H&M Interview Questions

Updated Apr 16, 2015
78 Interview Reviews

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  1. Helpful (5)  

    No Offer
    Negative Experience
    Average Interview
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 3 weeksinterviewed at H&M.

    Interview

    What seemed like a great opportunity, I committed myself to the recruitment process. It first began with a 45min interview, after which I was invited to take a skills test. I scored above average on the lengthy test, and looked forward to an answer determining if I would be invited to the final assessment. I waited and then emailed my HR contact as the final assessment date got closer, to which she never responded to, unlike my past inquiries. The date passed by with no response.
    I understand not responding to the countless applications H&M receive, but to not follow up on a candidate that has sacrificed time to be partake in interviews and test is disrespectful.

    Interview Questions

    • Interview was straight forward.
      Why do you want to work in the fashion industry?
       
      Answer Question
  2.  

    Sales Associate Interview

    Anonymous Employee in Stockton, CA
    No Offer
    Positive Experience
    Average Interview
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a weekinterviewed at H&M (Stockton, CA).

    Interview

    I submitted my application online and was contacted a week later. The interview process was fast. She asked me a few behavior questions and had me sign background check papers.

    Interview Questions

    • What are you expecting from H&M if you were to work here.   Answer Question
  3.  

    Visual Merchandiser Interview

    Anonymous Employee
    No Offer
    Negative Experience
    No Offer
    Negative Experience

    Interview

    I applied for a position with H&M. I received an email detailing that I was not a candidate due to the fact that they are seeking "energetic" people. And my qualifications did not match. I have had many years of experience in the field of which they advertised for in this position. However, I may not be in my 20's...they clearly have age discriminating practices company. I am appalled at their response and would never endorse anyone to apply for any position as they certainly do not value experienced professionals.

    Interview Questions

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  5. Helpful (2)  

    Visual Merchandiser Interview

    Anonymous Employee
    No Offer
    Negative Experience
    Average Interview
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 6 weeksinterviewed at H&M in November 2014.

    Interview

    The process took 6+ weeks and a total of 4 interviews. The first was an initial 10 minute phone interview. Fairly routine, easy questions. At the end of the phone interview, I was asked to come for an in-person interview the next week. This interview took almost 2 hours, and was with 3 different members of management. This interview was tough, as the people were pretty cold and it was an awkward interview where they asked me a question off a piece of paper & sat in silence as they wrote down what I was saying. It was intimidating that they were so unfriendly. Something that stood out compared to other companies that I've interviewed with. A series of questions about my background, experience, and walking around the store to critique the displays and windows. The racks were way overcrowded and the store looked chaotic, and it was challenging to give feedback because I didn't want to be too negative, but I also wanted to be honest. A week later, I was called back for a 3rd interview with the store manager. This was a pretty short, easy 30 minute interview. Again, I had to critique the windows and in-store displays. They called back a few days later and asked me to come in for a 4th interview the next week. The final interview was with a recruiter and district management. They went on for awhile about H&M's future as a company and their roles in the company. After this, I had 15 minutes to pull 2 outfits for a mannequin based on an inspiration photo of looks they had given me. This task ended up being difficult as the store was a complete mess, busy with foot traffic, and it was hard to locate items on the floor in only 15 minutes of time. I dressed the mannequin and was told to expect a call or email within the next two weeks. Exactly two weeks later I received a rejection email. Frustrating experience and took way too long.

    Interview Questions

    • Has there ever been a time when you had conflict with another member of management?   Answer Question
  6. Helpful (1)  

    Visual Merchandiser Interview

    Anonymous Employee
    No Offer
    Easy Interview
    No Offer
    Easy Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at H&M in November 2014.

    Interview

    The first interview was done through the phone. I received an email from an H&M recruiter to chat for about 20 minutes about the position and any questions that I may have. From there I was emailed to come in for an orientation for a grand opening event. At the orientation I met some corporate H&M employees and learned about the H&M culture and processes. After the orientation I was emailed again to come in for a one on one interview with two recruiters. This interview consisted of answering a few questions and them giving me a challenge to create three outfits out of stuff they had on a rack. I had to create these outfits based on a booklet they gave me about H&M visual presentation and inspiration. After this challenge I filled out a background check form. Two weeks later I received an email from them saying they are not moving forward with my application. I have never experienced an interview process as long as this one before and still am in shock that I did not get an offer.

    Interview Questions

  7.  

    Sales Associate Interview

    Anonymous Employee in Riverside, NJ
    No Offer
    Positive Experience
    Average Interview
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source – interviewed at H&M (Riverside, NJ) in November 2014.

    Interview

    i went to an H&M social event and got an interview there, it was pretty approachable and comfortable! It was only basic questions with regards to my interest in the job and my current situation, as well as questions about my past jobs and how I interacted with clients in both of those positions. Overall, it was definitely a pleasant experience and I felt pretty at-ease after I left.

    Interview Questions

    • Whether I could go out of state for training--I said yes, since I think I could manage if the situation called for it, but it threw me for a loop   Answer Question
  8.  

    Expansion Analyst Interview

    Anonymous Employee in New York, NY
    No Offer
    Negative Experience
    Average Interview
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 4+ monthsinterviewed at H&M (New York, NY) in November 2014.

    Interview

    Long, dragged out process - took 4 months. I interview three time with H&M managers - phone, skype, and in person. Each interview was very in depth and asked lots of questions on past experience as well as how those skills will work with the role. The recruiters were very unresponsive and scheduled interviews at the last minute. After my final in person interview, i never heard back from them even after following up multiple times, so just assumed someone else was picked.

    Interview Questions

    • Why H&M?
      Case Study questions - Estimate the number of pack of boxer briefs sold in the united states
       
      Answer Question
  9.  

    No Offer
    Easy Interview
    No Offer
    Easy Interview

    Application

    I applied online – interviewed at H&M.

    Interview

    I applied online and received a call about a month later. The hiring manager asked a few basic questions over the phone such as previous work experience, why I want to work at h&m, and how did I know they were hiring. She then asked if I was available for an interview for Friday (today). So I had my face to face interview today and was asked to fill out a background check form and asked a few simple questions. It was a pretty laid back interview, not too intense. She told me I should hear back in about a week and a half after the background check goes through. So hopefully it went well and I get the job!

    Interview Questions

    • What do you know about H&m?   1 Answer
  10. Helpful (1)  

    Part-time Sales Advisor Interview

    Anonymous Employee in New York, NY
    No Offer
    Positive Experience
    Average Interview
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 6 weeksinterviewed at H&M (New York, NY) in October 2014.

    Interview

    After applying online on their career website, I got an email to confirm a phone interview by a team coach, I replied to confirm. The next day I got the call & the woman on the phone was very sweet, she asked me simple questions:
    Why do you want to work at H&M?
    What is your daily availability?
    Why do you thin you would be a good candidate for H&M?
    The interview didn't take long & I even managed to make her laugh a little w. my response.She assured me someone would contact me to further the process.
    [To get my foot in the door a little bit I asked her what kind of attire I should wear to the interview,she said it was my choice to dress casually or do it up a bit, they wanted to know me for me]
      A few days later, I got a call from an employee at H&M. She asked to schedule an interview & after confirming the date and time, she informed me of who I would be meeting w. as well as directions to the office.
    [Between my interview & this call, I studied about the company like mad.Do it, it WILL help you. Read other interview reviews on here]

    1:2 Interview
     I arrived at the office super early, so I sat. The woman behind the desk was very polite & nice. Nearing the time of my actual interview the woman who was supposed to interview me came out & told me she had to do a personal thing issue & that I would be interviewed by someone else. That person then met w. me along with another person. They introduced themselves, the second person told me that she was there to take notes.
    He was very polite & basically asked the same questions as on the phone.He did throw a curve-ball:
    How do you think it would be for you to adjust from your previous work place's register program to our register program?
    The other questions were regular:
    What do you think working at H&M will be like? [I said busy & smiled]
    Whats one thing you didn't like about your previous job? [Easy on the answer]
    The interview wasn't long & at the end I was allowed to ask questions:
    [after reading a review] I've heard that in some stores they focus more on customer service rather than the quality of the store's appearance. Does that apply to all stores?
    [They seemed surprised by this question but complimented me on asking]
    What are the dress code policies? For instance I have a septum & I want to dye my hair an unnatural color, am I allowed to have these things shown whilst working here?
    After my questions they thanked me for coming & said " be sure to watch some of the videos on our site to learn about the company for your next interview"
    [Because I am a college student I was told that they could accommodate my schedule, but next semester I was NOT allowed to take on weekend classes]

     It took a long time for them to call me back, almost a month, only because [as I was told] the hiring office was backed up w. applications/interviews. I contacted the Team Coach from the phone interview to help constantly send my information out so that I wasn't forgotten. Finally I received a call asking for another interview. I wasn't told this, but for this one you should dress professionally.

    Group? Interview(Pt I)
     I arrived just on time. There were other candidates there & unfortunately for me, they were dressed professionally.[Be yourself,smile. Interact with the other candidates]The same woman behind the desk before gave me a paper to fill out [the background check & a job description]. We [I didn't know it was a group] were called into the interview room before I finished the paper & was assured I could finish it afterward. Just as the first interview there were two people interviewing everyone one was mostly taking notes, the other asking questions. They introduced themselves & gave us a brief run-through of their career at H&M. We were asked to do the same,5 of us including myself. After intros, he asked:
    Why do you want to work at H&M?
    Where do you see yourself with H&M in a year?
    [I said I didn't think I'd be in a higher position as yet, don't say that. I also said that I believed customers would ask for me by name]
    What was one challenge you faced at your previous employer?
    What would be your ideal working environment? Fast, slow? [H&M is fast]
    Would you prefer to work in a team? [Being a team player is good,mention you can also work alone]
    What would your ideal boss be?
    These aren't all the questions,the rest I cant remember, I know they had specific questions depending on your responses. Another candidate asked:
    Approximately how long does it take one to move up in status?
    [At H&M promotions are called "opportunities"]
    After they both thanked us for coming, we shook hands & were escorted out.They also informed us they would get back to us in about a week after the checks went through. I, however received a call an hr or so after the interview to schedule another group interview, this time with activities, for the following week. I was told to dress professionally.

    Interview Questions

    • When was a time you implemented a change that benefited the company?   1 Answer
  11.  

    No Offer
    Positive Experience
    Average Interview
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online – interviewed at H&M.

    Interview

    Phone interview, then group interview, received call about a week later for another interview with manager. Did not get an offer because my availability was not as flexible as they would of liked because of school.

    Interview Questions

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