HSBC Canada Interview Questions

Updated Sep 4, 2014
Updated Sep 4, 2014
35 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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  1.  

    Personal Banker Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I have received an email ask that if im interested on personal banker position in HSBC. If so pleas send them my resume. Few days later they reminds me again so i send my resume via email. On the next day a lady contact me and she gonna arrange a phone interview afternoon. On the next day i got the phone call from the bank and they would lime to arrange the face to face interview on the next day.

    Interview Questions
    • the interview is sth about why u choose HSBC and if you cannot reach your target what will u do. Other questions is about that what u want bank do for u.   Answer Question
    Accepted Offer
  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    face to face interview
    no hard question,
    past experience
    tell us about a problem you encoutered while working with a group & how you resolve it
    what is great customer seervice
    how to handle compalin
    how to accomplish a tough tasks

    Accepted Offer
  3.  

    Summer Intern Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at HSBC Canada.

    Interview Details

    Interview process took about 3 weeks total. Applied at the end of March and received a call in early April for a phone interview. First round was a 1 on 1 phone interview that consisted of all behavioural questions. After phone interview there was a group interview and another 2 on 1 interview. No technical questions were asked only "fit" type questions and behavioural.

    Interview Questions
    • Tell me about a project you completed and walk me through the process you followed to complete it   Answer Question
    Accepted Offer
    Easy Interview
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  5.  

    RBWM Marketing Interview

    Anonymous Interview Candidate in Toronto, ON (Canada)
    Anonymous Interview Candidate in Toronto, ON (Canada)
    Application Details

    I applied through college or university. The process took 4 weeksinterviewed at HSBC Canada.

    Interview Details

    It was a very fast process. Through every step you would get a bit of feedback and the recruiter would explain what would be the next steps.
    1. Online application/University career centre
    2. Phone interview: common interview to talk about your previous experiences, why you want to work there, etc.
    3. Group interview: very different interview experience. Never talked about the bank or your experience.
    4. In-person interview with the division of your interest: focused on the position and your skills relevant for the position.

    Interview Questions
    • The group interview was very unexpected in general. It seems that they try to test your presentation/improvisation skills and the ability to work with others. You had to talk about a random topic (e.g. Tim Hortons) for a minute. Then you had to prepare a pitch in a team of 3 (dragon den type pitch).   Answer Question
    Negotiation Details
    The deadline was very tight. Not much space to negotiate
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Summer Intern Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4 weeksinterviewed at HSBC Canada in April 2014.

    Interview Details

    1st Interview - On the phone. Asked questions about your experience and why you want the position etc.
    2nd Interview - Group. Written behavioural questions, presentations on how well you think on your feet (random topics), a dragon's den type pitch at the end on a random product they give you.
    3rd Interview - Why you want to work for the department. Technical questions & judging for good fit on their team.

    Interview Questions
    • Draw a word from an envelope. You have 1 minute to prepare for a 1 minute presentation on the topic   Answer Question
    Accepted Offer
    Neutral Experience
    Difficult Interview
  7.  

    Premium Banker Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at HSBC Canada.

    Interview Details

    Applied online. HR email for telephone interview. Normal basic behavioural questions. Second interview at branch with branch manger and manager of personal banking. More of a fit interview. Emailed branch manager afterwards thanking him for interview and was emailed offer that day.

    Interview Questions
    • Nothing. Easy questions on what my experiences matched those of the job requirements.   Answer Question
    Negotiation Details
    I asked for a little higher approx 5% and was accepted.
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    HSBC Personal Banker Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4 weeksinterviewed at HSBC Canada.

    Interview Details

    HR e-mailed me and wants to set up a time for phone interview. Then went to branch for interview with branch managers. But the HR spelled my name wrong so it took around a month to get me start working.

    Interview Questions
    • Questions are straight forward, most of the questions are expected.   Answer Question
    Accepted Offer
    Average Interview
  9.  

    Customer Service Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 2+ weeksinterviewed at HSBC Canada.

    Interview Details

    First received a call (initial phone interview). Purpose of the call is for the interviewer to access language ability and phone skills (since this was for a call center job). Then, a 1-1 interview was scheduled with the manager. Since this is an entry level job, they weren't too concerned about prior or technical knowledge. Their focus is on personality, whether you have common sense and attitude towards work.

    Interview Questions
    Negotiation Details
    Because this was an entry level job, there wasn't much negotiation as I lack that experience. However, the manager was attentive and was able to answer all the questions that I had.
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Personal Banker Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Firstly HR called for 10 mins phone interview. Then HR sent the profile to the Branch. 2 weeks later, the Branch Manager called for face to face interview. Pretty straight forward questions.

    Interview Questions
    Declined Offer
  11.  

    HSBC Personal Banker Interview

    Anonymous Interview Candidate in Vancouver, BC (Canada)
    Anonymous Interview Candidate in Vancouver, BC (Canada)
    Application Details

    I applied through a recruiter. The process took 3 weeksinterviewed at HSBC Canada in September 2013.

    Interview Details

    It was fairly easy, had a 45 min interview with the hiring manager and branch manager. Asked thoroughly of my past job experience. All in all, I enjoyed how they put in the effort to chat with me.

    Accepted Offer
    Positive Experience
    Easy Interview

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