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H&M Part-time Sales Advisor Interview Questions

Updated Dec 16, 2014
Updated Dec 16, 2014
68 Interview Reviews

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1 person found this helpful  

Part-time Sales Advisor Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online. The process took 2+ weeksinterviewed at H&M.

Interview Details

I applied online and got a call 2 days later to schedule a one-on-one interview with one of the managers, which was the next day. I went in for the interview, which lasted about 20-25. She talked to me about what working there is gonna be like and asked me a few questions about my experiences in my previous job. After the interview was over she had me fill out a sheet for a background check. She said they will call me when it cleared.
      After a couple weeks they called me back to meet for a second time. This actually turned out to be a job offer and we discussed how much my wage is going to be (way better than my last job). The next day I just had to come in to fill out paperwork and i am now officially an H&M employee!

Interview Questions
Accepted Offer
Positive Experience
Easy Interview

Other Interview Reviews for H&M

  1.  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate in Washington, DC
    Anonymous Interview Candidate in Washington, DC
    Application Details

    I applied online. The process took 5 daysinterviewed at H&M in November 2014.

    Interview Details

    I filled out an application online and received a phone interview about an hour later, i was asked to explain my role at previous jobs and my availability. I was then invited to come in for a in person interview the next day (Friday). When I got there I was interviewed by two managers they both asked questions such as: Why H&M?, What do you expect from H&M? Name a time you presented good customer service? What didn't you like about your previous job? and my availability,(kinda similar to the phone interview) they also took notes. After the interview I signed a background check form and was told that I would receive a call within one week once my background check came back. To my surprise they called me on Monday and asked me to come in for a second interview that Wednesday where I was offered the job. They started me with $11.50. The process took less than a week!

    Interview Questions
    • Name a time you made a positive change at your job?   View Answer
    Negotiation Details
    No negotiation, 11.50 was already breathtaking for me.
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at H&M.

    Interview Details

    I applied online and received a call about a month later. The hiring manager asked a few basic questions over the phone such as previous work experience, why I want to work at h&m, and how did I know they were hiring. She then asked if I was available for an interview for Friday (today). So I had my face to face interview today and was asked to fill out a background check form and asked a few simple questions. It was a pretty laid back interview, not too intense. She told me I should hear back in about a week and a half after the background check goes through. So hopefully it went well and I get the job!

    Interview Questions
    No Offer
    Easy Interview
  3.  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person – interviewed at H&M.

    Interview Details

    Went to a job fair! basic questions like tell me a time you went above and beyond for a costumer. Tell me a bad experience you had a job. AVAILABILITY is IMPORTANT.

    Interview Questions
    Reasons for Declining

    Did not want a seasonal job.

    Declined Offer
    Positive Experience
    Easy Interview
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  5. 4 people found this helpful  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online. The process took 3 weeksinterviewed at H&M.

    Interview Details

    I applied online and got a call a week later and they asked me normal questions (availability, why I want to work here, etc) Then went for an interview a few days alter they asked the same thing, filled out background check application. Then they didn't call back so I called after 2 weeks and the Hr manager wasn't there so then she called me the next week. I got the another interview then he told me I was hired

    Interview Questions
    • No difficult. Easy questions. Why H&M?   View Answer
    Negotiation Details
    They asked in interview I had no experience so I said $8.50-9 but they gave me $10.50.
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online. The process took 6 weeksinterviewed at H&M in October 2014.

    Interview Details

    After applying online on their career website, I got an email to confirm a phone interview by a team coach, I replied to confirm. The next day I got the call & the woman on the phone was very sweet, she asked me simple questions:
    Why do you want to work at H&M?
    What is your daily availability?
    Why do you thin you would be a good candidate for H&M?
    The interview didn't take long & I even managed to make her laugh a little w. my response.She assured me someone would contact me to further the process.
    [To get my foot in the door a little bit I asked her what kind of attire I should wear to the interview,she said it was my choice to dress casually or do it up a bit, they wanted to know me for me]
      A few days later, I got a call from an employee at H&M. She asked to schedule an interview & after confirming the date and time, she informed me of who I would be meeting w. as well as directions to the office.
    [Between my interview & this call, I studied about the company like mad.Do it, it WILL help you. Read other interview reviews on here]

    1:2 Interview
     I arrived at the office super early, so I sat. The woman behind the desk was very polite & nice. Nearing the time of my actual interview the woman who was supposed to interview me came out & told me she had to do a personal thing issue & that I would be interviewed by someone else. That person then met w. me along with another person. They introduced themselves, the second person told me that she was there to take notes.
    He was very polite & basically asked the same questions as on the phone.He did throw a curve-ball:
    How do you think it would be for you to adjust from your previous work place's register program to our register program?
    The other questions were regular:
    What do you think working at H&M will be like? [I said busy & smiled]
    Whats one thing you didn't like about your previous job? [Easy on the answer]
    The interview wasn't long & at the end I was allowed to ask questions:
    [after reading a review] I've heard that in some stores they focus more on customer service rather than the quality of the store's appearance. Does that apply to all stores?
    [They seemed surprised by this question but complimented me on asking]
    What are the dress code policies? For instance I have a septum & I want to dye my hair an unnatural color, am I allowed to have these things shown whilst working here?
    After my questions they thanked me for coming & said " be sure to watch some of the videos on our site to learn about the company for your next interview"
    [Because I am a college student I was told that they could accommodate my schedule, but next semester I was NOT allowed to take on weekend classes]

     It took a long time for them to call me back, almost a month, only because [as I was told] the hiring office was backed up w. applications/interviews. I contacted the Team Coach from the phone interview to help constantly send my information out so that I wasn't forgotten. Finally I received a call asking for another interview. I wasn't told this, but for this one you should dress professionally.

    Group? Interview(Pt I)
     I arrived just on time. There were other candidates there & unfortunately for me, they were dressed professionally.[Be yourself,smile. Interact with the other candidates]The same woman behind the desk before gave me a paper to fill out [the background check & a job description]. We [I didn't know it was a group] were called into the interview room before I finished the paper & was assured I could finish it afterward. Just as the first interview there were two people interviewing everyone one was mostly taking notes, the other asking questions. They introduced themselves & gave us a brief run-through of their career at H&M. We were asked to do the same,5 of us including myself. After intros, he asked:
    Why do you want to work at H&M?
    Where do you see yourself with H&M in a year?
    [I said I didn't think I'd be in a higher position as yet, don't say that. I also said that I believed customers would ask for me by name]
    What was one challenge you faced at your previous employer?
    What would be your ideal working environment? Fast, slow? [H&M is fast]
    Would you prefer to work in a team? [Being a team player is good,mention you can also work alone]
    What would your ideal boss be?
    These aren't all the questions,the rest I cant remember, I know they had specific questions depending on your responses. Another candidate asked:
    Approximately how long does it take one to move up in status?
    [At H&M promotions are called "opportunities"]
    After they both thanked us for coming, we shook hands & were escorted out.They also informed us they would get back to us in about a week after the checks went through. I, however received a call an hr or so after the interview to schedule another group interview, this time with activities, for the following week. I was told to dress professionally.

    Interview Questions
    • When was a time you implemented a change that benefited the company?   View Answer
    No Offer
    Positive Experience
    Average Interview
  7. 3 people found this helpful  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied in-person. The process took 2 daysinterviewed at H&M in September 2014.

    Interview Details

    I went in asked if they were hiring although I applied online it's better if you go in after. They asked if I had a printed copy of my resume, I did, in the front of the store they asked me two simple questions, why H&M? And what is good customer service? Simple enough. Then I shook their hand and went on my merry way but they called me within 5 minutes and asked me to come back for an interview. They took me to the back had me fill out a paper and then asked me more questions. Nothing hard. A time where you used team work? What kind of vibe did u get from h and m when u first went in? How much do you expect to be paid? What do you expect working as a sales advisor as far as the work goes? And a few other I forgot,
    Nothing hard or unexpected . Good luck

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  8.  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate in Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    I applied online. The process took 2 weeksinterviewed at H&M in September 2014.

    Interview Details

    I applied online for a position at an H&M which will soon open at my local mall. I found the online application very easy and straightforward. I was then emailed about 5 days later an invitation to an Open House, where I was to be interviewed.

    The invitation said to dress casual and to show case your personal style. I wore a nice blazer, a casual tee from H&M, a nice necklace from H&M, black Harem pants and flats. I can say everyone at that open house had very different style.

    I was nervous for the interview given I had only been to a handful of interviews before, but I read as much as I could about the company on their website so as to be as best prepared as possible. I would definitely recommend this to anyone who is going to interview at H&M because many of the questions they asked me in the interview related back to what I found on the company website.

    At the open house, I came in, registered, and waited in line behind about 7 other people waiting to be interviewed. I was called about 20 min. later. I first interviewed with a hiring manager. She was very nice and laid back. She began the interview telling me about herself and then she asked me questions like, "Tell me about yourself", "What experience do you have in retail", "Why do you want to want to work with H&M", "What's your availability?", "What do you expect from H&M?", "Are you willing to work weekends?", "What is your expected wage?" and finally she asked if I had any questions for her. I asked her what she enjoyed most about her job. (I think it's a good idea to have a question or two in mind to ask your interviewer in case they give you the opportunity to ask questions).

    She then asked me if I had time to interview with another manager and I said yes. I waited about 10 min. and then interviewed with a Store Manager. She asked me pretty much the same questions the Hiring Manager did, along with a couple others. I felt kinda redundant repeating myself but they're looking for consistency so keep your answers consistent. She also asked me questions like: "Tell me about a time you gave great customer service?", questions regarding my last position in retail, "In your, previous retail work, how did you raise sales?", "What does it mean to you to be straightforward?", and "What does "We believe in people mean to you?" These last two questions relate to H&M's values, so like I said study their website!

    After the interviews the Store Manager told me that they would notify me within 2 weeks if I got the job.

    About a week after that, I received a call inviting me to another interview.

    At that "interview", I was offered the position. She only asked me a couple questions to refresh her memory about which of the applicants I was. She asked me to explain my retail experience. Then she told me she'd like to offer me the position. She then took out a folder and began to explain to me everything inside it (code of conduct, training process, benefits, etc). She gave me my orientation date, place and time and that was about it. Overall took about 15 minutes.

    My interview tips would be for you to be yourself! Be positive and upbeat! Try to incorporate stuff from their website into your answers. For example, when they asked me "Why to you what to work for H&M", I answered something like, "I want to work for H&M because I share many of their values such as respect for all people and the environment. I really love their approach to sustainable fashion, because often as consumers we aren't aware of the environmental impacts our clothes have plus H&M is quality clothing at affordable prices and that's something that really sets it apart from other sustainable clothing lines."

    I'm someone that really likes to be around people, likes helping people and has an entrepreneurial spirit and I really tried showcasing that in my interview. I was worried about not getting the job because I only had about 8 months of previous work and that had been about 2 years ago! But I mentioned to them that for about 10 years now (since age 14) I had run my own stall at a local market during the summers, so I'm assuming that helped my case.

    Interview Questions
    • What does "We believe in people mean to you?"   View Answer
    Negotiation Details
    I put on my application I was willing to work for minimum wage at the actually ended up giving me a hire wage without me negotiating.
    Accepted Offer
    Positive Experience
    Easy Interview
  9. 17 people found this helpful  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate in Pasadena, CA
    Anonymous Interview Candidate in Pasadena, CA
    Application Details

    I applied online. The process took 2 weeksinterviewed at H&M in July 2014.

    Interview Details

    This is a detailed review on my interview experience with H&M. I hope this helps someone out there looking to apply with H&M as I strongly encourage you do so after my interview process and a brief introduction into the company. There seems to be a lot of growth and opportunities provided if you work hard enough and show your interest.

     I applied recently on June 21, 2014.

    Phone Interview and The Interview Process -
    There was a phone interview before receiving an invitation to come in for a first interview. I applied online before this whole process (of course). And you must be at least 18 so I applied practically after my 18th birthday. The first interview was between the store director who I spoke with on the phone and a supervisor who was there to take notes and observe. I wore something semi-formal to feel comfortable, but to look put together. They emphasize on individualism and creativity; so don't be afraid to really show them your true personality and of course style. Also, there isn't a strict dress code so that's a major plus and you are allowed to have piercings and tattoos, but as an employee its always best to look presentable and not like you rolled out of bed straight to work. Back to the interview. The first interview lasted 15 minutes which was pretty short considering I arrived early (15 minutes) and was called in at the time the interview was supposed to be held and then was asked nearly the same questions on the phone. So I again felt repetitive but now they could put my face to my answers and probably noticed the consistency in my responses because honesty is key.
    After my interview I went to hang out around the area and received a call 2-3 hours after the interview to schedule the second interview. Since it was fourth of July weekend I already had prior engagements to be out of town and they decided to do the second interview the next day which I was more than happy to get it out of the way and it made me more excited to speak to the store manager and it was one step closer to a job.
    The second interview was practically similar to the first. I felt like I was just as comfortable and was asked yet again the same questions and surprisingly was not thrown any hard balls. I felt like I made a good impression on the store manager and I was complemented on a couple of my responses as I made sure I mentioned how excited I was to be working here and I liked to stay organize and eventually dabble in Visual Merchandising if I stayed with the company. She liked my responses and told me after another 15 minute interview that she'd call me after Monday or Tuesday once she spoke with the two other managers who interviewed me.

    Job Offer -
    I wasn't called back on Monday which started to make me doubt on getting the job and I made sure I called Tuesday to make sure I didn't let the job slip away and I wanted to be as fresh in their mind as possible. And as promised the store manager knew she was supposed to respond back to me but she put me on hold again and I received a call from the store director asking me to come in on July 10th for a job offer! So the whole process took about two weeks to actually get a job with them, which I was really fortunate on not be put on hold as I read some people dont hear back for weeks or months. Its smart to be consistent and a bit aggressive to show your interest and your passion for which ever position you may be going for. I filled out all the paper work on the 10th and signed on how much I would be paid and was told when training and my official employment would begin. I start the 22nd of July and training was said to last for two weeks.

    Pay & Other Benefits -
    The pay was definitely above minimum for my area. Minimum being $9. And I was unaware of the exact pay until the day I came in to sign my contract. I was actually planning on negotiating pay because of my previous work experience and my 'skill level' which I dont know if that matters or not when negotiating but after further research the glassdoor estimation for pay is pretty accurate. It was above what I was going to ask for which pleased me and I did not need to argue, Also they do pay for overtime which my last job did not, but apparently its very rare there. I was not explained discounts or any of the benefits that came with the job probably because I'm part time for now and it might be explained while training, but I looked up discounts out of curiosity and saw it was 25% which is pretty good I guess, and with benefits and higher than average pay there can't be much to complain about.

    * I'm sorry for how long this was and how I went off topic a lot, but I was as detailed as possible on my personal experience and I hope this eases some minds for people who want to be a part of the H&M team.. I know I have some friends who don't actually enjoy H&M but I think they're a pretty great company and place to be working.

    Interview Questions
    Negotiation Details
    Did not negotiate because the pay was much higher than expected.
    Accepted Offer
    Positive Experience
    Easy Interview
  10. 1 person found this helpful  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at H&M.

    Interview Details

    I applied online, which also included like a 30 minute test that included stuff such as math problems. I got a phone call a couple of days later for a phone screening, at the end of it they set up a time for me to to an in person interview. After that I went in and interviewed, filled out a background check, and was called back a week later for my final interview. At the final interview I was offered the job.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview

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