Groupon Inside Sales Interview Questions

Updated Aug 27, 2014
Updated Aug 27, 2014
25 Interview Reviews

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  1.  

    Inside Sales Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Relaxed method, interview is about determining if the job is a right fit for you and if Groupon is right for you, they take anyone and take lots of college students who have little sales experience

    Interview Questions
    Accepted Offer
  2.  

    Inside Sales Representative Interview

    Anonymous Interview Candidate  in  Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    I applied online. The process took 2 weeks - interviewed at Groupon.

    Interview Details

    Seemingly simple interview. Applied online and received an e-mail to set up a phone interview within the next week. Phone interview went really smooth. The person I talked to was very relatable and very laid back. They ask a lot of questions of why sales. They want to know why you chose that career path and where you think it'll take you.

    Very fun interview, felt extremely comfortable, repetitive on their fun work culture.

    Interview Questions
    Reasons for Declining

    Sales isn't the role for me

    Declined Offer
    Positive Experience
    Average Interview
  3.  

    Inside Sales Representative Interview

    Anonymous Interview Candidate  in  Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    I applied through a recruiter. The process took 2 weeks - interviewed at Groupon in January 2014.

    Interview Details

    I reached out to a recruiter via e-mail who passed my information along to a sales division recruiter. The same day that new recruiter contacted me and asked to set something up for a few days later. We spoke on the phone promptly at the time she said she would call. We spoke for 30 minutes regarding my background. How would my service industry experience be a fit for the role? Why Groupon? Why sales? She then discussed the position in depth, and asked me to come later in the week to interview. I showed up to the interview early (practiced my pitch to myself) and was greeted by my recruiter exactly when she set up the interview time. She showed me around the office then took me to a conference room and told me I would be meeting with three people, who they were, and their titles. First interview went really well. She liked my background and I discussed why I would be perfect for the role because of it. Second interview was incredibly informal and laid back. I loved that. He was honest and up front about the way things are and wanted me to ask honest questions as well. At this point I was not nervous at all. They made me feel comfortable and were not trying to catch me off guard (also I studied up on EVERYTHING so that also helped with my nerves). The third interview was a bit more intense. He was still incredibly personable. He worked his way up and knows what he is doing and what kind of person he is looking for.

    Overall, my experience with all three was great. I could not imagine it going any better. I was a bit shocked that I was not asked to do a mock sales pitch as I was ready to kill it. I interviewed on a Friday, was told I would hear back by the middle of the following week. I did not hear anything so I assumed they were “moving forward with other candidates”. Totally bummed. The next day I was contacted by my recruiter saying they were still in the process of deciding, later that day I was called and offered the position.

    Study up so that you can relax your nerves and be yourself. They truly want your personality and your skills. I am a nervous interviewer and was not nervous in the least bit. It also helped that my people were incredibly relaxed and welcoming.

    I appreciated the promptness of my recruiter and the fact that I was updated through the process. They don’t have to do that, and MANY don’t. So I was incredibly grateful for that. There is nothing worse than waiting to hear back from a place you actually want to work for.

    Interview Questions
    • Typical questions:
      Why would merchants want to use Groupon?
      How would you describe Groupon?
      What can you offer Groupon from your previous experiences in the service industry?
        Answer Question
    Negotiation Details
    No negotiation. The salary is set now.
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Inside Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    College recruiter, phone interview, in person interview

    Interview Questions
    Accepted Offer
  6.  

    Inside Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1 week - interviewed at Groupon in December 2013.

    Interview Details

    Interview process was pretty simple. Had a 15 min question and answer session over the phone where the requiter got to know me. She was very friendly and nice to talk to. She got back to me within the time frame they stated, but said they were looking for someone with more experience.

    Interview Questions
    • Make sure you can create a sales pitch to potential clients.
      Why groupon? What has your experience been with using groupon?
        Answer Question
    No Offer
    Positive Experience
    Easy Interview
  7. 2 people found this helpful  

    Inside Sales Interview

    Anonymous Interview Candidate  in  Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    I applied online. The process took 1+ week - interviewed at Groupon in January 2014.

    Interview Details

    The interview process went pretty well and moved quickly. I submitted my resume Christmas Eve (I had tons of free time over the holidays) and was surprised to hear back before New Years. We scheduled a quick phone screen for the following week, and in the meantime I did my research on the company. The initial phone call went phenomenally well, my roommates made a comment about how much we got along and were laughing about things. Be prepared for a lot of questions relating to Groupon (Why do you want to work here? Why sales at Groupon? Why should people use Groupon? Etc.). They love their company and they want to make sure you do too. Before we ended the conversation, she scheduled me to come into HQ a few days later with a few copies of my resume.

    Showed up for my in person interview and was greeted by the same recruiter within 5 minutes. She showed me around quickly and gave me another brief run down of the position. The weird/bad part about this tour is she used A LOT of terms that where like 'when you start' and 'when you work here' and things like that, which I don't think you should use with an interviewee. Otherwise, it was nice to get a chance to see the office. After letting me know who I'd be meeting with and seeing if I had any questions, she dropped me off in a conference room. Had to wait about 15 minutes for the first guy to come. He was wonderful and we hit it off. He had one question that caught me off guard, but otherwise, I had a really enjoyable time and I feel like it went really well with him. Between him and the second gentleman, I had about 25 minutes, which felt like an eternity. When the second guy came in, the first thing he said to me when I asked how he was was "extremely busy" as he proceeded to take out his phone and watch and set them on the table to monitor time and let me know for the second time before sitting down that we only had about half an hour. He was extremely short during the interview, which was a letdown because I'm not TOO much of a talker, and if I see you're in a hurry I know to keep my answers short and sweet, however I wasn't given much of a chance. He didn't ask too many questions and seemed like he was in WAY too much of a hurry. It was extremely unfortunate and off putting. That was on Tuesday, was told I would hear back Friday with an answer. Got the call Friday that they were moving forward with other candidates, which I wasn't too surprised with because of the second interview, and I technically don't even have sales experience...but they really liked my past work experience in general plus my personality. It's okay though, they're a great company and I'm glad I got to interview.

    Interview Questions
    • Name three reasons a merchant would want to partner with Groupon?   Answer Question
    No Offer
    Positive Experience
    Average Interview
  8.  

    Inside Sales Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 1 week - interviewed at Groupon in November 2011.

    Interview Details

    Recruited to interview by Sales Manager. Had a great phone interview. 2nd interview was in person. I met with 3 different managers as well as the regional manager. Intense at times, but was told on the spot that they would let me know when I would start as soon as possible.

    Interview Questions
    • The hardest part was the fake cold call. Be sure to study Groupon and the brand to get to know their typical features so you can pitch.   Answer Question
    Negotiation Details
    No negotiation.
    Accepted Offer
    Positive Experience
    Average Interview
  9.  

    Inside Sales Representative Interview

    Anonymous Interview Candidate  in  Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    I applied online. The process took 2 weeks - interviewed at Groupon.

    Interview Details

    The interview process was pretty typical. It started out with a 15 minute phone screening. After that a couple days later it was a 30 minute phone interview with another hr representative. The next week i was given the opportunity to come in for an in-person interview. They asked typical questions. Everyone was extremely nice. You had to do a sales pitc scenario. Give reasoning behind what you did. Sales experience is definately neccesary! I was told when leaving they would contact me by the end of the week. I ended up e-mailing my HR representative a week later. She took a week to get back to me and told me they were going to look for other candidates. The interview process was great until the end. Honestly i was suprised not to get an offer. They seemed pretty positive throughout the whole interview. I didn't have trouble with any of the questions, case study, they didn't express any sort of concern.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  10. 1 person found this helpful  

    Inside Sales Interview

    Anonymous Interview Candidate  in  Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    I applied online. The process took 3 weeks - interviewed at Groupon in September 2012.

    Interview Details

    The interview process was long. I had a initial screening with one recruiter, then another, then 3 more face to face interviews. They all asked the same basic questions. Everyone seemed very interested in my past experience because I have plenty of outside sales experience. According to the corporate recruiter, everyone liked me, but I was not extended an offer. Why? Because inside sales are apperently more challenging than outside...they clearly had no idea what they were talking about. I was also told that my personality seemed to fit a face to face role. That could be true because one of the managers winked at me during the interview. Later in the week I was called back to start the entire process over again for a Groupon Live Inside sales position. Again, I have enough experience. However, the managers I interviewed with seemed to have made up their mind before they walked into the interview room. They wore flip flops and questions my professionalism...really! They just werent interested. Oh well, I'll go work work for a competitor.

    Interview Questions
    • How do would you use your outside sales experience to be successful at Groupon?   Answer Question
    No Offer
    Negative Experience
  11. 2 people found this helpful  

    Inside Sales Interview

    Anonymous Interview Candidate  in  Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    I applied through a recruiter. The process took 2 weeks - interviewed at Groupon in July 2012.

    Interview Details

    I was referred by a friend to a Groupon recruiter and was immediately contacted that same day to set up an initial phone screen. (Now, I had no previous sales experience so I was very surprised to hear back from the recruiter to say the least.) The initial call lasted about 15 minutes and I was the typical "tell me about your experience" and "why Groupon?" type questions. At the end of our conversation, she was pleased with my initial phone screen and wanted to set up a 30 minute phone interview for later in the week... again very surprised. This second phone interview was much more in-depth, and asked more behavioral questions and one analytical question (have a calculator handy)! My advice: DO YOUR GROUPON RESEARCH! The recruiter tested me on Groupon history, sales strategy and analytical reasoning- Thankfully I was prepared for those questions. After the interview I was told I would be contacted to set up an in-person interview within a week. I followed up exactly a week later with the recruiter and was told they were going to proceed with candidates with more sales experience...Shocking!

    Interview Questions
    • With our business model a business owner is technically losing money on each customer that comes in with a Groupon why would the companies still want to use our services?   View Answer
    No Offer
    Neutral Experience
    Average Interview

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