Getting an Interview
Getting an Interview
Interviews for Top Jobs at H&R Block
- Tax Associate (35)
- Client Service Professional (28)
- Tax Preparer (26)
- FIRST YEAR TAX PROFESSIONAL (19)
- Client Services Professional and Receptionist (15)
- Tax Professional (14)
- Customer Service Professional (14)
- CSP (10)
- District Manager (10)
- Customer Service Representative (8)
- Office Leader (8)
- Marketing Coordinator (7)
- Office Manager (6)
- First Year Tax Associate (6)
- Tax Specialist II (5)
- Tax Advisor (5)
- Office Manager III (5)
- Tech Support (4)
- District Ops Coordinator (4)
- Client Service Representative (4)
- Intern (4)
- Tax Professional II (3)
- First Year Tax Pro (2)
- Client Services Professional (2)
- Support Specialist (2)
- Tax Consultant (2)
- Tax Specialist (2)
- Senior Tax Advisor (2)
- Marketing (2)
- Regional Marketing Manager (2)
Client Services Professional and Receptionist Interview
I applied online. The process took 3 days – interviewed at H&R Block (Phoenix, AZ) in February 2014.
The test that they give is ridiculous it takes like an hour to do and you can't leave for a second. Then they call you for interview and they like you they hire you always short staffed.
- Mainly in the application the questions about the drawers I had to read a few times to understand. They also ask alot of the same questions multiple times in different ways. Answer Question
Other Interview Reviews for H&R Block
Client Services Professional and Receptionist InterviewNo OfferNegative ExperienceEasy Interview
I applied online. The process took a week – interviewed at H&R Block (Stafford, CT) in December 2012.
I answered an ad on Craigslist for the position and applied via e-mail, the office manager was quick to get back to me. The interview was in the office pre-season, so it was empty. This was less of an interview and more of a run-down of requirements. She constantly reminded me that the job was temporary, and did not seem impressed with my customer service experience or education.
When the time came for me to ask questions, I had asked about client volume, which was answered with a scoff. The interviewer did not believe that to be a valid question and responded with "900 clients during the whole season, you do the math".
During the interview (and in my subsequent rejection e-mail sent out Christmas Eve (ouch))she was disappointed in my lack of tax experience, but in no way made it clear in the posting that it was required or desired. She did not think of the receptionist position as entry-level.
- What made you answer an ad on Craigslist for a job, when you know full well that it was a temporary one? Answer Question