Grand Canyon University Interview Questions

Updated Oct 8, 2014
Updated Oct 8, 2014
11 Interview Reviews

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  1.  

    University Development Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1+ weekinterviewed at Grand Canyon University in October 2014.

    Interview Details

    Within a few days of completing an application, an HR Representative emailed me requesting me to reply with the best time to contact to conduct a phone screening. I replied immediately with a specific time period on any day of the week. I waited for a confirmation email with a scheduled date and time and never received it until after I followed up the next day. Let me reiterate that I requested a specific time period on any day of the week and the confirmed time I received back was not at all during the the time period I requested but I replied stating that it would be best if we keep the time I requested.

    The day of and 10 minutes before the scheduled time of the phone screen comes and I received a voicemail (since it was not the schedule time- I wasn't able to answer the phone) stating that the interview need to be rescheduled for 3 hours later.. Ok, 3 hours later actually works better for me... well 3 hrs and 30 minutes later, I finally got the call. Interview lasted about 20 minutes with a series of average behavioral based questions basically inquiring about previous sales experiences and territory management. Interview went well and I was told that my application would be forwarded to hiring manager and I can expect to receive a call in 1-5 business days. I made sure (since I have been through interview processes it seems a thousand times and know promises are always made with no results) that I repeated and confirmed what I was just told about receiving a call for the second interview within 1-5 business days... 4 days passed and on the 5th day, I heard nothing. So before the 5th day ended I called the HR rep and asked if I should still be expecting a call from the hiring manager. As I introduced myself she said she remembered me and said "yea, you are the one the hiring manager is waiting to hear from. "We are just waiting on your answer since you said you weren't sure about the training schedule." <<That in itself let me know where this was going.... "Um, no, thats not me.. I'm such and such, the one who you changed the interview time to 3 hours later last week. We haven't spoken since the phone screen, and I still haven't heard from the hiring manager," I replied. She says, "Oh ok, He still hasn't contacted you at all?!? Oh, ok let me email him and see what is going on, let me put you on a brief hold. HOLD. "Ok, he said he has found the candidate he is looking for. You are encouraged to apply if other positions interest you." I politely said,"ok thank you." In the back of my mind, I'm wondering why it seems so unprofessional to not send a rejection email to the candidate who took the time to start a process with you. Everything happens for a reason, would I really want to work for a company that is unorganized and unprofessional?

    Interview Questions
    • Although salary is predetermined and outlined in the job posting and at the beginning of the phone screen, I was still asked about my salary for each one of my previous positions.   Answer Question
    No Offer
    Negative Experience
    Average Interview
  2.  

    Admissions Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    This was, literally, the most unusual and probably unprofessional "interview" I have ever experienced. I received an email from a recruiter stating they were interested in me. Restated: THEY WERE COMING AFTER ME. The email asked if I would be interested in interviewing for the admissions rep position. I responded that I would be interested and gave a few dates and times that would work for a phone interview. The recruiter got back to me within a couple hours confirming one of the times I suggested. That day came and 15 minutes BEFORE the phone interview was to take place, I was called by the recruiter and was told that she was just so busy with interviews she's wondering if we could reschedule. I suggested the same time the next day and she confirmed. The next day she called me 30 minutes AFTER the scheduled time and LITERALLY ASKED ME TWO QUESTIONS. The very first thing she asked me was my salary expectation. I answered her without giving a number. Then she picked out ONE thing from my resume and asked me a VERY BASIC question about it. I answered and THAT WAS IT. LITERALLY TWO MINUTES LONG AND ONLY ASKED TWO QUESTIONS!!!! She said she would be getting back to me by the Friday of that week, one way or the other. No big surprise here, I never heard back. It's been four weeks. Pretty unprofessional to FIRST RESCHEDULE THE INTERVIEW, SECOND BE LATE FOR THE RESCHEDULED INTERVIEW BY 30 MINUTES, THREE ASK ONLY TWO QUESTIONS (WASTE MY TIME) AND FOUR NOT FOLLOW THROUGH ON THE PROMISE OF GIVING ME AN UPDATE BY THAT FRIDAY....OR AT ALL FOR THAT MATTER. No hard feelings on my part. I'm employed (not satisfied in my job, so looking) and making enough money. But I found it funny to be treated like that when THEY WERE THE ONES WHO REACHED OUT TO ME INITIALLY!!!! Crazy.

    No Offer
  3. 2 people found this helpful  

    Enrollment Counselor Interview

    Anonymous Interview Candidate in Tempe, AZ
    Anonymous Interview Candidate in Tempe, AZ
    Application Details

    I applied online. The process took a weekinterviewed at Grand Canyon University in August 2014.

    Interview Details

    The recruiter seemed confused as originally she was considering me for a different position. She asked me to email her with 3 dates and times I would be available for an interview. She didn't get back to me for a couple of days and then it was only to tell me that that position had been filled and would I be interested in the enrollment counselor position. I said yes, and once again she asked me for 3 dates and times I would be available for an interview. We scheduled a time for the following Monday.

    Later that day, she said she would prefer to have me do an in-person interview rather than a phone screen and asked me again to set an interview time. I reminded her of the time we had already set and we decided to use that time. I showed up on Monday and she asked me questions that were basically a phone-screen interview rather than a formal interview. She mentioned that I would be hearing from them the next day to schedule an interview with the hiring manager.

    She also mentioned salary very early in the conversation. She wanted to know my salary history and was concerned that I might not be happy with the salary they were offering, which was not negotiable.

    I never did hear back to schedule the next interview, and follow up messages have not been returned.

    Interview Questions
    No Offer
    Negative Experience
    Easy Interview
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  5. 2 people found this helpful  

    Student Service Advisor Interview

    Anonymous Interview Candidate in Tempe, AZ
    Anonymous Interview Candidate in Tempe, AZ
    Application Details

    I applied online. The process took 2+ monthsinterviewed at Grand Canyon University.

    Interview Details

    After submitting my application, I was contacted approximately 30 days later. After a phone interview, I was rushed into an interview that went well. After the interview, the interviewing hiring manager contacted my internal referral and asked about me and I was told they had a nice conversation. I've been in many interviews and so I know good ones and bad ones and this was a good one. Sent follow-up thank you notes as well. Was told I would hear back within a week, but I never heard back. After two weeks I contacted the HR coordinator I had been working with by phone and email. After multiple attempts to make contact I never heard back and never received a rejection notice. My voice mails and emails were flat out ignored. I had also contacted the hiring manager to follow-up after about a month and I never received any communication back from her either. While I have a feeling I slipped between the cracks, I've never been through an interview process where I never heard back. I've never had ignored communication either. It was extremely disappointing because I have lots of experience and was excited about working for them. It was extremely unprofessional and frustrating because they told me I needed to interview within two days of contacting me, which forced me to change travel plans. Hindsight being what it is, I don't understand the rush. I can't help but hold GCU in much lower regards because they did not show any respect for me or my time.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview
  6. 1 person found this helpful  

    Reference Librarian Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied online – interviewed at Grand Canyon University.

    Interview Details

    Was called and offered a phone interview which was pretty standard and heavily focused on how to motivate non-traditional learners and giving online assistance. Invited for an in-person interview that consisted of giving a ten minute presentation on how to search geared towards college students, complete with PowerPoint and handouts. Completed this task first thing followed by a very informal but informative interview with two supervisors then a tour of the campus. While I sent thank you notes for both the phone and in person interviews, I never received any correspondence at all about the outcome of the interview and promptly took another offer.

    Interview Questions
    • All questions were standard, and what you would find online for any librarian position. Not heavy on the academics. Did get a question about the teacher who most influenced you and why. The most difficult part was doing the mock presentation for a staff that looked bored and a little tired of participating.   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  7. 1 person found this helpful  

    Enrollment Counselor Interview

    Anonymous Interview Candidate in Las Vegas, NV
    Anonymous Interview Candidate in Las Vegas, NV
    Application Details

    I applied online. The process took 5+ monthsinterviewed at Grand Canyon University.

    Interview Details

    2 phone interviews about 5 months after I applied. They then scheduled a face to face in a hotel room with 3! people. One middle aged man, one very young hip sales person type, and one very foreign Eastern European man who was very sick or something since he was snorting the entire interview.

    Interview started normally, then the young sales hipster asked me if I like sports. Yes. What sport is your favorite? Football. Do you play fantasy football? Yes. Well, pretend like us 3 have never heard about fantasy football at all.....Sell us on it. SIGH. Yup, that was the first question. Once my answer was done, the very European West Coast manager asked me in VERY broken English "Why do they call it Football when you don't use foot?" That was, no kidding, the ONLY thing he said to me the entire interview.

    They then asked how I would sell the "Christian" aspects of this school to non-Christians. How I would talk to family members. Do I believe more in being a servant or customer service. How I would get past the objections from high school administrators trying to stop me from being a solicitor on their campus.

    This IS a sales position. Hipster stammered horribly when I asked him what the quota "number" was for students I needed to enroll. "Well, um, well, we, uh, take, uh information from the region and see what the team should be able to obtain then we, um, take that information and uh, well, come up with your goal. I also asked how often you have a start? Middle aged man stammered a bit on that too. "Our most important time is August. But we have a start here, there, all the time. And you have to be prepared to ride a bus with students into Phoenix and set them up in their dorms and hold their hands." Uh...ok.

    I asked how many people they were hiring. 1! ONE! Three men, put up in a hotel, to hire one person, for a sales position with a SUPER HIGH turnover rate? Ok then.

    Interview Questions
    • The fantasy football sales pitch was wacky and the servant or customer service was one of those trick, no right answer type questions.   Answer Question
    No Offer
    Negative Experience
    Average Interview
  8. 1 person found this helpful  

    Admissions Counselor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1+ weekinterviewed at Grand Canyon University in March 2013.

    Interview Details

    I was called for a preliminary interview and I had to call back several times in order to get back in touch with the person who called me. When I did, she asked me a few questions which I will indicate in the questions column and then told me that I would have an in-person interview but they had to decide if I would fly to Phoenix or if they would come and interview me in my location. I waited a few days, hadn't heard anything and called back. She made a point to say that she "can't remember all the people she talks to in a day" and that "it was out of her hands". It was very unprofessional and rude. She said the hiring department had my resume and that I should reapply to be considered.

    Interview Questions
    • I was asked why I want to work for GCU, why I felt like I would be a great Admissions Representative, and the usual.   View Answer
    No Offer
    Negative Experience
    Average Interview
  9.  

    Finance Manager Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied in-person. The process took 1+ weekinterviewed at Grand Canyon University in March 2012.

    Interview Details

    The HR representative conducted the initial interview she seemed very pleasant but unsure of herself. It was very brief and only lasted about 10 minutes. The next round was to interview with the Director, he was an older man who kept interrupting me. The next gal that walked in for the interview was wearing a short skirt and had her chest exposed then two weeks later I found out she got the job, silly me for dressing professionally.

    No Offer
    Negative Experience
    Average Interview
  10.  

    Art Instructor Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied online. The process took a dayinterviewed at Grand Canyon University in January 2012.

    Interview Details

    met with a teacher who walked me over to the Chair. submitted my CV and portfolio for review and that was it!

    Interview Questions
    • none, I had to do all the Q & A   Answer Question
    • When asked about the classroom and the class I'd be teaching, the answer was this isn't until fall. When I asked,' when I could expect to hear from them ', there was no answer.   Answer Question
    No Offer
    Negative Experience
    Difficult Interview
  11.  

    Academic Counselor/Enrollment Counselor Interview

    Anonymous Interview Candidate in Tempe, AZ
    Anonymous Interview Candidate in Tempe, AZ
    Application Details

    I applied online. The process took 4 weeksinterviewed at Grand Canyon University in February 2011.

    Interview Details

    I applied for two different positions online. I first had a phone interview for the EC position and was asked to come in for a 1:1 in-person interview. It was the standard interview questions like strengths/weaknesses and describing situations in previous positions that would help at this job. I didn't hear back from them and tried emailing a couple times but didn't get a response. Then, I got another call asking to set up another phone interview for the other position I interviewed for. After completing almost the same interview in person for the other position I received two emails saying that I didn't get either position.

    Interview Questions
    • Describe a time when you experienced a loss and how you dealt with it.   Answer Question
    No Offer
    Neutral Experience
    Average Interview

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