H&M Interview Questions

Updated Jul 24, 2015
103 Interview Reviews

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103 Candidate Interview Reviews Back to all Interviews

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  1.  

    Part-time Sales Advisor Interview

    Anonymous Employee in Seattle, WA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at H&M (Seattle, WA) in July 2015.

    Interview

    Passed the initial phone interview and the second in-store interview and will have my last interview tmr. My second interview is a bit different. Two managers on training interviewed me. The questions they asked were pretty much the same as those listed here. So I will just add a couple questions that no one mentioned. I prepared by looking at the reviews here and practice them myself.

    Interview Questions

    • How do you manage/succeed in fast-paced environment that requires multitasking?   Answer Question
    • How do you coordinate with your coworkers when you are busy at work?   Answer Question
  2. Helpful (1)  

    Part-time Sales Advisor Interview

    Anonymous Employee in San Francisco, CA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 daysinterviewed at H&M (San Francisco, CA) in June 2015.

    Interview

    Relatively easygoing, as long as you prepare for the interview. I applied for the first online the night before and the next day I received a phone call from a store manager. I didn't expect a phone call so soon since reading other applicants prior interviews that process can last from a week to a month. From there on we commenced the interview and I was very nervous, my advice to you is prepare for any future interview like there is no tomorrow. But despite my nerves this manager let me move forward for an in store interview the next day. I did my research and prepared for this whole interview the night before just by reading others interview experience on Glassdoor and doing research on the H&M website and interview process was if not exactly the same as the phone interview except I definitely felt more prepared and it showed in my interview. Once it was over I was would either receive a phone call or an email if I was to be moved forward for a third interview. Honestly even if I don't get it, I'm thankful for the experience I never had a job in retail before but it seems this store might be in need of someone with someone who already knows the ropes. Going to the interview was definitely out of my comfort zone but as long as you prepare you should be fine.

    Interview Questions

  3.  

    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online – interviewed at H&M in June 2015.

    Interview

    Sorry if this is too long, but I feel like I would have appreciated reading detailed interviews to help prepare me for my interview. Sunday: I applied online on a Wednesday, and got a call that Friday and had a brief phone interview. She went over my job history, asked how many hours a week I'm able to work (I said 30), what days I'm available to work (I said any days), what pay I desire (I said minimum wage, or negotiable), what do I like about H&M/why do I want to work there, and to tell her about myself. I believe that was it. Even though I don't have any work history, I assume she liked what she heard because she asked me to come meet her face to face Monday (which is tomorrow). So hopefully everything goes well. I've done my research on the company and have studied some questions that may be asked. Monday: I went to the interview. Everything went well. It was really simple and not as nerve wrecking as I thought it would be (maybe because I did my research on the company and read other interviews on here). She was very friendly so that also made me more relaxed. It was a one-on-one interview. I had to sign a paper for a background check. The interviewer basically asked the same questions as the phone interview. She also asked why I should be a sales advisor (what can I bring to the table). She told me that everyone who was interviewed for the new store will have an answer by Thursday because she should the background check results by then. Friday: I didn't receive a call Thursday, so I called today and asked if she had contacted everyone she was going to hire. She asked me for my name and then told me that the background check results are taking longer than normal but when she gets them she will be contacting me. She was very nice. From reading other reviews on here and other websites, I believe if you're not hired, you will receive an email stating that you didn't get the job. I feel like if she didn't like our one-on-one interview she probably wouldn't have even submitted my background check. I haven't gotten that email and I don't have any criminal records so I'm hoping she calls me back when she gets my results, saying that I'm hired. We'll see! *fingers crossed.

    Interview Questions

    • Why did you apply for this position/What can you bring to the table?   Answer Question
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  5.  

    Retail Sales Associate Interview

    Anonymous Employee in Norfolk, VA
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 weeksinterviewed at H&M (Norfolk, VA) in June 2015.

    Interview

    I sat down with two managers and one in training in back room meeting area. They were extremely friendly and talked with me like I was an old friend. They really wanted to get to know me while also understanding if I would fit in to there very trendy company. They asked typical questions , why do want to work here, explain at time where you had to multi-task, etc. Very enjoyable and fun experience and hoping to here back soon.

    Interview Questions

  6. Helpful (3)  

    Sales Associate Interview

    Anonymous Employee in Milwaukee, WI
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online – interviewed at H&M (Milwaukee, WI) in May 2015.

    Interview

    The freaking application was the hardest part. Part of the application was dealing with math analogies and word associations. The math part I could understand, but some of it was not related to the retail field; like how long a car is worth after depreciation of 20 years. And the word associations were from some words I have never even heard of.

  7.  

    Sales Associate Interview

    Anonymous Employee in New York, NY
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online – interviewed at H&M (New York, NY) in May 2015.

    Interview

    They called me the same day I applied and I had a phone screening and I past it which lead to them setting up a interview with me . That day I realized it was a group interview which I was not prepared for because I don't do well in front of crowd's but any who the lady took 4 of us into the room and asked us questions about ourselves and how we would deal with situations and that was it she said she would contact us via email if we got the job.

    Interview Questions

    • How would you deal with a rude customer?   1 Answer
  8.  

    District Manager Interview

    Anonymous Employee in Los Angeles, CA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2+ monthsinterviewed at H&M (Los Angeles, CA) in May 2015.

    Interview

    The company invited me to a Meet and Greet for perspective candidates. There were numerous employees of H & M at the event from all over the country such as the Executive West Coast Manager, District Visual Managers, Recruiters etc. The event lasted approximately 3 hours and consisted of the candidates competing against each other by playing a game to see which candidates could answer questions about the H & M employees at the event. I personally met the West Coast executive at the event who asked me to work with his administrative assistant to get on his calendar. With that said.... I emailed his administrative assistant the very next day. I did not get a response for 2 weeks. I then followed up with the administrative assistant who sent a curt response stating someone would reach out to me for a interview the next week. The following Monday I received a decline email stating my skills did not match the District Manager position for which I applied. (Keep in mind I have been a district manager for another firm for over 8 years....) Too add insult to injury the recruiter for the position never returned my calls even though I was referred to her by a friend of hers. Applying at H & M was the most unprofessional experience I have ever encountered. H & M is currently having a national hiring campaign. Steer clear of this unprofessional company.

    Interview Questions

    • There were no questions asked at the Meet and Greet interviews. It was about the executives observing candidates play their fame.   1 Answer
  9. Helpful (9)  

    Visual Merchandiser Interview

    Anonymous Employee in New York, NY
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter – interviewed at H&M (New York, NY) in April 2015.

    Interview

    The interview process was fairly easy. It was initially split between two people, where one asked questions more about your character and the other asked about situations that could occur on the job. The interview took place on skype. The first interview was a phone call over Skype and the second was a video call.

    Interview Questions

    • What was one situation where you didn't have any resources to use but you had to complete a task?   Answer Question
  10. Helpful (2)  

    Sales Advisor Interview

    Anonymous Employee
    No Offer
    Neutral Experience
    Easy Interview

    Application

    The process took 3+ monthsinterviewed at H&M in April 2015.

    Interview

    Applied 6 months ago. After inquiring about my application for a few months I finally was approached by a manager for an interview. The interview was pretty simple. One-on-one. I was asked to fill out a background check: usually that's a good sign so all seemed well. 5 weeks past and each week I would call or stop by the store for a follow up. I received a voicemail stating that my information would be on file for a few months in the event that something opens, but that there were no available positions. Yet the store was hiring for multiple positions according to the career section on their website and the hiring ad in the main entrance of the store. Sounded more like a rude way of saying they didn't want to offer a position.

    Interview Questions

    • Why do you want to work for H&M?   1 Answer
    • How do you handle conflict with coworkers?   1 Answer
    • Tell me about a time you had to deal with a difficult customer.   1 Answer
  11.  

    Part-time Sales Advisor Interview

    Anonymous Employee in Gainesville, FL
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 6 weeksinterviewed at H&M (Gainesville, FL) in April 2015.

    Interview

    I applied to H&M at the beginning of April 2015 and got a call from them a month later at the beginning of May. I had 3 total interviews with H&M. The first one was a phone screening, in which I was asked very general questions about myself and as to why I chose to apply to H&M. At the end of the phone interview, I was scheduled for a 1 on 1 interview with the store manager a few days after. At the 1 on 1 interview, I was asked a lot of repetitive questions about my past sales experience. There were also several questions that were repeated from the phone interview. At the end of the interview, the manager invited me to a group interview for the following day. At the group interview, we were tasked with performing several interactive tasks while the interviewers watched us and took notes. At the end, we were informed we would hear back with final job decisions in a week and a half, at the latest.

    Interview Questions

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