Grand Canyon University Interview Questions

Updated Aug 20, 2015
19 Interview Reviews

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19 Candidate Interview Reviews Back to all Interviews

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  1. Helpful (1)  

    Enrollment Counselor Interview

    Anonymous Employee in Peoria, AZ
    No Offer
    Negative Experience
    Average Interview

    Application

    The process took 2 weeks. I interviewed at Grand Canyon University (Peoria, AZ).

    Interview

    All I can say is joke! I came into this process with awesome qualifications. I went through all the 3 interviews, which included a phone interview, met with the talent agent, and sat in front of 4 managers. I felt I answered each question with precision, but it ended up being a waste of time. This university is looking for robotic minds, who will simply be happy sitting behind a desk, and not taking on people with character.

    Interview Questions

  2.  

    Enrollment Counselor Interview

    Anonymous Employee in Phoenix, AZ
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 days. I interviewed at Grand Canyon University (Phoenix, AZ) in August 2015.

    Interview

    Process was fairly inane. They responded to my resume, and asked me to respond to their email to set a time for a phone interview. They called as scheduled. The interviewer was polite and friendly. She was thorough in her description and responsibilities of the position and asked several times if I was still interested after she finished her notes. They spent a great deal of time going over my resume, position by position

    Interview Questions

    • Could you handle making 80-100 outbound calls a day to prospective on-line students and still maintain effective communications via email, inbound calls, etc...   1 Answer
  3.  

    Enrollment Counselor Interview

    Anonymous Employee in Tempe, AZ
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 5 days. I interviewed at Grand Canyon University (Tempe, AZ) in July 2015.

    Interview

    The interview process took five days. I had a phone interview with the recruiter and was scheduled for an in-person interview the following day. Three days later I received an email regarding their decision.

    Interview Questions

    • Phone Interview Questions: - How did you hear about this position? - Why do you want this job? - What makes you a great fit for this job? - What would your co-workers say about you? In-Person Interview: STAR Method Questions: - Tell us about a time when you provided exceptional customer service. - Tell us about a time when you had to deal with a conflict within your team. - Tell me about a time when you have had to deal with an angry customer.   Answer Question
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  5.  

    No Offer
    Neutral Experience
    Difficult Interview

    Interview

    Phone interview which was really standard. "tell us about your last employment experience? Why do you want to leave? What were your responsibilities?". Scheduled face to face the following day asking behavioral questions in front of a panel using the STAR method. Told I would hear back the following week but it actually took two

    Interview Questions

  6.  

    Enrollment Counselor Interview

    Anonymous Employee in Phoenix, AZ
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Grand Canyon University (Phoenix, AZ) in June 2015.

    Interview

    The recruiter was very friendly. She took me to a room to meet the two military managers that were going to interview us but they were late. It was awkward and after a while the recruiter had to go find them.. twice.. before they came to meet us for our scheduled appointment. When we walked in they seemed quite friendly at first. One of the interviewers was very nice and more open but she kept looking to the other one for what to ask and how to react to my answers. The other one that was in there asked questions did not smile one time and she stared straight ahead at me, almost without blinking. She almost looked angry. It was clearly uncomfortable to myself and to the other manager in the room. At one point she asked me to review my resume and I went over the first job and looked up to see if she had questions or wanted me to continue. She smacked her copy of the resume and said "I said to go over your entire resume!". The way she said it was rude and it was as if she was talking to someone that was way beneath her. It was more of an interrogation interview from her. If she wasn't staring, she was writing, with very big writing. Not one time was there a level of comfort in the room and it was obvious that she intimidated the other manager in the room as well. It was one of the worst interviews I have had. She is a manager only interviewing, not an officer interrogating a criminal, yet that is what it felt like. There is no way she is going to really know a potential employee if interviewees are facing interviewers such as that. When GCU is doing interviews, they need to find someone that is better suited to doing that and actually getting a potential employee to really share what they have to offer instead of trying to "show them who's boss". Thank you.

    Interview Questions

  7. Helpful (1)  

    Admissions Representative Interview

    Anonymous Employee in New York, NY
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Grand Canyon University (New York, NY) in April 2015.

    Interview

    2 phone interviews then live interview. more concerned on looks than skills. wasted time waiting to get opportunity. takes a month to complete interview phases then get an email you dont fit

    Interview Questions

    • will you dedicate your time since not a typical 40hr work wk   1 Answer
  8. Helpful (3)  

    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at Grand Canyon University.

    Interview

    I had 3 in person interviews in one week and had to take time off work to do so. The interview questions were pretty standard. All three HR personnel I met with said different things about the duties of the position and the advancement opportunities...BIG red flag. I understand not being the best candidate for the role but I felt like they wasted my time and then didn't have the courtesy to personally tell me or email me that they were going with another candidate...I just got an automated email that wasn't even tailored to even having an interview. Overall, I think the HR staff needs to get on the same page. The last person I interviewed with flat out told me there was no advancement opportunities. It was the right decision for them to not offer me the position as I would've declined anyway based on the conflicting information during the interview process. They also need to be a little more conscientious and respectful of a person's time.

    Interview Questions

    • Tell me about a time....a lot of behavioral type questions.   Answer Question
  9.  

    No Offer
    Negative Experience
    Easy Interview

    Interview

    Interviewers were unprepared. Didn't know how to interview me and took 5 mins during the beginning of the interview to go over the process. Although I was told there was multiple positions that were available, what they do not tell you is that you are ONLY interviewing for one slot per the supervisors that were assigned to interview you. So if they do not like you for their slot, you are not hired.

    Interview Questions

    • What was the most complex situation you have had to deal with in your last position.   Answer Question
  10. Helpful (1)  

    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Grand Canyon University in October 2014.

    Interview

    Within a few days of completing an application, an HR Representative emailed me requesting me to reply with the best time to contact to conduct a phone screening. I replied immediately with a specific time period on any day of the week. I waited for a confirmation email with a scheduled date and time and never received it until after I followed up the next day. Let me reiterate that I requested a specific time period on any day of the week and the confirmed time I received back was not at all during the the time period I requested but I replied stating that it would be best if we keep the time I requested. The day of and 10 minutes before the scheduled time of the phone screen comes and I received a voicemail (since it was not the schedule time- I wasn't able to answer the phone) stating that the interview need to be rescheduled for 3 hours later.. Ok, 3 hours later actually works better for me... well 3 hrs and 30 minutes later, I finally got the call. Interview lasted about 20 minutes with a series of average behavioral based questions basically inquiring about previous sales experiences and territory management. Interview went well and I was told that my application would be forwarded to hiring manager and I can expect to receive a call in 1-5 business days. I made sure (since I have been through interview processes it seems a thousand times and know promises are always made with no results) that I repeated and confirmed what I was just told about receiving a call for the second interview within 1-5 business days... 4 days passed and on the 5th day, I heard nothing. So before the 5th day ended I called the HR rep and asked if I should still be expecting a call from the hiring manager. As I introduced myself she said she remembered me and said "yea, you are the one the hiring manager is waiting to hear from. "We are just waiting on your answer since you said you weren't sure about the training schedule." <<That in itself let me know where this was going.... "Um, no, thats not me.. I'm such and such, the one who you changed the interview time to 3 hours later last week. We haven't spoken since the phone screen, and I still haven't heard from the hiring manager," I replied. She says, "Oh ok, He still hasn't contacted you at all?!? Oh, ok let me email him and see what is going on, let me put you on a brief hold. HOLD. "Ok, he said he has found the candidate he is looking for. You are encouraged to apply if other positions interest you." I politely said,"ok thank you." In the back of my mind, I'm wondering why it seems so unprofessional to not send a rejection email to the candidate who took the time to start a process with you. Everything happens for a reason, would I really want to work for a company that is unorganized and unprofessional?

    Interview Questions

    • Although salary is predetermined and outlined in the job posting and at the beginning of the phone screen, I was still asked about my salary for each one of my previous positions.   Answer Question
  11. Helpful (2)  

    No Offer

    Interview

    This was, literally, the most unusual and probably unprofessional "interview" I have ever experienced. I received an email from a recruiter stating they were interested in me. Restated: THEY WERE COMING AFTER ME. The email asked if I would be interested in interviewing for the admissions rep position. I responded that I would be interested and gave a few dates and times that would work for a phone interview. The recruiter got back to me within a couple hours confirming one of the times I suggested. That day came and 15 minutes BEFORE the phone interview was to take place, I was called by the recruiter and was told that she was just so busy with interviews she's wondering if we could reschedule. I suggested the same time the next day and she confirmed. The next day she called me 30 minutes AFTER the scheduled time and LITERALLY ASKED ME TWO QUESTIONS. The very first thing she asked me was my salary expectation. I answered her without giving a number. Then she picked out ONE thing from my resume and asked me a VERY BASIC question about it. I answered and THAT WAS IT. LITERALLY TWO MINUTES LONG AND ONLY ASKED TWO QUESTIONS!!!! She said she would be getting back to me by the Friday of that week, one way or the other. No big surprise here, I never heard back. It's been four weeks. Pretty unprofessional to FIRST RESCHEDULE THE INTERVIEW, SECOND BE LATE FOR THE RESCHEDULED INTERVIEW BY 30 MINUTES, THREE ASK ONLY TWO QUESTIONS (WASTE MY TIME) AND FOUR NOT FOLLOW THROUGH ON THE PROMISE OF GIVING ME AN UPDATE BY THAT FRIDAY....OR AT ALL FOR THAT MATTER. No hard feelings on my part. I'm employed (not satisfied in my job, so looking) and making enough money. But I found it funny to be treated like that when THEY WERE THE ONES WHO REACHED OUT TO ME INITIALLY!!!! Crazy.

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