't terribly interesting to me. 3.) Compensation wasn't competitive with other opportunities I was considering around the same time, including remaining in my current position (with promotion). In short, it was modestly enticing, but only just; I wasn't really motivated to accept it.

  2. Helpful (3)  

    Senior Account Manager Interview

    Anonymous Interview Candidate
    Accepted Offer

    Application

    I applied through an employee referral. The process took 5+ monthsinterviewed at Google.

    Interview

    4 interview in 2 hours. Each person interviewer asks a different "area" of questions. Industry knowledge, experience/qualifications/, Google/Culture fit, Cognitive questions. The cognitive questions are based on situational issues and now the old "how would you go about living inside a peach"

    Interview Questions

    Negotiation

    No negotiation - took a pay cut but it worked out in the end

  3. Helpful (7)  

    Account Manager Interview

    Anonymous Interview Candidate
    Accepted Offer

    Interview

    I submitted my resume online and was lucky enough to be selected from roughly 7K resume submissions/day at that time. The process was long and I didn't know how many rounds there were but the key is being patient and giving it your best every time.

    Interview Questions

    • Name a difficult client situation and how did you resolve it?   2 Answers

    Negotiation

    there wasn't much of a negotiation. take it or leave it basically.

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  5. Helpful (1)  

    Account Manager Interview

    Anonymous Employee
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at Google.

    Interview

    I applied online and then had 2 interviews, both o them were by phone. First was more like a background check, and the other one was already more concrete and like it is always described to be: with unexpected questions, precise tasks. I was also asked several questions which involve calculations, and as I do not have any background in math, I couldn't really answer them correctly. However, I tried to show the way I was thinking, hoping that it sounded logical enough.

    Interview Questions

    • How many emails are sent out in my country daily?   1 Answer
  6. Helpful (7)  

    Technical Account Manager Interview

    Anonymous Employee in Mountain View, CA
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 4 weeksinterviewed at Google (Mountain View, CA) in July 2012.

    Interview

    Asked a friend to send resume to recruiting. Got contacted by recruiter in a few weeks. First phone interview was ok, interviewer asked a combination of normal questions and brain teaser questions. Google is the only company I know asking brain teaser questions (how many beach balls can be fit into a room, really!). Passed that. Second interview within 2 weeks. This time more technical, which I passed. Then an onsite interview where I talked to a hiring manager, 3 other people on the team. Out of these 4, 2 were fairly easy focusing more on why you want to work here, how you solve problem etc. 1 were fairly difficult focusing on a specific problem. I got close to the root cause but took a while. 1 were really difficult (because I have not worked in that area) but I think I eventually arrived at a solution but may have taken too long or required too much prompting. In the end I didn't get the job because the team were looking for more technical depth outside of my core expertise area, which is OK. The interview process was well managed, recruiter was great to work with. Only grip I have is they ask you brain teaser question which has nothing to do with doing the job, and they spend a lot of time grilling you in areas you have told them you have little to no experience.

    Interview Questions

    • How do you build an algorithm to check for two files with identical content in the most efficient way   4 Answers
  7. Helpful (5)  

    Account Manager Interview

    Anonymous Employee in New York, NY
    No Offer
    Positive Experience
    Difficult Interview

    Application

    The process took 2+ monthsinterviewed at Google (New York, NY) in March 2012.

    Interview

    The interview process was actually not as stressful as I had been lead to believe. It started with an HR screening interview (by phone - 30 min), followed with a phone interview with the team lead for 30 min. Next, I went into the office and met with 4 people for 45 minute interviews. The interview questions were a little stale - a little too direct, not conversational enough. Ultimately, I did not have enough experience for the role, but I would not be averse to pursuing another opportunity there in the future.

    Interview Questions

    • What types of Google products would you utilize to increase sales of X company by 20%   2 Answers
    • If a car company was introducing a new hybrid vehicle, what Google products would you use to bring the new car to market?   4 Answers
  8. Helpful (5)  

    Technical Account Manager Interview

    Anonymous Employee in New York, NY
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 2+ weeksinterviewed at Google (New York, NY) in July 2011.

    Interview

    After 1st round of screening through phone and 2nd round of interviewing with a potential manager, I was brought to final round of interviews at the actual NYC office. The final face-to-face interview consisted of meeting 4 senior level Googlers from different departments. Two were through webcam conferences and two I met in person. Recruiter was very nice and walked me through the process diligently. One thing I didn't like about the process was that although the recruiter told me that Google was trying to avoid those off-the-wall difficult crazy interviewing questions, I was not prepared for some case interview and estimation type questions that I had not prepared before. They were keen to try to find analytical qualities in me and since I did badly on those case-type questions, I feel like I was not able to show those qualities adequately. If I knew they would ask market-size questions or case questions, I definitely would have read a book or two beforehand to prepare more. The decision process after the final interview actually took 1~2 weeks which sounds shorter than it seemed at the time.

    Interview Questions

    • Your client wants to estimate the market size for jeans in the U.S. How would you go about doing that?   1 Answer
    • If your customer calls you on the phone and tells you her light-bulb is broken, how would you go about fixing the problem on the phone?   1 Answer
  9. Helpful (2)  

    Technical Account Manager Interview

    Anonymous Employee in San Bruno, CA
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 4 weeksinterviewed at Google (San Bruno, CA) in June 2011.

    Interview

    I felt the recruiting/HR process was messy and my recruiter didn't communicate with me very well. I tried to ask questions along the way to help me prepare, but her responses were short and unprofessional. The phone interview was pretty average and lasted for maybe 30 minutes. I heard back within a few days to schedule an onsite interview with 3-4 people. I ended up only having 2 onsite interviews since the third person was on a vacation. My recruiter was a no show, so someone else helped me out. The technical interview felt off topic for the position and didn't go well. Overall, the process made me like Google less and I wonder how a company this big can have such a flawed process. After my messy onsite day, I was assigned a new recruiter who was very helpful, so I guess it was just bad luck! Since I like Google and the products, I'd apply again!

    Interview Questions

  10. Helpful (5)  

    Account Manager Interview

    Anonymous Employee in Mountain View, CA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeksinterviewed at Google (Mountain View, CA) in April 2011.

    Interview

    I was called by a recruiter after submitting a resume online a few weeks before. I was surprised to get a call as I was not having high hopes of being contacted by Google. I missed the initial call due to a conference call, I had to call the recruiter a few times to get a response. Finally scheduled a brief phone interview with her, then moved on to interview with an account manager, I was then asked to fly up for an in-person interview just a couple hours after. The travel arrangement was easy and I felt well taken care of. I met the recruiter in person and got to tour the building briefly before heading to a conference room. I was to interview with 4 different people and 30 mins each. My first interviewer had to be in New York, so we did a video conference which made me nervous at first, but he was very nice and gave me a good vibe that it was going well. My next 2 interviewers were also nice, made me feel very welcome and comfortable. The last interviewer was not very friendly, he just gave the impression that he was very book smart, which was very intimidating. He basically just put me on a spot with all of his technical questions, and I think I did pretty bad. About a week after, I got a rejection email saying I didn't get the job. I called the recruiter right away and wanted to schedule a follow-up just to see how I did and how I could improve. I waited almost a month after multiple follow-up emails and voicemails. But my overall experience was still good, the recruiter is nice but I guess she was too busy. The people that I met on site were all friendly, and it was such a great experience. I still very much want to work for Google and hope for another chance soon.

  11. Helpful (3)  

    Account Manager Interview

    Anonymous Employee in Mountain View, CA
    No Offer
    Positive Experience
    Difficult Interview

    Application

    The process took 3 weeksinterviewed at Google (Mountain View, CA) in March 2011.

    Interview

    A Google recruiter contacted me via e-mail and I responded back and we schedule an interview. I had an interview with the recruiter which covered my resume and details about my work history. The recruiter was very positive and provided me several links to learn more about the position I was being considered for as well as a video on YouTube of what it is like to work at Google. After signing a NDA on the details of the specific position I had a second phone interview with the Director of the group which went well and focused on a specific skills set from a previous company that he was interested in. I was then flown out for 3 back to back 30 minute interviews. I met with a marketing manager, account manager, and operational manager. I had a really positive interview experience but I did not get the job. I was surprised as one of the interviewers advised they were certain they would see me back on campus in a week or two. The interview questions that were difficult were not ones you could prepare for as they seem to be generated by the important questions managers and leadership are asking themselves about the business. After the interview I had a slight feeling of having been used as a consultant. I thought this was actually a very good way of seeing how people might offer something new from their own experience with these issues as well as an opportunity to see how a candidate thinks on his feet. If you are an account manager be prepared to talk about account management in an intelligent way. If you were a sales manager prepare to talk about how you assign accounts and how you might improve the tools used for account management.

    Interview Questions

    • What is the best way to distribute accounts to your account managers?   1 Answer

See What Google Employees Are Saying

 Former Software Engineer in Santa Monica, CA

Pros: “As an engineer: - Get to work on interesting technical challenges. - Amazing engineering culture to ramp up new grads.”“As an engineer: - Get to work on interesting technical challenges. - Amazing engineering culture to ramp up new grads.” – Full Review

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