H&M Part-time Sales Advisor Interview Questions

Updated Jul 1, 2015
103 Interview Reviews

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Part-time Sales Advisor Interview

Anonymous Interview Candidate
Accepted Offer
Positive Experience

Interview

I can speak for the telephone interview as my in store interview is this Thursday Godwilling. I applied and got a call within a few days. The interviewer asked questions about availability, what can you learn from h&m, why that lenticular store.

Interview Questions

Other Interview Reviews for H&M

  1.  

    Part-time Sales Advisor Interview

    Anonymous Employee in San Francisco, CA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 daysinterviewed at H&M (San Francisco, CA) in June 2015.

    Interview

    Relatively easygoing, as long as you prepare for the interview. I applied for the first online the night before and the next day I received a phone call from a store manager. I didn't expect a phone call so soon since reading other applicants prior interviews that process can last from a week to a month. From there on we commenced the interview and I was very nervous, my advice to you is prepare for any future interview like there is no tomorrow. But despite my nerves this manager let me move forward for an in store interview the next day.

    I did my research and prepared for this whole interview the night before just by reading others interview experience on Glassdoor and doing research on the H&M website and interview process was if not exactly the same as the phone interview except I definitely felt more prepared and it showed in my interview. Once it was over I was would either receive a phone call or an email if I was to be moved forward for a third interview. Honestly even if I don't get it, I'm thankful for the experience I never had a job in retail before but it seems this store might be in need of someone with someone who already knows the ropes. Going to the interview was definitely out of my comfort zone but as long as you prepare you should be fine.

    Interview Questions

  2. Helpful (20)  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2+ monthsinterviewed at H&M in March 2015.

    Interview

    Sorry if this is long, I just want to make sure this is as detailed as possible!

    I applied online at H&M and three weeks later got a call from the manager and had a phone interview asking basic questions about availability and previous job experience. He told me there were a lot of applicants and if they decide to let me go threw the next round, I would hear another call by next week.

    True to his word, I got a call the next week on a Friday and was asked to come in on Tuesday. To prepare I read interview reviews on here and checked the company's website to find their mission statement and other facts about H&M(I highly suggest doing this since they have all of their info on their website and would definitely help you answer H&M related Q's during the interview as well as help you relate your experience to the skills the company is looking for in future employees). Also I don't keep up with trends much so I checked online for the latest fashion trends for spring 2015 since a lot of fashion retailers want to know you have some type of knowledge about fashion. Also I wrote down questions I would ask at the end of the interview.

    On the first interview, I came in 15 min early, wearing a white button down shirt, a blazer, and a plaid skirt with tights and jewelry. I met with the assistant manager and was taken to the back of the store for a 1:1. The questions she asked were similar to the phone interview, once again asking about availability and previous work experience. Also asked questions like, "Name a time you worked well with a team." What do you plan on majoring in, in college?" "Where do you you see yourself in this company after a year?" The one question that caught me by surprise is when she said to role play and pretend she's a new employee and I'm helping her train since I told her I help train two new employees at my previous job. Towards the end one of the questions I asked was if I passed this interview how many other interviews I would have since a lot of people on here had between 2-4 interviews. She told me that she was actually going to approve me to go on one final interview the next week! At the of the interview I signed a background check.

    Today was my last interview and I went in wearing a beige sweater and a pleated skirt with tights with a necklace. Like many people on here who had the last interview with two managers, one of them didn't show up so I had another 1:1, but this time with store manager. The same questions were asked once again about my previous jobs, school, and availability. Other questions asked was a time you helped a difficult customer, what set H&M about from other clothing stores, can you work in a fast paced environment, etc. I asked questions about how the store was ran and duties and responsibilities. I was the offered the job on the spot and had to sign paperwork.

    I guess some tips I can offer that will hopefully help is to dress fashionably of course. If you can, dress wearing something that's on trend. If not dress professionally. The interview dress code is really laid back, they want to know your sense of style and individuality! For most question asked I made sure to relate it with previous experience like, "Can you handle feedback?" I said yes and use my experience at my last job were I wasn't trained and how I would always ask for feedback, ways I can improve, and always asked questions. Make sure to keep eye contact, try to smile, and show that you're determined and know about the company and you should do fine! H&M is all giving out opportunities as long as you're dedicated, determined, and work hard, so even if you have no job experience or not retail experience (like me) you can still have the chance to get hired! Good luck and hope this was helpful!!

    Interview Questions

    • Name a time you helped a difficult customer.   1 Answer
    • Name a time where you had bad and good customer service.   1 Answer
    • Name a time were showed leadership.   1 Answer
    • Can you handle feedback well?   Answer Question
  3.  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate in Philadelphia, PA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at H&M (Philadelphia, PA) in May 2015.

    Interview

    I was called within a week of submitted my application online. Had a phone interview and was told to come in for an interview at the store. The manager was very nice and seemed very interested i hiring me. Got a call back two and a half weeks later after going through the background check row a job offer.

    Interview Questions

    • Why you would like to work here? What do you know about HM?   Answer Question
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  5.  

    Part-time Sales Advisor Interview

    Anonymous Employee in Gainesville, FL
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 6 weeksinterviewed at H&M (Gainesville, FL) in April 2015.

    Interview

    I applied to H&M at the beginning of April 2015 and got a call from them a month later at the beginning of May. I had 3 total interviews with H&M. The first one was a phone screening, in which I was asked very general questions about myself and as to why I chose to apply to H&M. At the end of the phone interview, I was scheduled for a 1 on 1 interview with the store manager a few days after.

    At the 1 on 1 interview, I was asked a lot of repetitive questions about my past sales experience. There were also several questions that were repeated from the phone interview. At the end of the interview, the manager invited me to a group interview for the following day.

    At the group interview, we were tasked with performing several interactive tasks while the interviewers watched us and took notes. At the end, we were informed we would hear back with final job decisions in a week and a half, at the latest.

    Interview Questions

  6.  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate in Miami Beach, FL
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 7 weeksinterviewed at H&M (Miami Beach, FL) in April 2015.

    Interview

    I applied online got a call a week later and missed the call they left a message so I called back. I did a phone screening. The week after I came in for an interview with 2 managers (department managers). Then 2 days later I came in for another interview with 2 more managers (department managers ) I signed a background check paper. Everything since I didn't hear from them. It was over a month since I signed the background check form and heard from them so I called they said it took a month then schedule me for another interview but, the 3rd interview was the job offer

    Interview Questions

    • What does these words mean to you? (Which was H&M 7 values )   Answer Question
  7.  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate in Columbus, OH
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeksinterviewed at H&M (Columbus, OH) in April 2015.

    Interview

    Interview process too long!I The initial phone interview plus 3 different interviews with 3 different managers; ask the same questions & the interviews only lasted like 5-10 minutes. Just was a lot of time wasted to me

    Interview Questions

    • Describe a time when you had to deal with a difficult customer?   Answer Question
  8. Helpful (6)  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeksinterviewed at H&M.

    Interview

    Interview process consisted of 3 sessions (3 days).

    Questions:
    -what are your strength and weaknesses?
    -what would you bring to the company?
    -how to deal with in work drama (with customers and coworkers)
    -how will your past employment experience would assist you with this position? (examples)
    -what were task you had to do at your past place of employment?
    -why do you want to work at H&M?

    Interview Questions

    • how to deal with in work drama (with customers and coworkers)   1 Answer
  9.  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate in Philadelphia, PA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2+ monthsinterviewed at H&M (Philadelphia, PA) in February 2015.

    Interview

    its a to part interview. The first interview , you will meet with two department managers and they will ask you the typical corporate questions about customer service,etc. Just be prepared to talk about why customer service is the umber one priority, and how you can improve it.

    Interview Questions

  10.  

    Part-time Sales Advisor Interview

    Anonymous Employee in Gaithersburg, MD
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a weekinterviewed at H&M (Gaithersburg, MD) in February 2015.

    Interview

    I waited 3-4 days to receive a phone call from H&M after I submitted my application online. The phone call was a basic interview (work, hours etc). Then I was she set up a in store interview which was with another manager. She wanted to know details about me. You don't really need to wear a shirt and tie, I wore casual H&M clothing.

    Interview Questions

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