HSBC Canada Customer Service Representative Interview Questions

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Customer Service Representative Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Interview Details

apply online and get a call from HSBC HR to ask me for phone interview tmr. The phone interview was 30min long, and they ask you a lot of questions about ur resume and past experience. Also, they ask you a lot behavioral questions. How do u deal with certain situations.

Interview Questions
No Offer

Other Interview Reviews for HSBC Canada

  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 6 daysinterviewed at HSBC Canada in August 2011.

    Interview Details

    Why left previous job? What did you like or dislike about the job? Why HSBC? 17. How do you feel about following strict rules within the company? How do you react to changing rules or adding new ones?19. Give an example where you had to learn something completely new and explain it to someone. How did u do it? That can be customer or colleague.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Richmond, BC (Canada)
    Anonymous Interview Candidate in Richmond, BC (Canada)
    Application Details

    I applied through an employee referral. The process took a weekinterviewed at HSBC Canada in February 2011.

    Interview Details

    Simple interview questions like why hsbc, and alot of scenerio questions.
    Given a scenerio where a customer refused to identify themselves and you had to try and solve/give a solution to it.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview

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