H E B Interview Questions

Updated Jun 17, 2015
67 Interview Reviews

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  1.  

    HEB Cashier Interview

    Anonymous Employee in Austin, TX
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 4 weeksinterviewed at H E B (Austin, TX) in June 2015.

    Interview

    Room full of 4-5 people. First, the managers give you a paper with 4 questions. You stand, and answers.
    You are given an item, and you have to sell and convince them to buy it. Lastly, you're given a scenario in which you act upon.

    Interview Questions

  2. Helpful (1)  

    Customer Service Associate Interview

    Anonymous Employee in The Woodlands, TX
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 1 dayinterviewed at H E B (The Woodlands, TX) in May 2015.

    Interview

    It was a group interview . They had about eight people from their management team as a panel. It made me fell like I was auditioning for American Idol. They even had a lady with the personality of Simon C. There were 13 applicants. Three adults and ten kids in high school. After the first round of questions they sent the three adults home and move the high school kids to the next interview process. Maybe when they are hiring for entry level positions they should say high school kids only. I know HEB doesn't only hire high school kids but this was my experience at that location.

    Interview Questions

    • They passed out different question card and had everyone take turns answering their question. My question was , "What would you do if you were on a break and a customer ask you for help"?   1 Answer
  3. Helpful (1)  

    Development Interview

    Anonymous Employee
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 2+ monthsinterviewed at H E B in April 2015.

    Interview

    Submit resume and cover letter online, recruiter screening interview was quick with about 4 or 5 questions. Standard interview questions. Why do you want to work for HEB, etc. Hiring manager interview was a panel. Tough interview. Odd questions. About 20 questions total. They care about your personality and your ability to interact with tenants. This interview was a wake up call for me. I was prepared for an entirely different set of questions.

    Interview Questions

    • If you could take a vacation anywhere in the world, where would you go   Answer Question
    • What are you passionate about   1 Answer
    • What was the last magazine you read   1 Answer
    • What are your professional and life goals   1 Answer
    • Tell us one thing your learned in both excel and word recently   1 Answer
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  5.  

    Customer Service Associate Interview

    Anonymous Employee in Edinburg, TX
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online – interviewed at H E B (Edinburg, TX) in April 2015.

    Interview

    I had applied many times in the past. So I decided to go ahead and call and I spoke to the CSA manager and he told me when I applied once more for me to give him.a call and refresh his memory of who.I was. About 5 days later called me for an interview. So don't give up! Call and call I called 3 times a day

    Interview Questions

  6.  

    Checker Interview

    Anonymous Employee in Austin, TX
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 4+ monthsinterviewed at H E B (Austin, TX) in April 2015.

    Interview

    Group interview is a waste of time. They will make you sit around for 3 hours, give you little products (I would have preferred food because the group interviews generally occur at meal times) but you have to do things like draw with crayons and cut/paste out of magazines (this is at Central Market locations). Then you're asked to act out scenarios in a group. The whole group (or a few at a time) will then be told that they are either going in a different direction, or to wait for it. I have no idea what they were looking for but obviously I didn't make the grade.

    Individual interviews, if you do get them (HEB seems very inconsistent in this, some will do the silly group interviews while others will interview individually) seems to allow you more chances to "prove" yourself. However you'll basically be asked the same generic open ended questions such as "what's a good reason to call in sick" and things of that nature. Then they will ask about experience. First time I didn't do so well, but second time I got an individual interview at another HEB location I basically went on and asked them questions about their products and company history. It got me further, even up to the VP but then I disclosed that I had a criminal conviction decades ago. They had me sign a background check thing and then I got the "rejection" email from them a week later.

    I would just say keep applying to different locations, or even different departments within the same location because the applications do not always cross over, and thus (I had this experience at a supermarket in Taiwan) it is possible to be rejected for one job but get hired by another department.

    Interview Questions

    • What's a good reason to take sick days   1 Answer
  7.  

    SORM School of Retail Management Interview

    Anonymous Employee in San Antonio, TX
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 1 dayinterviewed at H E B (San Antonio, TX).

    Interview

    -assessment exam which covers technical questions relating to the department in which you're applying for
    -one minute "about me" interview
    -four minute interview with two members of the panel
    -group project in which your team is given a situation and the team must determine the best way to approach the situation and meet all given goals

    Interview Questions

    • Tell us about a difficult customer and outcome. Tell us about a time you didn't get along with a coworker and outcome. Tell us about a time that you were given instructions by a manager but the instructions were not helping/making things more difficult.   Answer Question
  8.  

    HEB Cashier Interview

    Anonymous Employee
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online – interviewed at H E B.

    Interview

    It was really bad they said they will get the person with more experience And since I haven't had a job everyone else "looked better".they did not put attention when I was speaking and they had a really bad attitude.they asked too personal questions like ...."are you still with the father of your children?"..."why not?"

    Interview Questions

    • Tell us about a time you went out of your way to help someone   Answer Question
  9.  

    HEB Cashier Interview

    Anonymous Employee in Missouri City, TX
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online – interviewed at H E B (Missouri City, TX).

    Interview

    Was called in to do a group interview for an HEB grand opening. It was pretty cool. We had to do these little activities...i guess for them to gauge or ability to work with a team..It was actually pretty fun.

    Interview Questions

  10.  

    Management Candidate Interview

    Anonymous Employee in Houston, TX
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 1 dayinterviewed at H E B (Houston, TX) in February 2015.

    Interview

    initial phone interview, results will be forwarded to region managers who will decide if they want to continue the hiring process with a more formal interview. the second interview is the harder one and it is then followed with a final interview.

    Interview Questions

    • How did you change a process that was already in place   1 Answer
  11.  

    Cashier Interview

    Anonymous Employee in San Antonio, TX
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 2 weeksinterviewed at H E B (San Antonio, TX).

    Interview

    Basic Questions. First was a phone call to confirm interview. Got it at 4 then attented. Such questions as describe yourself, a time you helped someone, how can you contribute to the company. I had to sell a product after presenting myself toward managers and group.

    Interview Questions

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