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GrubHub Customer Service Specialist Interview Questions & Reviews

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Interview Experience  

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Interview Difficulty  

Average Difficulty
4 candidate interviews Back to all interview questions

Accepted Offer

Positive Experience

Very Easy Interview

Customer Service Specialist Interview

Customer Service Specialist
Chicago, IL

I applied online and the process took 1+ week - interviewed at GrubHub in September 2012.

Interview Details – Had an interview with a Customer Service Manager and the Director of Customer Service.

Interview Question – If you could be a super hero, who would you be or what power would you have?   View Answer

Negotiation Details – No negotiations


2 people found this helpful

Accepted Offer

Positive Experience

Very Easy Interview

Customer Service Specialist Interview

Customer Service Specialist
Chicago, IL

I applied online and the process took 1 week - interviewed at GrubHub in April 2012.

Interview Details – Two part interview: Phone screening and face to face.

Interview Question – If you could be any superhero / have any super power what would it be?   View Answer

Negotiation Details – No negotiations.


Accepted Offer

Positive Experience

Easy Interview

Customer Service Specialist Interview

Customer Service Specialist
Chicago, IL

I applied online and the process took 1+ week - interviewed at GrubHub in September 2012.

Interview Details – Group Interview, Individual Interview, Hire Date. It all happened in 1 week. Pretty easy.

Interview Question – If you were a super hero, which one would you be?   Answer Question

Negotiation Details – They refuse to negotiate. The salary is the salary.


1 person found this helpful

Accepted Offer

Positive Experience

Average Interview

Customer Service Specialist Interview

Customer Service Specialist
Chicago, IL

I applied online and the process took 4 weeks - interviewed at GrubHub in October 2012.

Interview Details – Applied and posted my resume. Heard back after a couple of weeks. Short phone interview, which lead to an in person interview at the headquarters. They ask you some basic questions to get to know you in a very casual setting with two managers. "if you could have any super power what would it be?"

Basically they are look for people who will fit in with the culture and the position. The interview I think is to get a judgement on your personality. Fairly easy interview process if you have the right personality.

Heard back in a few days

Interview Question – If you could have any super power what would it be?   View Answer

Negotiation Details – I didn't do any negotiating, I liked what I was offered

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