Hampton Inn Front Desk Agent Interview Questions

Updated Mar 5, 2015
Updated Mar 5, 2015
15 Interview Reviews

Interview Experience

Interview Experience

78%
21%
0%

Getting an Interview

Getting an Interview

64%
21%
7%

Interview Difficulty

1.6
Average

Interview Difficulty

Hard

Average

Easy

15 Candidate Interview Reviews Back to all Interviews

Sort: Popular Date Difficulty

Helpful (1)  

Front Desk Agent Interview

Accepted Offer
Accepted Offer

Interview

applied online, got a call couple days later for an interview, met with assistant gm and the interview was quick maybe 15 minutes and it was like talking to a friend.

Interview Questions

Other Interview Reviews for Hampton Inn

  1.  

    Front Desk Agent Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Hampton Inn in January 2015.

    Interview

    Everyone was very professional, pleasant and warm. I saw the job on CL, sent in my resume and a short cover letter and about 4 days later I got an email back for an in person interview. I was hired at the interview. I was dressed professionally but also fashionable, since that's the kind of area I was in. A few days after the interview I was called to bring in my info for newhire paperwork and my training starts the day after.

    Interview Questions

    • How have you previously dealt with a difficult customer?   Answer Question

    Negotiation

    I didn't even remember to talk about the pay... -_-"

  2.  

    Front Desk Agent Interview

    Accepted Offer
    Neutral Experience
    Easy Interview
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through other source. The process took 2 daysinterviewed at Hampton Inn.

    Interview

    Very basic, he doesn't even call references, strengths weaknesses, where do you see yourself in 5 years. The small town I live in doesn't provide very many qualified applicants, walk in and hired is common.

    Negotiation

    The pay started at 8 dollars an hour, there was not a negotiation

  3.  

    Front Desk Agent Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 3 daysinterviewed at Hampton Inn in July 2014.

    Interview

    Awesome, Saw craigslist ad called, went in for app, Interviewed next day got the call for the job the day after.The AGM interviewed me she was awesome. Fun and energetic. She had the right attitude for the job and her staff loved her. I got to meet them all after interview. They were very cool and welcoming. She told me I had the job in the interview but had to get pay approved by GM.

    Interview Questions

    • Just basic questions. Past experiences? Why do you want to work the Hospitality industry? Ect.   Answer Question

    Negotiation

    I was able to negotiate. I just recently moved and they offered xx/.xx an hour and i got them up 2 dollars!

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Front Desk Agent Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 5 daysinterviewed at Hampton Inn.

    Interview

    one interview, hired on the spot, turned in a resume and application two days prior to interview. started working for the company the following week. Interview was quick but questions were based around prior work experience and how it related to applied position. Few scenario questions

    Interview Questions

    • When have you ever come up with an idea that helped a prior company do better.   1 Answer

    Negotiation

    none, except scheduling because I am in school

  6. Helpful (1)  

    Front Desk Agent Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took a dayinterviewed at Hampton Inn in June 2014.

    Interview

    I saw the ad in the newspaper and decided to apply in person. I filled out the application and the general manager asked me for an interview on the spot. I was dressed professionally. Our interview was more about me talking about my customer service history, my travel history and my degree in French. I was told about the many positions and I said I would take the position she felt I would do the best in which was Front Desk, The GM said she would call me back on Sunday which she did. The pay is minimum wage for PA which I feel is low for the area but I need a new start in my career path.

    Interview Questions

    • The only question which I felt I had a problem with was how to deal with rude customers.   1 Answer

    Negotiation

    There was no negotiation

  7.  

    Front Desk Agent Interview

    Accepted Offer
    Positive Experience
    Accepted Offer
    Positive Experience

    Application

    I applied in-person. The process took 2 daysinterviewed at Hampton Inn (Philadelphia, PA).

    Interview

    asked easy questions why do you want to work here

    Interview Questions

    Negotiation

    9 dollars an hour no nogociation

  8.  

    Front Desk Agent Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 4+ weeksinterviewed at Hampton Inn.

    Interview

    Was asked about what my biggest strength and weakness was. How would i deal with working in a team. how i would deal with specific problems. Where did i work before applying to that position. reasons for why I left my previous positions. They asked me if i knew the OnQ system.

    Interview Questions

    • I was asked to explain in detail an experience i had with a customer where they were not being understanding, and what i did to diffuse the situation and satisfy the customer.   Answer Question

    Negotiation

    there was not much room to negotiate, as i did not have much experience in hotels.

  9.  

    Front Desk Agent Interview

    Accepted Offer
    Neutral Experience
    Easy Interview
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. The process took 6 daysinterviewed at Hampton Inn (Gettysburg, PA) in April 2013.

    Interview

    GM called me right away to set up an interview. When I came in for my interview all the GM did was ask a few questions about me and then talk about the drama going on in the hotel. Very unprofessional. I was hired at the interview.

    Interview Questions

    • What are one of your weaknesses?   1 Answer
  10.  

    Front Desk Agent Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 2 weeksinterviewed at Hampton Inn (Owings Mills, MD) in May 2011.

    Interview

    Takes about 2 weeks. Start with a regular paper application, interview with hiring manager, then with the department head, background and other reference check, orientation, and start your fun filled employment.

    Interview Questions

Work at Hampton Inn? Share Your Experiences

Hampton Inn

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.