H&M Interview Questions

Updated Sep 26, 2014
Updated Sep 26, 2014
54 Interview Reviews

Interview Experience

Interview Experience

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34%
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Getting an Interview

Getting an Interview

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Interview Difficulty

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Interview Difficulty

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54 Candidate Interview Reviews Back to all interviews

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  1.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online - interviewed at H&M.

    Interview Details

    Phone interview, then group interview, received call about a week later for another interview with manager. Did not get an offer because my availability was not as flexible as they would of liked because of school.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  2.  

    Sales Associate Interview

    Anonymous Interview Candidate  in  San Francisco, CA
    Anonymous Interview Candidate in San Francisco, CA
    Application Details

    I applied online. The process took 4+ weeks - interviewed at H&M.

    Interview Details

    Had a phone interview then was told to go in store for an in person interview. The interview was relaxed and wasn't difficult. I was told that I would receive a call after they finish my background check but I never got a call back.

    Interview Questions
    • Would you want to move up the ladder (corporate) at H&M in the future?   Answer Question
    No Offer
    Positive Experience
    Easy Interview
  3. 1 person found this helpful  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate  in  New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied in-person. The process took 2 days - interviewed at H&M in September 2014.

    Interview Details

    I went in asked if they were hiring although I applied online it's better if you go in after. They asked if I had a printed copy of my resume, I did, in the front of the store they asked me two simple questions, why H&M? And what is good customer service? Simple enough. Then I shook their hand and went on my merry way but they called me within 5 minutes and asked me to come back for an interview. They took me to the back had me fill out a paper and then asked me more questions. Nothing hard. A time where you used team work? What kind of vibe did u get from h and m when u first went in? How much do you expect to be paid? What do you expect working as a sales advisor as far as the work goes? And a few other I forgot,
    Nothing hard or unexpected . Good luck

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
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  5.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeks - interviewed at H&M in September 2014.

    Interview Details

    I was a candidate with over 5 years of retail experience and managerial experience. I wanted to go to H&M because I couldn't handle being a full time manager and a full time student. However I wasn't offered a job, maybe because I asked for too much ? ($11/h) or my school schedule, or what I think was the feedback that one of my teammates left me at the end of the group interview.

    I applied online earlier this month of September 2014. I then got emailed to set up a phone interview, then a one-on-one interview and then a group interview. I'll discuss each individually

    Phone Interview: Pretty basic interview questions such as "Why H&M", "When have you provided exceptional customer service and why", "When have you gave feedback to a coworker or corrected his matakes" etc. Easy.

    One-on-One Interview: Very similar questions to the phone interview. The lady was very sweet and nice and told me that they are looking to change the entire H&M because they realized that their customer service isn't very good. As soon as the interview was over she told me to come in the following week for a second group interview. Easy.

    Group Interview: This was an interactive interview to see how you would work in the store. It was very interactive and some even extremely difficult. I had never seen an H&M worker work that hard and I shop at H&M frequently. I won't say what the activities were because they kindly asked not to disclose them.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  6.  

    Sales Advisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 2 days - interviewed at H&M in August 2014.

    Interview Details

    I went to a recruiting event and continued on to a second interview in a group setting. We had to work in groups to complete a couple of activities. none of the questions were that difficult for the first round. It's been 3 weeks and haven't heard from them yet. :(

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview
  7.  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online - interviewed at H&M in July 2014.

    Interview Details

    I applied online around the end of June. I received an initial call back about a week or so later. The initial interview consisted of basic questions such as previous experience, availability, things like that. I was invited to a second interview at a nearby hotel with the district manager of the new H&M. I thought things had gone pretty well since they were going to run a background check and gave me papers about their benefits. I didn't hear anything back for a few weeks. I reached out to corporate and they told me that sometimes it may take a few weeks for managers to get back. More weeks passed until I found myself in an H&M. I spoke with an associate & spoke with a manager who said she would contact me. I wasn't surprised that I didn't get it since it'd been so long but it would've been nice to not have been let out in the cold for weeks. :/

    Interview Questions
    No Offer
    Negative Experience
    Easy Interview
  8.  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate  in  Jersey City, NJ
    Anonymous Interview Candidate in Jersey City, NJ
    Application Details

    I applied online. The process took 1 week - interviewed at H&M.

    Interview Details

    Initially was supposed to go in for a group interview but it wasn't for another hour so the manager decided to interview me one on one instead. First, I had to fill out a paper asking where I lived, my social, and phone number. Then I was called into a small office and asked me basic questions. After she told me that she had to fax out my application and I should receive a call in about 5 or 6 days telling me if I should go in for another interview. She said it would a total of 3 interviews. The manager was very polite, and so were the rest of the employees. They were all very nice.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  9.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person - interviewed at H&M.

    Interview Details

    Gave my resume in store, and received a call a week later. First interview was via phone. Second interview was pretty much the same questions but one on one. And third interview was more detailed and asked for my driver license and such for a background check.

    Interview Questions
    • They asked me what I thought of the store's layout, it was kind of clunky and crowded.   Answer Question
    No Offer
    Average Interview
  10.  

    Sales Advisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I applied at the web side almost a month ago and I haven’t received a response of any kind, I would appreciate a faster response from them so that you don’t waste your time just waiting for a call or an e-mail. It seems for me that they don’t really need somebody.

    Interview Questions
    No Offer
  11.  

    Part Time Sales Advisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a staffing agency. The process took a day - interviewed at H&M in December 2013.

    Interview Details

    I got this interview through a job agency. I met them at a job fair for another company I was interviewing for. They were screening people for the company. If you didn't pass the screening you didn't get to go on and interview with the actual hiring managers. I passed the screening and was asked if I was also interested in being interviewed for H&M. I of course said yes and set up the interview. Anyway I arrived at the interview and it ended up being a group interview with over 10 other people. They of course went around the room and asked us to introduce ourselves. They also asked us basic customer service/retail questions. There was only one question that threw me off guard, "Who is your favorite character from Disney". That was the first question. I thought it was so silly. Anyway, everyone got a chance to speak. I was very nervous considering this was my first time interviewing with this many people but it wasn't so bad.

    We were then told to give them our information so they can run a background check and had to hand in a copy of our resume. Since all of us got this interview through the job agency from another job fair, we all had to also submit a formal application online. They took notes throughout the interview and said they would use their notes to determine if we were qualified or not. If they did they'd pull from the online applications that we had to submit and give us a call.

    Interview Questions
    No Offer
    Average Interview

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